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@MESkillz #OTMediaManagementWORKSHOP
Dieter Hovorka CTO/ Skillz Middle East
Jean- Baptiste Adet OpenText EMEA
2#OTMediaManagementWORKSHOP
Agenda
 Success stories – Learn from leading global brands
 Project value - Identify the return on your investment
 Refreshment break
 A day in the life of a Marketing Executive – Demo
 Major trends and future requirements
 Lunch
Success stories
Learn from leading global brands
5#OTMediaManagementWORKSHOP
Electronic Arts
 Ensure user adoption across the company
 Remove silos created by various departments
 Keep track of the latest version
 Publish to multiple channels
 YouTube
 Website
 Origin (E-commerce)
With over 70 million assets
managed in the DAM today, Getty
Images ingests over 20,000
photos daily. Good metadata and
search become imperative to find
the one in a million asset!
7#OTMediaManagementWORKSHOP
Getty Images
• gettyimages.com:
• 174974 images and 5100 videos of Dubai
• Help customers find the right asset amongst so
many of them, using filters and suggestions
• Manage copyrights
• Purchase assets in a few clicks
The world's largest cosmetics
company, with brands such as
Lancôme, Redken, Garnier,
Maybelline needed a worldwide
central repository for agencies
and for commerce
9#OTMediaManagementWORKSHOP
L’Oreal
 More than 25 brands belong to the L’Oreal group
 US brands : Redken, Kiehl’s, Maybellline
 Asian brands : Shu uemura, Yue Sai
 European brand : L’Oreal, Lancôme, Yves Saint Laurent, etc.
 Distribution of brands may be global or restricted to a
subset of regions
 Key objectives
 Brand Asset Management for localized campaigns
 E-commerce and commerce through retailers
An unmistakable brand…
McDonald’s has chosen OpenText
Media Management as its global
brand repository, supporting over
100,000 users running from within
the OpenText Cloud.
11#OTMediaManagementWORKSHOP
Growing collection and distribution of assets
Self Order Kiosks
Games, augmented reality
Company website Graphic buttons
Mobile applications
Project value
Identify the return on your investment
14#OTMediaManagementWORKSHOP
Benefits of Media Management
I my
DAM
Where, where
where ?
It takes me
90 min to
find the right
Photo
It takes me
only 10 sec to
find the right
Photo or Video
with the right
content.
I MANAGE MY
BRAND IN A
CENTRAL
REPOSITORY
I HAVE TOO
MANY
STORAGE
AND SILOS
10 people
search for
me over 3
hours
Everyone can
find quick and
easy the right
photo
We save up to $
1,000,000 per
year on license
costs and
copyright costs
We spend
$ 5,100,000
annual to
produce and
reproduce
assets
IT saves 50%
on storage and
supporting
various formats.
We spend
290,000
hours to
reformat
photos and
graphics
Sharing assets
across
departments is
easy and saves
$ 500,000 on
courier costs
We spend
$ 1,700,000
annual to
reproduce
videos and
media
I have no
control over
my shared
media, we
can not say
where they
are
We spend $
1,000,000 on
violating
copyrights
Our delivery
is manual,
complex and
costly.
We manage our
external
partners with an
easy electronic
delivery and
controlled
access.
We manage over
10,000,000 digital
assets
We spend
over 63,000
hours per
year to
manage our
media
We still
outsource 50%
of our efforts to
manage digital
assets.
ROI in 18
months
Annual
savings of
$ 7,000,000
15#OTMediaManagementWORKSHOP
Local Implementation
Profile
• Operating over 12 countries
• Managing 120 brands
• 2 new projects per week
• 30 different business verticals
• Marketing department 8 organizations
• 68 media agencies across the globe
• 30 years of legacy
• 2000 CD’s
• 200 DVD’s
• 200 Video tapes
• 100,000 printed photos
• 30 external HD
• 10 different network shares
• $ 300,000 spend on Violating copyrights on photos annually
• $ 700,000 on reproducing Videos and graphics annually
Implementation
• Internal approval Workflow
• Controlled access
• Central Repository
• Backlog importing
• 3 Central Media Assets Controller
• Business owners Dictionary
• OT Internal portal with iPad support
• OT External portal for Agencies and Photographers
• OT Managed File Transfer for sharing
TOP 3 CHALLENGES
1. Searching
2. Reproduction / Copyright
3. Brand Management
16#OTMediaManagementWORKSHOP
Identify DAM ROI
Cost savings Increased revenue
Enhanced brand image
Increased customer loyalty
Time to market
Operational efficiency
Enforce image rights
Reduced time to find assets
Avoid re-creation of content
Mitigate litigation costs
Consistent channels
Better customer insight
92% of DAM
projects are
justified on cost
savings
++
++
++
+
+
++
17#OTMediaManagementWORKSHOP
Why DAM and not ECM or DMS
Unstructured but rich on
information which is machine and
human readable
Unstructured but only technical
information which is machine
readable, human can read (see) more
Documents Rich Media
A day in the life of a
Marketing Executive
Solution in Action
19#OTMediaManagementWORKSHOP
Independent review of DAM
“OpenText offers a flexible platform
with an impressive list of customer
references. Accordingly,
functionality is robust, with
strengths in metadata, taxonomy,
search, workflow, and
globalization"
Forrester Wave – Digital Asset Management
for Customer Experience Q4 2014
“Frost & Sullivan Lauds OpenText
for Consistently Staying Ahead of
the Product Development Curve in
the Enterprise Digital Media
Market”.
Frost & Sullivan 2013
20#OTMediaManagementWORKSHOP
Analyst report – Real Story Group Q3 2015
Customer satisfaction - product
21#OTMediaManagementWORKSHOP
Feature Overview
Plan
• Budget
• Task allocation
• Review and
approvals
• Calendar of
deliverables
• Dashboards
Collect
• Import
• Ingest
automation
• Bulk import
• Adobe creative
plugins
Manage
• Metadata
• Security
• Thesaurus
• Versioning
• Asset linking
• Automatic
indexing
Find
• Keyword
• Boolean
• Facets
• Multicriteria
• Saved search
• Sharing
Use
• Workflows
• Collaboration
• Annotation
• Enterprise
integration
• Reporting
Distribute
• Self service
portal
• Transcode
• MFT acceleration
• FTP
• Email
• Packaging
Process Management and Orchestration
7 Major trends
23#OTMediaManagementWORKSHOP
#1 Exponential production of Digital content
 More and more Digital content
being created every day
 Content items are becoming
bigger and bigger
 New formats are introduced
 The rise of Media content is
the #1 reason for Digital
content growth
24#OTMediaManagementWORKSHOP
#2 Videos, videos, more videos
 Videos are must-have for social ads
 Forget HD and 4K… 10K and 15K
are right around the corner
 Yet how will you:
 Preview videos?
 Work with videos?
 Share videos?
 Distribute videos?
25#OTMediaManagementWORKSHOP
#3 More channels to publish to, all must be in sync
 Content needs to be ready for any channel
 TV ads
 Social networks
 Tablets
 Mobile
 Kiosks
 ATM
 Fridges
 …
26#OTMediaManagementWORKSHOP
ADAPTIVE MEDIA
DELIVERY
Dynamic media delivery services and
integrated publishing of assets for adaptive
and responsive multi-channel experiences.
27#OTMediaManagementWORKSHOP
Adaptive Media Delivery
• Deliver responsive images via URLs to WCM internet,
intranet pages and communications
• Track delivery of assets
• Caching and Life Cycle support
28#OTMediaManagementWORKSHOP
#5 Personalization across channels
 User experience
 Localization
 Topographic
 Regional
 Language
29#OTMediaManagementWORKSHOP
#6 DAM becomes a marketing process
Plan
Budget
Assign tasks and responsibilities
List deliverables
Define timelines
Automation
30#OTMediaManagementWORKSHOP
#7 Analytics & big data
 Better understand how assets
are used
 Track effectiveness of channels
 Identify the most popular
assets
Embedded analytics to track all actions in Media
Management application and audit content creation, usage
and other metrics. Delivers a complete view of customers
and how they consume content for OTMM.
31#OTMediaManagementWORKSHOP#OTMediaManagementWORKSHOP
OpenText Analytics in Media
Management
• In the Asset Details view, the
“Analytics” tab will display usage for
that specific asset, Folders Using
Asset, Number of Downloads,
Number and Type of Access.
32#OTMediaManagementWORKSHOP#OTMediaManagementWORKSHOP
OpenText Analytics in Media
Management
• A new “Analytics” tab will show
system usage analytics such as Top
Search Keywords, Number of
Searches by Date, Top Downloaded
Assets.
In conclusion
And call to action
34#OTMediaManagementWORKSHOP
Why Skillz and OpenText
MANAGE USE
CREATE DELIVER
Digital InformationDigital Content
Digital Tools Digital Channels
-Collecting
-Tagging
-Edit
-Transcode
-Format
- Search / Find
- Edit
- Revision
- Index
- Tagging
- Secure
- …
- Website
- Apps
- Print
- Personalized
- Topographic
- Monetize
- proper size
- proper resolution
- archived
- mobile & smart devices
- …
35#OTMediaManagementWORKSHOP
Call to action - Assessment offer
 Only today from Skillz Middle East and OpenText
 Half-day on site visit
 Meet the users
 Creators
 Editors
 The internal client
 Type of assets / formats / delivery
 Deliver an assessment report
36#OTMediaManagementWORKSHOP#OTMediaManagementWORKSHOP
Thank You
Danke Merci
@MESkillz #OTMediaManagementWORKSHOP

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Media Management Workshop by OpenText and Skillz Middle East

  • 1. @MESkillz #OTMediaManagementWORKSHOP Dieter Hovorka CTO/ Skillz Middle East Jean- Baptiste Adet OpenText EMEA
  • 2. 2#OTMediaManagementWORKSHOP Agenda  Success stories – Learn from leading global brands  Project value - Identify the return on your investment  Refreshment break  A day in the life of a Marketing Executive – Demo  Major trends and future requirements  Lunch
  • 3. Success stories Learn from leading global brands
  • 4.
  • 5. 5#OTMediaManagementWORKSHOP Electronic Arts  Ensure user adoption across the company  Remove silos created by various departments  Keep track of the latest version  Publish to multiple channels  YouTube  Website  Origin (E-commerce)
  • 6. With over 70 million assets managed in the DAM today, Getty Images ingests over 20,000 photos daily. Good metadata and search become imperative to find the one in a million asset!
  • 7. 7#OTMediaManagementWORKSHOP Getty Images • gettyimages.com: • 174974 images and 5100 videos of Dubai • Help customers find the right asset amongst so many of them, using filters and suggestions • Manage copyrights • Purchase assets in a few clicks
  • 8. The world's largest cosmetics company, with brands such as Lancôme, Redken, Garnier, Maybelline needed a worldwide central repository for agencies and for commerce
  • 9. 9#OTMediaManagementWORKSHOP L’Oreal  More than 25 brands belong to the L’Oreal group  US brands : Redken, Kiehl’s, Maybellline  Asian brands : Shu uemura, Yue Sai  European brand : L’Oreal, Lancôme, Yves Saint Laurent, etc.  Distribution of brands may be global or restricted to a subset of regions  Key objectives  Brand Asset Management for localized campaigns  E-commerce and commerce through retailers
  • 10. An unmistakable brand… McDonald’s has chosen OpenText Media Management as its global brand repository, supporting over 100,000 users running from within the OpenText Cloud.
  • 11. 11#OTMediaManagementWORKSHOP Growing collection and distribution of assets Self Order Kiosks Games, augmented reality Company website Graphic buttons Mobile applications
  • 12. Project value Identify the return on your investment
  • 13. 14#OTMediaManagementWORKSHOP Benefits of Media Management I my DAM Where, where where ? It takes me 90 min to find the right Photo It takes me only 10 sec to find the right Photo or Video with the right content. I MANAGE MY BRAND IN A CENTRAL REPOSITORY I HAVE TOO MANY STORAGE AND SILOS 10 people search for me over 3 hours Everyone can find quick and easy the right photo We save up to $ 1,000,000 per year on license costs and copyright costs We spend $ 5,100,000 annual to produce and reproduce assets IT saves 50% on storage and supporting various formats. We spend 290,000 hours to reformat photos and graphics Sharing assets across departments is easy and saves $ 500,000 on courier costs We spend $ 1,700,000 annual to reproduce videos and media I have no control over my shared media, we can not say where they are We spend $ 1,000,000 on violating copyrights Our delivery is manual, complex and costly. We manage our external partners with an easy electronic delivery and controlled access. We manage over 10,000,000 digital assets We spend over 63,000 hours per year to manage our media We still outsource 50% of our efforts to manage digital assets. ROI in 18 months Annual savings of $ 7,000,000
  • 14. 15#OTMediaManagementWORKSHOP Local Implementation Profile • Operating over 12 countries • Managing 120 brands • 2 new projects per week • 30 different business verticals • Marketing department 8 organizations • 68 media agencies across the globe • 30 years of legacy • 2000 CD’s • 200 DVD’s • 200 Video tapes • 100,000 printed photos • 30 external HD • 10 different network shares • $ 300,000 spend on Violating copyrights on photos annually • $ 700,000 on reproducing Videos and graphics annually Implementation • Internal approval Workflow • Controlled access • Central Repository • Backlog importing • 3 Central Media Assets Controller • Business owners Dictionary • OT Internal portal with iPad support • OT External portal for Agencies and Photographers • OT Managed File Transfer for sharing TOP 3 CHALLENGES 1. Searching 2. Reproduction / Copyright 3. Brand Management
  • 15. 16#OTMediaManagementWORKSHOP Identify DAM ROI Cost savings Increased revenue Enhanced brand image Increased customer loyalty Time to market Operational efficiency Enforce image rights Reduced time to find assets Avoid re-creation of content Mitigate litigation costs Consistent channels Better customer insight 92% of DAM projects are justified on cost savings ++ ++ ++ + + ++
  • 16. 17#OTMediaManagementWORKSHOP Why DAM and not ECM or DMS Unstructured but rich on information which is machine and human readable Unstructured but only technical information which is machine readable, human can read (see) more Documents Rich Media
  • 17. A day in the life of a Marketing Executive Solution in Action
  • 18. 19#OTMediaManagementWORKSHOP Independent review of DAM “OpenText offers a flexible platform with an impressive list of customer references. Accordingly, functionality is robust, with strengths in metadata, taxonomy, search, workflow, and globalization" Forrester Wave – Digital Asset Management for Customer Experience Q4 2014 “Frost & Sullivan Lauds OpenText for Consistently Staying Ahead of the Product Development Curve in the Enterprise Digital Media Market”. Frost & Sullivan 2013
  • 19. 20#OTMediaManagementWORKSHOP Analyst report – Real Story Group Q3 2015 Customer satisfaction - product
  • 20. 21#OTMediaManagementWORKSHOP Feature Overview Plan • Budget • Task allocation • Review and approvals • Calendar of deliverables • Dashboards Collect • Import • Ingest automation • Bulk import • Adobe creative plugins Manage • Metadata • Security • Thesaurus • Versioning • Asset linking • Automatic indexing Find • Keyword • Boolean • Facets • Multicriteria • Saved search • Sharing Use • Workflows • Collaboration • Annotation • Enterprise integration • Reporting Distribute • Self service portal • Transcode • MFT acceleration • FTP • Email • Packaging Process Management and Orchestration
  • 22. 23#OTMediaManagementWORKSHOP #1 Exponential production of Digital content  More and more Digital content being created every day  Content items are becoming bigger and bigger  New formats are introduced  The rise of Media content is the #1 reason for Digital content growth
  • 23. 24#OTMediaManagementWORKSHOP #2 Videos, videos, more videos  Videos are must-have for social ads  Forget HD and 4K… 10K and 15K are right around the corner  Yet how will you:  Preview videos?  Work with videos?  Share videos?  Distribute videos?
  • 24. 25#OTMediaManagementWORKSHOP #3 More channels to publish to, all must be in sync  Content needs to be ready for any channel  TV ads  Social networks  Tablets  Mobile  Kiosks  ATM  Fridges  …
  • 25. 26#OTMediaManagementWORKSHOP ADAPTIVE MEDIA DELIVERY Dynamic media delivery services and integrated publishing of assets for adaptive and responsive multi-channel experiences.
  • 26. 27#OTMediaManagementWORKSHOP Adaptive Media Delivery • Deliver responsive images via URLs to WCM internet, intranet pages and communications • Track delivery of assets • Caching and Life Cycle support
  • 27. 28#OTMediaManagementWORKSHOP #5 Personalization across channels  User experience  Localization  Topographic  Regional  Language
  • 28. 29#OTMediaManagementWORKSHOP #6 DAM becomes a marketing process Plan Budget Assign tasks and responsibilities List deliverables Define timelines Automation
  • 29. 30#OTMediaManagementWORKSHOP #7 Analytics & big data  Better understand how assets are used  Track effectiveness of channels  Identify the most popular assets Embedded analytics to track all actions in Media Management application and audit content creation, usage and other metrics. Delivers a complete view of customers and how they consume content for OTMM.
  • 30. 31#OTMediaManagementWORKSHOP#OTMediaManagementWORKSHOP OpenText Analytics in Media Management • In the Asset Details view, the “Analytics” tab will display usage for that specific asset, Folders Using Asset, Number of Downloads, Number and Type of Access.
  • 31. 32#OTMediaManagementWORKSHOP#OTMediaManagementWORKSHOP OpenText Analytics in Media Management • A new “Analytics” tab will show system usage analytics such as Top Search Keywords, Number of Searches by Date, Top Downloaded Assets.
  • 33. 34#OTMediaManagementWORKSHOP Why Skillz and OpenText MANAGE USE CREATE DELIVER Digital InformationDigital Content Digital Tools Digital Channels -Collecting -Tagging -Edit -Transcode -Format - Search / Find - Edit - Revision - Index - Tagging - Secure - … - Website - Apps - Print - Personalized - Topographic - Monetize - proper size - proper resolution - archived - mobile & smart devices - …
  • 34. 35#OTMediaManagementWORKSHOP Call to action - Assessment offer  Only today from Skillz Middle East and OpenText  Half-day on site visit  Meet the users  Creators  Editors  The internal client  Type of assets / formats / delivery  Deliver an assessment report