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Marketing blind spots:
Are you leaking money
(and customers)?
of SMEs have no
marketing plan
measure the profitability
of their customers
set clear objectives when using
specialist marketing services
67%
41%
27%
Did you know?
Source: Marketing Week
Who wants results from their marketing?
Sorry, marketing isn’t
an emergency service
It’s a series of activities done consistently
over time that makes it work
Social media
Networking
Email
Lead The sale!
Marketing
PPC
SEO
Tracking
1
Blind spot no:
Social media
Networking
Email
Lead The sale!
Marketing
PPC
SEO
Social media
Networking
Email
Lead The sale!
Marketing
PPC
SEO
No of quotes Conversion rate
No of leads
No of quotes Conversion rate
No of leads
20 18 50%
Existing
clients
2
Blind spot no:
You have a 60-70% success rate when
selling to an existing customer
5-20% to a new customer
Vs
Source: marketmetrics.com
They already know you
You already have a relationship
They already trust you
Existing clients
Email marketing
SMART
Goals
3
Blind spot no:
Specific
Measurable
Achievable
Realistic
Timed
S
M
A
R
T
Business
symbiosis
4
Blind spot no:
Marketing
HR
Sales
Operations Finance
Reviews
5
Blind spot no:
Who’s the
hero here?
6
Blind spot no:
You
Your client
Channels
7
Blind spot no:
Don’t rely on one marketing channel!
SOLAR 7
2
3
N/A
6
5
2
5 8
5 8
SOLAR 7
Any questions?
www.xpandmarketing.co.uk

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Marketing blind spots: Are you leaking money (and customers)?