SlideShare a Scribd company logo
Gabriel Sora / Mona Opran
Marketing 360 - 13.06.2012
= Consumer Engagement
Agency
= Consumer Engagement
Agency
+
Going Digital
Going Mobile
&
What is Metro Touch?
An innovative solution for
customers targeting and
building personalized
promotional mechanics
using a digital Info Kiosk
solution
How it works?
xxxxxxxxxxxxx
Direct benefits
For METRO:
• Stock management
• Promotion
individualization
• Lower promo cost
• Promotion effectiveness
For METRO Clients:
• Personalization
• Direct and relevant
message
Our communication challenge
The main target is men and women, 35 to 55
years old
“How to communicate digital with persons who
are not necessary familiar with digital
technology”
Communication
solution
“Infographic”: a visual
approach that
STRUCTURES
INFORMATION and
allows enough content
to TEACH people
Stages: 1-2-3 : WHAT TO
DO implying EASY TO
DO
METRO Post
Leaflet
METRO website Online banner
The Shopping Cycle™
and MT communication
channels relevant per
shopping stage
Planning
Execution
Evaluation
0
Assessing Listing
Coordinating
Arriving
Search
& Discovering
Deselecting
Evaluating
Selecting
Purchasing
Assessing
(experience)
Stocking
Consuming
Sharing
Assessing
(product)
In-store
At home
•METRO Post AD
•SMS
•Online banner
•Leaflet
•Entrance Totem (Parking lot)
•Door Sticker
•Trolley A4 Layout
MT
•Tutorial movie
•Screen saver
•MT visibility kit
•Promoters
• Invoice layout
Results
Average number of printed coupons
– 2,000 per day
Monthly growth rate
– 200%
Re-use rate
– 30% in first month
– 15% in second month
Shopping basket increase with 25%
Metro Touch +
• Digital Signage
• Personal data collecting system
• Mobile app
Metro touch - marketing360

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