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DANE HINDS
Miramar , FL 33025
954-806-3661  danehinds@ymail.com
Career Profile:
Comprehensive experience as an account executive and direct sales representative, combining high-level leadership and client
relations with deep operational experience. Technical savvy and proficient cross-functional communication abilities utilized in
handling accounts and maximizing sales and revenue.
AREAS OF STRENGTH
 Account Management and
Leadership
 Prospect cold calling
 Reliableand Efficient
 Self-starter & Assertive
 Customer Service Relations
 Resolution Oriented
 Evaluation of Fact and Data
 Analytic MarketingStrategies
 Verbal and written
Communication Skills
 Team Player
 Staff Trainingand
Development
PROFESSIONAL EXPERIENCE
First Data Corp Coral Springs, FL October 2014 – Present
Sr. Sales Specialist
 Professionally address and resolve issues affecting merchant processing accounts
 Collaborate with other First Data organizations in an effort to resolve and reduce processing challenges for merchants
 Assistthe Business Consultants with acquiringthedocumentation and procedures necessary to complete their sales process
 Act as a liaison between Business Consultants and internal departments, to communicate, research and investigate issues
Convergys’s Tamarac, FL February 2013 - August 2013
Customer Representative
 Inbound sales/ Problem solving and solutions
 YTD closing 116% of annual revenue goal
 Maintained and fostered relationships with current and new clients while soliciting new business
JP Morgan Chase Lauderdale Lakes, FL 2010 - 2011
Personal Banker
 Provided present and potential customer with banking solutions that allowed clients to capitalize their options
 Cultivated and strengthened client relationships by staying abreast of the customers’ financial needs
 Evaluated and assisted clients with analysis to optimize account usage
AT&T Wireless Floral Park, NY/ Pembroke Pines, FL 2006 - 2010
Direct Sales Representative
 Certified New Hire trainer
 Provided customers with tailored information that best suited their cellular and home solution needs
 Regenerated inactive lead accounts and sent information packets, scheduled follow up calls and tradeshow appointments
 Developed a pipeline of leads for new owner development department
 Recipient of Presidents club award for exceeding sales
New York Stock Exchange New York, NY 2005 - 2006
Account Executive / Stock Broker Trainee
 Facilitated opportunities for initial financial conversations on behalf of the brokers
 Coordinated appointments with the CEO’s of major corporations
Fairview Mortgage Massapequa, NY 2004 - 2005
Account Executive
 Assisted clients with inquiries and advice about financing, refinancing and lending programs
 Assisted in the review of loan packages to ensure compliance with underwriting standards
 Resolved customer issues to ensure quality customer satisfaction
EDUCATION
UNIVERSITY OF MARYLAND EASTERN SHORE PRINCESS ANNE, MARYLAND
Bachelor of Science, Business Administration (concentration in Marketing)

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Resume review 2015

  • 1. DANE HINDS Miramar , FL 33025 954-806-3661  danehinds@ymail.com Career Profile: Comprehensive experience as an account executive and direct sales representative, combining high-level leadership and client relations with deep operational experience. Technical savvy and proficient cross-functional communication abilities utilized in handling accounts and maximizing sales and revenue. AREAS OF STRENGTH  Account Management and Leadership  Prospect cold calling  Reliableand Efficient  Self-starter & Assertive  Customer Service Relations  Resolution Oriented  Evaluation of Fact and Data  Analytic MarketingStrategies  Verbal and written Communication Skills  Team Player  Staff Trainingand Development PROFESSIONAL EXPERIENCE First Data Corp Coral Springs, FL October 2014 – Present Sr. Sales Specialist  Professionally address and resolve issues affecting merchant processing accounts  Collaborate with other First Data organizations in an effort to resolve and reduce processing challenges for merchants  Assistthe Business Consultants with acquiringthedocumentation and procedures necessary to complete their sales process  Act as a liaison between Business Consultants and internal departments, to communicate, research and investigate issues Convergys’s Tamarac, FL February 2013 - August 2013 Customer Representative  Inbound sales/ Problem solving and solutions  YTD closing 116% of annual revenue goal  Maintained and fostered relationships with current and new clients while soliciting new business JP Morgan Chase Lauderdale Lakes, FL 2010 - 2011 Personal Banker  Provided present and potential customer with banking solutions that allowed clients to capitalize their options  Cultivated and strengthened client relationships by staying abreast of the customers’ financial needs  Evaluated and assisted clients with analysis to optimize account usage AT&T Wireless Floral Park, NY/ Pembroke Pines, FL 2006 - 2010 Direct Sales Representative  Certified New Hire trainer  Provided customers with tailored information that best suited their cellular and home solution needs  Regenerated inactive lead accounts and sent information packets, scheduled follow up calls and tradeshow appointments  Developed a pipeline of leads for new owner development department  Recipient of Presidents club award for exceeding sales New York Stock Exchange New York, NY 2005 - 2006 Account Executive / Stock Broker Trainee  Facilitated opportunities for initial financial conversations on behalf of the brokers  Coordinated appointments with the CEO’s of major corporations Fairview Mortgage Massapequa, NY 2004 - 2005 Account Executive  Assisted clients with inquiries and advice about financing, refinancing and lending programs  Assisted in the review of loan packages to ensure compliance with underwriting standards
  • 2.  Resolved customer issues to ensure quality customer satisfaction EDUCATION UNIVERSITY OF MARYLAND EASTERN SHORE PRINCESS ANNE, MARYLAND Bachelor of Science, Business Administration (concentration in Marketing)