McGowan - #socialqi simple solutions for improving your healthcare - dublin (abbreviated)

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This document outlines a new approach called SocialQI that uses social network science and behavioral science to improve healthcare quality. It argues current problems include variation in care, slow adoption of advances, information overload, and lack of information sharing. SocialQI aims to create communities of practice around patient wellness, medical practices, and biomedical research to encourage collective learning and peer norming. This may help disseminate best practices more quickly and simplify information access.

Health & Medicine

#SocialQI:
Simple Solutions for
Improving Your Healthcare
Presented by:
Brian S. McGowan, PhD
@briansmcgowan

www.SOCIALQI.com

www.socialQI.com
December 2012

Outline

1. Re-defining Quality
2. Why Does Healthcare Quality Suffer
3. Introducing SocialQI
4. One Part - Social Network Science
5. One Part – Behavioral Science
6. How Does SocialQI Become the New Norm
in Healthcare?

www.socialQI.com

Re-Defining
Healthcare Quality

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

My Father’s Health Journey

www.socialQI.com

Why Does Healthcare
Quality Suffer?

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

Problem #1: Variation

www.socialQI.com
http://www.healthcarereportcard.illinois.gov/maps

Problem #2: Failure to Advance

www.socialQI.com

Problem #3: Overload & Filter Failures

www.socialQI.com

Problem #4: Lack of Information

“Despite recent improvement in timely
publication, fewer than half of trials funded by NIH are
published in a peer reviewed biomedical journal indexed
by Medline within 30 months of trial completion.
Moreover, after a median of 51 months after trial
completion, a third of trials remained unpublished.”
www.socialQI.com

Introducing
#socialQI

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

One Part -
Social Network Science

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

Social Network Science

Sidewalk Experiment Six Degrees of Separation

www.socialQI.com

Social Network Science

www.socialQI.com

Social Network Science

http://www.nejm.org/doi/full/10.1056/NEJMsa066082 www.socialQI.com

Social Network Science

www.socialQI.com
http://christakis.med.harvard.edu/pdf/publications/articles/128.pdf

Moving to
‘Communities
of Practice’
models:
1. Collective Intent
2. Share Praxis

www.socialQI.com

One Part -
Behavioral Science?

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

Motivation x Ability x Triggers

www.socialQI.com

Social Network Science +
Behavioral Science =
SocialQI

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

Crowd Accelerated Improvement

Crowd

Light Desire
http://bit.ly/txvpUP www.socialQI.com

Leaving Us Unique Groups of People…

…the impact of “networked weather”
www.socialQI.com

How Does SocialQI
Become the New Norm
in Healthcare?

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
December 2012

What Is vs What Could Be
• Weight Watchers • Quantified Selfers
Patient &
Wellness
• Alcoholics Anonymous • ACOR
Communities • ‘being a patient’ • Patients Like Me
• Isolation • #S4PM

• Knowledge is power • #meded, #MDchat
Medical
Communities
• Free-agent learners • Delta Exchange
• CME credit gathering • OzmosisESP
• Failed Ed. Design • Rapid Learning Systems

• ‘Dose of Science’ • Mendeley
Biomedical
Research • Publish or Perish • Sage BioNetworks
Communities • Traditional Publishing • Altmetrics
• Impact Factor • Open Access
www.socialQI.com

Summary
Problems SocialQI Solutions

Quality Variation Shared best practices

Failure to Advance Peer Norming &
Transparency

Information New systems for
Overload/Filter Failure simplifying learning

Lack of Information New culture of sharing
www.socialQI.com

About the book title: #socialQI

www.socialQI.com

Q and A

#SocialQI:
Simple Solutions for
Improving Your Healthcare
www.socialQI.com
September 2012

The document outlines Brian McGowan's presentation on using social network science and behavioral science principles to improve healthcare quality through an approach called SocialQI. It discusses how healthcare quality suffers from issues like variation in care, failure to advance best practices, information overload and lack of information sharing. SocialQI aims to address these issues by leveraging the spread of information and behaviors through social networks as well as triggers and motivations from behavioral science to crowd-accelerate healthcare improvement.

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McGowan - #socialqi simple solutions for improving your healthcare - dublin (abbreviated)

1. #SocialQI: Simple Solutions for Improving Your Healthcare Presented by: Brian S. McGowan, PhD @briansmcgowan www.SOCIALQI.com www.socialQI.com December 2012

2. Outline 1. Re-defining Quality 2. Why Does Healthcare Quality Suffer 3. Introducing SocialQI 4. One Part - Social Network Science 5. One Part – Behavioral Science 6. How Does SocialQI Become the New Norm in Healthcare? www.socialQI.com

3. Re-Defining Healthcare Quality #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

4. www.socialQI.com

5. My Father’s Health Journey www.socialQI.com

6. My Father’s Record www.socialQI.com

7. Why Does Healthcare Quality Suffer? #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

8. Problem #1: Variation www.socialQI.com http://www.healthcarereportcard.illinois.gov/maps

9. Problem #2: Failure to Advance www.socialQI.com

10. Problem #3: Overload & Filter Failures www.socialQI.com

11. Problem #4: Lack of Information “Despite recent improvement in timely publication, fewer than half of trials funded by NIH are published in a peer reviewed biomedical journal indexed by Medline within 30 months of trial completion. Moreover, after a median of 51 months after trial completion, a third of trials remained unpublished.” www.socialQI.com

12. Introducing #socialQI #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

13. SocialQI www.socialQI.com

14. One Part - Social Network Science #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

15. Social Network Science Sidewalk Experiment Six Degrees of Separation www.socialQI.com

16. Social Network Science www.socialQI.com

17. Social Network Science http://www.nejm.org/doi/full/10.1056/NEJMsa066082 www.socialQI.com

18. Social Network Science www.socialQI.com http://christakis.med.harvard.edu/pdf/publications/articles/128.pdf

19. Moving to ‘Communities of Practice’ models: 1. Collective Intent 2. Share Praxis www.socialQI.com

20. One Part - Behavioral Science? #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

21. Motivation x Ability x Triggers www.socialQI.com

22. Motivation x Ability x Triggers www.socialQI.com

23. Social Network Science + Behavioral Science = SocialQI #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

24. Crowd Accelerated Improvement Crowd Light Desire http://bit.ly/txvpUP www.socialQI.com

25. Leaving Us Unique Groups of People… …the impact of “networked weather” www.socialQI.com

26. How Does SocialQI Become the New Norm in Healthcare? #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com December 2012

27. What Is vs What Could Be • Weight Watchers • Quantified Selfers Patient & Wellness • Alcoholics Anonymous • ACOR Communities • ‘being a patient’ • Patients Like Me • Isolation • #S4PM • Knowledge is power • #meded, #MDchat Medical Communities • Free-agent learners • Delta Exchange • CME credit gathering • OzmosisESP • Failed Ed. Design • Rapid Learning Systems • ‘Dose of Science’ • Mendeley Biomedical Research • Publish or Perish • Sage BioNetworks Communities • Traditional Publishing • Altmetrics • Impact Factor • Open Access www.socialQI.com

28. Summary Problems SocialQI Solutions Quality Variation Shared best practices Failure to Advance Peer Norming & Transparency Information New systems for Overload/Filter Failure simplifying learning Lack of Information New culture of sharing www.socialQI.com

29. About the book title: #socialQI www.socialQI.com

30. Q and A #SocialQI: Simple Solutions for Improving Your Healthcare www.socialQI.com September 2012

Editor's Notes

http://www.bmj.com/content/344/bmj.d7292.pdf%2Bhtml
http://www.vosizneias.com/96473/2011/12/07/new-york-nyc-sidewalks-are-getting-more-crowded/http://www.skillsconverged.com/FreeTrainingMaterials/tabid/258/articleType/ArticleView/articleId/806/Team-Building-Exercise-Six-Degrees-of-Separation.aspx
http://christakis.med.harvard.edu/pdf/publications/articles/128.pdf
Digital - networked - open - fast - cheap - out-of-control…but look at the faces of those that are not part of the event…those that are not connected.
…number of connections…some algorithm…crowdsource rankings/ratings…types of “anonymity”…In the past, the filter was easier than the production, but now production is easier than filtering. …credibility helps with crowdsourcing…

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Editor's Notes