FIVE TECHNOLOGIES RETAILERS CAN ADOPT TODAY FOR A SUCCESSFUL 2015Arunas Vizickas ✔
This document discusses five technologies that retailers can adopt today for success in 2015: 1) geofencing for location-based marketing, 2) beacons and Bluetooth technology for proximity marketing, 3) augmented reality for in-store and virtual fitting rooms, 4) highly personalized and contextual marketing, and 5) aspirational services like same-day delivery. It emphasizes that adopting these technologies requires rethinking IT's role to better support dynamic solutions for marketing and merchandising needs. Retailers should explore these leading-edge technologies to enrich customer interactions and show they understand shoppers.
Digital marketing is fundamental for businesses today as consumers do most of their research online. Effective digital marketing requires strategies across multiple channels like search engine optimization (SEO), pay-per-click (PPC) advertising, and conversion rate optimization. It also requires understanding customers as individuals and connecting with them seamlessly across devices. Personalization is key to engagement marketing, using data to deliver tailored experiences online and on mobile. As technologies like the Internet of Things grow, marketers must have multi-channel, multi-device strategies to stay connected to consumers wherever they are.
Today's consumer has a short attention span and the retailer must be ready at all times to respond to an indication of interest with the right information within 3 seconds.
As a brand seller, you have 3 seconds to inspire a consumer. Do you have the tools to engage with your demanding audience? Symphony Analytics (www.symphony-analytics.com) has solutions.
Euromonitor digital consumer index extract - top 20 marketsAlexandre Pallota
The document discusses the rapid growth of digital connectivity globally and its transformation of commerce. It introduces the Digital Consumer Index created by Euromonitor International to help companies prioritize markets for digital initiatives and commerce. The index analyzes over 2,500 data points across 18 metrics to assess countries' current digital standing and projected status in 5 years. Most of the top 20 markets on the index are developed countries, though China and UAE outperform other emerging markets. The tool aims to help companies determine where to focus limited resources for digital and e-commerce strategies.
Mobile marketing is an important and growing marketing platform. Some key benefits of mobile marketing include personalization, immediacy, interaction, and targeting. However, there are also challenges like acceptance, privacy, strategy, and infrastructure. New mobile technologies discussed include smartphones, apps, QR codes, geolocation, NFC, and 4G. Social media is also significant for sports and entertainment marketers due to its massive reach and engagement. Statistics show the importance of platforms like Facebook, Twitter, YouTube, and how they can drive purchases and fan connections.
This document discusses mobile marketing strategies and provides an overview of key concepts. It defines mobile marketing and discusses the mobile landscape, statistics, devices, customers, and a 4-step marketing plan approach. It also covers mobile strategy and execution tips, including killer mobile sites, apps, text marketing, advertising, and email. The document concludes with a case study of how Coats, a thread company, developed a web-based application with mobile integration to enhance customer relations and reduce cycle times.
This report highlights major trends worth taking into consideration in order to understand today’s digital market and get a sense of how the industry will evolve in the future.
FIVE TECHNOLOGIES RETAILERS CAN ADOPT TODAY FOR A SUCCESSFUL 2015Arunas Vizickas ✔
This document discusses five technologies that retailers can adopt today for success in 2015: 1) geofencing for location-based marketing, 2) beacons and Bluetooth technology for proximity marketing, 3) augmented reality for in-store and virtual fitting rooms, 4) highly personalized and contextual marketing, and 5) aspirational services like same-day delivery. It emphasizes that adopting these technologies requires rethinking IT's role to better support dynamic solutions for marketing and merchandising needs. Retailers should explore these leading-edge technologies to enrich customer interactions and show they understand shoppers.
Digital marketing is fundamental for businesses today as consumers do most of their research online. Effective digital marketing requires strategies across multiple channels like search engine optimization (SEO), pay-per-click (PPC) advertising, and conversion rate optimization. It also requires understanding customers as individuals and connecting with them seamlessly across devices. Personalization is key to engagement marketing, using data to deliver tailored experiences online and on mobile. As technologies like the Internet of Things grow, marketers must have multi-channel, multi-device strategies to stay connected to consumers wherever they are.
Today's consumer has a short attention span and the retailer must be ready at all times to respond to an indication of interest with the right information within 3 seconds.
As a brand seller, you have 3 seconds to inspire a consumer. Do you have the tools to engage with your demanding audience? Symphony Analytics (www.symphony-analytics.com) has solutions.
Euromonitor digital consumer index extract - top 20 marketsAlexandre Pallota
The document discusses the rapid growth of digital connectivity globally and its transformation of commerce. It introduces the Digital Consumer Index created by Euromonitor International to help companies prioritize markets for digital initiatives and commerce. The index analyzes over 2,500 data points across 18 metrics to assess countries' current digital standing and projected status in 5 years. Most of the top 20 markets on the index are developed countries, though China and UAE outperform other emerging markets. The tool aims to help companies determine where to focus limited resources for digital and e-commerce strategies.
Mobile marketing is an important and growing marketing platform. Some key benefits of mobile marketing include personalization, immediacy, interaction, and targeting. However, there are also challenges like acceptance, privacy, strategy, and infrastructure. New mobile technologies discussed include smartphones, apps, QR codes, geolocation, NFC, and 4G. Social media is also significant for sports and entertainment marketers due to its massive reach and engagement. Statistics show the importance of platforms like Facebook, Twitter, YouTube, and how they can drive purchases and fan connections.
This document discusses mobile marketing strategies and provides an overview of key concepts. It defines mobile marketing and discusses the mobile landscape, statistics, devices, customers, and a 4-step marketing plan approach. It also covers mobile strategy and execution tips, including killer mobile sites, apps, text marketing, advertising, and email. The document concludes with a case study of how Coats, a thread company, developed a web-based application with mobile integration to enhance customer relations and reduce cycle times.
This report highlights major trends worth taking into consideration in order to understand today’s digital market and get a sense of how the industry will evolve in the future.
Connected brand commerce experiences (CBCE) are triggered, shareable, and shoppable experiences across digital and physical touchpoints that compress the consumer purchase journey. A CBCE strategy defines a brand's essential purchase journeys and ways to remove friction to allow immediate purchasing. It ensures touchpoints have the right mix of on-demand, personal, engaging, and networked attributes. This fusion of branding, social interaction, and direct sales creates bias towards action for consumers and sustains relationships before and after purchase.
Artificial intelligence and machine learning can enable smart chatbots, programmatic advertising, and rich lead profiling to enhance digital marketing. Content, video, voice, visual, augmented reality, and virtual reality technologies along with social messaging platforms can be used to personalize campaigns, improve SEO, demonstrate products through live video, deliver value-based search results, enable mobile search, offer personalized connections, drive customers to products through social media ads, clearly and concisely deliver marketing messages to prevent attention loss, provide realistic experiences through augmented reality ads, and allow customers to visualize products before purchase through virtual reality. The latest digital marketing trends involve using these emerging technologies to adapt to changing customer behaviors and stay ahead in the market.
The document discusses key concepts related to e-commerce and internet marketing. It covers topics like the online marketing mix, online branding and traffic building, managing digital content, and factors that influence consumer behavior online. It also examines concepts like e-CRM in virtual worlds and how organizations can leverage customer relationship management systems to better understand customers and improve relationships. The document provides an overview of various components of e-commerce like business-to-business, business-to-consumer, and consumer-to-consumer models.
This document discusses location-based marketing (LBM), which uses a customer's precise location to provide relevant marketing content. It begins by defining LBM and explaining why marketers should care about it. Then, it provides examples of how some companies have used LBM campaigns. It describes the technologies that enable determining a customer's location and obtaining nearby context. Finally, it outlines some key vendors and services that can help marketers implement LBM campaigns and recommends how to get started testing LBM strategies.
mCommerce - A Frsh Look At Why It Matters Doug Robinson
A brief overview of the growing mCommerce market, its characteristics and impacting trends. Our analysis looks into different segments of the industry: App-based services, On-Demand Services, Marketplace, Mobile Retail, Retail Enablement and Mobile Payments, and provides overall predictions for the future of the industry.
Third-Party Cookies Under Scrutiny - What Marketers Should Know and Do - Core...Core Audience
Recently, third-party cookies, the technology advertisers use to track consumer behavior across the Internet, have come under scrutiny by consumer advocacy groups, industry influences and government bodies. One of the most notable movements, The Do-Not-Track (DNT) initiative, aims to give consumers the power to control third- party tracking via a new universally accepted technical specification for declaring and managing data relationships between consumers and Web sites.
This document discusses evolving mobile marketing strategies. It notes that marketers are still struggling with mobile marketing nuances as mobile ad spending jumped in 2013. Some key facts are that the average user looks at their phone 150 times daily, mobile broadband penetration is 75% in developed countries, and mobile app revenue will reach $46 billion by 2016. The document then provides tips for location-based strategies using geotargeting, messaging and ads strategies focusing on personalized rich media, and social media strategies emphasizing reviews and sharing. It stresses analyzing customers, cross-promoting, using QR codes carefully, and harnessing sentiment data to automate marketing.
Intro presentation to Footprints for RetailFootprints AI
Footprints finally solves the fusion of shoppers’ real-world behavior with their digital data by using behavioral profiling through high-precision anonymous indoor tracking & proprietary AI.
This document discusses 10 trends that will shape digital marketing strategies. Five trends relate to changes in organizational structures, such as adopting flexible "structure on demand" teams and project-based leadership. The other five trends are driven by consumer preferences and include the growth of mobile video on demand, voice as a search tool, visual search surpassing text search, more engaging video chat experiences, and customers becoming influential brand advocates. The trends emphasize the need for agile marketing approaches and stronger customer relationships.
Impulsar el negocio de los medios de comunicación gracias al Big Data con IBM...ACTUONDA
Impulsar el negocio de los medios de comunicación gracias al Big Data con IBM.
Presentación de Elisa Martin Garijo, Chief Technology IBM Spain
@ElisaGarijo
Primer encuentro BIG MEDIA
Conectando Media, Audiencia y Publicidad con Datos
24 de junio 2014, Madrid
• Sponsor Platinum : Perfect Memory
• Sponsor Gold : Stratio, Paradigma
• Con el apoyo de : Big Data Spain, Medios On
• Socio tecnológico : Agora News
• Organizadores : Actuonda y Cátedra Big Data UAM-IBM
• Contacto : Nicolas Moulard (Actuonda) moulard@actuonda.com @Radio_20
www.bigmediaconnect.es
Integrated Marketing Communications with Custom Signage and GraphicsSigns By Tomorrow
Integrated Marketing Communications (IMC) is a consistent method of communicating with customers that blends advertising, public relations, and marketing strategies. IMC allows an organization's branding plans to be promoted through well-planned, dependable messaging across all communication outlets. Case studies show how Signs By Tomorrow has helped schools and hospitals implement effective IMC strategies through customized signage and graphic solutions that provide a unified look and reinforce key messages. IMC benefits include reaching target audiences through varied communication methods and achieving visible results.
Digital Marketing Trends Report 2019 & "Did You Know?" About Google, Facebook...Ioana Barbu
Digital Marketing Report covering latest trends in social media communication and digital marketing for Business to Business, Business to Consumer, eCommerce, Web design & Mobile Marketing as well as Corporate Communication.
Towards the end you will also find some "Did you know"s about the current Digital landscape, Google - the largest search engine owner in the world covering over 90% of searches globally and Facebook - still the largest mass social media platform in the world.
Digital marketing tactics will increasingly focus on mobile as mobile users are expected to exceed 5 billion by 2019. New mobile payment methods like Apple Pay provide opportunities for online businesses. Marketers should optimize conversions by acquiring traffic and designing persuasive websites and calls to action. Website loading speed should not be compromised as slow sites lose visitors. The future of digital marketing involves adapting tactics to the growing mobile environment and leveraging new technologies like mobile payments.
SOSTAC approach of digital planning 2021 - Hugues Rey - Solvay Brussels Schoo...Hugues Rey
SOSTAC approach of digital planning 2021 - Hugues Rey - Solvay Brussels School of Economics and Management - Executive Master in Digital Marketing and Communication - final lecture of Communication Module - 2021
The document discusses how businesses can use a tri-messaging approach across email, social media, and mobile channels to engage with customers. It advocates for writing marketing messages that can be shared across these three integrated channels and listening to customer responses on each. The approach aims to create conversations and increase marketing ROI.
There are currently 4.66 billion internet users globally with 4.2 billion active on social media. 1.41 million homes now use smart home devices while the smart appliances market is worth $58.04 million. The document discusses engagement marketing techniques for brands to connect with customers using mobile apps, with a focus on identifying pain points, easy interfaces, social and location features, and backend integration. It concludes by thanking the reader and providing contact details for any questions.
3 Digital Trends Changing Customer BehaviorKyle Lacy
A look behind the three digital trends changing the way consumers think and act. This is based on extensive research completed by ExactTarget and other brands from mobile, email. and to social.
trendwatching.com's THE FUTURE OF CUSTOMER SERVICETrendWatching
The document discusses trends in customer service that will redefine expectations in 2015 and beyond. It finds that while new technologies allow more data collection and personalized service, the fundamentals of making customers feel valued remain most important. Five trends are highlighted: 1) products coming with backup plans to overcome limitations, 2) "video valets" providing face-to-face customer support via webcam, 3) delivery services offering extra value-added services, 4) using real-time customer data to enhance physical store experiences, and 5) encouraging politeness between customers to improve experiences. Brands must understand these shifting expectations to provide feeling-based customer service in the future.
Kyle Lacy, Head of Marketing Strategy at OpenView Venture Partners, gave a presentation on technology trends that are shifting consumer behavior. He discussed 8 trends: moments mattering more than channels, the rise of mobility, the importance of owning audiences, data at large scale, growth in cloud computing, advances in machine learning, and humanizing automation. Lacy emphasized that marketers must focus on creating positive experiences for consumers rather than just metrics.
Connected brand commerce experiences (CBCE) are triggered, shareable, and shoppable experiences across digital and physical touchpoints that compress the consumer purchase journey. A CBCE strategy defines a brand's essential purchase journeys and ways to remove friction to allow immediate purchasing. It ensures touchpoints have the right mix of on-demand, personal, engaging, and networked attributes. This fusion of branding, social interaction, and direct sales creates bias towards action for consumers and sustains relationships before and after purchase.
Artificial intelligence and machine learning can enable smart chatbots, programmatic advertising, and rich lead profiling to enhance digital marketing. Content, video, voice, visual, augmented reality, and virtual reality technologies along with social messaging platforms can be used to personalize campaigns, improve SEO, demonstrate products through live video, deliver value-based search results, enable mobile search, offer personalized connections, drive customers to products through social media ads, clearly and concisely deliver marketing messages to prevent attention loss, provide realistic experiences through augmented reality ads, and allow customers to visualize products before purchase through virtual reality. The latest digital marketing trends involve using these emerging technologies to adapt to changing customer behaviors and stay ahead in the market.
The document discusses key concepts related to e-commerce and internet marketing. It covers topics like the online marketing mix, online branding and traffic building, managing digital content, and factors that influence consumer behavior online. It also examines concepts like e-CRM in virtual worlds and how organizations can leverage customer relationship management systems to better understand customers and improve relationships. The document provides an overview of various components of e-commerce like business-to-business, business-to-consumer, and consumer-to-consumer models.
This document discusses location-based marketing (LBM), which uses a customer's precise location to provide relevant marketing content. It begins by defining LBM and explaining why marketers should care about it. Then, it provides examples of how some companies have used LBM campaigns. It describes the technologies that enable determining a customer's location and obtaining nearby context. Finally, it outlines some key vendors and services that can help marketers implement LBM campaigns and recommends how to get started testing LBM strategies.
mCommerce - A Frsh Look At Why It Matters Doug Robinson
A brief overview of the growing mCommerce market, its characteristics and impacting trends. Our analysis looks into different segments of the industry: App-based services, On-Demand Services, Marketplace, Mobile Retail, Retail Enablement and Mobile Payments, and provides overall predictions for the future of the industry.
Third-Party Cookies Under Scrutiny - What Marketers Should Know and Do - Core...Core Audience
Recently, third-party cookies, the technology advertisers use to track consumer behavior across the Internet, have come under scrutiny by consumer advocacy groups, industry influences and government bodies. One of the most notable movements, The Do-Not-Track (DNT) initiative, aims to give consumers the power to control third- party tracking via a new universally accepted technical specification for declaring and managing data relationships between consumers and Web sites.
This document discusses evolving mobile marketing strategies. It notes that marketers are still struggling with mobile marketing nuances as mobile ad spending jumped in 2013. Some key facts are that the average user looks at their phone 150 times daily, mobile broadband penetration is 75% in developed countries, and mobile app revenue will reach $46 billion by 2016. The document then provides tips for location-based strategies using geotargeting, messaging and ads strategies focusing on personalized rich media, and social media strategies emphasizing reviews and sharing. It stresses analyzing customers, cross-promoting, using QR codes carefully, and harnessing sentiment data to automate marketing.
Intro presentation to Footprints for RetailFootprints AI
Footprints finally solves the fusion of shoppers’ real-world behavior with their digital data by using behavioral profiling through high-precision anonymous indoor tracking & proprietary AI.
This document discusses 10 trends that will shape digital marketing strategies. Five trends relate to changes in organizational structures, such as adopting flexible "structure on demand" teams and project-based leadership. The other five trends are driven by consumer preferences and include the growth of mobile video on demand, voice as a search tool, visual search surpassing text search, more engaging video chat experiences, and customers becoming influential brand advocates. The trends emphasize the need for agile marketing approaches and stronger customer relationships.
Impulsar el negocio de los medios de comunicación gracias al Big Data con IBM...ACTUONDA
Impulsar el negocio de los medios de comunicación gracias al Big Data con IBM.
Presentación de Elisa Martin Garijo, Chief Technology IBM Spain
@ElisaGarijo
Primer encuentro BIG MEDIA
Conectando Media, Audiencia y Publicidad con Datos
24 de junio 2014, Madrid
• Sponsor Platinum : Perfect Memory
• Sponsor Gold : Stratio, Paradigma
• Con el apoyo de : Big Data Spain, Medios On
• Socio tecnológico : Agora News
• Organizadores : Actuonda y Cátedra Big Data UAM-IBM
• Contacto : Nicolas Moulard (Actuonda) moulard@actuonda.com @Radio_20
www.bigmediaconnect.es
Integrated Marketing Communications with Custom Signage and GraphicsSigns By Tomorrow
Integrated Marketing Communications (IMC) is a consistent method of communicating with customers that blends advertising, public relations, and marketing strategies. IMC allows an organization's branding plans to be promoted through well-planned, dependable messaging across all communication outlets. Case studies show how Signs By Tomorrow has helped schools and hospitals implement effective IMC strategies through customized signage and graphic solutions that provide a unified look and reinforce key messages. IMC benefits include reaching target audiences through varied communication methods and achieving visible results.
Digital Marketing Trends Report 2019 & "Did You Know?" About Google, Facebook...Ioana Barbu
Digital Marketing Report covering latest trends in social media communication and digital marketing for Business to Business, Business to Consumer, eCommerce, Web design & Mobile Marketing as well as Corporate Communication.
Towards the end you will also find some "Did you know"s about the current Digital landscape, Google - the largest search engine owner in the world covering over 90% of searches globally and Facebook - still the largest mass social media platform in the world.
Digital marketing tactics will increasingly focus on mobile as mobile users are expected to exceed 5 billion by 2019. New mobile payment methods like Apple Pay provide opportunities for online businesses. Marketers should optimize conversions by acquiring traffic and designing persuasive websites and calls to action. Website loading speed should not be compromised as slow sites lose visitors. The future of digital marketing involves adapting tactics to the growing mobile environment and leveraging new technologies like mobile payments.
SOSTAC approach of digital planning 2021 - Hugues Rey - Solvay Brussels Schoo...Hugues Rey
SOSTAC approach of digital planning 2021 - Hugues Rey - Solvay Brussels School of Economics and Management - Executive Master in Digital Marketing and Communication - final lecture of Communication Module - 2021
The document discusses how businesses can use a tri-messaging approach across email, social media, and mobile channels to engage with customers. It advocates for writing marketing messages that can be shared across these three integrated channels and listening to customer responses on each. The approach aims to create conversations and increase marketing ROI.
There are currently 4.66 billion internet users globally with 4.2 billion active on social media. 1.41 million homes now use smart home devices while the smart appliances market is worth $58.04 million. The document discusses engagement marketing techniques for brands to connect with customers using mobile apps, with a focus on identifying pain points, easy interfaces, social and location features, and backend integration. It concludes by thanking the reader and providing contact details for any questions.
3 Digital Trends Changing Customer BehaviorKyle Lacy
A look behind the three digital trends changing the way consumers think and act. This is based on extensive research completed by ExactTarget and other brands from mobile, email. and to social.
trendwatching.com's THE FUTURE OF CUSTOMER SERVICETrendWatching
The document discusses trends in customer service that will redefine expectations in 2015 and beyond. It finds that while new technologies allow more data collection and personalized service, the fundamentals of making customers feel valued remain most important. Five trends are highlighted: 1) products coming with backup plans to overcome limitations, 2) "video valets" providing face-to-face customer support via webcam, 3) delivery services offering extra value-added services, 4) using real-time customer data to enhance physical store experiences, and 5) encouraging politeness between customers to improve experiences. Brands must understand these shifting expectations to provide feeling-based customer service in the future.
Kyle Lacy, Head of Marketing Strategy at OpenView Venture Partners, gave a presentation on technology trends that are shifting consumer behavior. He discussed 8 trends: moments mattering more than channels, the rise of mobility, the importance of owning audiences, data at large scale, growth in cloud computing, advances in machine learning, and humanizing automation. Lacy emphasized that marketers must focus on creating positive experiences for consumers rather than just metrics.
IDEO is the largest design consultancy firm in the United States, generating $120 million in revenues in 2008. It created some of the most recognizable technology icons like the first laptop and mouse. IDEO uses "Design Thinking", a human-centered methodology to design products that solve problems and offer superior experiences. Some major clients include AT&T, Ford, Nike, and Eli Lily. IDEO's success is attributed to its human-centered research methods involving observational studies to understand customer needs and viewpoints. However, conducting this type of in-depth customer research presents challenges such as subjective interviews, time and cost constraints, and small sample sizes.
https://www.talkdesk.com/resources/webinars/
Ring in the new year with great customer service!
In this slideshow you will find:
- The top 10 customer service trends according to industry leaders.
- Research and data to support these trends.
- Actionable tips of how you can stay on top of the competition.
75 Customer Service Facts, Quotes & StatisticsHelp Scout
This document summarizes key facts, quotes, and statistics about customer service from an eBook. It covers the following topics in 3 or less sentences each:
1. The cost of bad customer service - Highlights statistics on the percentage of customers who don't complain or come back due to poor service and the costs associated.
2. What customers think - Includes quotes and data on what customers value in service experiences and their willingness to spend more with companies providing excellent service.
3. Power in a personal touch - Emphasizes that customers overwhelmingly prefer human service over automated options and are more likely to continue business and resolve issues favorably with a personal touch.
4. The social graph - Notes that
The document outlines the key elements of an effective marketing plan, including an executive summary, situation analysis, objectives, strategies, tactics, and budget. It provides examples of each element. The executive summary should briefly summarize the circumstances and recommendations. The situation analysis describes the company's current position. The objectives state where the company wants to be. The strategies are how the objectives will be achieved and tactics are specific actions that implement the strategies. The budget covers the costs.
ReadySetPresent (Customer Service PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Knowing what your customer wants and needs is the number one factor to excellent customer service. Only by improving one’s customer service can your business develop. Customer Service PowerPoint Presentation Content slides include topics such as: understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, 10+ slides on what to say and addressing excuses, 10+ slides on implementing a program and examining behaviors, 7 practical steps to customer service, 30 slides on performance standards and quality, looking to the future, Q& A’s, 5 slides on increasing customer satisfaction, the top ten customer complaints, the five most common customer requests, 4 steps to super service, how to's and more!
Digital marketing refers to marketing through digital technologies including websites, social media, email, and mobile apps. It involves using online activities like SEO, PPC, social media, and content marketing to build customer relationships and facilitate the exchange of goods and services. Digital marketing has evolved significantly since the 1990s as the internet and digital technologies have advanced, allowing for more sophisticated and targeted marketing approaches. Key components of digital marketing include website design, SEO, PPC, social media marketing, email marketing, display advertising, affiliate marketing, and content marketing.
Digital marketing is the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
social media strategy - Business & IP Centre.pptxSimone Castello
A talk delivered to entrepreneurs as part of a grant programme. Find out more here: https://www.cambridgeshire.gov.uk/residents/libraries-leisure-culture/business-intellectual-property-centre-cambridgeshire
Digital marketing has evolved since the 1990s from basic online advertising to more sophisticated techniques for building relationships with consumers. The rapid growth of digital devices and media has fueled exponential growth in digital advertising. Digital marketing encompasses targeted, measurable, and interactive marketing across digital technologies to reach and convert potential customers. It utilizes various channels including affiliate marketing, display advertising, email marketing, search marketing, social media, and social networking. India's digital advertising market has grown significantly between 2011-2015 according to estimates.
Tarek elashraf marketing - the impact of digital technology on b2 b communi...Tarek Elashraf
Communication between companies and their customers has changed dramatically, especially by the birth of social media platforms such as Facebook, Twitter, and LinkedIn
Social media platforms has changed the way B2B companies interact and communicate with them.
IBM Social Analytics: The Science behind Social Media MarketingChristoph Goertz
This document discusses how IBM technology can help marketing professionals analyze social media to better understand customers. It explains that marketers are under pressure to address explosive social media growth and need tools to incorporate social data into strategies. The document outlines how IBM tools can provide insights into customer attitudes, preferences, and buying habits from social media interactions. It also describes how social data can enhance customer profiles to improve marketing personalization, campaigns, and relationships.
Digital marketing is the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.[1] Digital marketing channels are systems based on the internet that can create, accelerate, and transmit product value from producer to the terminal consumer by digital networks.
Digital marketing offers cost-efficient and targeted advertising options through various channels like email, programmatic marketing, influencer marketing and WiFi hotspot marketing. These channels allow segmentation of audiences based on demographics, interests and other factors. Analytics also allow measurement of campaign effectiveness and return on investment.
Programmatic : a brand marketer's guide - Google - 2015Romain Fonnier
Google publie un livre blanc intitulé «Programmatic: a Brand Marketer's Guide». A travers 94 pages, l’étude détaille le programmatique au sein de plusieurs marchés européens et se compose de 5 parties principales, qui représentent les étapes à suivre pour un marketer :
1 - Organiser les insights d’audience
2 - Concevoir des créations pour tous les canaux, notamment avec du HTML5
3 - Exécuter en intégrant la technologie
4 - Atteindre les audiences à travers tous les écrans
5 - Mesurer l’impact
Le livre blanc compile également plusieurs études et reprend des cases studies tirés des solutions technologiques de Google pour toutes les étapes à suivre. «Il s’agit d’avoir une vision globale sur les enseignements que l’on observe un peu partout et d’accompagner les annonceurs dans leur réfléxion, avec une dimension à échelle locale», indique Grégoire Peiron, Head of Media Buying Solutions de DoubleClick.
Руководство для маркетологов по созданию эффективных рекламных кампаний. Помимо ценных советов, в нем содержатся успешные кейсы ведущих мировых брендов.
The document discusses how brands can execute programmatic buying campaigns successfully through an integrated technology approach. It argues that integrating programmatic buying onto a single technology platform allows brands to deliver messaging more efficiently across channels and devices. This is because integrated platforms provide a unified view of audience data, enable optimization of media buying in real-time globally, and streamline workflows. The document recommends that brands identify a preferred programmatic partner that can provide an integrated platform to scale efforts globally while allowing local optimization. This unified approach maximizes digital investments by getting different marketing solutions and data sources to work together.
[white paper] «Programmatic: a Brand Marketer's Guide» Doubleclik by Googleyann le gigan
>>[white paper] «Programmatic: a Brand Marketer's Guide»
[Doubleclik by Google 23.04.15]
https://storage.googleapis.com/think-emea/docs/article/Programmatic_Guide_Brands.pdf
Moving_To_The_Forefront Teradata white paperDeb Schmidt
The document discusses how digital marketing has become essential for brands to engage with customers. It emphasizes that successful digital marketing requires analyzing customer data from multiple sources to optimize engagement across channels. The document also provides an example of how Qantas implemented an integrated marketing management solution from Teradata to streamline its digital marketing campaigns and customer communications. This allowed Qantas to reduce the turnaround time for campaigns from 5 days to just 4 hours.
Digital marketing uses online platforms and technologies to promote brands and connect with potential customers. It has many advantages like worldwide reach, cost effectiveness, targeted advertising, and measurable outcomes. To effectively use digital marketing, one should recognize their audience, set clear goals, create a strong online presence through websites and SEO, use content, social media, email marketing, paid search ads, and analyze results. IPCS Global is a leading digital marketing training provider in India with headquarters in Kochi, Kerala. They focus on hands-on training and internships to prepare students for careers in a growing industry.
3 Ways to Drive Growth Using Your Big DataJim Nichols
Most marketers believe that programs powered by big data have the potential to radically improve business and drive
growth. But understanding the potential value of big data – and actually realizing it – are two very different things.
While many brands have invested millions to collect this
valuable marketing intelligence, few CMOs claim to be
maximizing their results with it. While leveraging your
big data to drive sales isn’t necessarily an easy thing, it is
possible – and it doesn’t require years to develop big data
strategies and tactics you can count on to deliver higher
return. In fact, many can reap the benefits in weeks.
Navigating the Digital Landscape: Trends and Tactics in Modern Marketingabdulwaheedsq3434
In today's fast-paced digital landscape, staying ahead of the curve in marketing requires a keen understanding of emerging trends and effective tactics. As technology continues to evolve, marketers must navigate through a myriad of platforms, channels, and consumer behaviours to drive success.
Mastering Code Halos Using Digital Insights to Drive Customer ExperiencesCognizant
Innovators recognize that every interaction with every
person and every thing now creates a trail of data — and
they’ve mastered the ability to harness it. Every click, browse,
download, share, transaction and device transmission
enables them to understand, and subsequently monetize,
relationships in ways never before possible.
NIDM (National Institute Of Digital Marketing) Bangalore Is One Of The Leading & best Digital Marketing Institute In Bangalore, India And We Have Brand Value For The Quality Of Education Which We Provide. Our Curriculum/ Courses Are Designed with Practical knowledge are Fully For Job Orientation Bases. We have the best curriculum, trainers and unlimited practical hours on live project.
The Media Kitchen - 2014 Digital Innovation CurrentsThe Media Kitchen
The document discusses trends in digital innovation identified by the Maxxcom Innovation Group. It explores three key digital currents: 1) The Cloud Based World, where personal content lockers and cross-device usage are changing consumer behavior; 2) Life as Data, as more data is collected about consumers and their intent can be mined; 3) The Internet of Things, which links the physical and digital worlds through connected devices. For each current, technology trends, consumer shifts, and marketing opportunities are examined. Partners are profiled that can help marketers navigate these currents through solutions involving cross-device targeting, location-based intent mining, and connecting the physical and digital worlds.
Whitepaper: The Chief Marketing Officer’s Guide to Higher Quality Leads Creat...Bryan Young
Examines ways that enterprise executives can plan and execute critical strategies to improve the quality of leads attributed to digital marketing campaigns.
Similar to 7 Game Changing Marketing Trends in 2016 (20)
The document discusses water sustainability strategies for Baguio City in the Philippines. It describes how the Sustainable Water Integrated Management and Governance (SWIM) project was implemented from 2004-2005 to address the city's urgent need for a regulatory framework and integrated water plan. The project was led by Baguio City's local government and partnered with ICLEI to establish sustainable water use, access, and improved efficiency among water suppliers. However, issues remain regarding the city's limited water resources and how increased urbanization, population growth and tourism are straining water supply. Solutions discussed include establishing a bulk water system, improving rainwater catchment, urban planning, and reforestation.
Water is Wealth - Solving Baguio City's Water Crisis by Mita Angela M. Dimalanta, Pine Cone Movement, Soroptimist International of Pines City, University of the Philippines, Maryknoll Ecological Sanctuary, Baguio We Want Trees & Water Sector
This document discusses propagating faith at the University of the Philippines (UP). It identifies that the diverse beliefs of UP students, the stereotype that UP students are non-believers, and UP's culture are barriers. Drivers include religious organizations on campus, initiatives by the UP administration like the Student Religious Organizations office, and students' spiritual needs. The plan is for each religious group to strengthen their own ministries and do joint activities promoting faith over religion, including service activities, missions, prayer boxes, and faith circles. Growth in religious groups, participation, and prayer requests will evaluate success.
This document summarizes the history and development of Tesla Motors. It discusses how Tesla was founded by Martin Eberhard and Elon Musk to produce an electric sports car called the Roadster. It describes the personality clashes between Eberhard and Musk that led to Eberhard's departure from the company. The document also outlines obstacles to adoption of electric vehicles like price and range anxiety, and Tesla's strategies to address them, such as creating a nationwide supercharging network. While Tesla had early success with the Model S, the document notes ongoing challenges for the company in achieving sustainable revenues and market share in the automobile industry.
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This document discusses strategy formation as a process of negotiation that involves the use of power and politics. It outlines two branches of the "power school" - micro power, which looks at strategy making through political games of bargaining and coalition building among actors within an organization, and macro power, which involves an organization negotiating with and controlling external environmental factors. Key aspects of strategy formation discussed include stakeholder analysis, cooperative strategy making, and how politics can both benefit and hinder the achievement of integrated strategic perspectives within organizations.
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The document discusses digital marketing trends for 2016 based on opinions from 72 digital marketing experts. Some of the key trends mentioned include:
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Nestle Good Food, Good Life - SPACE Matrix, BCG Matrix and Product Positionin...Mita Angela M. Dimalanta
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3. 3D technology will move from novelty to mainstream, allowing marketers to bring products to virtual life through virtual reality and improved customer experiences.
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The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
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Are you tired of seeing your business's online visibility plummet from hope to despair? When it comes to SEO tactics, many businesses find themselves grappling with challenges that lead them to abandon their strategies altogether. In a digital landscape that's constantly evolving, staying on top of SEO best practices is crucial to maintaining a competitive edge.
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Digital Marketing Services | Techvolt Software :
Digital Marketing is a latest method of Marketing techniques widely used across the Globe. Digital Marketing is an online marketing technique and methods used for all products and services through Search Engine and Social media advertisements. Previously the marketing techniques were used without using the internet via direct and indirect marketing strategies such as advertising through Telemarketing,Newspapers,Televisions,Posters etc.
List of Services offered in Digital Marketing |Techvolt Software :
Techvolt Software offers best Digital Marketing services for promoting your products and services through online platform on the below methods of Digital marketing
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5. Campaigns
Importance | Need of Digital Marketing (Online Promotions) :
1. Quick Promotions through Online
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3. Latest Technology development vs Business promotions
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Techvolt Software offers Free website design for all customer and clients who is availing the digital marketing services for a minimum period of 6 months.
With Regards
Janani Digital Marketer
Coimbatore,Tamilnadu.
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7 Game Changing Marketing Trends in 2016
1. Karla Jalad
MM230 - Marketing Management
University of the Philippines
Prof. Mita Angela M. Dimalanta
2. Marketing to
current customers versus
new customer acquisition
through sales and
advertising.
CUSTOMER
RETENTION
CUSTOMER
SATISFACTION
LIFETIME
CUSTOMER
VALUE
Helps companies develop strong,
emotional customer connections
to
their brands that drive
WORD OF MOUTH promotions
and lead generations.
RELATIONSHIP MARKETING
3. Word of Mouth
Customer
Service and
Values
Vendorship
Partnership
Skilled People Public Relations
Employee
Motivation and
Retention
5. Uses a platform that
makes it easier to
schedule emails, segment
contacts, automate social
media posting, manage
content, and track
customer life cycles in the
marketing funnel
Consists of a software and
tactics that allow companies
to buy and sell – to nurture
prospects with highly
personalized, useful content
that help convert prospects to
customers and turn customers
to delighted customers
7. Location Based
Marketing
oArt of transforming consumer’s shared location to revenues.
oTaking the brand to people in REAL time.
o Integration of geographical intelligence into aspects of marketing,
sales and distribution
o Key anchor: MOBILE PHONES
o Popular among event professionals who target users at point of
engagement. Event organizers let visitors share their experience with
their friends online.
o Brands increase shares and likes with a simple photo to share across
social media.
8. Targeting Customers Based on Location and Timing
Geo-
Targeting
Geo-
Fencing
Beacons
It is the active
response to geo-
location. Business can
send tailored messages
to their users based on
their location at a given
moment in time.
Based on residence (or
presence), users have
different users and
needs. With
geotargeting, businesses
target you because
their interest is their
mission.
Using this technology,
offline retailers can set a
virtual perimeter around
their stores, so when opt-
in customers enter that
area, this triggers a
message on their mobile
devices about day’s offer
and relevant information.
If a user enters your
premises, he wants
something and geofencing
helps him find it
easier/faster.
Beacons are Bluetooth low
energy devices that
retailers install in their
stores to target
customers with high
accuracy as they enter a
range.
Relies on simplest and
low-cost technology:
bluetooth. Allows
customers to be informed
of what goes on in a store
without even asking for it.
9. •Demonstrates product attributes
•Communicates brand’s mission at point-of-
sale
•Immerses users in branded entertainment
experienc
•Helps consumers make more informed
choices so they’ll be happier with their
purchase
•Adds a new, more immersive and
exhilarating dimension to traditional print and
video story-telling
10. Ephemeral marketing means content or messages are
visible for a limited period after which they disappear.
Non-intrusive, can be viewed easily and effortlessly,
direct, offers real time social media.
Platform that users are flocking to -
to digest social media in real time.
11. • Eliminates clutter
and focuses on what
is important
• Offers real time
social media &
spontaneity
• Gives users control
• Gives brief “insider” view or
sneak preview
• Offers quick discount and
promotional offers
• For live event marketing
• Introduces new products
• Marketing customer experience
12. SEARCH PAST
SEARCH ENGINES
With Facebook working on tests for its own search engines, search
capabilities will go far beyond Google, Bing, and Yahoo.
As search capabilities improve within social media, brands will get
an automatic boost.
With advanced search capabilities, integrated payment methods,
the social impact that empowers sites like Facebook and Twitter,
consumers will be able to make purchases, chat with their friends
about what they bought, and post the social proof of their new
purchase.
ALL-IN-ONE-TYPE platform
13. System of interrelated computing devices, objects, digital and mechanical
machines and people provided with special abilities. Transfers crucial data
through a network, without any human-to-computer or human-to-human
interaction.
• IoT allows you to design and manufacture smarter products
• Lets business models undergo significant changes
• IoT enables smarter decisions and improved business operations
For marketers, data will have to be more behavior-driven and though the
power of devices may seem unsettling, you’ll be right on target. At the end
of the day, people will get what they want.
Definition: Relationship marketing can be defined as marketing to current customers vs. new customer acquisition through sales and advertising. It is about forming long term relationships through exemplary products.
Focus: Build stronger loyalty and customer engagement vs. short term customer acquisition and individual sales.
Goals: Customer Retention, Customer Satisfaction, Lifetime Customer Value
Benefits: Helps companies develop strong, emotional customer connections to their brands that drive WORD OF MOUTH promotions and lead
generations.
a. Brand advocates:
Loyal customers are less likely to switch brands. They are less price sensitive because they are more focused on the value than price.
Give real time and relevant feedback.
b. Reduced costs:
Happy customers introduce you to new prospects, reducing the need to paid advertising and costly marketing campaigns. Word of mouth.
Loyal customers are less expensive to serve because of their familiarity with the business.
c. Increased profits:
Returning customers buy more and buy often.
Longstanding customers are much more likely to purchase products through cross-selling or upselling.
Six Market Model:
CUSTOMER: Center of the framework and the prime focus are for marketing activities.
Focus on customer values, customer service, and excellent quality of products
Primarily deal with existing customers because they are easier to sell to and are more profitable
REFERRAL MARKETS: The best marketing is done by your own customers.
SUPPLIER: Vendorship marketing or co-makership
Co‐makership is based on the principle that buyers and suppliers can gain more benefits by cooperating than by pursuing self‐interest at
any cost to others.
A relationship between buyer and supplier in a supply chain, who share information among each other regarding research and development, marketing and distribution
RECRUITMENT: Skilled people – most vital element in customer service delivery
INTERNAL: The idea is every employee and every department are internal customers and internal suppliers.
The objective is to ensure that operations are optimized by ensuring that every individual gives and receives excellent service.
INFLUENCE: Vary according to type of industry
e.g. communications and utililites government and regulatory bodies
Data: Demographic and historical data (e.g customer profile, buying patterns, needs, wants)
Build connections: Target market. Market segmentation.
Develop relationships: Personal touches.
Earn trust: Collaboration.
Examples:
American Airlines - The airline maintains a comprehensive frequent flyer program that rewards customer loyalty with the promise of free flights, upgrades, and discounts.
Dell - Dell computers created a special online store for high volume corporate customers. By tailoring the ordering process to the specific customer's needs, Dell was able to expedite many of the hassles corporate technology buyers face. Providing a higher level of service leads to increased loyalty.
Coca-cola
Marketing automation refers to the software that exists with the goal of automating marketing actions. Many marketing departments have to automate repetitive tasks such as emails, social media, and other website actions.
Example: You created a website for your company or product
Marketing department – campaigns to drive visitors and nurturing them into leads
Sales department – collects, qualifies, organizes, and chases leads
NOT EFFICENT Marketing Automation. Marketing should focus on campaigns. Sales should focus on selling.
So what do we do for these repetitive processes? Marketing Automation
Goal is to warm up customers from cold to warm leads
Example: EXERCISE CD. Thousands of people visit your website with various levels of interest. But 98% are not willing to buy your product.
Lead generation: How do you capture their interest?
- Offer them a free download of their morning exercise routine. To DL, you have to give them their email ad
and bits of personal information = generated a lead
Nurture prospects: You engage them with your business and your product, gradually heating them up as leads.
- Personalized email drip campaign
- 2 days after DL: Killer Abs in 10 mins
- 2 days after DL: Top 10 Healthy Recipes
- 3 days later: Create Your Personal Fitness Plan Webinar
Purchase: Strike when the lead is warm. Offer them a key to conversion
- People usually purchase after attending Webinar
- Offer discounted price
Growth: Upselling, Cross-selling, Cycle-based selling
Examples of companies that OFFER market automation: IBM, HubSpot, Marketo
Mobile is now the extension of retailer’s store or a company’s services. They use tactics using location that allow brands to send tailored, personalized messages to the consumer.
They capitalize on location based technologies which they use to give customers what they want, when and where they want it.
GEOTARGETING: Geo-targeting allows businesses to send tailored message to customers of a specific geographic area. It is crucial to consider people from different locations to have different interests and needs.
GEOFENCING: or example, as you are about to walk into your regular coffee shop, you receive a good morning message on your smartphone with special offer on a particular snack on offer that day. As a customer, you might opt for that snack due to being informed about it, even when you had not initially planned to do so.
BEACONS: Beacons work with specific apps installed on the customers’ smartphone, tablet or smartwatch, and trigger specific messages or actions as they walk by a particular micro-location in the store. For instance, walking by a particular product will trigger a push notification about any offer on that product, or as a customer walks out of the store, payment is automatically made by a pre-selected payment channel, and so on.
Made a huge impact to millenials who value personalization
Engages customers thru 360-degree stories
Who: Topshop
What: 360 degree virtual reality catwalk show
When: FROW show, A/W London Fashion Week 2014
Snapchat is the ultimate platform for making consumers feel connected and at the same time, unique.
With Snapchat, the advertisement becomes the product – something that competitors won't be able to ignore. Take advantage of this huge opportunity to connect uniquely using just a small window of your audience’s time.
There are various reasons as to why ephemeral messaging and as a result ephemeral marketing is on rise. Let’s have a look at them.
• Ephemeral Marketing filters the “noise”, eliminates the clutter and focuses only on what is important.
Of course, when you have just ten seconds to say what you want to say you need to focus on only the
important aspects.
• It offers real-time social media
No longer do you need to go through messages that were months old or view advertisements about sales that got over a week ago. Here you get information about whatever is happening currently, the things happening now. You are being offered exclusive content that has an expiration date.
• It offers spontaneity.
No more photoshopping the photo before they are sent. No more waiting for hours or even minutes before you get a response. Say, you are having a chat with your friend, the conversation is spontaneous something which got lost in messaging. With ephemeral messaging, you get back that spontaneity.
• Giving users control
It allows users to decide whether a message will stay forever or will be gone within moments. It takes control back from the company about what to do with the message
Here are some ways in which marketers use ephemeral marketing.
• Using the platform’s fleeting photos and videos to give a brief “insider” view or a sneak preview so as to create a feeling of exclusivity.
• Offer quick discount and promotional offers.
• It is also used for live event marketing by encouraging the attendees to share pictures or videos live.
• Creating competitions based on such platforms
• Introducing new products
o McDonald’s used stories feature of Snapchat to creative an overarching storyline that unfolded its new product at the end
• Marketing customer experience
o Taco Bell has developed stories to not only promote new products but also showcase the customer experience of visiting the restaurant.
• Provide an insight into life at the company
o Mashable uses the platform to provide an insight into life at the company. It also creates challenges and competitions that encourage the users to get creative.
If you cater your marketing efforts to this all-in-one, buy-and-share social media search, it’s clear that your brand will realize returns. Make the buying process easier, but also make it an experience.