This document is a CV for May El-Khattat summarizing her work experience and education. She has over 15 years of experience in office management, human resources, and administrative roles for various companies in Egypt. Her most recent role was as HR Coordinator for Lokma Group. She has diplomas in human resources management and business administration. She is seeking a career in human resources leveraging her education and experience.

1. C. V
MAY EL-KHATTAT
Manyal Al-Rodha - Cairo, Egypt
+223628836
+201286642757 / +201000524553
Email: mayelkhattat.m@gmail.com
Summary:
Worked for various Retail Companies and had different roles. I dealt with clients as well as
Marketing and phone calling to prospective customers and achieved set targets. I am highly skilled
in Windows XP, Excel spread sheets and Power Point Presentations. I am currently interested in
human resources career as I finished an HR diploma & Mini MBA.
Education and Professional Certificates:
• BDC. of commerce - Faculty of Commerce Cairo University ( in progress )
• Human Resources Management Diploma - Cairo University 2013
• Mini MBA - Ain Shams University 2013
• Computer and Executive Secretary Certificate - Cultural Institute for Secretarial and
Computer Science.
Associate Degree - Secretarial and Computer Institute 2007.
Professional Training:
• Professional Human Resources Training - Arab Contractors Co. 2013
Fifty hours on the job training at Human Resources department dealing with various Human
Resources responsibilities and duties.
• Completion interviewing and Leadership Workshop - Skills Crew Agency - 2013.
• Completion KPIs Work Shop – Dr. Rita Maselli - 2014.
English Language Courses:
10 Levels of Conversation - British Council - 2012
5 Levels of General English Program - Birlitz 2011
10 Levels of General English Program - British Council - 2010
16 Levels of English Language Program - St. Mount College U.S.A. 1988 - 1991
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2. Previous Experiences:
HR Coordinator ( Assistant HR Director ) from Sep. 2016 – Present
Lokma Group
• Assist with day to day operations of the HR functions and duties.
• Provide clerical and administrative support to Human Resources team.
• Compile and update employee records (hard and soft copies) with effective filing systems.
• Coordinate HR projects (meetings, training, surveys etc) and take minutes.
• Deal with employee requests regarding human resources issues, rules, and regulations.
• Working with the HR Director to coordinate and supervise daily work.
Andalusia El Maadi ( Hospital ) from2014 To 2016
Office Manager for Top Manager
Job Duties & Responsibilities:
• Assign and monitor clerical, administrative and secretarial responsibilities and tasks Include
holding interviews and interview Skype, orienteering new employees, deal with
Correspondence, Take a Minutes of the meeting.
• Evaluate and manage staff performance, prepare operational reports and schedules to ensure
efficiency, coordinate schedules, appointments and bookings,
• Handle customer and Patient inquiries and complaints.
CEO Assistant for Administration & Human Resource from 2012- 2014
Egyptian Business Women Association (EBWA)
Job Duties & Responsibilities:
• Assist EBWA’s Senior Management in convening Regional and Local Conferences, fairs,
events and trainings for NGOs.
• Negotiate for procurement, hotels contracts, and VIP logistics and accommodations.
• Responsible of selecting assistants, recruiting janitors, secretaries and ushers for major events.
• Assist Head of Financial and Administration Manager for human resources responsibilities.
Office Manager from 2011 - 2012
Pro Act (Marketing Medical)
Job Duties & Responsibilities:
• Assisting the Company’s senior management with all day to day administrative duties, such as
typing, filing, making hotel reservations and following-up with personnel and representatives.
• Responsible for office administration and salary payments
Office Manager from 2007 – 2011
White Whale
Job Duties & Responsibilities:
• Assist the Company’s Marketing Manager with all day to day duties such as typing, filing, and
following-up with sales staff.
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3. • Responsible for office administration and marketing issues.
Office Manager from 2005 - 2006
International Trade Center
Job Duties & Responsibilities:
• Assist the Company’s General Manager with all day to day duties such as typing, filing, and
preparing biddings documents.
• Responsible of office administration and salary payments.
Office Manager from 2004-2005
Arab Programming
Job Duties & Responsibilities:
• Responsible for office administration and recruiting of secretaries, janitors and pre-selection of
other staff members.
• Responsible for day to day duties as programming and sales responsibilities in addition to my
assistance to the General Manager.
Receptionist from 2000-2004
Delta Trade Group-(JB Collection Store Chain)
Job Duties & Responsibilities:
• Assisting the Company Executive Secretary with all day to day duties such as typing, filing,
making hotel reservations and flight booking for the company’s personnel.
• Taking customer calls and dealing with their queries, inquiries and complaints including the
most difficult clients and following up with solutions and feedback.
Telemarketing from 1999-2000
Mena House Oberoi Hotel
Job Duties & Responsibilities:
• Responsible of marketing for Mena House Oberoi Discount card by phone marketing from the
list provided by the company.
• Organize the filing system and implemented a new system.
Data Entry from 1986-1988
Amer Research (Import and Export Company for general household goods)
Languages:
Arabic: Mother tongue
English: Good command in all aspects
Personal Information:
Marital Status: Marrie
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