Slides include general management, troubleshooting, compliance, policies, email archiving and the use of PowerShell. We will review how to monitor Exchange with the Event viewer and System Center, and we will discuss the Exchange best practice analyzer. You can learn more about the latest version of FREE Veeam Explorer for Exchange: http://go.veeam.com/veeam-explorer-for-microsoft-exchange VIDEO for this webinar: http://www.veeam.com/videos/managing-your-exchange-architecture-4813.html

1. Managing your Exchange Architecture
LEARN EXCHANGE – PART 2
© 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Niels Engelen
System Engineer, Veeam Software
niels.engelen@veeam.com
Johan Huttenga
System Engineer, Veeam Software
johan.huttenga@veeam.com

2. Recap: Last Session
We’ve discussed:
‐ Exchange 2013 Architecture
‐ Deployment Planning
‐ Installing Exchange 2013
Last Time
our session on the 21st of August

3. Session Overview
We’ll be discussing:
‐ Exchange Management
‐ Troubleshooting Mail Flow
‐ Compliance Policies (including DLP and Email Archiving)
‐ Monitoring Exchange (Events, SCOM, and Best Practice Analyzer)

4. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Co-Existence
Popular Question
from last session

5. Co-Existence with Exchange 2010 and 2007
‐ You’ll need to plan
carefully (will need Exchange
2010 SP3 or higher, Exchange
2007 SP3 rollup 10 or higher
and Exchange 2013 CU2 or
higher)
‐ Make sure that you’ve
verified DNS namespaces,
and that Outlook Anywhere
is enabled on the older
Exchange servers.

6. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Exchange Management

7. Management Tools
Exchange 2013
Exchange Admin Center
(http://<server>/ecp)
Exchange Management Shell

8. PowerShell baby!
Exchange 2013
‐ Mailbox management:
‐ New-Mailbox, Get-Mailbox, Enable-Mailbox, Remove-Mailbox,...
‐ Mailbox configuration:
‐ New-MailboxFolder, Get-MailboxFolder, New-MailMessage
Remember: Get-Help <cmdlet>
For example, Get-Help Get-Mailbox

9. PowerShell baby!
Exchange 2013
‐ Active Directory
‐ Anti-spam and anti-malware
‐ Client Access
‐ Cmdlet extension agent
‐ Email address and address book
‐ Federation and hybrid
‐ High availability
‐ Mail flow
‐ Mailbox
‐ Mailbox database
‐ Mailbox server
‐ Move and migration
‐ Organization
‐ Permissions
‐ Policy and compliance
‐ Security
‐ Server health, monitoring, and
performance
‐ Sharing and collaboration
‐ Unified Messaging
‐ Users and groups

10. Certificate Management
Exchange 2013
‐ You’ll need to configure split brain DNS, UPN (User Principal Names)
accepted domains, and then setup certificates for public facing CAS
servers.
‐ You can have a look at the details here: www.msexchange.org/articles-
tutorials/exchange-server-2013/management-administration/managing-
certificates-exchange-server-2013-part1.html

11. DAG Management
Exchange 2013
‐ A single NIC for DAG members is supported, but members must have the
same networks (for MAPI and Replication traffic). Remember binding order!
‐ Don’t use circular logging for VSS support.
‐ Having a few DAGs that are smaller instead of really large ones (improved
DAG replication), but having less disks reduces snapshot creation time for
VM backup. Remember witness file shares!
‐ You can change heartbeats to avoid cluster failover (multi-site
deployments):
cluster /prop

12. Maintenance Mode for Mailbox Servers
‐ Ensures that your users wont be affected by patching and hardware
maintenance.
Exchange 2013
Set-ServerComponentState <server> -Component HubTransport -State Draining -Requester
Maintenance
Restart-Service MSExchangeTransport
#if server is multi-role:
Restart-Service MSExchangeTransport
Restart-Service MSExchangeFrontEndTransport
Redirect-Message -Server <server> -Target <MailboxServerFQDN>
Suspend-ClusterNode <server>
Set-MailboxServer <server> -DatabaseCopyActivationDisabledAndMoveNow $True
Get-MailboxServer <server> | Select DatabaseCopyAutoActivationPolicy
Set-MailboxServer <server> -DatabaseCopyAutoActivationPolicy Blocked
Set-ServerComponentState <server> -Component ServerWideOffline -State Inactive -Requester
Maintenance

13. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Troubleshooting Mail Flow

14. Mail Transport
‐ SMTP is used to transfer messages
(send and receive) in and out of the
email organization.
Exchange 2013

15. Oh no, something is wrong
‐ Delivery reports can be run in the Exchange Admin Center
Troubleshooting Mail Flow

16. PowerShell baby!
‐ Exchange 2013 is all about PowerShell
‐ Test health and functionality of
your servers
‐ All cmdlets start with Test-
‐ Pre-defined scripts!
‐ C:Program FilesMicrosoftExchange ServerV15scripts
‐ Or using
Troubleshooting Mail Flow
Get-Command -Verb Test | Where Module -match $env:computername
PS: cd $exscripts

17. PowerShell baby!
‐ Creating the test user:
‐ Testing the mailflow:
‐ Testing DAG replication:
Troubleshooting Mail Flow
.new-TestCasConnectivityUser.ps1
Test-MailFlow
Test-ReplicationHealth –Identity <server>
Get-MailboxDatabaseCopyStatus

18. ‐ Testing the Outlook Web Service
‐ Testing if all the Mailbox Databases are ok
‐ Testing if you can use a mobile device to a mailbox
Test-ActiveSyncConnectivity
Test-OutlookWebServices
PowerShell baby!
Troubleshooting Mail Flow
Test-MAPIConnectivity –Server <server>

19. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Compliance Policies

20. Messaging policy and compliance
‐ In-place eDiscovery & hold
‐ Auditing
‐ Data Loss Prevention
‐ Retention Policies
‐ Journaling
Compliance Management

21. In-place eDiscovery & hold
‐ In-place eDiscovery
‐ Search mailbox data
‐ Copy them to a Discovery mailbox
‐ In-place hold: preserve ESI!
‐ Search mailbox data
‐ Preserve messages from deletion, modification and tampering
Compliance Management

22. Auditing
‐ Reports to find changes made
‐ Mailboxes
‐ Configuration settings
‐ Even log administrators mailboxes!
‐ Enabled per mailbox
Compliance Management
Set-Mailbox -Identity “Johan" -AuditEnabled $true
Set-Mailbox -Identity “Niels" -AuditEnabled $false

23. Data Loss Prevention
‐ Protect sensitive data from being send or deleted
‐ Comes pre-defined with regulatory standards
Compliance Management

24. Retention policies
‐ MRM: Messaging Records Management
‐ How long should messages be retained?
‐ Where should the messages be retained?
‐ Should all messages be retained for the same period?
Compliance Management

25. Journaling
‐ Not the same as archiving!
‐ Record all communications via a transport agent
‐ Can be configured on internal, external or all messages
‐ Reports can be generated for audits
Compliance Management

26. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Email Archiving

27. Making sure the Exchange server runs smoothly
‐ Exchange 2013 is designed to use less IOPS.
Exchange archiving

28. What do we need?
‐ An archive database
‐ Enable the archive option per mailbox
‐ Optional: multiple archives (used in most cases)
‐ Optional: automated archival
Exchange archiving
‐ Easy setup: all done via the Exchange Administration Center
‐ PowerShell is also supported!

29. What do we need?
‐ Creating the archive database
Exchange archiving

30. What do we need?
‐ Enabling archiving for a user
Exchange archiving

31. © 2014 Veeam Software. All rights reserved. All trademarks are the property of their respective owners.
Monitoring Exchange

32. Using Event Viewer
An overview of logs for
monitoring, compliance and
troubleshooting.
Exchange monitoring

33. Using SCOM
An overview of all components:
state, health, and performance
Exchange monitoring

34. Using BPA
Is integrated with Office
365, and allows you to
review your environment
for issues, and provides
additional information
where necessary.
Exchange monitoring

35. Further Reading and References
We will be doing a third part of this series,
and will publish some supporting material as
well at veeam.com.
However if you’d like there is a lot more
detailed information available (some of which
we used to create this series):
http://microsoftvirtualacademy.com
http://blogs.technet.com/b/exchange/
(you had me at EHLO)

36. Next time
We’ll be discussing:
‐ Exchange Security
‐ High Availability and Recovery
‐ Built-in and Veeam Instant
Recovery as well Item-level
recovery
‐ Exchange patch testing with
Veeam’s Virtual Lab
Niels Engelen
System Engineer, Veeam Software
niels.engelen@veeam.com
Johan Huttenga
System Engineer, Veeam Software
johan.huttenga@veeam.com
Questions?