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Account
Based
Marketing
A Proven Process for
Growing Sales
How can
Marketing
support sales and supply
new avenues of business
Account
Based
Marketing
“personalized approach to target one
company, one department, or even one
individual”
– Convince & Convert
“focused growth strategy in which
Marketing and Sales collaborate to
create personalized buying experiences
for a mutually-identified set of high-value
accounts.”
- Hubspot
“directs marketing resources to engaging
a specific set of target accounts.”
- LinkedIn Marketing Solutions
WHAT IS
ABM?
What is the Starting Point for ABM?
Grow ROI
Communication
Organize a comprehensive
communication plan for
each industry
Audience
Identify our target
audience thus
creating our ideal
customer profile
Key Accounts
Draw out key
accounts from target
audience
A Brief Introduction to the ABM Process
How Do We
Select Our
Target
Audience?
1. Review current clients that represent ideal customers
2. Identify their industries and select the industries we
want to participate in
3. Identify individual roles within each company
4. Identify competitors with same qualifications
5. Identify individuals within the competitors
Steps for Identifying Our Ideal Customer:
Individualized
Comprehensive
Communication Plan
Every industry has its own plan
Personalized marketing message
Personalized content
Be where your buyer is
Target audience motivations
= marketing message
Individualized Comprehensive Communication Plan:
Illustrating Marketing and Sales Working Together
Week Marketing Sales
One Sends direct mail to primary contact in account Calls the account after mail is delivered to check in
Two Emails new whitepaper, case study, or eBook etc. Emails the account to see whether they have any
questions about the content
Three Runs display targeted advertising campaigns Collaborates with marketing to see whether the
account clicked on the ad
Four Analyzes engagement metrics to see what’s worked Assesses next steps for moving forward and make
adjustments
(Vajre, 2016)
Account Marketing Plan – Example
Account
Based
Marketing
Laser Focused
B2B Marketing
Current Sales Strategy
o Sales find their own leads
o Lead focus is a personal preference
o Cold call leads
o Informal process
Review:
Current Strategy
o Sales find their own leads
o Lead focus is a personal preference
o Cold call leads
o Informal reactive process
o Marketing and Sales identify key accounts
o Key accounts are our ideal customer
o Personalized message for every account
o Consistent communication plan
o Proactive process
ABM Strategy
Assure Your Prospects
90% of sales people
give up after 3rd
attempt
80% of sales require 5
follow-up calls after the
first meeting
44% of sales reps
give up after first
follow-up call
Reaching a prospect
takes an avg. of 8
cold call attempts
92% of salespeople give up after four “no’s”
80% of prospects say “no” four times before they say “yes”
People often buy after 9-to-12 exposures to something
Account
Based
Marketing
prospective growth
strategy to align
departments and focus
sales process
DEFINE A TARGET AUDIENCE
Solving marketing's biggest problem
ALIGN AND OPTIMIZE MARKETING &
SALES DEPARTMENT
Both will be working on the same target accounts with the same goal
RETURN ON INVESTMENT
“Research by ITSMA found that 87% of marketers that measure ROI
say that ABM outperforms every other marketing investment.”
Main
Benefits
of ABM
for BARR Credit
MOVE AWAY FROM LEAD BASED
STRATEGIES
Focus all resources on best fit accounts
60% of companies
that use ABM saw
a revenue increase
of at least 10%
within 12 months,
while 1 in 5 companies
experienced a revenue
increase of 30% or more
ABM
at Work
91% of ABM users
were able to increase
their average deal size,
with 25% of respondents
stating that the increase
was 50% or more
ABM
at Work
ABM outperforms other
marketing initiatives
ABM
at Work
171% increase in average
annual contract value for
B2B marketers after
implementing their ABM
strategy
SOFTWARE
COMPANY THAT
PROCESSES 35%
OF U.S.
MORTGAGE
APPLICATIONS
12 MONTHS OF UTILIZING ABM
T H E I R P I P E L I N E H A S C O N T I N U E D
G R O W T H W I T H L E A D S D I R E C T L Y
I N F L U E N C E D B Y A B M
1 8 , 0 0 0 + C O N V E R S A T I O N S &
G E N E R A T E D 4 9 4 + O P P O R T U N I T I E S
ABM
at Work
I N C R E A S E D T H E I R T O T A L D E M O
R E Q U E S T S B Y 7 2 % .
Account
Based
Marketing
Recap
Next Step:
Will you support implementing
Account Based Marketing at BARR?
Questions?
Execution Strategy
The initial strategy is to develop one Account Based Marketing (ABM) sales representative.
The resources and metrics to consider:
• 1 ABM focused sales representative
• 10% of marketing time
• 12–16-month campaign
• Key Performance Indicators (KPI): 10% of key accounts have been converted into clients
• Limited target audience and key accounts: 2 industries with 100 key accounts per industry
• Digital advertising budget: $500 month
• Direct marketing budget: $200 month
• Telephone based strategy: contact each key account every six weeks
Phase one: Getting Started
Execution Strategy cont.
After the initial ABM trial, we will roll out to a larger percentage of the sales force.
The resources required for this strategy will increase, consider:
• 3-5 ABM focused sales representatives
• 40% of marketing resources
• 12–16-month campaign
• Key Performance Indicators: 10% of key accounts have been converted into clients
• Target audience and key accounts: 2 industries with 100 accounts per industry per sales representative
• Digital advertising budget: $2000 month
• Direct marketing budget: $1000 month
• Telephone based strategy: contact each key account every six weeks
Phase two: Rollout
Execution Strategy cont.
The sales and marketing departments would be expected to refocus their lead
efforts to ABM entirely.
• All sales representatives will be ABM focused
• 80% of marketing resources
• 12–16-month campaign
• Key Performance Indicators: 10% of key accounts have been converted into clients
• Target audience and key accounts: 2 industries with 100 accounts per industry per sales representative
• Digital advertising budget: TBA
• Direct marketing budget: TBA
• Telephone based strategy: contact each key account every six weeks
Phase three: Comprehensive
Questions

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ABM Sales Growth

  • 2. How can Marketing support sales and supply new avenues of business
  • 3. Account Based Marketing “personalized approach to target one company, one department, or even one individual” – Convince & Convert “focused growth strategy in which Marketing and Sales collaborate to create personalized buying experiences for a mutually-identified set of high-value accounts.” - Hubspot “directs marketing resources to engaging a specific set of target accounts.” - LinkedIn Marketing Solutions WHAT IS ABM?
  • 4. What is the Starting Point for ABM? Grow ROI Communication Organize a comprehensive communication plan for each industry Audience Identify our target audience thus creating our ideal customer profile Key Accounts Draw out key accounts from target audience A Brief Introduction to the ABM Process
  • 5. How Do We Select Our Target Audience? 1. Review current clients that represent ideal customers 2. Identify their industries and select the industries we want to participate in 3. Identify individual roles within each company 4. Identify competitors with same qualifications 5. Identify individuals within the competitors Steps for Identifying Our Ideal Customer:
  • 6. Individualized Comprehensive Communication Plan Every industry has its own plan Personalized marketing message Personalized content Be where your buyer is Target audience motivations = marketing message
  • 7. Individualized Comprehensive Communication Plan: Illustrating Marketing and Sales Working Together Week Marketing Sales One Sends direct mail to primary contact in account Calls the account after mail is delivered to check in Two Emails new whitepaper, case study, or eBook etc. Emails the account to see whether they have any questions about the content Three Runs display targeted advertising campaigns Collaborates with marketing to see whether the account clicked on the ad Four Analyzes engagement metrics to see what’s worked Assesses next steps for moving forward and make adjustments (Vajre, 2016) Account Marketing Plan – Example
  • 9. Current Sales Strategy o Sales find their own leads o Lead focus is a personal preference o Cold call leads o Informal process Review:
  • 10. Current Strategy o Sales find their own leads o Lead focus is a personal preference o Cold call leads o Informal reactive process o Marketing and Sales identify key accounts o Key accounts are our ideal customer o Personalized message for every account o Consistent communication plan o Proactive process ABM Strategy
  • 11. Assure Your Prospects 90% of sales people give up after 3rd attempt 80% of sales require 5 follow-up calls after the first meeting 44% of sales reps give up after first follow-up call Reaching a prospect takes an avg. of 8 cold call attempts 92% of salespeople give up after four “no’s” 80% of prospects say “no” four times before they say “yes” People often buy after 9-to-12 exposures to something
  • 12. Account Based Marketing prospective growth strategy to align departments and focus sales process
  • 13. DEFINE A TARGET AUDIENCE Solving marketing's biggest problem ALIGN AND OPTIMIZE MARKETING & SALES DEPARTMENT Both will be working on the same target accounts with the same goal RETURN ON INVESTMENT “Research by ITSMA found that 87% of marketers that measure ROI say that ABM outperforms every other marketing investment.” Main Benefits of ABM for BARR Credit MOVE AWAY FROM LEAD BASED STRATEGIES Focus all resources on best fit accounts
  • 14. 60% of companies that use ABM saw a revenue increase of at least 10% within 12 months, while 1 in 5 companies experienced a revenue increase of 30% or more ABM at Work
  • 15. 91% of ABM users were able to increase their average deal size, with 25% of respondents stating that the increase was 50% or more ABM at Work
  • 16. ABM outperforms other marketing initiatives ABM at Work 171% increase in average annual contract value for B2B marketers after implementing their ABM strategy
  • 17. SOFTWARE COMPANY THAT PROCESSES 35% OF U.S. MORTGAGE APPLICATIONS 12 MONTHS OF UTILIZING ABM T H E I R P I P E L I N E H A S C O N T I N U E D G R O W T H W I T H L E A D S D I R E C T L Y I N F L U E N C E D B Y A B M 1 8 , 0 0 0 + C O N V E R S A T I O N S & G E N E R A T E D 4 9 4 + O P P O R T U N I T I E S ABM at Work I N C R E A S E D T H E I R T O T A L D E M O R E Q U E S T S B Y 7 2 % .
  • 19. Next Step: Will you support implementing Account Based Marketing at BARR? Questions?
  • 20. Execution Strategy The initial strategy is to develop one Account Based Marketing (ABM) sales representative. The resources and metrics to consider: • 1 ABM focused sales representative • 10% of marketing time • 12–16-month campaign • Key Performance Indicators (KPI): 10% of key accounts have been converted into clients • Limited target audience and key accounts: 2 industries with 100 key accounts per industry • Digital advertising budget: $500 month • Direct marketing budget: $200 month • Telephone based strategy: contact each key account every six weeks Phase one: Getting Started
  • 21. Execution Strategy cont. After the initial ABM trial, we will roll out to a larger percentage of the sales force. The resources required for this strategy will increase, consider: • 3-5 ABM focused sales representatives • 40% of marketing resources • 12–16-month campaign • Key Performance Indicators: 10% of key accounts have been converted into clients • Target audience and key accounts: 2 industries with 100 accounts per industry per sales representative • Digital advertising budget: $2000 month • Direct marketing budget: $1000 month • Telephone based strategy: contact each key account every six weeks Phase two: Rollout
  • 22. Execution Strategy cont. The sales and marketing departments would be expected to refocus their lead efforts to ABM entirely. • All sales representatives will be ABM focused • 80% of marketing resources • 12–16-month campaign • Key Performance Indicators: 10% of key accounts have been converted into clients • Target audience and key accounts: 2 industries with 100 accounts per industry per sales representative • Digital advertising budget: TBA • Direct marketing budget: TBA • Telephone based strategy: contact each key account every six weeks Phase three: Comprehensive