1. David I. Paez
71 Highview Dr, Cochranville, Pa 19330: 484-431-3087: davipaez@hotmail.com
Professional Summary
I am actively seeking an opportunity to expand the skills I have acquired as an experienced cable
technician and small business owner/operator and transition my skills into a management opportunity. I
am fluent in Spanish and have strong computer, customer relations and technology skills.
Skills
-Safety Committee Member since 2012 – attend monthly safety meetings to ensure proper operation
procedures.
-Assisted with planning, establishing, implementing, and maintaining a pocket safety manual for all
technicians.
-Conducted in monthly Safety committee meetings.
-Performed other related duties as directed that correspond to the overall function of this position
-Ability to work at all levels within an organization and the ability to work in a diverse work group
-Identified and evaluated hazardous conditions and practices in the workplace.
-Proficient in Microsoft applications such as Word, Excel, Powerpoint, Internet Explorer
-Highly skilled information technology professional with over 10 years of hands-on experience
-Trained in Cisco Routers, Arris VOIP modems
-Provide outstanding service to a wide variety of cliental throughout Montgomery, Chester and
Delaware Counties.
Work History
Softpath Systems LLC (Verizon) Coatesville, PA19320 Feb 2016-present
Temporary Auditor:
-Oversee 100% of Verizon proposed scrap from CTDI with precise documentation.
-Responsible for quality audits on CTDI finished goods products that include IPC, 7100p1, 7100p2,
VMS, 335, 435 units based on Verizon quality standards.
-Collect, trend and analyze process audit results
-Communicate with QC lead, floor supervisor and Branch manager concerning all Verizon units at
CTDI.
Aero Communication Inc (Comcast) Boothwyn, PA 19061 2006 - Dec’ 2015
Lead Technician:
-Technician for Comcast /Xfinity X1 Voice/Internet/Digital video bundle package
-Recognized as a top 5 technician in Montgomery and Chester counties in 2009-2014
-Communicate on operational issues and changes to supervisor on regular basis
-Face to face customer service representative servicing 5 to 10 customers daily
-Installation of coaxial, cat5, and data network at customer’s residence
-Made sure the devices are working well and up to the customers satisfaction
-Installed stet top box, hubs, terminals, XI3’s, digital converters, modems, phones,
Internet installations
-Performed cabling based on customers request. Ran wires into the house, installed the products
according to customers interest
-Experience troubleshooting, testing Set Top Box, Optical Network Terminal, Broadband Home Router,
testing or repair, including set-top boxes, optical network terminals computers
2. Education
-West Chester University West Chester, PA 19383
-Bachelor of Science: Business Management 2004
-Sante Fe Community College Gainesville, FL 32606 2002
-Associates of Arts Liberal Arts
Volunteer
-Volunteer as a computer/ internet technician at CCLU- Centro Cultural Latinos Unidos
-National E License soccer coach- over 6 years of travel coaching experience
-Octorara/LanChester United soccer club trainer for U10-U13 squads.
-Part-Time worker at Home Depot as cashier. Cashier of the month during the month of March.