This document contains the resume of Mara Vernon. It summarizes her professional experience in leadership development, coaching, training, and higher education. She has over 20 years of experience facilitating leadership and communication training programs. She holds certifications in coaching, emotional intelligence, strengths assessment, and other areas. Mara has held training and leadership roles at various companies and universities.
1. MMMMaraaraaraara BBBB VVVVernonernonernonernon •••• CPCCCPCCCPCCCPCC •••• PCCPCCPCCPCC •••• CDWFCDWFCDWFCDWF
mara@rippleadership.com | Cell 303-521-2452 | 10703 Moore Way Westminster CO 80021
www.rippleadership.com | http://www.linkedin.com/in/marabvernon
PROFESSIONALPROFESSIONALPROFESSIONALPROFESSIONAL QUALIFICATIONSQUALIFICATIONSQUALIFICATIONSQUALIFICATIONS
Leadership Development
Leadership Coaching
Organizational Development
Communications & Creative Problem Solving
Teaching, Training, Facilitation & Presentation
Needs Analysis & Curriculum Development
Consulting
Performance, Financial & Time Management
Career & Alumni Services
Higher Education
EDUCATION & CERTIFICATIONSEDUCATION & CERTIFICATIONSEDUCATION & CERTIFICATIONSEDUCATION & CERTIFICATIONS
The University of Nevada, Las VegasThe University of Nevada, Las VegasThe University of Nevada, Las VegasThe University of Nevada, Las Vegas
Master of Arts, Communication Studies
Summa Cum Laude
Northern Arizona University, Flagstaff, ArizonaNorthern Arizona University, Flagstaff, ArizonaNorthern Arizona University, Flagstaff, ArizonaNorthern Arizona University, Flagstaff, Arizona
Bachelor of Science, Journalism, Photojournalism Major
Summa Cum Laude
TalentSmartTalentSmartTalentSmartTalentSmart
Emotional Intelligence Certified Facilitator
Master Trainer & Master Coach
WileyWileyWileyWiley PublishingPublishingPublishingPublishing
DiSC Authorized Partner & Facilitator
Five Cohesive Behaviors of a Team Authorized Partner
& Facilitator
ThThThTheeee DaringDaringDaringDaring WayWayWayWay™ CertifiedCertifiedCertifiedCertified FacilitatorFacilitatorFacilitatorFacilitator
GallupGallupGallupGallup
Strengths Mentor and Advising Professional (MAP)
The Coaches Training InstituteThe Coaches Training InstituteThe Coaches Training InstituteThe Coaches Training Institute (CTI)(CTI)(CTI)(CTI)
Certified Professional Co-Active Coach (CPCC)
Co-Active Leadership & Coach Training Graduate
International Coach FedeInternational Coach FedeInternational Coach FedeInternational Coach Federation (ICF)ration (ICF)ration (ICF)ration (ICF)
Professional Certified Coach-PCC & Member
WhatWhatWhatWhat Motivates MeMotivates MeMotivates MeMotivates Me
Certified Facilitator
Bluepoint LeadershipBluepoint LeadershipBluepoint LeadershipBluepoint Leadership
Advanced Leadership Academy Graduate
PROFESSIONALPROFESSIONALPROFESSIONALPROFESSIONAL EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE
RIPPRIPPRIPPRIPP LEADERSHIP LLCLEADERSHIP LLCLEADERSHIP LLCLEADERSHIP LLC 2013-Present
http://www.rippleadership.com
Possibility Illuminator | OwnerPossibility Illuminator | OwnerPossibility Illuminator | OwnerPossibility Illuminator | Owner
• Radiantly illuminate passionate possibilities for clients to live empowered lives through coaching and leadership development
• Coach and develop clients empowering transformation in leadership and life goals
• Facilitate custom and industry leading coaching, leadership, communication, management, and teamwork programming
• Consult identifying needs analysis and targeted curriculum development
• Create professional communication for clients seeking resumes, cover letters, and business plans
DORE ACHIEVEMENT CENTERSDORE ACHIEVEMENT CENTERSDORE ACHIEVEMENT CENTERSDORE ACHIEVEMENT CENTERS, Colorado, National & International 2003-2005
http://www.doreusa.com
Training & Operations DirectorTraining & Operations DirectorTraining & Operations DirectorTraining & Operations Director
• Led training and operations activities for 5 US locations including the HR function, and international development of training
materials, strategy, and implementation
• Developed curriculum including researching, writing, and facilitating company curriculum at all levels
• Leadership and support for the Dore exercise treatment program including client care, client testing, results interpretation,
equipment use and development, IT application support, and physician education and procedural support
• Strategic decision maker on leadership team managing facilities, teams, and clients for ongoing understanding and
excellence of program specialist and managerial roles
OFFICEMAX INCOFFICEMAX INCOFFICEMAX INCOFFICEMAX INC, Colorado, National Assignment 2002-2003
http://www.officemax.com
FieldFieldFieldField Training Manager | National Implementation ManagerTraining Manager | National Implementation ManagerTraining Manager | National Implementation ManagerTraining Manager | National Implementation Manager
• Led training and development function for a 14 state territory
• Developed, wrote, and facilitated management development curriculum achieving territory goals
• Strategic decision maker and partner for the territory leadership and management teams
• Created and implemented nationally the Boundless Selling Program, revolutionizing cross training and sales leadership
• Cross-functional collaboration and facilitation of company changes and integration due to Boundless Selling, including all
training, human resource, and operational documentation updates
2. KINKO’S INCKINKO’S INCKINKO’S INCKINKO’S INC, Colorado, Washington, Nevada, Arizona, and National Assignments 1994-2001
http://www.fedex.com/us/office/
RRRRegional Training Manager | Assistant Manager | Shift Manager | Inegional Training Manager | Assistant Manager | Shift Manager | Inegional Training Manager | Assistant Manager | Shift Manager | Inegional Training Manager | Assistant Manager | Shift Manager | In----Store TrainerStore TrainerStore TrainerStore Trainer
• Manage Golden, Seattle, Tukwila, and Portland Training Center training teams, facilities, and equipment
• Write and manage training budgets in excess of one million dollars consistently achieving fiscal responsibility
• Leadership of training team performance management and activity both locally and remotely
• Strategic decision maker and partner for market, district, and branch managers regarding training plans, class scheduling,
and training processes
• Facilitate all leadership, financial, time-management, and human resource classes
• Manage operations and results in a $2 million annual store including scheduling, processing payroll, controlling machine and
supply costs, customer service, interviewing and hiring, and vendor relations
• Led in-store training, team member development, and the human resource function
• Develop, implement, and enforce policies and procedures
• Train coworkers of all levels on new and continuing policies, procedures, and equipment
• Communication liaison between coworkers and management, and between the regional training office and the local branch
office
TRAINING CURRICULUM FACILITATEDTRAINING CURRICULUM FACILITATEDTRAINING CURRICULUM FACILITATEDTRAINING CURRICULUM FACILITATED
Coaching-Leadership
Emotional Intelligence
DiSC
The Daring Way™™™™ & Rising Strong
Trust & Smart Trust
Situational Leadership
Five Cohesive Behaviors of a Team
What Motivates Me
Positive Intelligence
Strengths & StrengthsQuest
Recruiting, Interviewing and Hiring
Performance Management
Time Management & Productivity
Performance Counseling
Communications
Service Recovery
HR Function
Presentation Skills
Five Dysfunctions of a Team
Good to Great
Leadership and Self Deception
Problem Solving
Financial Management
Leading Others
HIGHER EDUCATIONHIGHER EDUCATIONHIGHER EDUCATIONHIGHER EDUCATION PROFESSIONALPROFESSIONALPROFESSIONALPROFESSIONAL EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE
BRIDGEPOINT EDUCATIONBRIDGEPOINT EDUCATIONBRIDGEPOINT EDUCATIONBRIDGEPOINT EDUCATION, Denver, Colorado 2012-2013
http://www.bridgepointeducation.com
Talent Development Leadership Coach | Talent Development Program ManagerTalent Development Leadership Coach | Talent Development Program ManagerTalent Development Leadership Coach | Talent Development Program ManagerTalent Development Leadership Coach | Talent Development Program Manager
• Leadership coaching individually and in groups empowering individual and team effectiveness
• Curriculum development and facilitation employing ADDIE, group dynamics, and learning theory consistently achieving
exceeds expectations on performance appraisals and training feedback
• Creation of programming based on needs analysis and leadership request
• Strategic business partner
ROCKY MOUNTAIN COLLEGE OF ART + DESIGNROCKY MOUNTAIN COLLEGE OF ART + DESIGNROCKY MOUNTAIN COLLEGE OF ART + DESIGNROCKY MOUNTAIN COLLEGE OF ART + DESIGN, Denver, Colorado 2010-2012
http://www.rmcad.edu
Director of Career +Alumni ServicesDirector of Career +Alumni ServicesDirector of Career +Alumni ServicesDirector of Career +Alumni Services
• Created comprehensive short-term and long-term operating plans including department process and procedures, role
identification, goals and metrics, and integration into campus community
• Leadership of team, performance management, placement, budget, and campus function for Career + Alumni Services
• Exceeded placement goals within 9 months for two reporting periods with college placement averaging 93% for a three-
year period
• Achieved alumni data accuracy goals within 9 months increasing to over 70% from under 30%
• Implemented college-wide career services initiatives within 3 months including Passport to Success workshop and speaking
series, and Optimal Resume Suite and CareerShift career development web-based tools
• Created new department structure; interviewing, hiring, and training team members in less than 90 days
• Launched social media campaign increasing alumni integration and participation and raising Facebook metrics for Career +
Alumni Services fan page from below standard to above standard
• Digitized Alumni + Friends Newsletter converting to monthly format highlighting alumni and faculty every issue
• Created graduate show reception incorporating employers, alumni, new graduates, faculty, and staff achieving highest
participation for a Career + Alumni Services event ever of over 300 attendees
3. WESTWOOD COLLEGEWESTWOOD COLLEGEWESTWOOD COLLEGEWESTWOOD COLLEGE –––– ONLINE CAMPUSONLINE CAMPUSONLINE CAMPUSONLINE CAMPUS, Westminster, Colorado 2006-2010
http://www.westwood.edu
Director of Training | Director of Student Affairs | Director of Career ServicesDirector of Training | Director of Student Affairs | Director of Career ServicesDirector of Training | Director of Student Affairs | Director of Career ServicesDirector of Training | Director of Student Affairs | Director of Career Services
• Directed the training function through train-the-trainer facilitation, curriculum development, needs assessment, pre and post
learning assessment, and quality assessment
• Collaborated cross-functionally implementing new structure and positions resulting in 100% of respondents rating trainer
knowledge and experience, trainer performance/effectiveness, and the overall value of the program as above standard or
outstanding
• Management and leadership of a team of 45 including student affairs and career services managers, leads, and advisors
achieving highest company quality scores every period measured
• Leadership of communication, coaching, and retention activities through risk-based contact strategies, Co-Active Coach
training, student empowerment, and student community
• Fiscal and budgetary responsibility for multi-million dollar business unit
• Led the career development services team to servicing all online students and alumni toward career empowerment through
the facilitation of online workshops, professional networking, and business development raising annual employment metric
4% over two years
• Researched and implemented new technologies including web-based career tools and online community platform for
students and alumni increasing student and alumni engagement from 3% to 80%
ACADEMIICACADEMIICACADEMIICACADEMIIC TEACHINGTEACHINGTEACHINGTEACHING EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE
ASHFORD UNIVERSITYASHFORD UNIVERSITYASHFORD UNIVERSITYASHFORD UNIVERSITY, Denver, Colorado 2013
http://www.ashford.edu
Associate FacultyAssociate FacultyAssociate FacultyAssociate Faculty----OnlineOnlineOnlineOnline
• Perform all duties relating to online instruction including: posting faculty guidance and expectations, participating in
classroom discussion boards, grading assignments, properly responding to student inquiries providing timely and meaningful
feedback, and focusing on student-centered learning
UNIVERSITY OF NEVADAUNIVERSITY OF NEVADAUNIVERSITY OF NEVADAUNIVERSITY OF NEVADA, LAS VEGAS, Las Vegas, Nevada: Hank Greenspun School of Communication 1996-1997
http://www.unlv.edu/
PartPartPartPart----Time Professional InstructorTime Professional InstructorTime Professional InstructorTime Professional Instructor & Graduate Research AssistantGraduate Research AssistantGraduate Research AssistantGraduate Research Assistant
• Teach assigned communication studies courses, including Interpersonal Communication and Public Speaking during regular
semesters and summer school
• Create, develop and evaluate course materials and hold office hours to assist students
• Co-Author of UA News, the newsletter of the Greenspun College of Urban Affairs at the University of Nevada, Las Vegas
• Archival work for the Rebel Intelligencer, former UNLV school newspaper
NORTHERN ARIZONA UNIVERSITNORTHERN ARIZONA UNIVERSITNORTHERN ARIZONA UNIVERSITNORTHERN ARIZONA UNIVERSITY,Y,Y,Y, Flagstaff, Arizona: School of Communications 1994-1996
http://home.nau.edu/
PartPartPartPart----Time InstructorTime InstructorTime InstructorTime Instructor
• Teach assigned courses, including Basic Photojournalism and Introductory Black and White Photography
• Create, develop, and evaluate course materials and hold office hours to assist students
VOLUNTEER ACTIVITIESVOLUNTEER ACTIVITIESVOLUNTEER ACTIVITIESVOLUNTEER ACTIVITIES
The Davis Phinney Foundation for Parkinson’s – Victory Crew Benefiting the Davis Phinney Foundation for Parkinson’s
Habitat for Humanity, Volunteer Leader & Facilitator of Coaching & Career Services Program, Flatirons & St. Vrain Affiliates
Incredible Innovator & Hammy Awards for Leadership, Coaching & Community Commitment
Habitat for Humanity, Thrivent Builds Worldwide, International Build Volunteer, Huite, Guatemala
Junior Achievement, Classroom Teaching Volunteer
Lost Boys of Sudan, Volunteer Media Support
PUBLICATIONSPUBLICATIONSPUBLICATIONSPUBLICATIONS
Vernon, M.E. (1997). The Las Vegas News Bureau: A Narrative Look Through the Eyes of Time. Nevada Historical Society
Quarterly, Winter1997.
Vernon, M.E. (1997). The Credibility of News Photography in the Digital Age. Master’s Thesis; The University of Nevada, Las
Vegas.