Margaret Flanagan has over 13 years of retail management experience. She has held various roles at Dollar General and Target including Store Training Manager, Store Manager, Assistant Manager, and Guest Service Team Leader. Her experience includes training new managers, growing sales, reducing shrink and inventory management. She has a degree in Accounting Information Systems from Morrison University.

1. Margaret Flanagan
8630 Beechcraft Dr. Reno, NV 89506 - (775) 331-3527 - bwf789@gmail.com
Educational Experience:
Morrison University Reno, NV
Associates Degree in Accounting Information Systems, graduated June 2003
Key Competencies:
Retail Management Cost Reduction P&L Management
Project Management Inventory Management Complex Problem Solving
Internal Communication Training/Development Loss/Shrink Prevention
Professional Synopsis:
Dollar General 2013-2016
Store Training Manager (2015-2016)
• Effectively trained new Store Managers for the district by modeling corporate
policies and procedures. Focused on lowering shrink levels, growing profitability
and increasing efficiency and productivity. Once trainees were in role, would then
oversee their store and provide mentoring to help them run their business day to
day and trouble-shoot any barriers they would encounter while running my
location. Grew total Comp. sales in my location 35% within a year.
Store Manager (2014-2015)
• Managed staff members which included setting schedules, providing coaching
and developmental training, merchandising and setting planograms within the
store, assisting the District Manager with the training and development of several
management teams, monitoring shrink levels and maintaining inventory control.
Grew total Comp. sales in my location by 38% within a year.
Assistant Manager (2013-2014)
• Played an integral role in all logistics and operations related to opening a new
store within the district which required managing vendors and overseeing
deadlines.
Target 2004-2013
Guest Service Team Leader
• Lead a team of forty or more employees in multiple work centers including Guest
Service, Cashiers, Cart Attendants, Photo, Starbucks and Target Café.
• Held my team accountable through consistent training, coaching and the delivery
of yearly reviews.
• Temporarily promoted to LOD and Key Carrier for store closing at Prater Way
and have received the “Great Team Hero” award twice in my employment at
Target