Maranda Thibodeau is a student at Southern New Hampshire University projected to graduate in 2018 with a GPA of 3.555. She has experience working in customer service roles at McDonald's, Wegman's pharmacy, and J.W. Pepper, demonstrating skills in teamwork, communication, and customer service. She also volunteers in her community and has taken courses in various subjects including marketing, science, math, English, psychology and sociology.

1. Maranda S. Thibodeau
224 Oliver Drive maranda.thibodeau@snhu.edu
Chester Springs PA, 19425 603.515.6766
Ongoing Degree
Manchester, NH
Projected Graduation: 2018- Southern New Hampshire University
 GPA- 3.555
 Volunteered at Service Learning working with premature babies in spring of 2015
 Attended The Penman Press Club in spring of 2015
 Courses completed: Medical Terminology, IT-100, IT-210, Intro to Marketing, Human
Relations, Math 130, Math 240, Environmental Science, English Comp 1, Intro to
Literature, Psychology, and Sociology.
Experience
March 2012- June 2015 Sales Associate/Manager McDonalds
 I lead shifts every week, making sure customers get a fast, accurate, friendly experience
every visit.
 I provide leadership to crew and other managers during a shift to ensure great quality,
service, and cleanliness to our customers.
 I perform a variety of tasks, which may include; planning for each shift, monitoring
performance during the shift, taking action to ensure the team is meeting McDonald's
standards, monitoring safety, security, and profitability, and communicating with the next
Shift Manager to help prepare him/her to run a great shift.
 I am responsible for meeting targets during my shifts, and for helping their assigned
departments meet their goals.
Skills
Patience
Team Work
Drive
Written Communication
Self-Motivation

2. Flexibility
July 2015-Present Pharmacy Tech Wegman’s
 Helps health care providers and patients by greeting them in person and by phone;
answering questions and requests; referring inquiries to the pharmacist.
 Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory
level; anticipating needed medications and supplies; placing and expediting orders;
verifying receipt; removing outdated drugs.
 Maintains a safe and clean pharmacy by complying with procedures, rules, and
regulations.
 Protects patients and employees by adhering to infection-control policies and protocols.
 Organizes medications for pharmacist to dispense by reading medication orders and
prescriptions; preparing labels; calculating quantities; assembling intravenous solutions
and other pharmaceutical therapies.
 Maintains records by recording and filing physicians' orders and prescriptions.
August 2015-Current Customer Service Rep J.W Pepper
 Present great customer service skills over the phone
 Answer customer’s calls
 Help assist customers to the best of my ability
 Strive to help customers find the music they need, and deliver it fast.
 Place orders, and take payment over the phone
 Enter in PO’s for customers
 Answer and write emails to customers
Education
August 2010-June 2014 Farmington High School Farmington, NH
 Top 30/91 in my graduating class GPA 3.0 (86%).
 Exceled in College preparatory programs.
 Volunteered for the FAME Program which seeks to provide tutoring and homework help
for after school programs.
 Varsity cheerleader
 Awarded honor roll all four quarters (2013-2014)