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This document discusses things that business leaders may not be aware of regarding marketing, social media, and media relations. It suggests that leaders may not fully understand their products, customers, trends, and different types of media. It provides tips for businesses such as creating a blog, using YouTube and Twitter, and developing relationships with reporters to earn positive media coverage. The overall message is that business owners need to continuously learn and improve their marketing in order to know what they don't yet know.






























