Capabilities and Credentials




                                Marketing expertise
                                  for innovative and
                           transformative strategies
Firm Profile


•   Services firm that drives innovative solutions to the challenges of product
    and marketing organizations

•   Extensive experience serving World Class companies

•   Deep marketing expertise with strategy and business results orientation

•   Offices
     –   Serving the U.S.  San Mateo and Palo Alto, CA (2005)
     –   Serving Europe  Geneva, Switzerland (2008)
     –   Serving APAC  Hong Kong, China (Coming 2009)




                                                                                  2
Medallurgy Engagement Model

Medallurgy brings together teams of experts and experienced professionals to collaborate
and address client business issues




                                                                                           3
Who We Are As a Company
Collaborate with marketing teams to develop strategic solutions to business problems and
drive programs to achieve markedly superior results




        Fortune 500 Companies                          Top Tier Agencies




                                                                                           4
Core Competencies




   Answers ‘What                  Answers ‘What            Answer ‘How do              Answer ‘How do
   should we do?’                should we know?’             we do it?’               we manage it?’


Analyze market dynamics         Quantitative & qualitative Develop solutions and      Define & implement
& develop actionable            market data collection     programs that drive        organization & process
strategies                      and analysis               measurable results         changes

• Marketing solution            • Usability testing        • Go-to-market pilot       • Marketing governance
  roadmaps                                                   marketing programs
                                • Customer segmentation                               • Organization planning
• Product differentiation and     and profile definition   • Integrated marketing       and definition
  launch plans                                               programs
                                • Market receptivity and                              • Process development &
• Integrated marketing and        price sensitivity        • Web and user interface     documentation
  customer acquisition                                       design
  strategies                    • Competitive market
                                  intelligence             • Customer acquisition
                                                             and CRM
                                                                                                                5
Illustrative Client Engagements




• Digital strategy for Stryker,   • Customer receptivity        • Stryker.com redesign,       • Internet marketing
  Intel, and Safeway                study for Stryker             development, and              governance for Safeway
                                                                  launch
• Product feature                 • International price                                       • Integrated marketing
  development and re-launch         sensitivity study for Sun   • Web presence analysis         process definition for Intel
  strategy for Stryker                                            and program plan for
                                  • International market          Intel & J&J                 • Web governance plan for
• eCommerce business
                                    positioning study for                                       Stryker
  planning for Safeway and                                      • CRM pilot for J&J
                                    Intel
  Seagate                                                                                     • Org development and role
                                                                • Intel event marketing
• Integrated event marketing      • User needs analysis for                                     definition for Intel
                                                                  enhancement programs
  strategy for Intel                J&J
                                                                • Relationship marketing
• Feature prioritization and      • Usability testing for
                                                                  plan for Intel Leadership
  planning for Safeway              Stryker
                                                                  Programs
• Marketing prioritization
  framework for Seagate

                                                                                                                               6
Select Case Studies



•   Kohler Efficient and Scalable Global Web Ecosystem

•   Seagate / Maxtor Marketing Framework

•   Intel Integrated Marketing Strategy

•   Stryker Product Launch

•   Safeway Organization Planning and Governance




                                                         7
Efficient and Scalable Global Web Ecosystem

                                              Objective
                                              Develop a plan of action for an
                                              efficient, scalable global web eco-
                                              system, delivering local sites that
                                              drive revenue at reduced costs

                                              Approach
                                              Led high impact engagement to
                                              define “as-is state” of global
                                              content management process,
                                              technology, governance and
                                              finance model. Created business
                                              case, project roadmap, and change
                                              management plan for global
                                              initiative

                                              Results
                                              Built consensus with Kohler
                                              Executive Team for new global
                                              initiatives resulting in 45%
                                              savings to web operations, while
                                              improving ROI and ensuring
                                              coherent branding and user
                                              experience across all Kohler sites




                                                                                    8
Marketing Framework – Integrated Media, Creative, and Web Strategy

                                                      Objective
                                                      Develop a market data informed
                                                      framework from which marketing
                                                      planning can be developed that
                                                      answers who to message, what to
                                                      communicate, when to engage, and
                                                      through which touch points.

                                                      Approach
                                                      Analyzed multi-brand and
                                                      ingredient-brand strategies,
                                                      developed differentiating brand
                                                      migration approach, and analyzed
                                                      micro-business segment to identify
                                                      key marketing drivers

                                                      Results
                                                      Research, analysis, and marketing
                                                      framework defined messaging
                                                      plans and short and long term
                                                      marketing roadmaps by
                                                      establishing the ‘compass heading’
                                                      for marketing initiatives.




                                                                                           9
Integrated Marketing Strategy – Global Approach

                                                  Objective
                                                  Identify root cause of market
                                                  slippage at retail in key non-US
                                                  markets and develop marketing
                                                  strategy to strengthen position.

                                                  Approach
                                                  Developed BKM’s for integrated
                                                  marketing, conducted guerilla
                                                  research to identify potential
                                                  reasons behind market slippage,
                                                  and defined marketing plan and
                                                  innovations to leverage at retail in
                                                  key global markets

                                                  Results
                                                  Business case justified marketing
                                                  budget increase for focused and
                                                  aggressive marketing and
                                                  promotions programs that more
                                                  specifically appeal to unique
                                                  market requirements. Initial data
                                                  indicates strengthened
                                                  ‘preference’ metrics




                                                                                         10
Market Readiness and Product Re-Launch Strategy

                                                  Objective
                                                  Assess receptivity for Remote
                                                  Device Management (RDM)
                                                  solutions across Stryker
                                                  Endoscopy markets and develop
                                                  product and go-to-market re-
                                                  launch strategy

                                                  Approach
                                                  Conduct comprehensive
                                                  assessment within Stryker
                                                  Endoscopy leadership and
                                                  contrast with market data through
                                                  primary research with Sales Reps,
                                                  Surgeons, and Biomeds. Develop
                                                  re-launch plan based on market
                                                  conditions

                                                  Results
                                                  Identified internal barriers and
                                                  misconceptions that impeded
                                                  development and broad
                                                  acceptance of RDM solutions.
                                                  Developed RDM ‘productization’
                                                  recommendations and go-to-
                                                  market plan.



                                                                                      11
Organization Planning and Governance

                                       Objective
                                       Develop value-add Interactive
                                       Marketing Organization to
                                       integrate with overall marketing at
                                       Safeway and drive incremental
                                       sales

                                       Approach
                                       Assessed marketing structure,
                                       programs, and processes.
                                       Identified BKM’s from
                                       benchmark targets. Developed
                                       Interactive Marketing
                                       Organization pillars including
                                       Structure, Key Roles, Processes,
                                       and Governance Requirements

                                       Results
                                       Transition plan and organization
                                       requirements drove the
                                       fundamental restructuring of
                                       Interactive Marketing at Safeway
                                       with emphasis on creating a more
                                       results driven and accountable
                                       team.




                                                                             12
Key Take-Away



Key Take Away
• Medallurgy is uniquely capable to focus highly qualified teams to drive value-add
   solutions
    –   Strategic marketing programs
    –   Market research
    –   Marketing programs
    –   Governance




                                                                                      13
Medallurgy Capabilities

Medallurgy Capabilities

  • 1.
    Capabilities and Credentials Marketing expertise for innovative and transformative strategies
  • 2.
    Firm Profile • Services firm that drives innovative solutions to the challenges of product and marketing organizations • Extensive experience serving World Class companies • Deep marketing expertise with strategy and business results orientation • Offices – Serving the U.S.  San Mateo and Palo Alto, CA (2005) – Serving Europe  Geneva, Switzerland (2008) – Serving APAC  Hong Kong, China (Coming 2009) 2
  • 3.
    Medallurgy Engagement Model Medallurgybrings together teams of experts and experienced professionals to collaborate and address client business issues 3
  • 4.
    Who We AreAs a Company Collaborate with marketing teams to develop strategic solutions to business problems and drive programs to achieve markedly superior results Fortune 500 Companies Top Tier Agencies 4
  • 5.
    Core Competencies Answers ‘What Answers ‘What Answer ‘How do Answer ‘How do should we do?’ should we know?’ we do it?’ we manage it?’ Analyze market dynamics Quantitative & qualitative Develop solutions and Define & implement & develop actionable market data collection programs that drive organization & process strategies and analysis measurable results changes • Marketing solution • Usability testing • Go-to-market pilot • Marketing governance roadmaps marketing programs • Customer segmentation • Organization planning • Product differentiation and and profile definition • Integrated marketing and definition launch plans programs • Market receptivity and • Process development & • Integrated marketing and price sensitivity • Web and user interface documentation customer acquisition design strategies • Competitive market intelligence • Customer acquisition and CRM 5
  • 6.
    Illustrative Client Engagements •Digital strategy for Stryker, • Customer receptivity • Stryker.com redesign, • Internet marketing Intel, and Safeway study for Stryker development, and governance for Safeway launch • Product feature • International price • Integrated marketing development and re-launch sensitivity study for Sun • Web presence analysis process definition for Intel strategy for Stryker and program plan for • International market Intel & J&J • Web governance plan for • eCommerce business positioning study for Stryker planning for Safeway and • CRM pilot for J&J Intel Seagate • Org development and role • Intel event marketing • Integrated event marketing • User needs analysis for definition for Intel enhancement programs strategy for Intel J&J • Relationship marketing • Feature prioritization and • Usability testing for plan for Intel Leadership planning for Safeway Stryker Programs • Marketing prioritization framework for Seagate 6
  • 7.
    Select Case Studies • Kohler Efficient and Scalable Global Web Ecosystem • Seagate / Maxtor Marketing Framework • Intel Integrated Marketing Strategy • Stryker Product Launch • Safeway Organization Planning and Governance 7
  • 8.
    Efficient and ScalableGlobal Web Ecosystem Objective Develop a plan of action for an efficient, scalable global web eco- system, delivering local sites that drive revenue at reduced costs Approach Led high impact engagement to define “as-is state” of global content management process, technology, governance and finance model. Created business case, project roadmap, and change management plan for global initiative Results Built consensus with Kohler Executive Team for new global initiatives resulting in 45% savings to web operations, while improving ROI and ensuring coherent branding and user experience across all Kohler sites 8
  • 9.
    Marketing Framework –Integrated Media, Creative, and Web Strategy Objective Develop a market data informed framework from which marketing planning can be developed that answers who to message, what to communicate, when to engage, and through which touch points. Approach Analyzed multi-brand and ingredient-brand strategies, developed differentiating brand migration approach, and analyzed micro-business segment to identify key marketing drivers Results Research, analysis, and marketing framework defined messaging plans and short and long term marketing roadmaps by establishing the ‘compass heading’ for marketing initiatives. 9
  • 10.
    Integrated Marketing Strategy– Global Approach Objective Identify root cause of market slippage at retail in key non-US markets and develop marketing strategy to strengthen position. Approach Developed BKM’s for integrated marketing, conducted guerilla research to identify potential reasons behind market slippage, and defined marketing plan and innovations to leverage at retail in key global markets Results Business case justified marketing budget increase for focused and aggressive marketing and promotions programs that more specifically appeal to unique market requirements. Initial data indicates strengthened ‘preference’ metrics 10
  • 11.
    Market Readiness andProduct Re-Launch Strategy Objective Assess receptivity for Remote Device Management (RDM) solutions across Stryker Endoscopy markets and develop product and go-to-market re- launch strategy Approach Conduct comprehensive assessment within Stryker Endoscopy leadership and contrast with market data through primary research with Sales Reps, Surgeons, and Biomeds. Develop re-launch plan based on market conditions Results Identified internal barriers and misconceptions that impeded development and broad acceptance of RDM solutions. Developed RDM ‘productization’ recommendations and go-to- market plan. 11
  • 12.
    Organization Planning andGovernance Objective Develop value-add Interactive Marketing Organization to integrate with overall marketing at Safeway and drive incremental sales Approach Assessed marketing structure, programs, and processes. Identified BKM’s from benchmark targets. Developed Interactive Marketing Organization pillars including Structure, Key Roles, Processes, and Governance Requirements Results Transition plan and organization requirements drove the fundamental restructuring of Interactive Marketing at Safeway with emphasis on creating a more results driven and accountable team. 12
  • 13.
    Key Take-Away Key TakeAway • Medallurgy is uniquely capable to focus highly qualified teams to drive value-add solutions – Strategic marketing programs – Market research – Marketing programs – Governance 13