There have been outbreaks of infectious diseases like MRSA at a health and social care facility for elderly residents. This poses risks to residents' health and has increased hospital admissions. It has also generated media and public concern. The organization must address this issue amid budget cuts. You must analyze differing stakeholder perspectives on quality, standards for measuring quality in residential facilities, approaches to quality systems, and barriers to quality delivery. You will evaluate the facility's current systems, policies and procedures for achieving quality and suggest improvements while considering other quality-influencing factors.

1. Managing Quality in Health and Social Care
Managing Quality in Health and Social CareManaging Quality in Health and Social CareOrder
DescriptionManaging Quality in Health and Social CareAssignment title : Managing Quality
in the period of austerity in Great BritainIntroduction and background notes
(vocationalcontext)As a health and social care worker employed in a Local Authority facility
in West London you are required to have an understanding of strategies for achieving and
improving quality in health and social care services within the community in which you
work it. Your organization has recently encountered frequent outbreaks of infectious
diseases which have affected the quality of services, and for which a solution is required.
Your Senior Manager, in a bid to find comprehensive solution to the problems facing the
organisation as outlined has asked you and other colleagues to make written contributions
by answering the questions following. The manager will collate and analyse the answers in
the hope that these will provide a variety of insights that will ultimately help to solve the
problems.Case Scenario:There has recently been the spread of infectious diseases,
suspected to be linked to Methicillin- Resistant Staphylococcus Aureus (MRSA), within the
facility where you work for the care of elderly residents. A large number of the clients, many
of whom are susceptible to infection, share eating and living accommodation. Infections
constitute a major cause of illness among care home residents which often result in an
increase hospital admission rate; it is therefore very important to tackle such infections as
quickly and efficiently as possible. Some healthcare-associated infections are resistant to
antibiotics and this situation has generated high media attention, while the residents, their
families and relatives, as well as local residents have all been very alarmed. Incidentally
everyone seems to have an opinion and ‘ solution’ to the problem.General prevailing
conditions: This case under consideration is happening at a period of economic recession
when funding from the Local Authorities have been slashed and health and social care
service providers are advised to re-evaluate and wherever possible redesign their
strategies, approaches and systems for services delivery. Such changes have to be done with
a view to improving service quality, the reduction in funding notwithstanding.????????The
main focus of your discussions throughout the assignment must be on Managing Quality
and??should relate primarily to the case study while exploring wider issues relating to
managing qualityTask 1: LO1 – Understanding differing perspectives of quality in relation
to health and social care servicesUsing the case scenario, you must include the following in
your report and discussion to demonstrate an understanding of the differing perspectives of
quality in relation to health and social care services1.1 Explain the perspectives that

2. stakeholders connected with the health and social care organisation can have regarding
quality1.2 Analyse the role of external agencies in setting standards for quality in health and
social care1.3 Assess the impact of poor service quality on the stakeholders connected with
the health and social care organisation under consideration.Task 2: LO2 – Understand
strategies for achieving quality in health and social care services2.1 Explain the standards
that exist in health and social care for measuring quality, especially in residential care
facilities2.2 Evaluate different approaches to implementing quality systems2.3 Analyse
potential barriers to delivery of quality health and social care services in the case study
organisationTask 3: LO3 – Be able to evaluate systems, policies and procedures in health
and social care3.1 Evaluate the effectiveness of systems, policies and procedures used in the
health and social care setting in achieving quality in the service(s) offered3.2 Analyse other
factor(s) that influence the achievement of quality in the health and social care service3.3
Suggest ways in which the health and social care facility could improve quality