what is marketing mix, 4 p's of marketing mix, product mix, place mix, price mix, promotion mix,distribution channels, marketing 7p's , 4 c's of marketing, application of marketing mix and example of amazon's marketing mix.
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
A highly illustrative presentation.
slide share on promotion strategy how the promotion strategy works in selling out the products and how promotion activities are necessary to sell the more products and to increase the sale as well as profit of the company
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
A highly illustrative presentation.
slide share on promotion strategy how the promotion strategy works in selling out the products and how promotion activities are necessary to sell the more products and to increase the sale as well as profit of the company
Sales Management is the process of current exchanges of goods - and thus sales management forms an integral part of Marketing Management. A significantly broader meaning is assigned to sales management as it also encompasses managing the sales functions and the sales force.
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Introduction to Relationship Marketing, Benefits of Relationship Marketing, Evolution of Relationship Marketing, Levels of Relationship Marketing, Success in Relationship Marketing
Distribution Channel/Marketing Channels by Amitabh MishraAmitabh Mishra
This presentation talks about Place decision of marketing strategy. It presents fundamentals of Distribution Channels or Marketing Channels, functions of intermediaries, types and levels of channels, and channel management.
This Presentation describes the fourth P of Marketing. The presentation discuss Promotion Definition, Integrated Marketing Communication Process, Promotion Mix, Marketing Communication, Marketing Communication Process, Objectives of Promotion, Advertising, Sales Promotion, Public Relation and Direct Marketing
Sales Management is the process of current exchanges of goods - and thus sales management forms an integral part of Marketing Management. A significantly broader meaning is assigned to sales management as it also encompasses managing the sales functions and the sales force.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
This Slideshare is the sole Property of the Welingkar School of Distance Learning – Reproduction of this material , without prior consent, either wholly or partially will be treated as a violation of copyright.
Introduction to Relationship Marketing, Benefits of Relationship Marketing, Evolution of Relationship Marketing, Levels of Relationship Marketing, Success in Relationship Marketing
Distribution Channel/Marketing Channels by Amitabh MishraAmitabh Mishra
This presentation talks about Place decision of marketing strategy. It presents fundamentals of Distribution Channels or Marketing Channels, functions of intermediaries, types and levels of channels, and channel management.
This Presentation describes the fourth P of Marketing. The presentation discuss Promotion Definition, Integrated Marketing Communication Process, Promotion Mix, Marketing Communication, Marketing Communication Process, Objectives of Promotion, Advertising, Sales Promotion, Public Relation and Direct Marketing
Introduction and Development of Marketing Mix Ashish Awasthi
This slideshow talks about the introduction to the traditional and modern marketing mix, for products as well as services. It explains how a marketing mix is developed to achieve marketing goals of a company.
"Marketing mix" is a general phrase used to describe the different kinds of choices organizations have to make in the whole process of bringing a product or service to market.
Marketing definition and core concepts that how marketing affects the business and what are the channels of different Marketing. This presentation gives you he detailed information about 4 P's of Marketing Mix with Product development life cycle and Product Policy. It also shows strategies of Marketing with interactive examples. This will definitely help you to lead to keen interest in Marketing.
Chapter 1 DEFINING MARKETING FOR THE 21st CENTURYNishant Agrawal
DEFINING MARKETING FOR THE 21st CENTURY
WHAT IS MARKETED?
DEMAND STATES
Core MARKETING CONCEPTS
MARKETING CONCEPTS
Company orientation
Towards marketplace
COMPANY ORIENTATION
Holistic Marketing Concept
Understand four Ps (Marketing Mix)
MARKETING TASKS
A study to evaluate the banking services provided to SME customers by ICICI b...apurv1993
A study to evaluate the banking services provided to SME customers by ICICI bank in uttar pradesh, introduction to the topic, review of literature,Objective of study, research methodolgy, limitations, conclusion, bibliography.
Lifestyle and consumer behaviour, difference between consumer and customer, types of consumer, consumer behaviour, importance of consumer behaviour, factors influencing consumer behaviour, cultural factors, social factors, personal factors ets.
New product development, types of new product, new product line, product line extensions, improvements and revision to existing products, re-positioning, cost reductions.
Marketing environment, classification of marketing environment- macro and micro environment, components of marketing environment, marketing intermediaries, competitors, public, factors of macro environment, social and cultural factors.
pricing methods, perceived value pricing, competition based pricing, total cost based pricing or floor pricing, mark up pricing, target return pricing.
Product mix and branding decisions,product line concept, product mix concept, example of product mix, width of product mix, length of product mix, depth of product mix,consistency of product mix, pricing of product mix, branding decisions, brand positioning, brand name selection, brand sponsorship, brand development.
Wages and sallery administration,difference between wage and sallery,concept of wages, wage differentials,wage and sallery detemination process, price per grade pay.
What is niche market,reasons to build niche market,niche market traits,business that thrive in niche marketing,advantages and disadvantages of niche marketing, mystery of success.
Quality of work life,concepts, methods to improve quality of work life,flexi time,flexi place, alternative work schedules, part time employment,compressed work week, job rotation, job enlargement and enrichment, challenges in implementing QWL programmes.
Performance appraisal by the HR department in the firm to the employees of the company, methods of performance appraisal, techniques and approaches used by HR department, process of performance appraisal.
Recuitment and selection process in the firm or company by the HR department, sources of recruitment: internal and external methods, test and interviews inductions, training and placements.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Marketing mix 4p's of marketing
1.
2. What is marketing mix?
• The marketing mix definition is simple. It is
about putting the right product or a combination
thereof in the place, at the right time, and at the
right price. The difficult part is doing this well, as
you need to know every aspect of your businessyou need to know every aspect of your business
plan.
• Accourding to Neil H.Borden –
“ The marketing mix is the set of marketing tools
the firm uses to pursue its marketing objectives in
the target market.”
3. What are the two types of Marketing mix?
• 1) Product marketing mix – Comprised of Product,
price, place and promotions. This marketing mix is
mainly used in case of Tangible goods.
• 2) Service marketing mix – The service marketing mix
has three further variables included which
are people, physical evidence and process.
The marketing mix is predominately associated with theThe marketing mix is predominately associated with the
following factors:-
• 4P’s of marketing.
• the 7P’s of service marketing, and
• the 4 Cs theories.
4. Marketing Mix 4P's
• A marketing expert named E. Jerome
McCarthy created the Marketing 4Ps in the
1960s. This classification has been used
throughout the world. Business schools teachthroughout the world. Business schools teach
this concept in basic marketing classes.
• The marketing 4Ps are also the foundation of
the idea of marketing mix.
5.
6.
7. • A product is an item that is built or produced to satisfy
the needs of a certain group of people. The productthe needs of a certain group of people. The product
can be intangible or tangible as it can be in the form of
services or goods.
• You must ensure to have the right type of product that
is in demand for your market. So during the product
development phase, the marketer must do an
extensive research on the life cycle of the product that
they are creating.
8. • A product has a certain life cycle that includes the
growth phase, the maturity phase, and the sales
decline phase. It is important for marketers to
reinvent their products to stimulate more
demand once it reaches the sales decline phase.
• Marketers must also create the right product mix.
It may be wise to expand your current product
mix by diversifying and increasing the depth of
It may be wise to expand your current product
mix by diversifying and increasing the depth of
your product line.
• All in all, marketers must ask themselves the
question “what can I do to offer a better product
to this group of people than my competitors”.
9. • The price of the product is basically the amount that a
customer pays for to enjoy it. Price is a very important
component of the marketing mix definition.component of the marketing mix definition.
• It is also a very important component of a marketing
plan as it determines your firm’s profit and survival.
Adjusting the price of the product has a big impact on
the entire marketing strategy as well as greatly
affecting the sales and demand of the product.
10. • Pricing always help shape the perception of your
product in consumers eyes. Always remember that a
low price usually means an inferior good in the
consumers eyes as they compare your good to a
competitor.
• Consequently, prices too high will make the costs
outweigh the benefits in customers eyes, and they will
therefore value their money over your product. Be sure
to examine competitors pricing and price accordingly.to examine competitors pricing and price accordingly.
• When setting the product price, marketers should
consider the perceived value that the product offers.
There are three major pricing strategies, and these are:
• Market penetration pricing.
• Market skimming pricing.
• Neutral pricing.
11. 3- Marketing Mix – Place
Placement or distribution is a very important part of
the product mix definition. You have to position andthe product mix definition. You have to position and
distribute the product in a place that is accessible to
potential buyers.
This comes with a deep understanding of your target
market. Understand them inside out and you will
discover the most efficient positioning and distribution
channels that directly speak with your market.
12. • There are many distribution strategies, including:-
• Intensive distribution
• Exclusive distribution
• Selective distribution
• Franchising.
• Here are some of the questions that you should answer• Here are some of the questions that you should answer
in developing your distribution strategy:-
• Where do your clients look for your service or product?
• What kind of stores do potential clients go to? Do they
shop in a mall, in a regular brick and mortar store, in
the supermarket, or online? Etc.
13. Marketing Mix – Promotion
• Promotion is a very important component of marketing as it
can boost brand recognition and sales. Promotion is comprised
of various elements like:
• Sales Organization.
• Public Relations.
• Advertising.
• Sales Promotion.
~ Advertising typically covers communication methods that are
paid for like television advertisements, radio commercials,
print media, and internet advertisements. In contemporary
times, there seems to be a shift in focus offline to the online
world.
14. • Public relations, on the other hand, are
communications that are typically not paid for. This
includes press releases, exhibitions, sponsorship deals,
seminars, conferences, and events.
• In creating an effective product promotion strategy,
you need to answer the following questions:-
• How can you send marketing messages to your
potential buyers?
• When is the best time to promote your product?• When is the best time to promote your product?
• Will you reach your potential audience and buyers
through television ads?
• Is it best to use the social media in promoting the
product?
• What is the promotion strategy of your competitors?
15. Marketing Mix 7P's
• The 7Ps model is a marketing model that
modifies the 4Ps model. The 7Ps is generally
used in the service industries.
• Here is the expansions from the 4Ps to the 7Ps
marketing model:marketing model:
18. • The 4Cs marketing model was developed by Robert F.
Lauterborn in 1990. It is a modification of the 4Ps
model. It is not a basic part of the marketing mix
definition, but rather an extension. Here are the
components of this marketing model:
• Cost – According to Lauterborn, price is not the only
cost incurred when purchasing a product. Cost of
conscience or opportunity cost is also part of the costconscience or opportunity cost is also part of the cost
of product ownership.
• Consumer Wants and Needs – A company should only
sell a product that addresses consumer demand. So,
marketers and business researchers should carefully
study the consumer wants and needs.
19. • Communication – According to Lauterborn,
“promotion” is manipulative while
communication is “cooperative”. Marketers
should aim to create an open dialogue with
potential clients based on their needs and
wants.
• Convenience – The product should be readily
available to the consumers. Marketers should
strategically place the products in several
visible distribution points.
20. • Whether you are using the 4Ps, the 7Ps, or the 4Cs,
your marketing mix plan plays a vital role. It is
important to devise a plan that balances profit, client
satisfaction, brand recognition, and product availability.
It is also extremely important to consider the overall
“how” aspect that will ultimately determine your
success or failure.
• By understanding the basic concept of the marketing• By understanding the basic concept of the marketing
mix and it's extensions, you will be sure to achieve
financial success whether it is your own business or
whether you are assisting in your workplace's business
success.
• The ultimate goal of business is to make profits and
this is a surefire, proven way to achieve this goal.
21. APPLICATIONS
• The concept of marketing mix is very widely
used by the business organizations these days.
emphasizing different parts of marketing mix
based on their marketing strategie.based on their marketing strategie.
22.
23. Amazon Marketing Mix
• Amazon marketing mix (Amazon 7Ps of marketing)
comprises elements of the marketing mix that consists
of product, place, price, promotion, process, people
and physical evidence.
• Product
• Amazon products can be divided into the following four
categories:categories:
• 1. Amazon websites that enable hundreds of millions
of products to be sold by Amazon and by third parties
across dozens of product categories. The majority of
items sold in Amazon worldwide in 2017 was from
third-party sellers. Paid Prime members exceeded 100
million in 2017, shipping more than 5 billion products
worldwide during the same year.
24. • 2. Electronic devices such as Kindle e-readers, Fire tablets, Fire TVs,
and Echo. In 2017, customers bought tens of millions of Echo
devices, and Echo Dot and Fire TV Stick with Alexa. Outside
developers introduced more than 30,000 new skills to Alexa and
customers can control more than 4000 smart home devices
produced by 1200 brands using Alexa.
• 3. Media content. An extensive range of products and services,
including cloud-based services that can be used on content
production.production.
• 4. Amazon Web Services (AWS). This segment offers a wide range
of global compute, storage, database, and other service offerings.
AWS serves developers and enterprises of all sizes, including start-
ups, government agencies, and academic institutions. In 2017
alone, Amazon Web Services (AWS) announced more than 1400
services and features.
25. • Place
• Traditionally, Amazon didn’t have physical stores and
the company relied on online sales channel due to e-
commerce nature of its business operations. Starting
from 2015, the online retail giant has been
concentrating in physical retail “during which time it’s
opened half-dozen bookstores that double as gadget
emporia, a score of campus bookstores that don’t sell
books and a convenience store without cashiers.”
emporia, a score of campus bookstores that don’t sell
books and a convenience store without cashiers.”
• Moreover, Amazon also has an alternative store format
that operates in a cost-effective manner. “Students
order textbooks and dorm furnishings online and come
to these stores to pick them up. The centralized pickup
location reduces shipping expens.
26. • Price
• Amazon’s business is highly seasonal. The company
generated 33%, 32%, and 34% of its annual revenue
during the fourth quarter of 2015, 2016, and 2017. This
pattern of revenue generation has certain implications
on Amazon pricing strategy. Amazon pricing strategy
can be generally described as cost leadership;
nevertheless, the largest internet retailer in the world
also applies alternative pricing strategies in certain
nevertheless, the largest internet retailer in the world
also applies alternative pricing strategies in certain
segments.
• Cost leadership is placed at the core of Amazon pricing
strategy. Analysts note that “Amazon’s strategy is to
frequently lower prices until they beat competitors–for
all products”
27. • At the same time, Amazon uses premium pricing for its
products and services, where the company possesses
solid market share and competitive advantage. For
example, publishers with Kindle Direct Publishing are
offered 70% royalty option and make their books
available in the Kindle Store.
• Additional range of pricing strategies used by Amazon
sparingly include penetration pricing, price skimming,sparingly include penetration pricing, price skimming,
psychological pricing, product line pricing, promotional
pricing and geographical pricing strategies. The e-
commerce giant earns fixed fees, a percentage of sales,
per-unit activity fees, interest, or some combination of
these according to its seller programs.