Artromick Mcw Manual for Hospital Computing Solutions

Initi Compact Mobile Computing Workstation
™

Product Manual

Artromick International, Inc., 4800 Hilton Corporate Drive, Columbus, OH 43232

Initi™ Compact Mobile Computing Workstation by Artromick iii

Copyright and Distribution Notice

June 2006©
Copyright 2006
ARTROMICK International, Inc.
ALL RIGHTS RESERVED. Published 2006.
Printed in the United States of America
WARNING: ANY UNAUTHORIZED DUPLICATION OF THIS
DOCUMENTATION SHALL BE AN INFRINGEMENT OF COPYRIGHT.
Trade Secret Notice
This documentation, the software it describes, and the information and know-how
they contain constitute the proprietary, confidential and valuable trade secret
information of Artromick International, Inc., its affiliated companies or its or their
licensors, and may not be used for any unauthorized purpose, or disclosed to
others without the prior written permission of the applicable Artromick
International entity.
This documentation and the software which it describes are licensed either “AS
IS” or with a limited warranty, as set forth in the applicable license agreement.
Other than any limited warranties provided, NO OTHER WARRANTY IS
EXPRESSED AND NONE SHALL BE IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE OR FOR A
PARTICULAR PURPOSE. The applicable Artromick International entity reserves
the right to revise this publication from time to time and to make changes in the
content hereof without the obligation to notify any person or entity of such
revisions or changes.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies. Artromick and Initi are registered
trademarks of Artromick International, Inc.

Artromick International
4800 Hilton Corporate Drive
Columbus, Ohio 43232
Phone: (614) 864-9966

June 2006 www.artromick.com

Initi™ Compact Mobile Computing Workstation by Artromick v

Contents
1 Overview .................................................................................................................... 1
About the Initi Compact Mobile Computing Workstation ............................................ 1
Cart Features and Specifications ............................................................................... 2
Warnings and Cautions .............................................................................................. 4
Customer and Technical Support ............................................................................... 5
About This Manual...................................................................................................... 5
2 Setting Up the Cart.................................................................................................... 7
Overview..................................................................................................................... 7
Removing Your Cart From the Shipping Materials..................................................... 7
Transport and Storage................................................................................................ 8
Setting Up Your Cart................................................................................................... 8
3 Using the Cart............................................................................................................ 9
Overview..................................................................................................................... 9
Outside of Cart............................................................................................................ 9
Powering Up the Cart ............................................................................................... 11
Cart Startup Display.................................................................................................. 11
Battery Display.......................................................................................................... 11
Setting the Alarm Beeper Volume ............................................................................ 13
Maintenance ............................................................................................................. 13
4 Troubleshooting ...................................................................................................... 15
Overview................................................................................................................... 15
General Tips ............................................................................................................. 15
Troubleshooting Guide ............................................................................................. 16
5 Repair ....................................................................................................................... 19
Overview................................................................................................................... 19
Parts Lists ................................................................................................................. 21
Replace 12 V Battery................................................................................................ 23
Replace Casters ....................................................................................................... 25
Replace the Keyboard Palm Reset .......................................................................... 26
Replace the Mouse or Keyboard .............................................................................. 26
Replace the Keyboard Pivots ................................................................................... 27
Replace the Mouse Tray........................................................................................... 28
Replace the Keypad Assembly With Substrate........................................................ 29
Replace the Computer.............................................................................................. 30
Replace the Standard Pivot Mounts ......................................................................... 31
Replace the Swivel Pivot Mounts ............................................................................. 32
Replace the Power Cord Hanger.............................................................................. 34


Initi™ Compact Mobile Computing Workstation by Artromick vi

Remove the Back of the Cart ................................................................................... 35
Remove the Right or Left Panel of the Cart.............................................................. 36
Remove the Front Panel of the Cart......................................................................... 37
Remove the Work Surface of the Cart...................................................................... 38
Replace the Compact PCB....................................................................................... 39
Replace the USB Hub............................................................................................... 40
Replace the Charger................................................................................................. 41
Replace the Power Cord........................................................................................... 42
Replace the Keypad Extension Wiring Harness....................................................... 43
A Warranty................................................................................................................... 45
Warranty Statement.................................................................................................. 45
Index 47


1
Overview
About the Initi Compact Mobile Computing Workstation
Introduction
The Initi Compact Mobile Computing Workstation by Artromick offers highly-advanced
computing technology in a maneuverable and trim-line workstation. The small but stable
footprint permits simple navigation to the point-of-care for bedside patient monitoring and
documentation and enables more efficient nursing workflows.
The motorized height adjustment of the cart positions the monitor and keyboard at the
perfect height for comfortable use. So, whether standing at the bedside or recording data
while seated, the cart is positioned to your preference. Best of all, configurable computing
performance works in concert with the innovative power conditioning system to provide
reliable data management and extended battery run times.
This chapter contains the following topics:
• Initi Benefits
• Cart Features
• Warnings and Cautions
• Technical Support
• About This Manual

Initi Benefits
The Initi Compact Mobile Computing Workstation by Artromick offers the following
benefits:
• Many hours of cord-free mobile computing
• Powerful battery and conditioning system
• Improved workflow and accuracy
• Safe and ergonomic design
• Advanced computing performance
• Small footprint for easy maneuverability
• Customized configuration


Initi™-Overview 2

Cart Features and Specifications
The Initi Compact Mobile Computing Workstation combines the latest cart design with
proven mobile computing and point-of-care technology solutions. This section describes
the features and specifications of the cart.

Cart Features/Components
• Rechargeable Battery: The rechargeable, sealed lead acid battery provides the
extended run time required in demanding work environments. The battery works
with an intelligent charging system for maximum battery life.
• Power Lift: The electronic power lift accommodates standing and sitting
positions, by simply pressing the up or down key.
• Workspace: The organized workspace enhances workflow and efficiency.
• Reset Button: The Reset button enables you to restart the cart electronics in the
event that the cart is not functioning properly.
Optional Features:
Optional features available include
• Choice of Computer Platforms: Different computer platforms are available
including an All-in-One (AIO) computer, AIO-style Thin Client, or a Thin Client
with separate LCD display. The system can also accommodate a variety of
laptop solutions.
• Storage Drawer: Locking storage drawer provides secure storage of
medications and supplies.
• Chart Holder: Basket can be mounted on one or both sides to provide
convenient storage space.
• Scanner Holder: Convenient holder for barcode scanner to enhance workflow.
• Column Mounted Basket: Basket can be mounted on the column behind the
computer to provide convenient storage space.


Initi™-Overview 3

Configuration
The following graphic and list show the features in an All-in-One configuration:

Initi Compact Mobile Computing Workstation

Power Conditioning System
• Input Voltage: Factory configurable for 115 VAC (range 90–130 VAC) or 230
VAC (range 180–260 VAC)
• Charger: 9.2 amp Medical Grade Charger or 5 amp Constant Current Charger
• Battery Type: 44 amp-hour sealed lead acid for extended run times
• Short-Circuit 15 amp DC breaker
• Status Indicator: Battery status LED display
• Approvals: FCC Class A, Part 15 Approval
• DC Outputs: Two programmable outputs (12-24 VDC) for computing platforms
and one 5 VDC auxiliary output.

Base Cart
• Base Dimensions: 16.1" x 16.3"
• Work Surface Area: 14.6" x 17.5" with integrated forward-facing handles
• Work Surface Height: 31"–42" (standard casters)
• Workstation Height (including Monitor): 53"–64" (standard casters)
• Weight: <140 lb
• Construction: Formed steel, aluminum, high-density polymer work surface
• Finish: Powder coat


Initi™-Overview 4

• Wheels: 2 swivel (standard) and 2 locking

Environmental Conditions
• Operating Temperature: 15–35°C (60–95°F)
• Operating Humidity: 30–80% non-condensing
• Shipping and Storage Temperature: -29–60°C (-20–140°F)
• Shipping and Storage Humidity: 10-95% non-condensing

Computer and Display Support
• Mounting: The cart is factory-equipped for mounting the selected computing
technology solution.
• Power: The cart is factory-equipped with the appropriate voltage and DC power
cable to operate the selected computing technology solution.
Warning: Do not attempt to substitute a different computer, since power requirements
vary. Substituting a different computer can cause damage to the computer and
the cart. Please consult Artromick Technical Support when replacing the
computer with a different model.
• Computing Specifications: For specifications, refer to the computer
manufacturer’s manual.

Warnings and Cautions
Read and follow these warnings and cautions when using or maintaining your cart to
reduce risk of damage or injury.
Note: Only trained and authorized personnel should service the cart. If your cart is not
working properly, contact Artromick International, Inc. for assistance.
• Only trained and authorized personnel who are aware of the risks of servicing
electrical equipment should open the battery power system or the computer.
Others risk injury or death.
• Do not use your cart near water. If your cart becomes wet, unplug it immediately,
wipe off any excess liquid, and allow it to dry before using again.
• Do not immerse your cart in water. This is an electrical hazard and can cause
damage to your cart, as well as cause injury to you.
• Keep the cart in a well-ventilated area.
• Avoid using an electrical extension cord with your cart. If you must use an
extension cord, make sure that it is rated for your cart power capacity.
• Do not use a flammable cleaner when cleaning your cart. Using a flammable
cleaner can result in fire or explosion.
• Do not leave children unattended around the cart to prevent injury or death.
• Do not lean on the keyboard tray or use it as a support. Applying excessive
weight to the tray could result in damage to the cart or personal injury.


Initi™-Overview 5

Customer and Technical Support
Artromick Customer and Technical Support is available 24 hours a day, seven days a
week at

800-848-6462
When you call for technical support, please have the following information available:
• Model—Initi Compact Mobile Computing Workstation
• Serial Number (found on the rear panel)
• Computer Type
• Computer Serial Number
• Software Version

About This Manual
Introduction
This manual is divided into the following chapters/appendix:
• Overview: This chapter applies to all users. It contains overview information
about the cart, its features, warnings, cautions, and technical support. It also
describes type conventions used throughout the document and terms you must
understand to interact with the cart.
• Setting Up the Cart: This chapter applies to installers. It describes removing
your cart from the shipping materials, transport and storage, and setting up your
cart.
• Using the Cart: This chapter applies to all users. It describes the different parts
of the cart and the tasks associated with your everyday use of the cart.
• Troubleshooting: This chapter applies to users who perform troubleshooting
and maintenance functions.
• Repair: This chapter applies to users who perform troubleshooting and
maintenance functions. It describes how to replace parts that are field
replaceable.
• Appendix A: Warranty: This appendix applies to users who handle warranty
issues.

Documentation Conventions
The different type styles used in this document to indicate elements of the cart are
described below.
• Bold Type—Indicates a selection that you are instructed to make or clear by
pressing the appropriate button on the cart’s keypad
• Italics—Used for emphasis or to cross reference topics that contain additional
information.


2
Setting Up the Cart
Overview
Introduction
The procedures in this chapter explain the tasks associated with unpacking and setting
up your cart:
• Removing Your Cart From the Shipping Materials
• Transporting and Storage
• Setting Up Your Cart

Removing Your Cart From the Shipping Materials
Procedure
When your cart arrives, complete the following procedure to inspect the cart and remove
the cart from the packaging.
1. Read this chapter before unpacking the cart.
2. Check the shipping container for any damage (holes or crushed top).
3. Remove the straps from around the container.
4. Open the top of the container to inspect the product.
5. Lift the container from the shipping pallet and over the product.
6. Remove the plastic protective cover from the product.
7. With assistance, lift the cart from the packaging riser. Hold the cart by the base and
support the sides as you lift it.
Warning: The product is heavy. Do not lift the product from the packaging riser without
assistance. Use proper lifting techniques when lifting heavy objects.
8. Inspect the cart again for shipping damage.
Note: Some models may be shipped in more than one container. If so, follow the
applicable steps for each container.
Contact Artromick Customer Support if you identify any damage.


Initi™-Setting Up the Cart 8

Transport and Storage
General
The following list of general information must be followed to ensure proper operation of
your cart:
• You must charge the batteries within 30 days of the shipping date.
• Do not expose the cart to liquid or temperatures outside of -29–60°C (-20–140°F)
or humidity outside of 10–95% RH non-condensing.
• Do not transport, set, or store the cart outdoors where it can be exposed to
weather.

Long-Term Unit Storage
You must charge the batteries at least once every 30 days or as needed. Improper care
may cause damage to the power system.
For more information, contact Artromick Technical Support.

Setting Up Your Cart
Initial Setup Procedure
To set up your cart, complete the following procedure:
1. Install the computer on the cart using the instruction sheet shipped with the cart.
2. Plug the AC cord into a wall outlet to charge the battery properly before deploying the
cart to the facility floor.


3
Using the Cart
Overview
Introduction
The procedures in this chapter explain different parts of the cart and the tasks associated
with your everyday use of the cart. This chapter contains the following topics:
• Outside of Cart
• Powering Up the Cart
• Cart Startup Display
• Battery Display
• Setting the Alarm Beeper Volume
• Maintenance

Outside of Cart
Power Cord
This cart is supplied with a hospital-grade power cord and is to be plugged into a
hospital-grade receptacle. Grounding reliability can only be achieved when the equipment
is plugged into such a receptacle. To remove AC power from this unit, unplug the cart
from the outlet.
Warning: If the grounding of the AC receptacle is compromised, do not insert the AC
plug into the receptacle.
If the hospital-grade cord is damaged, do not use the cord. Call Artromick Customer Support to order a
replacement cord.


Initi™-Using the Cart 10

Keypad Buttons and Functions
This section describes the parts and functions of the cart keypad. The following diagram
illustrates the keypad.

Battery Alarm Silence
Up and Battery Status
Down Keys

Cart Keypad
• Cart Up and Down Keys ( )—Use these keys to move the cart up and down
to a convenient height for you to use. Press and hold the desired key until the
cart is at the desired height. Release the key to stop the cart motion.
• Battery Display—This display enables you to view the charging status of the
battery.
• Battery Alarm Silence Key: Use this key to silence the low battery alarm.

Back of the Cart
This section describes the interface panel located at the back of the cart.
Serial #—The cart’s serial number is located above the interface panel.
Power Switch—This on/off switch enables you to turn the power on and off.
Note: You can recharge the battery with the power switch in either the on or off position.

Serial #

Power Switch

5V Auxiliary Power

Communication Port

Reset Button

Interface Panel



+5 VDC—Provides auxiliary power for accessories. A maximum of 5 VDC at 3 amps is
available via a 5.5 x 2.5 mm DC jack.
Communication Port—Enables you to use a null modem cable to connect to the cart.
Cart Reset Button—Enables you to restart the cart by resetting it, in the event that the
cart is not functioning properly. Use a small tool (or straightened paper clip) to press the
button.

Powering Up the Cart
When you wish to use the cart, turn on the power switch located at the upper left of the
back of the cart. The cart’s LEDs will blink on and off three times.
To turn on the computer or make adjustments to the display, refer to the manufacturer’s
manual.
Note: Select computer solutions provide the ability to blank the screen for privacy. Refer
to the manufacturer’s manual.

Cart Startup Display
Upon powering up or resetting the cart, the cart will flash all of the LEDs three times for
verification that they are all working properly. The LED display will then provide the status
of the battery.

Battery Display
The cart’s battery display enables you to determine whether or not the cart is charging
and how much charge the battery has.
Note: If the battery is at 0%, the computer power and peripheral power supplies will be
off. You cannot move the cart up or down until the power cord is plugged in. The
battery alarm silence key will still work.

Battery Charging
When the cart is plugged into an AC outlet and is charging, the three middle LEDs will
flash on and off in sequence. This cycle repeats until the cart is unplugged.

Full Low Full Low Full Low

Charging Battery
The Full LED will light when the battery is fully charged.
100%

Full Low

Fully Charged Battery



Battery Discharging
The following represents how the LED indicators illuminate as the battery discharges.
The percentage of battery charge remaining is noted at the left.
50% to 100-%

Full Low

25% to 50-%

Full Low

10% to 25-%

Full Low

0% to 10-%

Full Low

Discharging Battery

At 10%, the battery alarm will begin beeping. The beeping will continue for five minutes or
until the battery alarm silence key is pressed or the cart is plugged in. If the cart is not
plugged in, after five minutes the cart will begin the beeping cycle again.
Note: Should you need to override this feature, press and hold the battery alarm silence
key until the cart issues a quick double beep to indicate that the alarm is turned off.
The beeper will stay off until the cart is plugged in.

0% Flashing

Full Low

Discharged Battery

At 0%, the Low LED will start flashing and the power to the computer and the peripheral
power supplies will all be turned off. The up and down keys will not work, but the battery
alarm silence key will still work. The battery alarm will continue its beeping cycle until the
battery alarm silence key is pressed and held down or the cart is plugged in.



Setting the Alarm Beeper Volume
Introduction
When the cart is not in an alarm mode, the beeper volume may be adjusted by selecting
from the three available settings: Low, Mid, and High. Mid is the default.
Complete the following procedure to change the beeper volume
1. Press and hold the alarm silence key.
2. Press the up arrow key to increase the volume a level or the down arrow key to
decrease the volume a level.
3. The new level will beep when the key is pressed and remain at that level until
changed as described above.

Maintenance
Cleaning Guidelines
Follow these guidelines when cleaning your cart:
• Verify that your cart is unplugged from the wall outlet before cleaning.
• Use a soft, clean cloth to clean the cart.
• Use a cleaner of 80% denatured alcohol and 20% water.
Caution: Do not use the following chemicals to clean your cart: Acetone, Mineral Spirits,
Abrasive Cleansers, Paint Thinner or any other harsh or toxic chemicals.
• Allow your cart to dry completely before plugging the power cord into a wall
outlet.
Maintain your cart routinely to ensure proper function and performance.


4
Troubleshooting
Overview
This section provides
• General Tips
• Troubleshooting Guide
The next chapter describes the replacement procedures that may be mentioned in the
Troubleshooting Guide.
If none of these tips remedies the problem, please contact your supervisor or Artromick
Technical Support 24/7 at

800-848-6462

General Tips
If the cart does not function properly, try the following:
• Make sure the power switch is in the ON position.
• Use the Reset button on the back of the cart by poking a small tool (or
straightened paper clip) into the hole to restart the cart. Restarting your cart is
similar to restarting your PC.
• Make sure the charger is connected at the cart and at the wall. A completely
discharged battery may require a few minutes to recharge enough to operate the
cart.


Initi™-Troubleshooting 16

Troubleshooting Guide
This guide provides some basic troubleshooting steps to address problems that you may
encounter over the lifetime of the cart. See the next chapter for how to replace damaged
or inoperable parts that can be replaced in the field.
Should you have any problems not covered or have questions on achieving the solution
indicated, please call Artromick Technical Support.
Note: The first step in most troubleshooting is to ensure that you can get a response from
the cart and the battery is sufficiently charged.

Symptom Solution
• Check that the cart power switch is in “On” position
• Check the 15 amp breaker
• Check the battery connections in base
No display on cart LED
• Verify that the battery voltage is greater than 10.5 volts
• Check the battery connection to the Compact PCB
• Check the 15 amp fuse on the Compact PCB
Cart does not move up • Verify that the battery charge is greater than 0% (Red
or down LED not blinking). Plug in the charger if needed
• Plug the power cord into a known good AC outlet
• Turn on the cart power switch
• Check to see if cart keypad indicates the cart is charging
when plugged in. If not, remove the left panel of the cart
and check the LED on the charger
o If the LED is off, the charger internal fuse may have
Battery does not charge been blown and the charger may need replaced
or hold charge
o If the LED is on, check connections to the Compact
PCB and battery
• If all connections are good and the cart indicates it is
charging, allow the cart to charge for 8 hours
• If after 8 hours, the battery still seems to discharge too
fast, the battery may need replaced

Cart works when • Check the 15 amp breaker
plugged in but not when • Check the battery connections
unplugged • Verify that the battery voltage is greater than 10.5 V
• Check for cable obstructions
Keyboard tray will not
• Adjust the tension on the keyboard pivots
adjust properly
• The keyboard pivots may need to be replaced
• Check for obstructions
Cart hard to push or
• Unlock the locking casters
swivel
• Casters may need to be replaced


Initi™-Troubleshooting 17

Symptom Solution
• Check that the mouse is plugged into the USB hub
• Try plugging the mouse into another USB port
• Check that the computer is using the correct mouse driver
• Check that the USB extension cable is plugged into the
Mouse does not work computer properly
properly • Check that the USB hub is plugged into the USB
extension cable
• Try plugging the USB hub into another USB port on the
computer
• The mouse may need to be replaced
• Check that the keyboard is plugged into the USB hub
• Try plugging the keyboard into another USB port
• Check that the computer is using the correct keyboard
driver
• Check that the USB extension cable is plugged into the
Keyboard does not
computer properly
work properly
• Check that the USB hub is plugged into the USB
extension cable
• Try plugging the USB hub into another USB port on the
computer
• The keyboard may need to be replaced
Keyboard palm rest is
worn, damaged or • Replace keyboard palm rest
missing
• Check the battery charge. If at 0% (Red LED blinking),
recharge the battery
Computer does not
• Check that the power and USB cables are properly
work properly
plugged into the computer
• Reboot the computer

Computer does not • Try adjusting the tension on the pivot mount
pivot properly or at all • Replace the pivot mount
Power cord hanger no
longer will hold power • Replace the power cord hanger
cord


5
Repair
Overview
This chapter is for technicians who are experienced in replacing parts in electronic
equipment.
The cart has a large number of field replaceable parts that are listed in this chapter.
Follow the procedures provided to replace any worn or broken parts.
Note: If you have options installed on your unit, you may need to remove them to gain
access to the part being replaced.
Replaceable Parts and Procedures
• 12 V Battery
• Casters
• Keyboard Palm Rest
• Mouse or Keyboard
• Keyboard Pivots
• Mouse Tray
• Keypad Assembly
• Computer
• Standard Pivot Mounts
• Swivel Pivot Mounts
• Power Cord Hanger
• Remove the Back of the Cart
• Remove Right and Left Panel
• Remove Front Panel
• Remove the Work Surface
• Compact PCB
• USB Hub
• Charger
• Power Cord
• Keypad Extension Wiring Harness
Note: Before beginning work on the cart, shut down the computer, disconnect the power
cord if it is plugged in, and ensure that the power switch is turned off.


Initi™-Repair 20

Note: Should you wish to lay the cart on the floor, use two people to lower it. NEVER lay
the cart on its front.
Caution: When working on electronic components, use a ground strap to prevent static
discharge.

Required Tools
The following tools are required for performing the tasks described in this section:
• #1 and #2 Phillips screwdrivers
• Adjustable wrench or 10 mm socket or wrench
• 3/4" Open end wrench
• 3/8" Open end wrench
• 11/32" nut driver
• Digital Multimeter
• Long #2 Phillips screwdriver
Optional components:
• 8 mm Allen wrench
• 5/32 Pin-In-Socket security bit
• 7/32 Allen wrench
• Two 1/2" wrenches


Initi™-Repair 21

Parts Lists
Replaceable Parts List
The following list gives the most common field replaceable parts. Should the part you
need not be listed below, call Artromick Technical Support for advice or service.

Part Number Description
20146 Battery, 12 V, 44 AH
20023 Battery Access Cover Assembly
20221 Charger, 12 V, 9.2 A, Medical Grade
20190 Computer Pivot Mount
12866 Computer Swivel Mount
12909 Initi Compact PCB
20219 Initi Compact Keypad Extension Wiring Harness
20401 Initi Compact Keypad Assembly with Substrate
20212 Initi Compact Keyboard Tray Pivot
20153 Initi Keyboard Mouse Tray
20156 Initi Keyboard Palm Rest
20402 Keyboard, USB, with Velcro
20204 Mouse, USB
12823 Plug Hanger, Large
20218 Power Cord
20194 Twin Wheel 4" Caster – Swivel
20195 Twin Wheel 4" Caster – Locking
20196 USB Extension Cable, AA MF, 3'
20400 USB Hub, 4 Port, with Double-sided Tape
20145 Charger, 12 V, 5 A, Constant Current


Initi™-Repair 22

Optional Parts
The following parts can be ordered for your cart. Any installation instructions necessary
will be supplied with the part.

Part Number Description
18049 Keyboard Skin
20054 Stylus Pen with Holder
20155 Mouse Holder
20033 Initi Compact Storage Drawer
20058 Initi Compact Basket
20057 Scanner Bracket (Replacement Only)
20280 Initi Column Mounted Basket
20270 5070 Series Caster–Swivel
20271 5070 Series Caster–Locking


Initi™-Repair 23

Replace 12 V Battery
Introduction
The battery is encased in a black box that extends below the cart. You can access the
battery by removing the cover panel located at the bottom of the back of the cart.
Caution: Unplug the cart’s spiral power cord from the outlet to prevent personal injury
when working with the battery assembly.

Procedure
Complete the following procedure to replace the battery:
1. Turn off the power to the cart and unplug the spiral AC power cord from the wall
socket.
2. Lock the cart’s locking casters, if available.
3. Kneel facing the rear of the cart and locate the battery cover panel, which has two
black knobs.

Large Knob Small Knob
Battery Access
Cover Panel
Circuit Breaker

Battery Access Cover Panel
• The smaller knob (furthest away from the cart) tightens or loosens the inner
locking device and has small grooves.
• The larger knob rotates the inner locking device and has larger (finger) grooves.
Note: If two screws are present, remove them.
4. Rotate the large knob 1/4-turn to the left until the cover panel unlocks. The entire
cover panel will come loose and fall outward, exposing the cart’s battery.
5. Set the cover panel aside.
6. Place your fingers in the two slots on the top front of the battery and pull it forward to
expose the battery’s terminals. You can allow the battery to tip out with the bottom
front edge resting on the floor.
Caution: Do not pull the battery all the way out of the cart, as this may damage the
wiring.


Initi™-Repair 24

Battery and Battery Cables
Caution: Do not place your hand on the top of the battery to pull it out. You could injure
yourself on the panel latch that extends down.
7. Use a 10 mm wrench to remove the bolts on the battery terminals. Disconnect the
wire from the negative (-) terminal first, followed by the wire from the positive
terminal.
8. Pull the old battery out of the case and set it aside.
9. Set the replacement battery in the case with the terminals exposed.
10. Connect the wires and replace the bolts.
• First connect the red wire to the battery’s red (positive (+)) terminal.
• Then connect the black wire to the battery’s black (negative (-)) terminal.
11. Push the replacement battery to the back of the case, exposing the slot on the
bottom front edge of the case.
12. Grab the cover panel by the knob and replace it by fitting the notch on the bottom
edge of the panel into the slot on the battery case.
13. Push the cover panel back and secure it in place by rotating the large knob 1/4-turn
to the right.
14. If necessary, tighten the panel by turning the small knob clockwise.
Note: Only hand-tighten the knobs to prevent damage to your cart.
Plug the black spiral power cord into an AC outlet and charge the battery for at least
three hours prior to use.


Initi™-Repair 25

Replace Casters
The unit has two different types of casters:
• Swivel Casters
• Locking Casters
Both types are replaced the same way, using the following procedure.

Procedure
1. Using the keypad, move the unit down to its lowest position.
2. Unplug the power cord if it is plugged in and turn off the power switch.
3. With two people, grasp the unit and carefully lower it onto its back taking care not to
put pressure on the computer.
Caution: NEVER lay the cart on its front.
4. Using a 3/4" open-end wrench, unscrew the old caster(s).
Note: If your cart has the optional 5070 Series casters, use an 8 mm Allen wrench to
remove them.

Underneath View of Base Showing Casters
5. Screw in the replacement caster(s).
6. Using two people, return the unit to its upright position.


Initi™-Repair 26

Replace the Keyboard Palm Reset
The procedure for replacing the keyboard drawer palm rest is described below.

Procedure
1. Pull off the old palm rest. Make sure to remove any residual foam or adhesive.
2. Pull the protective tape from the back of the new palm rest and carefully position it on
the tray, sticky side down. Press it firmly so that it adheres to the surface.

Replace the Mouse or Keyboard
The procedures for replacing the mouse or keyboard are similar and are described
below.

Procedure
1. Unplug the power cord if it is plugged in and ensure that the power switch is turned
off.
2. Carefully remove the wires of the mouse and keyboard from the storage
compartment and disconnect the keyboard or mouse from the communication hub.
3. Remove any cable ties and remove the old mouse or keyboard from the unit.
Note: To remove the keyboard, pull the bottom edge up to pull it off the Velcro retainers
and carefully slide the keyboard out of its holder.
4. Connect the replacement mouse cable or keyboard cable into the vacated port on the
communications hub.
5. Re-secure the cables using a cable tie.
6. If replacing a keyboard, remove the exposed backing on the two Velcro pieces on the
new keyboard and insert the new keyboard into the keyboard tray.
• Once the keyboard is inserted, apply pressure to the bottom corners to secure
the back of the keyboard to the Velcro pieces.
7. Tuck the keyboard and mouse cables into their storage compartment.


Initi™-Repair 27

Replace the Keyboard Pivots
The procedure for replacing the keyboard pivots is described below.

Procedure
1. Remove the keyboard tray using a #2 Phillips screwdriver to remove the four screws
that hold the keyboard tray to the cart.

Tension Screws

Pivot Attachment
Keyboard Screws
Attachment Screw

Back of Tray Front Panel Screw
Screw

Bottom of Keyboard Tray
2. Remove the four screws that hold one pivot mechanism in place.
3. Remove the old pivot mechanism and carefully position the replacement pivot
mechanism over the four screw holes.
4. Reattach each pivot mechanism with the four screws.
5. Repeat Steps 2 through 4 for the second pivot mechanism.
6. Reinstall the keyboard tray by carefully lining up the keyboard tray with the four holes
and reattaching it to the cart with the four screws.
Note: To adjust the tension on the keyboard pivots, adjust the tension screws shown in
the diagram above. To adjust the tension, you need a 7/32" Allen wrench.


Initi™-Repair 28

Replace the Mouse Tray
The procedure for replacing the mouse tray is described below.

Procedure
1. Rotate the keyboard tray up if it is down.
Note: Mouse tray can be replaced without removing the keyboard tray.
2. Using a #2 Phillips screwdriver, remove the four screws at the back of the tray.

Back of Tray Back of Tray
Screws Screws
Bottom of Keyboard Tray
3. Pivot the upper and lower sections of the tray assembly to disengage the tabs
holding them together.
4. Remove the old mouse tray and replace it.
5. Placing the tabs into the slots, reassemble the upper and lower sections of the tray.
6. Reattach the four screws at the back of the keyboard tray.
7. If the keyboard tray has been removed, carefully line up the keyboard tray with the
four holes and reattach it to the cart with the four screws.


Initi™-Repair 29

Replace the Keypad Assembly With Substrate
The procedure for replacing the keypad on the work surface is described below.
Caution: Before working on any internal component, make sure that the computer is shut
down, the power cord is unplugged from the wall socket, the cart is
disconnected from any host computer, and the power switch is turned off.
Caution: When working on electronic components, use a ground strip to prevent static
discharge.

Procedure
1. Using a long #2 Phillips screwdriver, remove the two screws holding the keypad.

Screws Holding Keypad

Underside of Work Surface
2. Pop up the old keypad.

Wiring Harness

Keypad Assembly
3. Disconnect the keypad extension wiring harness making sure to note the orientation.
Caution: Use care when handling the ribbon cable to prevent it from being damaged.
Wiggle it out of its sockets carefully.
4. Plug the keypad extension wiring harness into the replacement keypad, aligning the
arrows on each connector to ensure the correct orientation of the connections.
5. Reposition the replacement keypad.
6. Reattach the keypad using the two screws (underside of work surface)


Initi™-Repair 30

Replace the Computer
The procedure for replacing the computer is described below.

Procedure
1. Shut down the computer.
2. Unplug the power cord if it is plugged in and ensure that the power switch is turned
off.
3. Disconnect the USB and power connections from the base of the monitor/computer.
4. Have one person hold the monitor/computer. Using a #2 Phillips screwdriver, have
the second person unscrew the four screws holding the monitor to the bracket and
remove it. Set the monitor/computer to the side.
5. Reattach the replacement computer.

Screws Holding
Computer

End Caps

Back of Cart Showing Computer


Initi™-Repair 31

Replace the Standard Pivot Mounts
The procedure for replacing the standard computer pivot mounts is described below.

Procedure
1. Shut down the computer, unplug the power cord if it is plugged in, and ensure that
the power switch is turned off.
2. Remove the computer as described previously.
3. Snap off the end caps.
4. Using a #2 Phillips screwdriver, remove the two screws from each side of the mount.

Tension Adjustment

Screws

Pivot Mounts With End Caps Off
5. Position the replacement mounts in place.
6. Attach the replacement mounts with four screws.
7. Snap the replacement end-caps in place.
8. Reattach the computer/monitor as described earlier.
Note: To adjust the tension on the computer pivots, adjust the tension bolt shown in the
diagram above. To adjust the tension, you need two 1/2" wrenches, one for the
head of the bolt on one side and one for the nut on the other side.


Initi™-Repair 32

Replace the Swivel Pivot Mounts
The procedure for replacing the swivel computer pivot mounts is described below.

Procedure
1. Shut down the computer, unplug the power cord if it is plugged in, and ensure that
the power switch is turned off.
2. Remove the computer as described previously.
3. Remove the back of the cart. See Remove the Back of the Cart that follows.
4. Using a 7/32" Allen wrench, remove the screw holding the swivel mount to the
mounting plate.

Screw

Swivel Mount Screw
5. If the replacement mount is fully assembled, disassemble the top part from the
cylindrical base by using a 5/32 Pin-In-Socket security bit to loosen the screw on the
side.
6. Place the cylindrical base of the new mount onto the mounting plate of the cart,
ensuring that the round indentation aligns with the protruding screw head.

Pivot Screw


Initi™-Repair 33

7. Using your finger, hold the nut down in the back of the base piece and start the screw
from under the mounting plate.

Nut

Nut
8. Tighten the screw with a 7/32" Allen wrench.
9. Insert the top part of the swivel mount into the cylindrical base, aligning the slot with
the screw on the side of the base.

Side Screw

Swivel Pivot Mount Aligned
10. Tighten the screw with a 5/32" Pin-In-Socket security bit.
11. Reinstall the back of the cart.
12. Reinstall the computer and connect the power and USB cables.


Initi™-Repair 34

Replace the Power Cord Hanger
The procedure for replacing the power cord hanger is described below.

Procedure
1. Using a #2 Phillip screwdriver, unscrew the two screws that hold the old power cord
hanger in place.
2. Remove the old power cord hanger and set it aside.
3. Position the new power cord hanger in its place.
4. Re-screw the power cord hanger in place.


Initi™-Repair 35

Remove the Back of the Cart
The procedure for removing the back of the cart is described below.

Procedure
1. Shut down the computer, unplug the power cord if it is plugged in, and turn off the
power switch.
2. Using a #2 Phillips screwdriver, remove the rear set of the two screws at the top.

Top Screws
Top of Back of Cart
3. Likewise, remove the front set of the screws at the bottom.

Bottom
Screws

Bottom of Back of Cart
4. Carefully slide the column trim assembly that covers the back down. Once freed, it
can easily be removed. Set the column trim assembly aside.


Initi™-Repair 36

Remove the Right or Left Panel of the Cart
The procedure for removing the right panel of the cart (when facing the cart) is described
below. The procedure for the left panel is nearly identical.

Procedure
power switch.
2. Using a #2 Phillips screwdriver, remove the five screws holding the side panel in
place.

Screws
Side Panel
3. Carefully remove the side panel.
4. To re-install the panel, reverse the above steps.


Initi™-Repair 37

Remove the Front Panel of the Cart
The procedure for removing the front panel of the cart is described below.

Procedure
power switch.
2. Unplug the keyboard and mouse from the USB hub and pull their cables out of the
storage area.
3. Using a #2 Phillips screwdriver, remove the four screws holding the front panel in
place. (two top, two bottom)

Top Screws

Top of Front Panel

Bottom Screws

Bottom of Front Panel
4. Carefully remove the front panel by sliding it down.
5. To re-install the panel, reverse the above steps.


Initi™-Repair 38

Remove the Work Surface of the Cart
The procedure for removing the work surface of the cart (or top) is described below.

Procedure
1. Remove the computer/monitor as described earlier and set aside.
2. Remove the back of the cart as described earlier.
3. Remove the right and left panels of the cart as described earlier.
4. Using a #2 Phillips screwdriver, remove the four screws (two on each side)
underneath the work surface that hold the work surface in place.
Note: To see these screws you must view the work surface from below.

Screws (2 on each side)

Side Panel Removed
5. Using a 3/8" wrench remove the three bolts holding the extrusion in place. Remove
the extrusion and set aside.
6. Disconnect the keypad extension wiring harness from the compact PCB.
7. Facing the cart, slide the work surface towards you, then carefully lift up, freeing it.
Note: Be careful not to strain the connecting cable
8. Gently pull the wiring harness through the opening in the metal plate.
9. To re-install the work surface, reverse the above steps.


Initi™-Repair 39

Replace the Compact PCB
The procedure for replacing the Compact printed circuit board is described below.
Caution: When working on electronic components, use a ground strap to prevent static
discharge.

Procedure
1. Remove the right panel of the cart as described earlier.
2. Disconnect all cables connected to the Compact PCB.

Screws

Disconnect Cable
Connector

Compact PCB
3. Using a #1 Phillips screwdriver, remove the five screws holding the Compact PCB in
place (one in each corner and one in the center).
4. Remove the old Compact PCB and replace it.
5. Screw in five screws to hold the replacement PCB in place.
Warning: It is important to re-install the screws in the corners, as they provide essential
grounding for safety and ESD protection.
6. Reconnect all cables.
Caution: Do not force connections. All cables are keyed and will only go in the
appropriate socket the correct way.
7. Reinstall the right panel of the cart.


Initi™-Repair 40

Replace the USB Hub
The procedure for replacing the USB hub is described below.

Procedure
1. Disconnect any cables connected to the USB Hub, such as the mouse and keyboard
cables.
2. Remove the front of the cart as described earlier.
3. From below, using a #2 Phillips screwdriver, remove the four screws that hold the
USB mounting plate in place.

Screws

Bottom of USB Hub
4. Unplug the USB port from the extension cable.
Note: Some units require that you remove the left panel to gain access to the connection
to unplug the USB port.
5. Remove the USB port from the cover. The USB is attached with foam tape so slight
force may be necessary to remove it.
6. Replace the USB hub and press it down firmly.
7. Reconnect the USB hub to the extension cable.
8. Reinstall the USB cover and front of the cart. If the left panel was removed, reinstall it
also.
9. Reconnect any cables that were connected to the USB Hub.


Initi™-Repair 41

Replace the Charger
The procedure for replacing the charger is described below.

Procedure
2. Remove the left and right panels of the cart as described earlier.
3. Remove the front of the cart as described earlier.
4. Unplug the power cord from the charger.
5. Unplug the charger cord from the Compact PCB.

Charger
Bracket Screws

Power Cord

Battery Charger
6. Using a #2 Phillips screwdriver, unscrew the four screws on the cable clamps that
hold the charger cable in place (front and right side).
7. Unscrew the two screws that hold the charger bracket in place and remove the
charger and bracket.
8. Replace the old charger.
9. Place the bracket back into position and reinstall the screws holding the bracket in
place.
10. Remove the four cable clamps (with screws) from the old charger cord and place
them on the replacement charger cord.
11. Reattach the cable clamps to the cart.
12. Reconnect all cables.
13. Reinstall the front, right and left panels, and the back of the cart.
Note: The charger is internally fused. There are no replaceable AC fuses for the cart.


Initi™-Repair 42

Replace the Power Cord
The procedure for replacing the AC power cord is described below.

Procedure
2. Remove the left panel of the cart as described earlier.
3. Disconnect the AC power cord from the charger.
4. Using an 11/32 nut driver, disconnect the two grounding wires and washers.

Charger

Strain
Relief
Power
Cord
Grounding
Wires
Power Cord
5. Release the cable clamp.
6. Carefully slip the power cord and strain relief from the notch.
7. Remove the strain relief and place it on the replacement power cord.
8. Reinsert the cord and strain relief into the notch.
9. Reconnect all grounds ensuring that the ground from the AC power side is firmly
against the cart chassis, followed by a lock washer and nut. Tighten firmly. Then
install the ground from the charger side and a lock washer and nut. Tighten the outer
nut firmly.
Warning: Failure to attach the safety ground connections can create a hazardous
condition.
10. Reattach the cable clamp to the power cord.
11. Using a Digital Multimeter, ensure that the resistance between the ground pin of the
AC plug and exposed screw on the chassis is less than 1 ohm. Also ensure that the
ground pin at the charger end of the power cord is less than 1 ohm to the chassis.
12. Reattach the power cord to the charger.
13. Reinstall the left panel and the back of the cart.


Initi™-Repair 43

Replace the Keypad Extension Wiring Harness
The procedure for replacing the keypad extension wiring harness is described below.

Procedure
1. Remove the work surface as described earlier.
2. Carefully unplug the old keypad extension wiring harness from the Compact PCB and
reattach the replacement harness.
Caution: Be careful to ensure the correct orientation of the cable connection.

Keypad Extension
Wiring Harness

Screws holding
keypad

Underside of Work Surface
3. Disconnect the old keypad extension wiring harness from the keypad and release
any cable ties.
4. Connect the replacement harness.
Caution: Be careful to ensure the correct orientation of the cable connection by aligning
the arrows on the two connectors. Do not twist the ribbon cable.
5. Carefully thread the replacement harness though the opening in the mount bracket
and reattach it to the keypad.
6. Arrange and retie the cables.
7. Reinstall the work surface as described earlier.


A
Warranty
Warranty Statement
With respect to Products, Artromick International, Inc. provides a one-year “Return-To-
Factory” warranty for the carts sold by Artromick International, Inc. The warranty period
begins on the date that the Equipment is delivered to the customer. This warranty covers
all parts and materials except consumables (i.e. batteries in the Product power supply
and computer, etc.).
This warranty is limited to the repair or replacement, at Artromick International’s
discretion, of any failed parts. No warranty is made for the data stored on or accessed by
the cart. Repairs or replacement will be completed within approximately 30 days of
receipt. Artromick International, Inc. may, at our sole discretion, provide options for repair
if this is judged to be more cost-effective and convenient. All warranty claims should be
reported by calling 800.848.6462. Artromick International, Inc. will discern a course of
remedy and/or will provide the Customer with a return authorization number and
instructions for return of the product or its constituent parts for repair. The cost of
shipping will be borne exclusively by the customer.
Repairs resulting from unusual circumstances or user-inflicted damage are not covered
under this warranty and will be invoiced separately at the current component or hourly
labor rate. All such charges will be presented to the Customer for review and approval
prior to Artromick International authorizing and commencing repairs. Such circumstances
include, but are not limited to:
• Fluid spills or other contamination;
• External conditions, including (but not limited to) cabling, power and environment:
o Lightning, floods and other natural or man-made disasters; violation of the “Do
Not Break” seal;
o Improper and/or unauthorized maintenance, services performed by a
non-certified service provider, or the use of sub-standard parts or accessories;
• Customization, adding or removing parts and accessories, or other modifications
not authorized by Artromick International, Inc.
The foregoing warranty with respect to products is in lieu of, and excludes all other,
express or implied product warranties, including (but not limited to) warranties of
merchantability and fitness for a particular purpose.
Artromick International, Inc. shall in no event be held liable for incidental or consequential
damages, including loss of use, loss of data, property damage or personal injury resulting
from breach of this warranty.


Initi™ Index by Artromick 47

Index
A K
About This Manual, 5
Keyboard, 26
Alarm Beeper Volume, 13
Palm Rest, 26
Keyboard Pivots, 27
B Keypad, 10
Base Cart, 3 Keypad Assembly, 29
Battery, 10, 23 Keypad Extension Wiring Harness, 43
Battery Display, 11
Beeper Volume, 13 L
Lower Cart, 10
C
Cart M
Benefits, 1
Maintenance, 13
Features, 2
Mouse, 26
Reset Button, 11
Mouse Tray, 28
Specifications, 2
Casters, 25
Cautions, 4 O
Charger, 41 Optional Features, 2
Cleaning Guidelines, 13
Communication Port, 11
Compact PCB, 39
P
Computer Mounts, 30 Palm Rest, 26
Computer Support, 4 Parts List, 21
Configuration, 3 Pivot Mounts, 31, 32
Copyright, iii Pivots, 27
Cord Hanger, 34 Power
Cord, Power, 42 Conditioning System, 3
Customer Support, 5 Cord, 9
Cord Hanger, 34
D Switch, 10, 11
Power, Cord, 42
Damage, Shipping, 7
Display Support, 4
Documentation Conventions, 5
R
Down Key, 10 Raise Cart, 10
Remove
E Back of the Cart, 35
Front Panel, 37
Environmental, 4 Right or Left Panel, 36
Work Surface, 38
H Repair, 19
Replaceable Parts, 21
Help, 5
Required Tools, 20
Reset Button, 11, 15
I
Initi Compact Mobile Computing Workstation. S
See Cart
Setting Up the Cart, 7
Interface Panel, 10
Setup Procedure, 8
Side Panel, 36
Specifications, 2


Initi™ Index by Artromick 48

Standard Pivot Mounts, 31 U
Startup Display, 11
Storage, 8 Unpacking the Cart, 7
Support, Technical, 5, 15 Up Key, 10
Swivel Pivot Mounts, 32 USB Hub, 40
User Manual, 5
Using the Cart, 9
T
Technical Support, 5, 15 V
Tension
Computer Pivot Mounts, 31 Voltage, 3
Keyboard Pivot Mounts, 27
Tools, 20 W
Transport and Storage, 8
Warnings, 4
Troubleshooting, 15
Warranty, 45


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