1. JAMES E. DEAN
5004 N. Glendora Ave.
Covina, Ca 91724
(503) 866-0073 (Cellular)
emailjamesdean@yahoo.com
Please find enclosed a recently updated copy of my resume. As I think the resume will
indicate, I have acquired extensive experience and training in Maintenance, Management,
Customer Relations, Problem Solving and related multitasking. I am certified in R-410A and
Preventive Maintenance Technician Certification (EPA Certifications). I have received
recognition and multiple awards for exceptional job performance including “Team of the
Year”, and “Service Manager of the Year”, leading to increased responsibilities at larger
properties and work in the Pacific Northwest.
I am presently seeking a challenging career position as Regional Service Manager or in a
related capacity utilizing my skills, training and aptitudes. I work well with people, am highly
motivated and am effective in high pressure situations. I adapt quickly to new environments
and am knowledgeable in work prioritization.
If my qualifications are of interest to you, I would welcome an opportunity to discuss them
with you further in a personal interview.
Sincerely,
James E. Dean
Enclosure
JAMES E. DEAN

2. 5004 N. Glendora Ave.
Covina, Ca 91724
(503) 866-0073 (Cellular)
emailjamesdean@yahoo.com
SUMMARY OF QUALIFICATIONS:
• Skilled professional with extensive experience in Maintenance, Management, Customer
Relations, Problem Solving and related multitasking.
• Detail-oriented, with outstanding work prioritization skills and aptitudes. Team player
with a positive work attitude.
• Experience working with individuals from a wide variety of backgrounds.
• Proficient in business operations, work prioritization and working individually as well
as in a team environment.
EXPERIENCE:
Regional Maintenance Director, OFC Management, Valley Village, CA, 2014-Present
Maintenance Supervisor, Riverstone Residential Group, Hillsboro, OR, 2011-2012
Service Manager, Mark-Taylor Residential, Hillsboro, OR, 2008-2011
Maintenance Supervisor, Lemon & Pear Tree Apartments, Mesa, AZ, 2007-2008
Owner/Operator, Strike Force Maintenance, LLC, Mesa, AZ, 2005-2007
Maintenance Supervisor, Capstone Real Estate Services, Austin, TX, 2003-2005
Maintenance Supervisor, Sares/Regis Group, Oceanside, CA, 2001-2002
Maintenance Supervisor, Bernard/Allison Management Services, Phoenix, AZ, 2000-2001
Maintenance Supervisor, GNS Management, Phoenix, AZ, 1998-2000
Maintenance Supervisor, McElroy Management, Phoenix, AZ, 1998
Maintenance Supervisor, Interwest Property Management Services, Phoenix, AZ, 1997-1998
Maintenance Supervisor, Bennett Property Management, Mesa, AZ, 1995-1997
Sergeant, U.S. Army, Fort Hood, 1993-1994
Sergeant, U.S. Army, Schufield Barracks, 1989-1993
Sergeant, U.S. Army, Fort Ord, 1988-1989
Corporal, U.S. Army, Fort Ord, 1986-1988
EDUCATION / LICENSES / TRAINING:
• Management and other coursework, Hawaii Pacific University
• Certification, Air Conditioning and Refrigeration, Altamaha Technical College
• Sexual Harassment Counseling, Certification, U.S. Army
• Job-related training: Certified Universal Technician for A/C & Refrigeration meeting
EPA Standards, Asbestos in Buildings: Class IV Asbestos Awareness Training; Mold
Awareness and Remediation class; Lead-based Paint Awareness Training, Hazardous
Materials course, U.S. Army, Primary Leadership Development course, U.S. Army;
familiar with Quicken, Microsoft Windows, WordPerfect. 20 years combined
supervisory and management experience; 12 years professional experience in apartment
and single family homes.
• Additional training includes: Certified in R-410A (EPA Certification); Preventive
Maintenance Technician Certification (EPA Certification).
• Mark-Taylor University: 25 classes completed in areas including multihousing and
fair housing (details available upon request).