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Author: Sharon Bowman. Four ways to make training unforgettable.
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Make Your Next Training an EPIC Experience!
1.
Make Your Next
Training an EPIC Experience! by Sharon L. Bowman, MA Why? So that our learners will not only HEAR our information, but REMEMBER it and USE it when the learning experience is over. The word EPIC is also an acronym for four elements that help make a learning experience larger-than-life and totally unforgettable. Think of an experience you have had that stands out in your When we remember to use these mind - perhaps a personal one four elements in our training, we like a wedding, the birth of your increase the “memorability of child, a death, a miracle. Or the moment,” helping our maybe it’s a professional one - listeners retain the information getting your dream job, a they hear. sudden reversal of fortune, a promotion. Or it could be a EPIC learning experiences are cultural or national event - 9/11, those that are: war, a discovery, a celebration. EMOTIONAL. Learners Those experiences are epic engage emotionally as well as events in our lives - they are intellectually. larger-than-life and totally unforgettable. And one of our PARTICIPATORY. Learners goals as trainers is to create are involved in their own learning experiences that are learning. larger than life and totally unforgettable for our learners. www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
2.
8 Make Your Next
Training an EPIC Experience! IMAGE-RICH. Learners form Try the ideas below to add mental pictures to help positive emotions to your remember the learning. training. CONNECTED. Learning is Best-Kept Secret: Anytime you connected to learners’ personal use the other EPIC elements - lives and experiences. participatory, image-rich, and connected to learners lives - you There are a multitude of ways to automatically create a positive make a learning experience emotional learning experience larger-than-life and totally for your audiences. They begin unforgettable. Listed below are to associate learning with some simple tips to begin using pleasure, and they will want to these elements in your learn more. presentations. As you begin to “tinker with the tips,” more Stories: Anecdotes, verbal EPIC ideas will spark and you’ll illustrations, metaphors, and be able to create your own EPIC analogies create emotional list of ideas and activities. connections to the information. Stories can also be participatory (pause in the story and have your listeners guess what will happen next), image-rich (use as much detail as you can), and connected to learners lives (have them discuss how the story relates to their own lives). Humor: It’s not about telling jokes. It’s about opening a space and time for learners to comment or share their related experiences so that THEY can EMOTIONAL generate humor in learning. It’s also about using humorous Emotion directs attention which stories and sayings to accentuate directs learning. The more the information in fun ways. emotionally charged a learning Remember, humor releases experience is, the more it will be endorphins - the pleasure remembered by the ones chemicals of the brain - and we experiencing it. all like to laugh while we learn. www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
3.
9 Make Your Next
Training an EPIC Experience! Pain: Many presenters want Neighbor-Nudge: Also called a their listeners to feel the pain of Pair-Share, or a Dyad-Dialogue, a need or unresolved conflict this activity is the easiest, before they move onto the quickest, and most low-risk to pleasure of filling that need or do. Simply direct your learners solving the problem. A caveat to to turn to the person sitting next remember: With too much pain, to them (making sure no one is learners will try to avoid left out), and tell that person the reminders of the pain later. That most important thing they’ve means learners will avoid any learned from the presentation so learning situation that reminds far. Learners can also share a them of the pain, including your question or a response to the presentations. And the worst information they’ve heard. Total pain isn’t physical - humiliation, activity time is about 30 seconds ridicule, shame, embarrassment to 2 minutes. are all painful emotions that many people have felt while Birds-of-a-Feather: Learners learning something new. Be stand and find others who like careful with pain, and move to the same junk food (movies, pleasure as quickly as you can. colors, vacation spots, genre of books, sports, whatever). They form small standing groups, introduce themselves to their group members, and tell one thing they want to learn from the presentation, a question they have, an outcome they want, or a fact they already know about the topic. After about 2 - 3 minutes, volunteers shout out a few of the comments made in their groups. You can also make PARTICIPATORY the sorting topic-related (i.e. find others who have the same The suggestions listed below all work experience, who think of create participatory learning the same word or phrase related experiences, connecting learners to the topic, who are from the to each other as well as to the same department, etc.).Total topic they are learning about. activity time is about 5 minutes. www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
4.
10 Make Your Next
Training an EPIC Experience! Take-A-Stand: One wall of the learner chooses an object and room stands for a certain issue then makes a group with three related to the topic. Another or four other people who chose wall stands for the opposite the same object. Objects can issue. Learners take a stand at relate to the topic in some way. either wall or in between After learners form small depending upon their responses groups, they discuss something to the issues. Walls can also related to the topic or to the stand for strongly agree/strongly information just presented. disagree, yes/no, love it/hate it, or other topic-related facts. From: How To Give It So They Get It! Learners introduce themselves and Shake, Rattle and Roll! Author: Sharon Bowman to persons standing closest to them and discuss their “stand.” You process the activity with the whole group by asking questions like, “What did you notice about the group? What did you learn from the activity? What patterns emerged? What questions did the activity raise?” Total activity time is about 5 - 10 minutes. Four Corners: A variation of Take-A-Stand, with the four IMAGE-RICH corners of the room representing topic-related material. Learners Think TV commercials, movies, move to a corner (or in-between billboards, magazine ads, street corners), introduce themselves signs, Microsoft Windows, and to those in the same corner, and the multitude of ways we are discuss why they chose to stand bathed in images throughout the in that particular place. Process day. We are an image-rich the activity as in Take-A-Stand. culture, and we rely on images in order to learn and remember People Sorters: Use small information. Here are a few objects such as miniature toys, ways to make your training erasers, card decks, plastic tools, image-rich. colored dots, or stickers to sort learners into random groups (one object per person). Each www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
5.
11 Make Your Next
Training an EPIC Experience! Metaphor: A metaphor is a Learning Aids: Simply put, a way of giving the learner the learning aid is anything that essence of any idea by helps the listener learn better representing it with something and remember more. Examples else. Metaphors paint mental of learning aids that are image- pictures inside the learner’s rich include: toys, props, tools, head, which is one of the most household gadgets, nature items, powerful ways of moving musical instruments, blank information into long-term paper, worksheets, skits, memory. A few reminders: simulations, improvisation, Keep the metaphor simple, use stories, songs, jokes, one-liners, metaphors that everyone games, cartoons, metaphor, understands, let learners create movement, music. their own metaphors, and create visual as well as verbal metaphors. Need some ideas? Direct learners to choose or name an object and then create ten ways the topic is like that object, or ways the object represents information related to the topic. Or have learners draw or sculpt a representation of the topic and its various components. Stories: See comments under CONNECTED “Emotional” in the first section of EPIC tips. We remember best what is linked to what we already know Illustrations: Whenever as well as what is connected to possible, use a cartoon, photo, our own life experiences. When doodle, logo, shape, picture, or we link new learning to old, we symbol to illustrate an important remember the new information point. Or have your listeners longer and we can assimilate it create their own “doodles” as into our lives more easily. The they take notes. The images will following ideas help learners be remembered long after the connect the new with the old. words are forgotten. www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
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12 Make Your Next
Training an EPIC Experience! Learner-Created them what they will get out of Connections: Audiences need the time they spend with you - time, even if it’s a simple and how they will be able to use Neighbor Nudge minute, to what they learn. connect what they have heard to their own lives. You don’t Action Plans: As part of the necessarily need to make these closing of your training, learners connections for them. All you write and discuss their action need to do is to create the space plans with you and each other. and time for them to discuss the An action plan can be simply connections. Afterwards, allow completing the sentence: “I plan a few more minutes to process to ...” and saying/writing what their connections verbally so they plan to do with what that others in the group who they’ve learned. Or it can have may have had trouble making timelines and procedural steps. the personal connections can The action plan becomes the hear how to do it. learner’s commitment to himself/herself to use what has It’s About Them: Always bring been learned. your stories and activities back to your learners’ lives. Know Koosh Throw: Learners form a enough about them to be able to standing circle, or stand by their make your presentation relate chairs, and toss a koosh ball (or personally in some way other similar soft throwable (remember, apart from their object) randomly to each other. jobs, your listeners are human The catchers share the most beings, and information that important thing they learned and connects them to things we all what they plan to do with the experience as humans is new information. If time allows, powerful). they can tell the group what they appreciated about working WIIFM: “What’s In It For together, or compliment Me?” In pairs or small groups, individuals in the group. The learners discuss what they want koosh is tossed until everyone to learn, what outcomes they has had a chance to respond. If want to walk away with, or how the group is really large, they they can use the information can divide themselves into they’ve heard. They explore smaller standing groups, each their own WIIFMs before, with its own koosh ball. during, or after your presentation. Or you can tell www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
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Training an EPIC Experience! Let’s Trade: Each learner memory. They help learners not writes his name and work phone only HEAR information, but or email address on the front of REMEMBER and USE it. And, an index card. On the back he best of all, these teaching tools writes “I plan to ...” and finishes make the learning experience the sentence, writing how he larger-than-life and totally plans to use the information unforgettable. learned. Then learners stand, pair up, and read their action You don’t need to make every plans to their partners. They presentation or training EPIC in trade cards, find new partners, size - only the ones you really and read the action plan they want your audiences to have in their hands. They trade remember. again until they have read and traded at least three cards. Then If you find it hard to include all they take the card they end up four EPIC elements, then simply with and, in two or three weeks, choose one to concentrate on call the person whose card they during a single presentation. have to see how they are doing When you’re comfortable with with their action plan. one EPIC element, then include another, then another, until you finally have a presentation that is emotional, participatory, image-rich, and connected to learners’ lives. Down the road, when you’ve become accustomed to creating presentations that are larger than life and totally unforgettable, you may be standing in a grocery store check-out line, perhaps a little weary and Final Thoughts on preoccupied as you wait. Creating EPIC Learning Suddenly a voice behind you Experiences calls your name. You turn and the person exclaims, “I heard All four EPIC elements help you speak five years ago. You move learning from short-term were wonderful! I remember memory into long-term everything you said. And I’ve used so much of what you www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
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Training an EPIC Experience! taught me!” It’s a larger-than- life moment you’ll never forget! __________________________ The acronym EPIC is adapted and used with permission from a keynote speech given by Dr. Leonard Sweet at the South Carolina Baptist Convention, spring 2002. Dr. Sweet is a traveling teacher and preacher. For more information, log onto www.leonardsweet.com. The acronym EPIC was modified by teachers in the Texas Pasadena Independent School District at a staff development training facilitated by Sharon Bowman in the fall of 2002. __________________________ Author and traveling teacher Sharon Bowman helps educators and business people “teach it quick and make it stick,” - fine-tuning their information- delivery skills and turning their passive listeners into active learners. Sharon is a professional member of the National Speakers Association (NSA) and the American Society of Training and Development (ASD). Over 70,000 copies of her seven popular training books are now in print. __________________________ www.Bowperson.com 775-749-5247 SBowperson@gmail.com © 2003 Sharon L. Bowman. All rights reserved.
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