Unleashing the Revenue Generating Power of Your Field Services WorkforceGlobal Partners Inc.
In the past, most companies frequently treated field services as a cost center. The focus for field service was to deliver quality service to the customer, do it efficiently and stay within the limits of the service agreement. Under existing models at the time, service revenues were a fraction of the revenue from the capital equipment, in fact many technology companies didn't bother to separate revenue from services. But as companies move from these old B2B level 1 and 2 models to the new B4B 3 and 4 models, the potential to drive significant revenue from field service has become a new focus for technology companies. More and more these days we hear technology companies saying things like, 'servicing our installed base is becoming the biggest revenue growth opportunity'.
As revenue from products and equipment levels off due to limitations on technology, innovation on the supplier side and increased focus on outcomes coming from the customers, revenue generation will shift from products to services for most technology companies.
Three important shifts are creating significant revenue generating power for Field Services:
1. Shift from technical support provider to trusted business partner
2. Shift from customer satisfaction to total customer focus
3. Shift from price negotiation to value recognition
However, unleashing this power requires companies to create new capabilities within their Field Service forces.
To find out more, visit www.globalpartnersinc.com
Presentation describing effective change management strategy and methodologies specific to organizations which have or are planning to implement enterprise management software.
Can one draw any helpful parallels between the steps
and considerations taken when buying or leasing a car
with making an informed decision regarding the right call
center solution for someone's company’s needs?
Unleashing the Revenue Generating Power of Your Field Services WorkforceGlobal Partners Inc.
In the past, most companies frequently treated field services as a cost center. The focus for field service was to deliver quality service to the customer, do it efficiently and stay within the limits of the service agreement. Under existing models at the time, service revenues were a fraction of the revenue from the capital equipment, in fact many technology companies didn't bother to separate revenue from services. But as companies move from these old B2B level 1 and 2 models to the new B4B 3 and 4 models, the potential to drive significant revenue from field service has become a new focus for technology companies. More and more these days we hear technology companies saying things like, 'servicing our installed base is becoming the biggest revenue growth opportunity'.
As revenue from products and equipment levels off due to limitations on technology, innovation on the supplier side and increased focus on outcomes coming from the customers, revenue generation will shift from products to services for most technology companies.
Three important shifts are creating significant revenue generating power for Field Services:
1. Shift from technical support provider to trusted business partner
2. Shift from customer satisfaction to total customer focus
3. Shift from price negotiation to value recognition
However, unleashing this power requires companies to create new capabilities within their Field Service forces.
To find out more, visit www.globalpartnersinc.com
Presentation describing effective change management strategy and methodologies specific to organizations which have or are planning to implement enterprise management software.
Can one draw any helpful parallels between the steps
and considerations taken when buying or leasing a car
with making an informed decision regarding the right call
center solution for someone's company’s needs?
Transforming Privately Held Firms: Proven Strategies from a CFO's perspective...UCICove
About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
For more information:
cove@uci.edu
http://innovation.uci.edu/
Everyone has faced this issue before when working in an agency, you got a customer which desperately needs a fixed budget and time to deliver an urgent project. Two corners of the iron triangle are fixed but you still have to deliver on your high-quality standards. You are left behind with the question how will I deliver this project in an agile way?
This presentation criticises many common practices in agile and lean software development and presents some alternatives like a "price per item" model.
Recruiting on a Budget | Robert Wever, Alexis Munger and Anton Plotkin | Lunc...UCICove
About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
For more information:
cove@uci.edu
http://innovation.uci.edu/
PMday 2015. Руслан Середюк “Managing customer expectations або чого вони всі ...Lviv Startup Club
PMday 2015. Руслан Середюк “Managing customer expectations або чого вони всі хочуть”
Сайт: http://pmday.com.ua/
FB: http://on.fb.me/1PNIhpI
IN: http://bit.ly/1l5SP7Y
Curso Decoração de Interiores Vila Nova de Gaia apresentação Liliana SilvaPortal do Sucesso
Apresentação do projeto final do curso Decoração de Interiores do Portal Decor, edição Vila Nova de Gaia, Fevereiro de 2014 da formanda Liliana Silva de Vila do Conde.
Transforming Privately Held Firms: Proven Strategies from a CFO's perspective...UCICove
About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
For more information:
cove@uci.edu
http://innovation.uci.edu/
Everyone has faced this issue before when working in an agency, you got a customer which desperately needs a fixed budget and time to deliver an urgent project. Two corners of the iron triangle are fixed but you still have to deliver on your high-quality standards. You are left behind with the question how will I deliver this project in an agile way?
This presentation criticises many common practices in agile and lean software development and presents some alternatives like a "price per item" model.
Recruiting on a Budget | Robert Wever, Alexis Munger and Anton Plotkin | Lunc...UCICove
About UCI Applied Innovation:
UCI Applied Innovation is a dynamic, innovative central platform for the UCI campus, entrepreneurs, inventors, the business community and investors to collaborate and move UCI research from lab to market.
About the Cove @ UCI:
To accelerate collaboration by better connecting innovation partners in Orange County, UCI Applied Innovation created the Cove, a physical, state-of-the-art hub for entrepreneurs to gather and navigate the resources available both on and off campus. The Cove is headquarters for UCI Applied Innovation, as well as houses several ecosystem partners including incubators, accelerators, angel investors, venture capitalists, mentors and legal experts.
Follow us on social media:
Facebook: @UCICove
Twitter: @UCICove
Instagram: @UCICove
LinkedIn: @UCIAppliedInnovation
For more information:
cove@uci.edu
http://innovation.uci.edu/
PMday 2015. Руслан Середюк “Managing customer expectations або чого вони всі ...Lviv Startup Club
PMday 2015. Руслан Середюк “Managing customer expectations або чого вони всі хочуть”
Сайт: http://pmday.com.ua/
FB: http://on.fb.me/1PNIhpI
IN: http://bit.ly/1l5SP7Y
Curso Decoração de Interiores Vila Nova de Gaia apresentação Liliana SilvaPortal do Sucesso
Apresentação do projeto final do curso Decoração de Interiores do Portal Decor, edição Vila Nova de Gaia, Fevereiro de 2014 da formanda Liliana Silva de Vila do Conde.
Indicador d´Economía nº 157 El comercio electrónico aceleraManuel Viña
PRIMER PERIÓDICO ECONÓMICO DE LAS COMARCAS DE TARRAGONAINDICADOR DE ECONOMÍA es el primer y único periódico de información económica y empresarial con sede en la provincia de Tarragona. Operativo desde Octubre del año 2000, se envía directamente, a través de suscripción personalizada a empresarios, directivos, profesionales, organismos e instituciones.
El presente artículo es una revisión de los aspectos relacionados con la comorbilidad del Trastorno por Déficit de Atención e Hiperactividad (TDAH).
J. ARTIGAS-PALLARES, K. GARCIA NONELL, E. RIGAU RATERA. Unidad de Neuropediatria-Hospital de Sabadell.
Business Analyst - Roles & ResponsibilitiesEngineerBabu
Business analysts can benefit business multifold by successfully performing their roles and responsibilities. One of their important jobs is to make the project better understandable for both, the team as well as the client. Read more: https://engineerbabu.com/blog/business-analyst-role-and-responsibilities/
It is focusing on behalf of Digtialleverage Consulting Services providing Business Development Services by using Technologies in an appropriate manner at a right time in right place.This can offer as on-Site or offshore model.
Different ways to pay for product development presentationSteve Owens
Sometimes it is just as important to know what not to do as it is to know what to do. Ignoring Product Development will result in your business going away.
Different ways to pay for product development presentationSteve Owens
Different Ways to Pay for Product Development
There are many more ways to pay for product development than you may realize, including not paying for it at all. What is right for your situation will depend on your exact circumstances. You may wish to review the following before starting your next product development project
Getting the Maximum ROI From Your ERP Project and BeyondJeff Carr
Ultra presents the many ways a maximum Return on Investment (ROI) can be realized from your ERP project, and the exact points your company should focus on in order to get that high level of return.
This presentation will review:
- An effective Business Case for Change to ensure your ERP investment is well-defined, budgeted, and expectations are clear.
- The main areas of where you can realize ROI: Inventory management, supply chain management, product development, and many more.
- What investments should you make in people, processes and both IT and plant-level technology.
- Know the correct project team structure: Executive, PMO, Core/Functional, SMEs, and Technology.
Similar to Example of Omar's Work - Complex Customer Solution - VMware, Citrix, Consolidated SAN for Production, UAT and Test env. (20)
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. Complex Solution Ben-ABC (Actual Solution ) Customer Profile – BEN-ABC Ben-ABC is an offshoot company of a major Canadian mortgage insurance firm. They have been speaking to different industry providers to house about 7 applications in a DC. High level Business drivers Although a long standing profitable business in a booming demand era data flow efficiencies are still bound by use of unreliable fax machines and disparate legacy application. Additionally time to sell is heavily based on internal time consuming business and approval process. Wants to reduce administration overhead, sales cost and time to sell. Be efficient and accurate about risk and finance assessments. Streamline business processes and align control workflow. Wants to Expand business - deal with larger insurance agencies, brokerage firms, mortgage lenders and have compliances challenges. ·
4. Critical Success factors Easier to use (novice user base). Business process Automation Better ROI and Lower TCO (compared to in-house). Cheaper!
5. Proposed Business Process Summary– Automated and Less over head Reject Only Process Approval process Approved only process
6. Strategy Focus on business challenge. Not just infrastructure. End to end approach Lack of overall ownership and internal skill set Identified as key deficiency. Momentum move in to take ownership. Close the knowledge gap against our competitions. Meet application vendor, Infiltrate stakeholder domain and propagate value. Maintain apparent cost baseline. Defer sticker shock with Phased approach. Consolidate where possible – Simplify where needed Late to the table! Start drawing differences between Momentum and other service provider. Price to sell.. Build back margin in future phase.
7. Hierarchy and Omar’s engagement Discovery, Negotiations and Communication with Key internal and external stakeholders Business level discussion and negotiations Internal Selling and Delivery planning Technical discovery, Sizing and Responsibility Demarcation
8. CIO and C-Level Executive Communication, Negotiation and Challenges Credibility issues. Standardization and Ease of use high on the list. Comfort zone with other vendors Got face time in a proposal discussion meeting. Elevated the conversation above the isolated managed services component to Business challenge discussion. Impressed with higher understanding and Offered myself as the “operation manager” Lead with 2 page RFP, Engaged as us a last effort to reduce cost. Already set on price due to interactions with commodity space competitors Change the measuring criteria. Help Management understand , We are the only vendor to perform detailed discovery, Cost model and determine Business scope. No comparison applies. No internal budget shared or financial parameters to justify this undertaking. Wants to go live end of October. (less than 5 months). A draft architecture and recommended services portfolio was put in place within 2 weeks. That will allow to set the stage for realistic cost and price negotiation
9. Internal Communication, Negotiation and Challenges Complex solution This required me to overtake tasks i.e. Risk assessment (PM), data flow design (App vendor), DB Design (SQL Expert) draft work/technology recommendation and estimates normally carried out by SME in other business segments. Customer hesitance to discuss budget on a potentially high price project – negatively affected the internal probability estimates. Quickly become high visibility, low probability with smaller deals taking precedence for resource and time allocation. BEN-ABC in shopping mode. Management was not willing to dedicate precious pre-sales cycles based on 2 page RFP. This remains a challenge through out the project. We were working with little to no buy in. This level of hand holding is not a normal practice for Momentum target customer space. After negotiating a strict time to disengage time table. Management approved my T&E and ran the first three month of the discovery as a Pilot program. Quote "...I’d Like to eat my words.. But BEN-ABC will never close” Omar’s Boss around 2 months before SOW signatures/Close
13. Personal Take away’s/Lessons learnt Once again enforced the importance of Engaging early – allows you to be a trusted advisor, shorten sales cycles and guide requirements. All stake holders are potential risk to the project. They should all be brought to the table for discussions. Along with objectives, risks, challenges, opportunity potential – A Win strategy should be laid out and communicated clearly . This helps motivates through turbulent times. Such times truly are a test for relations with Account team. Understand what drives your sales partners, management and your customer and work towards a Win/Win situation. Important to keep your management/stake holders in-tune and updated with the progress of your project. Rise above the product/services portfolio. Focus on business challenge.
14. Feedback “In the last 11 years that I have been working at Dell. Omar is one the best TSRs that I had the pleasure working with”.....”He is team player and fun working with”. Babak Farid, Systems Consultant, DELL worked directly with Omar at Dell Canada “He is a team player with integrity and strong technical knowledge.” Mark Lewis, CISA, CISSP, Sr. Systems Engineer, Channels at Symantec (Canada) Corporation worked directly with Omar at Dell Canada “Omar's ability to work with vendors allowed him to contribute to the team's bottom line. He secured cost effective solutions to meet and exceed customer needs. I would recommend Omar to any organization.” Mark Gadzala,, GE IT Solutions worked directly with Omar at General Electric. IT Solutions “Omar has displayed superior skills in recognizing the technical needs of clients and recommending comprehensive and efficient solutions. I have worked with many Technical Architects over my 12 years in this industry and have never seen anyone who addresses issues and provides solutions as well as Omar. There is a saying "choose your associates as you would choose those who you would stand beside in battle" I would choose Omar Amjad as he has proven countless times that he is a trusted colleague and a person that always goes the extra mile in any situation.” Joseph Carbonetto, Business Development Manager, Infrastructure Management/Data Centre Services, worked directly with Omar at Momentum Advanced Solutions More on Linkedin.com
Editor's Notes
I realize this is nowhere near the level of detail that can properly exemplify my strengths or divulge into a complex solution life cycles and its documentation. I have made an attempt to summarize project scope, challenges and deliverables.
Removed slide Internal Risk, External Risk , What this means to Momentum (industry first) and Technical challenges
Has unqualified estimates as it pertains to the overall final cost. E.g. our research show this will cost X number of Dollars.
All in good humour!
Features 2 tier architecture. None of the secure DMZ front/web end communicates to the backend. Least amount holes in Firewall secure layer Firewall. PCI audit ready, All 7 application are accessed via a single VPN mesh using cached/federated AD credentials. All users either remote or on LAN enjoy the same level of security, access and autonomy.Fully capable to support Phase II with hot redundant site for DR and failover purposesAny Technology changes, System changes or upgrades are tested through UAT and DEV environment before releasing to production. This minimizes possible downtime situation due to user, code or connectivity error. UAT and DEV are virtualized to maximize flexibility, Return on investment and isolation of typically stand alone applicationsCan expand or shrink on demand. Unlike a typical Hot failover site – cost of redundancy is minimal due to use of Vmware, Intelligent replication and array based mirroring. All DR nodes boot from SAN. Normally non internet friendly, applications and portals are pushed using Citrix/ Windows Terminal service to eliminate possible bandwidth constriction for cloud users and SSO challenges.
There are obviously internal lessons learnt that I have put together. But in light of this conversation and in context of my personal take aways. I feel these one’s are the best fit.