On July 13, 2018, a workshop was held in Sheffield to integrate the digital and community sectors for enhancing citizens' lives, focusing on health, welfare benefits, and digital inclusion. Participants reviewed the Fab City Manifesto, identified ongoing initiatives, and discussed opportunities for collaboration, emphasizing the need for clear communication and inclusive practices. Key actions included establishing communication channels and planning future summits to address the identified challenges and opportunities.

1. people.SHF Workshop 1:
Bringing together the digital
and community sectors
Part of dotSHF
13 July 2018

2. Introduction
On 13 July 2018 we facilitated a workshop in partnership with
Sheffield City Council to bring together people from the digital and
community sector.
The purpose of the workshop was to understand the potential of
bringing together the two sectors to help improve what the city of
Sheffield has to offer its citizens to help them improve their lives.
This is People domain of the Sheffield Digital Coalition (dotSHF).
There are three main themes that the People domain will be focussing
on over the next 6 months:
● Health & Wellbeing – digital inclusion in Person Centred Care
● Welfare Benefits – the rollout of Universal Credit
● Digital Inclusion – creating a Local Digital Skills Partnership
This document details what happened and what we discovered
during the workshop.

3. What we did
After introductions to people.shf from Mark Gannon and Roz Davies
and a quick ice breaker activity, we spent the session working
together and in small teams to better understand the challenges
we’re facing.
We did this with three activities:
Review of the Fab City Manifesto
Looking at the manifesto to see if it’s something that Sheffield could
adopt as is or with some customisation.
Understanding the themes
Working in groups to unpick the challenges faced and the
opportunities available for each of the priority themes.
Design a summit
Working in groups to design what a summit could look like for each of
the three priority themes.

4. We asked the group if they think Sheffield should adopt the Fab City
Manifesto. To help them answer this, everyone was given a copy of
the manifesto and asked to:
● Read each of the 10 points.
● Circle the one point that is most important to them.
● Then, find someone in the room who they didn’t know and
share why you’d chosen the particular point.
● Repeat this with a number of people around the room.
The overall feedback was very positive. The consensus was that we
could adopt it with the following caveats:
● The language used is reviewed and rewritten in plain english
to ensure that it in itself is inclusive.
● Point 5 is reworded to remove the reference to the ‘polluter-
pays policy’.
● It is redesigned to help show the relationship between all of
the points – it’s a sum of it’s parts, not a set of exclusive
points.
The Fab City Manifesto

6. The following points were identified by the group focussing on Health
& Wellbeing – Person Centred Care:
What’s already happening
● Online consultations
● Self management signposting
● The Sheffield Mental Health Guide
● My Directory
● Integrated Care Records
● Predictive Analytics
● Health Trainer Service
● Sheffield Flourish
● Brain in Hand
● Three Rings
● Move More App
● ORCHA
● Perfect Patient Pathway
● Encompass Project
Health & Wellbeing
● Good Things Foundation Widening Digital Participation
● Accountable Care Partnership
What’s missing? (opportunities)
● Shared knowledge of what’s out there
● Online Safety Awareness
● Young people’s mental health
● Research & evaluation
How we can add value
● Evaluate to understand what’s good/bad
● Ongoing funding and projects
● Co-production with users
● Raise awareness
● A gold standard / trusted trader
● Inclusivity
● Collaboration between Sheffield City Council, NHS and the
Voluntary Sector.

7. What should happen at the summit?
● Pre-summit research
● Share expertise & best practice
● Get people to a shared understanding
● A co-design session
● Design & agree principles
● Look at existing funding
● Discuss future projects
● People to take ownership
Who else should be at the summit?
● Service delivery partners
● Both mayors
● Users and customers
● The Accountable Care Partnership Programme Director
● People from the public, private, voluntary, charitable and
housing sectors.
Health & Wellbeing Summit

9. The following points were identified by the group focussing on Digital
Inclusion – a Local Digital Skills Partnership:
What’s already happening
● The DCMS led Digital Skills Partnership
● Sheffield City Partnership Inclusive Economic Framework
● Library computers accessible to the public
● SEND – computing curriculum and online safety
● Google Bus / Digital Garage
● Sheffield City Centre free wifi
● Engaging and enabling online safety for secondary school
students and their parents.
● Good Things Foundation Online Centres
Digital Inclusion
What’s missing? (opportunities)
● Sustainable funding
● Seed funding for small organisations to try new things out
● Publicity
● Linking up with students
● Links with business and business initiatives
● Providing people with the equipment to be digitally included.

10. The team looking at Digital Inclusion created a statement for what a
Digital Inclusion Summit should address:
Digital and engagement skills…
● That gives reasons for business and the council to engage
● That understands priorities for business
● That demonstrates reasons for business, funding
organisations, public and big independent funders to fund a
long-term, holistic approach to funding and resources.
Digital Inclusion Summit

12. The following points were identified by the group focussing on
Welfare Benefits – the rollout of Universal Credit:
Who needs support
● The digitally excluded
● People with disabilities and learning difficulties
● People with a history of substance abuse
● People whose first language isn’t English
● People who are at the beginning of their digital journey.
What’s already happening
● UC Partnership – parts of the council, other organisations in
the city and Citizens Advice
● How people can get online workstream
● Eligibility information
● The Understanding Universal Credit website.
Welfare Benefits

13. What should happen at the summit?
● Work through the challenges listed on Trello
● Explore – How do we make UC the start of somebody’s digital
inclusion journey?
● Create a common language
● Map UC user journeys in this city, identify key barriers and
current and potential digital resources
● Explore – How can we map and keep up to date the support
on how to get online?
● Explore – How do we support the most vulnerable?
Who else should be at the summit?
● GDS – Alastair Duggan (Head of Accessibility)
● Community Centres (Zest, Manor & Castle etc)
● DWP Jobcentre staff
● People who have been through the journey already (eg.
people in Barnsley)
● Data experts
● Dial – Barnsley Disabilities
Welfare Benefits Summit

14. At the end of the workshop, we reviewed and agreed a number of
actions and next steps for the people.shf domain:
● Chris Lowry – set up and share the details of a people.shf
Slack channel
● Chris Dymond – share the details of the people.shf Trello
board
● Roz Davies, Greg Fell and Mark Gannon – agree and share the
dates for each of the summits.
Keep in touch
If you have any questions or suggestions or would like to find out
more about the people.shf domain, please get in touch with Roz
Davies – roz@goodthingsfoundation.org
Next steps