Organisational Behaviour ; Robbins, S.P., Judge, T.A., Millett, B., Boyle, M. (2014) , 7ed.. NSW, Australia: Pearson Education Australia
“The Retention Bonus? Time,” S. Greenhouse, The New York Times(January 8, 2011), pp. B1, B7
“The Yawning of a New Era,” M. V. Rafter, Workforce Management (December 2010), pp. 3–4
“Deutsche Says It Does More with Less,” M. Turner, Financial News (June 2, 2011), efinancialnews.com
David J. Abramis (1994) Relationship Of Job Stressors To Job Performance: Linear Or An Inverted-u? Psychological Reports: Volume 75, Issue , Pp. 547-558
Mei-yung Leung, Yee-Shan Chan, Paul Olomolaiye. (2008) Impact of Stress on the Performance of Construction Project Managers. Journal of Construction Engineering and Management 134:8, 644-652
4. The Discussion…
Should organisations be
responsible for relieving
& reducing stress in the
workplace?
Should they reduce
stress?
Is it to the Organisations
competitive advantage?
7th April 2014 Seminar 7b: Work Stress 4
7. Possible sources of stress
Environmental Factors
Economic uncertainties
Political uncertainties
Technological change
10th March 2014 Case Study 3b: Job Satisfaction 7
8. Possible sources of stress cont.
Personal Factors
Family
Personal relationships
Marital difficulties
Break-up of a
relationship
Troubles with children
Overextended
financial resources
7th April 2014 Seminar 7b: Work Stress 8
9. Possible sources of stress
Organisational Factors
Task demands
relate to a person’s job.
Role demands
relate to pressures
placed on a person as a
function of the
particular role he or she
plays in the
organization
7th April 2014 Seminar 7b: Work Stress 9
14. Counter Point
Stress is part of
“the game”
Employees need
to deal with it…
Higher
performance
needs some stress
7th April 2014 Seminar 7b: Work Stress 14
16. How is the Work Stress situation in Fiji?
10th March 2014 Case Study 3b: Job Satisfaction 16
17. Stress in different professions
Public Sector Private Sector
7th April 2014 Seminar 7b: Work Stress 17
18. Type of Work
Administrative Hands-On Operations
Workload stress
Too much multitasking
Back-logs of work
Office politics
Physical labour
Physical teams
Heat/cold stress
Health & Safety
7th April 2014 Seminar 7b: Work Stress 18
19. Stress is Personal
Manner of work
not pertinent
Physical or
office, no
different:
Stress is Stress
7th April 2014 Seminar 7b: Work Stress 19
20. Do responsible managers relieve the stress
on their employees?
20th February 2013 Case Study: Coral Reef Resort 20
21. Not about Eliminating but Managing
All workplaces = some
form of stress
Impossible to remove
all stress
“Managing
Stress”
7th April 2014 Seminar 7b: Work Stress 21
22. Not ALL about Managers
7th April 2014 Seminar 7b: Work Stress 22
Everyone is
responsible to
MANAGE
Individuals
Groups & Teams
Organisations
23. Individual & Group Level
Individuals need
to know their
levels
Groups be aware
of stress in others
Teams to support
each other
7th April 2014 Seminar 7b: Work Stress 23
24. Organisational Level
Improved employee
selection & job
placement
Training
Increased employee
involvement
Improved organisational
communication
Well being Programmes
7th April 2014 Seminar 7b: Work Stress 24
26. References
Organisational Behaviour ; Robbins, S.P., Judge, T.A., Millett, B.,
Boyle, M. (2014) , 7ed.. NSW, Australia: Pearson Education Australia
“The Retention Bonus? Time,” S. Greenhouse, The New York
Times(January 8, 2011), pp. B1, B7
“The Yawning of a New Era,” M. V. Rafter, Workforce Management
(December 2010), pp. 3–4
“Deutsche Says It Does More with Less,” M. Turner, Financial News
(June 2, 2011), efinancialnews.com
David J. Abramis (1994) Relationship Of Job Stressors To Job
Performance: Linear Or An Inverted-u? Psychological Reports:
Volume 75, Issue , Pp. 547-558
Mei-yung Leung, Yee-Shan Chan, Paul Olomolaiye. (2008) Impact of
Stress on the Performance of Construction Project Managers.
Journal of Construction Engineering and Management 134:8, 644-652
7th April 2014 Seminar 7b: Work Stress 26
Physiological Symptoms
stress could create changes in metabolism, increase heart and breathing rates and blood pressure, bring on headaches, and induce heart attacks. Evidence now clearly suggests stress may have harmful physiological effects.
Psychological Symptoms
Job dissatisfaction is “the simplest and most obvious psychological effect” of stress.
other psychological states—for instance, tension, anxiety, irritability, boredom, and procrastination.
Behavioural Symptoms
include reductions in productivity, absence, and turnover, as well as changes in eating habits, increased smoking or consumption of alcohol, rapid speech, fidgeting, and sleep disorders.
Although the reality on the ground is that all workplaces have some form of stress, it is not solely the responsibility of the manager to relieve all these stresses on their employees.
More than relieve stress, I prefer to think of it a ‘managing stress’ in the workplace.
Although the reality on the ground is that all workplaces have some form of stress, it is not solely the responsibility of the manager to relieve all these stresses on their employees.
More than relive stress, I prefer to think of it a ‘managing stress’ in the workplace.
As has been discussed a little bit of work induced stress can be good for productivity, while too much stress has a negative effect. To further complicate this, every person has different stressors and levels of stress, not just as individuals but also day to day.
Only one of the three sources of stress are controlled by management, namely the Organisational Factors, with the Environmental; and Personal Factor beyond their control.