The document discusses Mercuri Urval, a consulting firm that provides leadership development and recruitment services. It outlines Mercuri Urval's global reach and experience working with clients across industries and regions, including Asia, Latin America, Africa, and the Middle East. Several case studies are presented showcasing Mercuri Urval's work helping companies establish and strengthen operations internationally, such as assisting a Swedish company in China and recruiting management teams for clients in India, Vietnam, and other markets.

1. Beyond BRIC 8. december 2010

2. Kort om Mercuri Urval Om mine forudsætninger Konkrete cases Ledelse Opsamling Q&A Jeres erfaringer

3. Mercuri Urval Etableret i Sverige i 1967 Etableret i Danmark i 1973 >80 konsulenter, der arbejder med omkring 800 kunder i den private og offentlige sektor Globalt arbejder vi med mere end 3.000 kunder i over 50 lande hvert år

4. What we do We help answer and address four key questions: What capabilities do you need? What capabilities do you have today? What capabilities can you develop? What capabilities do you need to acquire? CAPABILITY ANALYSIS MANAGEMENT REVIEW LEADERSHIP DEVELOPMENT RECRUITMENT & SELECTION

5. Building key capabilities STRATEGIC CAPABILITY REVIEW CAPABILITY REVIEW (RE)PLACEMENT ORGANISATIONAL DEVELOPMENT DEVELOPMENT Client & Company Analysis Assessment & Audit Recruitment & Selection Organisational Change Business Transformation Individual Coaching Business Team Coaching Mercuri Urval’s Integrated Approach t. Today Future Mercuri Urval’s Integrated Approach

6. Mercuri Urval’s Global Reach We work across the globe – literally. From our European heartland, we have expanded with our clients, opening new local offices around the world. Wherever you need us you will find us across Asia, Central-Eastern Europe, Latin America, North America and Africa & the Middle-East. Blue Countries = MU Solutions Delivered 2008-2010

7. Our Asian Solution Mercuri Urval has been present in the Asia-Pacific region since 1990. Mercuri Urval has established regional centres in China (Beijing and Shanghai), India , Singapore and Australia . Our experience in the region covers all our core services. Our team in Asia-Pacific continues to grow. Presently over 40 permanent employees are geared to support your company in this diverse and dynamic region.

8. Our Latin American Solution From our regional centre in Brazil , we have worked with clients across the Latin American region since 2000. Typical client engagements see us operating in Mexico, Chile, Argentina, Nicaragua, Bolivia, Guatemala and of course Brazil. Local presence and extensive experiences make us a strong partner for international companies looking to expand their operations in the attractive BRIC economy Brazil - as well as in many of the other commercially interesting countries in the Latin American region.

9. Our African & Middle-Eastern Solution Mercuri Urval are constantly involved in recruitment & selection assignments, individual assessments and candidate management on a significant scale in the region. Our African & Middle-Eastern solution includes track record in multiple countries, including significant experience in Turkey and South Africa . Typical clients in the region have been in both the public and private sectors - from the worlds largest corporations to mid-sized companies taking their first steps into this market.

10. Min baggrund 21 år i Mercuri Urval Adm. direktør i DK i 2008 Bestyrelsesformand for søsterselskaberne i bl.a. Indien Kina Singapore Brasilien USA

11. Konkrete cases Svensk virksomhed 30 pers. i Shanghai ”kun kinesere” Stagneret i vækstmarked Høj medarbejderomsætning Assessment af management team Resultat: MD tilbudt coaching Ny sales manager ansat Underliggende organisation blomstret Vækst

12. Greenfield projekt i Chennai Industriel production Ansættelse af senior management team Lack of understanding of: Corporate culture in India Indians working with Europeans Salary and competency levels Hiring of MD India MD Austria (Responsible for India) Global CEO (German) Acc. Manager (Polish)

13. US company Global compensation (Mercer) India-China! And female Chinese products sold in India Prolonged process = Loose candidates Salary Hiring of MD India India Performing MD&HR Manager China Female US Business Unit Global head US HR

14. US Company Who are potential business unit heads in the future? Identify and implement development plan Solution: GAP analysis Finalize Leadership models Assess Development plan Follow-up

15. US Company Results: Understanding Indian management culture Open discussion regarding non-similarities How can we adapt to each other?

16. South East Asia Recruitment of director Indonesia Candidates from all over 2 relevant are from the Philippines and Indonesia Organization review of the Philippines’ business For large French company Larger projects for young high potentials in Vietnam Recruitment of director in Vietnam Recruitment of head of corporate affairs Thailand

17. Kapabilitet omfatter Personligheden – forholdsvis stabile træk ved personen, der beskriver det personen plejer at gøre, dispositioner og træk. Motivation – dét der driver personen; bevæggrunde for at udvise en bestemt adfærd eller udføre en opgave. Færdigheder – det personen kan i kraft af kognitive og motoriske færdigheder.

18. Ledelsesudvikling handler om At skabe sammenhæng mellem den man er, det man skal og det man gør. At skabe sammenhæng mellem lederprofilen, lederrollen og lederadfærden.

19. Lav løn? – ikke altid Jævnlige og kraftige lønstigninger Talentknaphed Brug lokalkendt rådgivning

20. Respekter folks kultur Bed dem ikke om at aflære alt Sæt dig ind i lovgivningen Spørg, spørg og spørg Talentknaphed

21. Hvordan sikres rekrutteringen Hvordan fastholdes lokalansatte Strategiimplementering på tværs af grænser

22. Dialog Jeres erfaringer Problemstillinger ved opbygning af organisationer i fjerne ukendte lande? Hvilke ledelsesmæssige ”anderledesheder” er I stødt på, som overraskede?