This document provides guidance for managers on addressing workplace trauma. It discusses examples of traumatic events, their impact on employees including potential symptoms like shock, anxiety and isolation. Left unaddressed, this can negatively impact the organization through staff attrition, absenteeism and decreased productivity. The document recommends that managers acknowledge the trauma, communicate critical information to employees and help transition the workplace back to normal functioning. It also suggests referring employees to an Employee Assistance Program for additional support if needed. The EAP can help employees cope and emphasize resiliency through counseling and resources.