1. Melvina Renee Ravenel
306 Andrea Lane
Hanahan, SC 29410
(843)-568-2126
melvinaravenel@gmail.com
Qualifications Summary
Organized, dependable and results-oriented professional who excels at processing
error-free transactions, meeting goals, providing excellent customer service,
communication skills and quickly adapting to new situations and systems
Highlights of Qualifications:
 Effective interpersonal relationship with management and team members
 Attention to detail and ability to multi-task
 Exceptional knowledge of administrative functions
 Deep knowledge of banking procedures and regulations
 Remarkable ability to manage multiple projects and resolve all business issues.
 Operate 10-key
 Outstanding ability to maintain all confidential information
 Ability to maintain business relationships and adherence to service levels
 Amazing skills to make sound decisions
Professional Experience:
Deposit Operations Supervisor
Southcoast Community Bank, Mt. Pleasant, SC
May 2002 – June 2016
 Oversight of the daily operations of the department
 Researched and resolved branch issues including outages and discrepancies
 Researched and posted journal entries to reconcile 14 general ledgers accounts

2.  Processed daily reports and account maintenance requests in accordance with
policy
 Processed tax levies and wage garnishments
 Processed incoming and outgoing wires
 Processed payroll and payments for ACH originators
 Assisted with request from internal and external auditors
 Provided backup and support to all other Deposit Operation Specialists
 Coordinated with various departments and escalated issues whenever required
 Maintained the confidentiality of the Bank’s customer
Specialized Retailed Sales
Nature's Goodies
October 1999 - August 2000
 Consulted with clients to determine their needs and applied knowledge of herbal
products in assisting with natural healing remedies
 Provided accurate and appropriate information in response to customer inquiries
 Inventoried stock
Reservations Sales Agent / Assistant Trainer
Bass Hotels and Resorts
August 1997 - October 1999
 Promptly responded to conflict or customer inquiries via telephone or in person
 Consistently improve customer satisfaction through expert resolution of concerns
 Data entry
 Consistently recognized for superior customer service
 Assisted in the training of new sales agents

3. Sales Store Checker
DECA (Defense Commissary Agency/Department of Defense)
July 1990 - August 1997
 Operated an Electric Point of Sale cash register, scanning system and scale to
record unit prices, collect payments and make correct change
 Accept cash payments or other negotiable tender according to DECA established
procedures
Education
Associate Degree in Arts
Trident Technical College, North Charleston, SC
Certification
Notary Public
Radio Production
Property Management