Mrs. Mahogany S. Williams is seeking a position that offers challenges and responsibilities where she can utilize her skills. She has excellent communication, organizational, and analytical skills. Her experience includes positions as a licensed insurance agent, training specialist, and patient care advocate. She has strong computer skills in Microsoft Word and holds several professional certifications.

1. Mrs. Mahogany S. Williams
1024 W est 31st Street, Jacksonville, FL 32209
865-407-4361
msmreed@outlook.com
O B JECTIVE
To obtain a position which will offer a variety of challenges and responsibilities where my abilities
and skills can be f ully utilized.
SKILLS
• Excellent personal motivation with a proven ability to build and work collaboratively in a strong team
concept environment, and independently.
• Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable, able to
adapt ef fectively to challenging and emergency situations.
• Well-developed skills in prioritizing, organization, decision making, time management, and
verbal/written communication skills.
• Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating,
promoting and maintaining strong interpersonal relations. Able to deal courteously,
prof essionally, and tactfully with the general public in a variety of circumstances.
• Excellent analytical skills with the ability to analyze situations accurately and effectively.
• Strong computer skills in Microsoft Word.
EXPERIENCE
Lice nsed Insurance Agent 10/2016-02/2017
Aerotek INC/ Florida Blue Cross Blue Shield
 Develops a coordinated protection plan by calculating and quoting rates for immediate coverage
action and long-term strategy implementation.
 Enhances insurance agency reputation by accepting ow nership f or accomplishing new and
dif f erent requests; exploring opportunities to add value to job accompl ishments
 Determines clients' particular needs and financial situations by scheduling fact-finding
appointments; determining extent of present coverage and investments; ascertaining long-term
goals.
Tr aining Specialist 04/2016-10/2016
Pine Castle INC
 Directs, Coordinates, trains and assists in training activities for persons in a habilitation setting
 Implements and f ollows individual program plans and behavior management programs
 Conducts behavioral observations and assessments, while providing all tra ining activities
Patie nt Care Advocate 06/2015-02/2016
Express Scripts INC
 Identif ied and escalated in a prudent manner, concerns received f rom patients and clients
 Answ er questions related to pharmacy benefits while maintaining productivity standards and
guarantees where applicable

2.  Maintained accurate and complete documentation of all inquiries
EDUCATION
Por t Saint Lucie High School 2006
Port Saint Lucie, FL
 High School Diploma
 PCM Trained
 CPI Trained
 TCI Trained
 CPR and First Aid Certified
 2017 Fraud, Waste and Abuse Trained
 Insurance Producer License in the state of Washington
 Insurance Producer License in the state of Alaska
 Insurance Producer License in the state of Florida