The document discusses Remploy's mission to achieve equality in employment for disabled people through their services. Remploy delivered 18,500 job outcomes for disabled people last year, bringing their total to over 80,000 people supported into work in the last five years. The document outlines Remploy's plans to transform into a digital business to support hundreds of thousands of disabled job seekers through their new online service called iRemploy. iRemploy provides digital tools and resources to help disabled people find and sustain employment. Since launching in April 2014, iRemploy has registered over 1,000 new users.

1. Working in partnership
to transform the lives of
disabled people through
employment
Mark Burrett Remploy Programme Design
25th June 2014

2. 2
Our mission is to achieve equality in employment for disabled
people. By changing attitudes towards disability in the
workplace, we facilitate work and career opportunities which
enable disabled people to realise their ambitions, maximise
their potential and participate fully in society.
Remploy’s Mission

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Remploy, the UK’s leading provider
of employment services for disabled
people, last year delivered 18,500
job outcomes for disabled and
disadvantaged people taking to
more than 80,000 the number of
people it has supported into work
over the last five year
.
Unrivalled expertise

4. Our services
4
Vocational Rehabilitation
Services
Helps employers take a strategic approach
to managing workplace absence, allowing
them to successfully manage costs and
improve performance resulting in simple,
effective wellbeing throughout the
organisation.
Armed Forces and Veterans
Services
A specially designed range of services for
serving and ex-service personnel, helping
them to adapt their skills and abilities for
civilian employment and find a new career.
Equality and Diversity
Training
Online and classroom based learning
programmes, providing flexible and
affordable training for your business.
Affinity
A specialist, end-to-end managed
recruitment service.
Workplace Mental Health
Support Service
Helping employees to take a positive
approach towards managing their mental
health condition, so that they can remain
productive at work.
Pre-employ
Providing a structured, unified approach to
work placements, whilst allowing employers
to see how well people fit into your
business in a real life working environment.
Recruitment Services
Supporting and developing disabled
individuals towards work. Ensuring
employers can recruit, retain and
sustain the right individuals

5. Our employer partners
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“Working with Remploy has helped us to
source candidates with the skills we need,
who know what to expect when they start
work. This has led to higher retention rates
among Remploy candidates, reducing our
recruitment and training costs.”
Lisa Kelman, People Director, City FM
“At Sainsbury’s, we take great pride in
ensuring our stores are a great place to
work and our partnership with Remploy
plays a big part in this. The colleagues we
have recruited via Remploy are passionate
about giving great service to our customers
and working as part of a team; something
that is crucial in retail.”
Gwen Burr, Customer Service &
Colleague Director, Sainsbury’s
What our employer partners have to say…
“We hire employees based on their qualities
and customer service skills. During the past
two years’, we’ve employed over 300 Remploy
candidates who have become valued members
of the team. Our retention rates show that they
are the right fit for our business.”
Nicky Ivory-Chapman, Resourcing
and Reputation Consultant, McDonald’s
“Remploy has created a powerful
resource pool of talented people.
Together, we are breaking down the
barriers, widening our talent pool
and making a real difference.”
Caroline Waters, Director People
& Policy, BT

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What we want to change
• There are around 8.3 million disabled people
of working age in the UK.
• The employment rate for disabled people is 48%,
compared to 78% for non-disabled people.
• 1 in 5 disabled people (of working age) in the UK
are unemployed but want to work, compared to
1 in 15 non-disabled people.
• Disabled people spend around £80 billion per year.
• 34% of disabled adults say employment is a life area
in which they experienced a participation restriction.
Sources: Office for National Statistics (2011), Business Disability Forum
(formally Employers’ Forum on Disability, 2011)
The Disability Facts…

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Our Plan
How Remploy plan to evolve
A short film

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How can we support not thousands of disabled people but hundreds of
thousands of disabled people?
How can technology transform the lives of disabled People?
How can we increase our reach across the UK ?
Research the digital landscape!
We asked the question:
How do we become a Digital Business ?

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Remploy as a Digital Business
Our Digital
Vision
Our Guiding Digital
Business Principles
Collaboration
Content
( Inclusion by design ) Culture

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What do we know about disabled jobseekers?
OFCOM Disabled Consumers Ownership of Communication Services 2013
Remploy Work Choice comparisons
Candidate Referrals from 1/4/12-31/3/13
Remploy Vision, Mission & ValuesSet this up in header and footer 10
*90% of 15-34yr olds have personal internet access 75% of 35-54yr olds have personal internet access 65% of 55-64yr olds have personal internet access
•From the Government Digital Landscape report in 2012 18% were found to be offline
and rarely use the internet.
•28% of these had a disability and half of the disabled people in this group were over
65.
•From 17000 work choice referrals our average age is 38 with a modal 20.
Remploy Digital Landscape of Referrals

12. Digital Landscape initial findings
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79% have access
to a computer
82% have email
addresses
47% have a
smartphone
Remploy ability profiler sample
analysis
Internet access is
highest among
people with hearing
(64%) and visual
impairments (62%)
(ofcom survey)
The majority of disabled
internet users are using
the internet daily or more
often (73%) (ofcom survey)
Mobile (91%), PC ownership (86%) and
internet access (87%) are all higher
among disabled people in employment
compared to the non-disabled average
(87%, 79% and 83%) (ofcom survey)
90% of disabled
people aged15-34
access the internet
(ofcom survey)
Fascinating facts

13. What we know about our candidate group
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Ofcom Research Data Nov ’12 Consumer Experience
Research: Surveyed 4900
Remploy Research 2013 Work-Choice Customers:
Surveyed 8323

14. Candidate Group Conclusions
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62% Remploy Work-choice
Candidate use a computer as a
hobby/ interest
82% Adults own at least 1 internet
connected device (norming group)
48% don’t necessarily have the capability and will be
digitally excluded !!!
DIGITAL INCLUSION IS IN OUR SIGHTS!

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Digitally Excluded Candidates
• Remploy are a registered UK Centre for “Learn my way” services with 59 Remploy
branches registered throughout the UK.
• We are developing Digital Champions and Peer mentors within our branch
network.
• We are helping to change candidate behaviours through the running of successful
focus group sessions linking to personal hobbies and interests.
•There is a digital inclusion positioning paper awaiting sign-off from Remploy Board
for developing Remploy’s inclusion strategy.
•Working closely with the Government Digital Service (GDS) – Digital Inclusion and
Assisted Digital Teams to develop this agenda for disabled people.
Digital Inclusion – Remploy’s Plan

16. What is it?
An online self-service portfolio of digital recruitment products and services as part of
www.remploy.co.uk that was launched on 22nd April 2014
iRemploy takes the services and support we offer in our branches to a digital audience,
providing a pure online or branch/online blended approach to supporting disabled people
to find work.
What does it do?
• Gives the user ownership of their own journey by giving them information and tools
they can access at their own pace as well as offering guidance on the right activities to
do and when to do them.
• Offers a wide range of information and interactive tools to support each user from
making the decision they want to work to finding and sustaining employment.
• Offers a live iAdvisor service from 8am to 12am Monday to Friday and 10am to 4pm
on Saturdays and Sundays.
Remploy’s Digital Service: iRemploy

17. iRemploy
Tools & Information
• Career Advice; information that provides a step by step explanation of the
process of finding work
• CV Builder
• Covering Letter Writer
• Online Workshops
• Development Videos
• Mock Interviews
• Job Search
• Live iAdvisors

18. What are the analytics?
1826/06/2014
Not stated 164
Neurological 69
Speech 63
Hearing 63
Visual 29Learning
Disability
Cognitive
Impairment 145
Physical 147
Longstanding 134
Mental Health 185
Disability Split of Registered Customers
iRemploy has had 1000 new registrations since the 22nd April
Chat themes we weren’t
expecting :
•Parents of young adults
with ASD wanting guidance
on transition.
•In work support for people
who feel like they’ve been
discriminated against in
interview.
•Starting a new business.

19. www.iremploy.co.uk/en/individuals
To find out more about iRemploy please join the webinar on 15th July.

20. Q & A
Q&A
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