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Messaging	
  101	
  

January	
  22,	
  2014	
  
“You	
  can	
  have	
  everything	
  in	
  life	
  you	
  want,	
  if	
  you	
  
will	
  just	
  help	
  other	
  people	
  get	
  what	
  they	
  want.”	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  -­‐	
  Zig	
  Ziglar	
  
How	
  are	
  	
  
you	
  unique?	
  
What	
  do	
  you	
  do?	
  

Why	
  should	
  I	
  care?	
  
What	
  is	
  Messaging?	
  

Lets	
  companies	
  
effecDvely	
  talk	
  about	
  
their	
  products	
  and	
  the	
  
key	
  benefits	
  to	
  the	
  right	
  
target	
  audiences.	
  
Messaging	
  	
  
(aka	
  Core	
  Messaging)	
  
Why	
  is	
  Messaging	
  Important?	
  
• 
• 
• 
• 
	
  

Answers	
  the	
  “So	
  What?”	
  ques4on	
  
Highlights	
  your	
  unique	
  quali4es	
  
Differen4ates	
  you	
  from	
  rivals	
  
Posi4ons	
  you	
  within	
  the	
  marketplace	
  
Sets	
  the	
  Table	
  for	
  MarkeDng	
  
PercepDon	
  is	
  Reality	
  

Photo	
  credit:	
  hEp://bit.ly/1fRu9fK	
  
Why	
  is	
  Messaging	
  So	
  Challenging?	
  
	
  
A	
  Lack	
  of	
  PerspecDve	
  
Sadly….It’s	
  All	
  About	
  You	
  
"I	
  don't	
  know	
  how	
  to	
  put	
  this,	
  but	
  I'm	
  
kind	
  of	
  a	
  big	
  deal.”	
  -­‐	
  Ron	
  Burgundy	
  
Unclear	
  What	
  You	
  Actually	
  Do	
  
Spotlight	
  on	
  Features,	
  Not	
  Benefits	
  

Features	
  

vs.	
  

Benefits	
  
How	
  to	
  	
  

Messaging	
  
Make	
  the	
  Customer	
  King	
  
Put	
  Yourself	
  in	
  the	
  Other	
  Person’s	
  Shoes	
  

Photo	
  credit:	
  hEp://bit.ly/1jofiaF	
  
Collect	
  Ideas	
  from	
  Everyone	
  
100	
  blog	
  post	
  
ideas	
  in	
  less	
  than	
  
5	
  hours	
  –	
  via	
  
Marcus	
  Sheridan	
  
(aka	
  The	
  Sales	
  
Lion)	
  
Be Open to New
Get	
  Unbiased	
  PerspecDve	
  
	
  
	
  
The	
  Messaging	
  Process	
  
Discovery	
  
What	
  do	
  	
  
you	
  do?	
  
What	
  do	
  you	
  do?	
  

What	
  
problems	
  
are	
  you	
  
solving?	
  
What	
  do	
  you	
  
do?	
  

Who	
  needs	
  
it?	
  

What	
  problem	
  
are	
  you	
  
solving?	
  
What	
  do	
  
you	
  do?	
  

What	
  
problem	
  
are	
  you	
  
solving?	
  

What’s	
  in	
  
it	
  for	
  me?	
  
Who	
  needs	
  
it?	
  
CompeDDve	
  Ecosystem	
  
  Financial	
  management	
  
  Financial	
  soWware	
  
  School	
  fund	
  accoun4ng	
  
needs	
  
	
  

  Integrate	
  important	
  financial,	
  
budge4ng	
  and	
  procurement	
  
data	
  
  Centralize	
  tasks	
  and	
  processes	
  
  Real-­‐4me	
  insight	
  

  Solu4ons	
  that	
  help	
  schools	
  
to	
  maximize	
  their	
  
resources	
  
  Seamless	
  integra4on	
  

  Integrated	
  solu4on	
  
  Control	
  of	
  budgets	
  
&	
  	
  spending	
  
  Sophis4cated	
  
workflow	
  

  Integrated	
  accoun4ng	
  
and	
  payment	
  plaorm	
  
  Fraud	
  preven4on	
  
  Clean	
  audits	
  

  Amazing	
  produc4vity	
  
  BeEer	
  technology	
  
	
  
Talk	
  to	
  Customers	
  or	
  PotenDal	
  Customers	
  	
  
Target	
  Audiences	
  
Be	
  Different,	
  Unique…or	
  Both	
  

Photo	
  credit:	
  hEp://bit.ly/1eNhhBZ	
  
Draw	
  a	
  Line	
  in	
  the	
  Sand	
  
Messaging	
  
What	
  are	
  the	
  goals	
  for	
  the	
  blog?	
  
How	
  will	
  you	
  measure	
  its	
  success?	
  
Value	
  
ProposiDons	
  

Key	
  Benefits	
  

Leading	
  
Features	
  
PosiDoning	
  
Statement	
  

Boilerplate	
  

Elevator	
  Pitch	
  
The	
  Three	
  
C’s	
  
	
  
One More
Thing………
Never.	
  Stop.	
  Tweaking.	
  
Thanks!	
  
www.markevans.ca	
  
	
  

@markevans	
  
	
  

mark@markevans.ca	
  

hdp://bit.ly/startupscanada	
  
	
  
Resources	
  
How to come up with value propositions when what you sell isn’t unique
http://bit.ly/1hVbvU8
SWOT Analysis – How to do it properly!
http://bit.ly/1dOD8qQ
The value of value propositions
http://www.markevans.ca/2013/10/29/value-value-propositions/
For startups, perceptions is reality
http://www.markevans.ca/2014/01/14/perception/
Why Simple Websites are Scientifically Better
http://conversionxl.com/why-simple-websites-are-scientifically-better/

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