Marcel Ford is a United States Veteran with over 10 years of management experience. He has held various positions involving administrative assistance, customer service, financial services, and legal support. His experience includes working as an administrative assistant, customer service representative, personal financial assistant, skip tracer, legal office aide, intake counselor, and technical support specialist. He has extensive experience with Microsoft software, accounting, and handling cash transactions.

1. Marcel L Ford
1901 Capo San Vito Ave
Las Vegas,NV 89123
Cell (832)283-7262
lamont45c@yahoo.com
Highlights
United States Veteran
Seasoned support professional
Over 10 years management experience
Capable of handling and managing large cash transactions
Software and Operating Platforms
MS Windows NT, Excel ,ISO, Outlook, MS Windows XP, MS Window 2000, MS
Windows 95, MS Windows 98, MS Windows 7, Word, Word Perfect
Experience
Randstad/UPS Las vegas, NV
Temporary Position as a Customer Service Representtive July 2015- October
2015
Answer phone calls from employees of contracted companies to order parts and ship them
per ground or flight.
Resolve order issues by ordering part from another warehouse if part is not in stock from the
closest warehouse.
Prebook flights for heavyweight shipments.
Express Professionals/United Brotherhood of Carpenters/CITF Las Vegas, NV
Temporary Position as an Administrative Assistant October 2014- April
2015
Imput information into the training manuals as dictated by the facilitator.
Correct all spelling and grammar issues.
Assist facilitator and subject matter experts in achieving the goals set for each week.
Make necessary changes to information as directed by the facilitator.
Office Team/ In Touch Credit Union Henderson,NV
Temporary Position as a Personal Financial Assistant March 2014-April-2014
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily
transactions using computers, calculators, or adding machines.
Camco Las Vegas, NV
Administrative Assistant June 2011-April 2013
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Oversee the maintenance and repair of machinery, equipment, and electrical and
mechanical systems.
Direct or coordinate the supportive services department of a business, agency, or
organization. Answer phones
Nevada State Bank Henderson,NV
Professional Banker V July 2007-June 2011
Lead Teller/Vault Teller
Identified fraud transactions and refered to manager and police for prosecution.
Process transactions such as term deposits, retirement savings plan contributions,
automated teller transactions, night deposits, and mail deposits.

2. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily
transactions using computers, calculators, or adding machines.
Open new accounts, Cd's, and retirement accounts
Fidelity/Volt Henderson,NV
Financial Service Representative March 2007-May 2007
Temporary position as a Financial Service Representative
Set up new accounts and process checks and disbursements
Work with other Fidelity departments to resolve customer issues
Assist clients in making deposits to IRA , Securities , and Brokerage accounts Set up new
accounts and send out wire transfers Provide quotes on Stocks , Mutual and
Moneymarket Funds
Check City Las Vegas,NV
Skip Tracer Nov 2006-March 2007
Locate customers that default on loans
Prepare documents for wage garnishments
Verify Employment
Clark County Treasurers Office Las Vegas, NV
Financial Office Assistant May 2006-Oct2006
Clark County Treasurers Office Las Vegas , NV Financial May 2006-Oct 2006 Collect
and process payment for property taxes Assist with production of various periodic
billing.s Review financial documents for completeness and accuracy.
Manpower/District Attorney's Office Las Vegas, NV
Legal Office Aide June2003-March2006
Legal Office Aide June 2003-March 2006 Enter new child support applications into
computer data base. Send out wage withholdings to employers. Provide title companies
with payoff amounts for child support judgements
Money Management International (MMI) Houston, TX
Intake Counselor April 2001-May-2003
Assist clients in a plan to pay off their unsecured deb.t Work closely with credit card
companies to reduce interest rates. Recommend options for budget and spending habits ;
Offer Credit Reports
MCI Sugar Land Sugar Land, TX
Technical Support Specialist Nov 1997-March 2001
Liaison between customers , account teams , and engineers Troubleshooter for toll-free
numbers , calling cards , account and id codes , circuit id's and network problems.
Provide customer solutions for billing and fraud issues. Educate clients on available
products , features , and promotions Houston Federal Credit Union
Education
Purdue University West Lafayette,Indiana/August 1983-May 1984
Business Management
Indiana University Northwest Gary,Indiana/January 1985 - December 1986
Business Management