Sandra Jean Fowler has over 12 years of experience in customer service and hospitality. She has 10 years of experience in supervision with strengths in problem solving, troubleshooting, training, and leadership. Her experience includes managing front desk operations at a military lodging facility, accounting for $900 daily in cash and $4 million in annual revenues. She also has experience as a dining room and dietary supervisor. She is currently pursuing an Associate of Arts degree in Hospitality, Travel, and Tourism from the University of Phoenix.
My name is Ryan Campbell and my background includes work with both small entrepreneurial establishments and large corporate environments. So my experience has taught me an important lesson – satisfy the customer and your business will grow. To summarize, my dual strengths are creative imagination and a strong business sense.
My name is Ryan Campbell and my background includes work with both small entrepreneurial establishments and large corporate environments. So my experience has taught me an important lesson – satisfy the customer and your business will grow. To summarize, my dual strengths are creative imagination and a strong business sense.
1. Sandra Jean Fowler
5755 E. River Rd. Apt. 2901, Tucson, AZ 85750
520-207-4223 (Home)
sandrajeanfowler@yahoo.com
PROFILE
• 12+ years of experience in customer service and hospitality.
• 10 years experience in supervision with recognized strengths in problem solving.
troubleshooting, training, and leadership.
• Proficient in Microsoft Word and PowerPoint as well as verbal and communication skills.
• Ability to work in a team environment or independently.
SUMMARY OF QUALIFICATIONS
• Accounted for $900 daily cash funds and $4m in annual revenues.
• Helped garner nominations for “Best Services”, Air Force wide “innkeeper” awards, and
“excellent” ratings in Pacific Operational Readiness Inspections.
• Managed multiple shifts accounting for 650+ bed spaces and supervision of 22 front desk
associates consisting of military and civilian employees.
• Supervised 15+ dietary assistants and cooks in a food service establishment.
• Developed job descriptions for 27+ positions designed for a new dietary department.
• Executed hiring and terminating procedures.
• Maintained payroll records and produced reports for payroll departments.
• Assisted in grand opening of 2 separate hospitality organizations.
EMPLOYMENT OVERVIEW
18 FSS/FSVL, Shogun Inn Lodging
2. Front Desk Lead Associate Kadena AFB 2007 – 2008
18 FSS/FSVL, Shogun Inn Lodging
Front Desk Associate Kadena AFB 2006 – 2007
National City Mortgage Company
Release Processor Miamisburg, OH 2003 – 2003
The Montecito/HDS Services
Dining Room Supervisor Peoria, AZ 2001 – 2001
Farmington Hills Living Facility/HDS Services
Dietary Supervisor Farmington Hills, MI 1991 – 2000
EDUCATION
University of Phoenix
• Associate of Arts/Hospitality, Travel, and Tourism 2009 – Present
Sinclair Community College
• Business Management 2002 – 2005