1. Tami D. JohnsTami D. Johns
Raleigh, North Carolina
614-563-8254 tamij111@yahoo.com
TALENT, LEADERSHIP & ORGANIZATIONAL DEVELOPMENT PROFESSIONAL
WITH PROJECT MANAGEMENT & QUALITY EXPERIENCE
PROFILE
Areas of expertise: Talent Management, Succession Planning, Leadership Development, Facilitation, Employee
Engagement, Leadership Coaching, 360 Feedback, Business Process Reengineering, Learning & Development
Competencies: Business Acumen; Managerial Courage; Strategic Agility; Drive for Results; Creativity & Innovation
EXPERIENCE
Consultant, TD Johns, Raleigh, NC, 2014 – Current
• SPECIALIZING in retreats, motivational speaking, leadership coaching, team effectiveness and strategic planning
Manager, Talent Development & Organizational Capability, Lean Six Sigma Black Belt Rotation
Meijer Corporation, Grand Rapids, MI: 2010 – 2014
• PARTNERED with Field HR and met with senior leaders to conduct talent management and succession planning
sessions for Retail Operations, Marketing, IT, Merchandising, Supply Chain and HR to assess employees based on
performance and agility for business planning, pipeline development, hiring needs, organizational assessment,
leadership development participation and store director selection; increased internal promotion rate to 35%
• DEVELOPED the 5S (Sort, Set in Order, Shine, Standardize, Sustain) for the large retailer with 60,000 employees at
200 locations to reduce cost, eliminate waste and increase efficiency that became the standard as a result of the pilot.
Developed program; facilitated training for 75 leaders and 12 trainers; for 6 departments each, led 5-stage process
over 7 weeks simultaneously - leading to overall 18% post audit improvement
• ESTABLISHED internal organizational development practice to include talent management and succession planning
discussions with senior leaders, team effectiveness model, new leader transitions, change management approach,
Voices 360 coaching, culture & engagement survey implementation and executive on-boarding
• MANAGED Lean Six Sigma projects to reduce cost and increase revenue through waste elimination, process redesign
and cost & capital avoidance. Worked with teams to assess root cause for waste, conduct process mapping sessions,
identify and prioritize improvements and put control plans in place for sustainability
Assistant Director of Learning and Organization Development, Erickson Retirement, Baltimore, MD: 2008 – 2009
• CONDUCTED talent management and succession sessions with senior leaders to identify high potentials to fill
pipeline roles, identify organizational needs and discuss performance plans for low performers
• MANAGED an IT conversion project, working with senior and cross-functional operational leaders, to create business
processes and system modules for talent review, succession planning, performance management and development
planning with integration at 20 locations nationwide for 13,000 employees
• COLLABORATED with HR Partners to create a change management strategy for a large downsizing effort including
leader guides, training and talking points for HR, Managers and employees
Director of Education and Leadership Development, Donato’s Pizza Corporation, Columbus, OH: 2006-2007
• LED the Senior Executive Team through a process to move from a stalled project process with 847 tasks and 120
projects to a workable number of 130 tasks and 10 top projects to increase productivity level resources
• DEVELOPED a structure and curriculum for a corporate university; developed on-boarding program for new partners;
managed training for Store Directors and Regional Vice Presidents
Director of Education, Executive & Organization Development, Nationwide Insurance, Columbus, OH: 2000-2006
• SERVED as the Organizational Development lead for the financial business division with over 5,000 employees, with
matrix reporting to HR VP and CFO, to work with HR partners, Operational VPs and the C-suite leaders to assess
needs, create their HR strategy and deliver solutions in the areas of change management, leadership development,
management training, diversity & inclusion, talent management & succession planning, employee engagement &
culture and leadership/executive coaching

2. Tami D. JohnsTami D. Johns
Raleigh, North Carolina
614-563-8254 tamij111@yahoo.com
Director of Education, Executive & Organization Development cont…
• CREATED and FACILITATED leadership development programs at the Officer, Director and Manager levels involving
off site retreats, assessments, coaching, mentoring, rotational assignments, workshops, team building sessions, new
leader transitions, participant/manager meetings, 360 feedback sessions, participant-led monthly meetings and
executive status reporting leading to 25% promotion rate for participants
• HEADED a diversity & inclusion initiative for the company with 30,000 employees. Gathered internal and external
data, created a business case, met with leaders at all levels of the organization to increase awareness and education,
partnered with HR for training, recruiting and retention efforts, created minority development programs designed to
fill pipeline roles and aligned talent management and performance management programs to support program goals
Senior Performance Improvement Project Manager, Compuware Corporation, Columbus, OH: 1999 – 2000
• LED a project used for Capability Maturity Model certification leading to a branch certification level 2 with a score
of 2.67 by using consistent, repeatable tools and processes for audit; MANAGED multiple instructional design
projects to convert paper-based training into computer-based products
Owner and Principal Consultant, Mtex Consulting, Bloomfield Hills, MI: 1997 – 1999
• PARTNERED with the Global Purchasing division of a large automotive company as client executive and supplier
liaison on lean manufacturing, production control and supply chain management initiatives to reduce vendor costs
• CONSULTED with several large health care organizations to identify employee satisfaction issues, provided
recommendations and tracked progress through follow-up employee surveys with an increased satisfaction rate
ranging from 12-25% as a result of specific action plans
Project Manager, General Physics Corporation, Troy MI: 1995 – 1997
• LED a multi-million-dollar project to design and develop the curriculum for a Worldwide Purchasing Division of a
global manufacturer by managing a staff of instructional designers, technical writers, graphic designers, course
developers and facilitators; designed e-learning courses and facilitated tele-training sessions via satellite; created on-
boarding programs for leaders from Asia, Europe, Mexico and Canada on culture integration & lean manufacturing
Consultant to Training Manager, MetSource Consulting - MetLife, Southfield, MI: 1990 – 1995
• DESIGNED and DELIVERED courses for Fortune 500 clients using adult and experiential learning approaches and
evaluated through post-training testing, manager feedback, 1:1 coaching and job observation
• MANAGED a team of 20 consultants responsible for training and supervising 300 call center employees serving over
600,000 customers nationwide for benefits administration centralization
EDUCATION
MSA, General Administration: Central Michigan University, Mt. Pleasant, MI
BA, Communications/Human Resource Development: Oakland University, Rochester, MI
PROFESSIONAL CERTIFICATIONS & DEVELOPMENT
• Myers Briggs Type Indicator (MBTI)
• DiSC
• Lominger Voices 360
• Development Dimensions International
• DialogueSmarts (Crucial Conversations)
• Lean Six Sigma training
• Instructional Systems Design
• Project Management Methodology
• Minority Supplier Development Program
• Disney Leadership Institute
MILITARY SERVICE

3. Tami D. JohnsTami D. Johns
Raleigh, North Carolina
614-563-8254 tamij111@yahoo.com
United States Army, Preventive Medicine Specialist (91S) Honorable Discharge