The intersection of Agile/Scrum and the Behavioural Psychology of Teams. There is a science behind building teams. This presentation outlines **some** of it.
Science of Teams - a glimpse into some of the science of teams. These slides are only useful with the Game itself and a paper that supports the science. All of which are at agilepainrelief.com
Are you tired of attending or leading the same old boring requirements gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this session is for you!
Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this session I will introduce you to seriously fun ways to do work – Seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for come to my session and learn how to put these tools into action!
Slides from my talk about the difference between content and platform design and why it is essential to understand the difference. It explains why designers are uniquely qualified to solve some of the toughest problems facing newsrooms today. This talk explores how platform design is the new battleground for audience retention and how designers play a crucial role in building successful digital products.
How to help make meetings better when you are NOT the facilitator. Talk by Sue Johnston of It's Understood at Gatineau-Ottawa Agile Tour, Ottawa, 2019.
A book to help you create better headlines, on Amazon now. http://www.amazon.com/dp/B00T7QHZ1A
How to write great headlines? Sometimes you need a kick start, this book is excellent for that purpose.
Science of Teams - a glimpse into some of the science of teams. These slides are only useful with the Game itself and a paper that supports the science. All of which are at agilepainrelief.com
Are you tired of attending or leading the same old boring requirements gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this session is for you!
Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this session I will introduce you to seriously fun ways to do work – Seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for come to my session and learn how to put these tools into action!
Slides from my talk about the difference between content and platform design and why it is essential to understand the difference. It explains why designers are uniquely qualified to solve some of the toughest problems facing newsrooms today. This talk explores how platform design is the new battleground for audience retention and how designers play a crucial role in building successful digital products.
How to help make meetings better when you are NOT the facilitator. Talk by Sue Johnston of It's Understood at Gatineau-Ottawa Agile Tour, Ottawa, 2019.
A book to help you create better headlines, on Amazon now. http://www.amazon.com/dp/B00T7QHZ1A
How to write great headlines? Sometimes you need a kick start, this book is excellent for that purpose.
Great Voice Experiences Start with Listening: Best Practices in Research and ...UXPA International
Gartner predicts 75% of households will have a smart speaker like Amazon Echo, Google Home, or Apple HomePod by 2020. UX professionals will find increasing opportunities to design and test interactions for this new paradigm.
Attend this talk to hear findings from a two- part UX research study combining a quantitative survey of ~1000 smart speaker users and 10 in-home interviews to further understand device usage in context. I’ll share insights about smart speaker use cases, development opportunities for features and functionality, and design best practices for Voice User Interface (VUI) research and design. Further, I’ll cover the unique needs and considerations for conducting VUI research.
I’ll answer questions like:
* How will ‘Voice First” design affect the UX of other interfaces?
* What is Domino’s doing right? And what are they getting wrong?
* What’s the biggest difference between usability testing for voice and for graphic UIs?
* Attendees will learn what smart speaker users want and don’t want from their tiny assistants and best practices for conducting their own research with VUIs.
Presented by Chris Geison
Test & Learn: Hooked - How to Build Habit Forming Products Optimizely
In an age of ever-increasing distractions, quickly creating customer habits is an important characteristic of successful products. How do companies create products people use every day? What are the secrets of building services customers love? How can we create products compelling enough to "hook" users?
Nir Eyal, the bestselling author of "Hooked: How to Build Habit-Forming Products", has constructed a framework for designing better products and will share his years of research in this practical workshop. This webinar gives product managers, designers, and marketers a new way of thinking of the necessary components of changing user behavior by studying how the world's most engaging products keep users coming back again and again.
In an age when even games are “serious” and e-learning audiences increasingly face screens of text with Next buttons, the unexpected can become the unforgettable. Fun is good for learning because it stands out. It increases engagement and provides safe areas to learn from failure. Studies show that fun actually promotes learning as elements of novelty evoke wonder and curiosity. It’s not fun for fun’s sake. It’s fun for learning’s sake.
What makes learning fun? One-of-a-kind interfaces that vary with each course; surprises around every corner; everyday language; an emotional connection through meaningful material, music, and social connections; learners choosing their own paths; and any-time, any-where learning that works on all devices, including mobile. In this presentation, participants will be introduced to the science of fun, and will see specific examples of fun used effectively in workplace learning. They will experience instructional strategies for making learning fun, including gamification and game mechanics. They will learn how to use existing tools and technologies to build innovative learning environments that are collaborative, competitive, and exploratory. Participants will also gain clarity on how to evaluate good learning solutions from ineffective ones, identifying roadblocks to fun learning like the templated approach that restricts the learner from paths of exploration. And most importantly, they will see the positive impact that fun learning can have on the organization’s culture.
In this presentation, see how a parrot and some gadgets increased compliance awareness, how a board game and leader board increased worldwide engagement and collaboration, and how a basketball app improve college preparedness.
Well-facilitated retrospectives are a key ingredient in high-functioning, continuously improving teams. Come learn and share best practices for planning and executing high quality retrospectives that establish rhythm, build trust, and create breakthroughs. We'll discuss the necessary elements of any great retrospective, practice designing an agenda, and troubleshoot common facilitation problems.
Participants will leave with a "bag of tricks" for facilitating open, honest, and game-changing retrospectives for any kind of team or project.
Visual tools and innovation games workshop - spscbus - aug 2014Ruven Gotz
A 'meta' presentation about metadata - tools you can use to explain metadata, taxonomy and content types to your stakeholders. Presented at SharePoint Saturday Columbus (SPSCBUS), Aug 23, 2014 [DOWNLOAD THE FULL DECK TO GET SPEAKER'S NOTES]
These are the slides from a talk given on March 4, 2012 at the Harvard Business School Entrepreneurship Conference. It summarizes ten key lessons in being a great product leader from over a decade of experience in consumer software.
It is based on a lecture given on the same topic on August 31, 2011 at LinkedIn.
Presentation for the Ottawa Mobile & Social Media Apps group entitled "Working with Cross-Functional Teams", focused on communication, Agile project management - while creating happy teams and great products.
Great Voice Experiences Start with Listening: Best Practices in Research and ...UXPA International
Gartner predicts 75% of households will have a smart speaker like Amazon Echo, Google Home, or Apple HomePod by 2020. UX professionals will find increasing opportunities to design and test interactions for this new paradigm.
Attend this talk to hear findings from a two- part UX research study combining a quantitative survey of ~1000 smart speaker users and 10 in-home interviews to further understand device usage in context. I’ll share insights about smart speaker use cases, development opportunities for features and functionality, and design best practices for Voice User Interface (VUI) research and design. Further, I’ll cover the unique needs and considerations for conducting VUI research.
I’ll answer questions like:
* How will ‘Voice First” design affect the UX of other interfaces?
* What is Domino’s doing right? And what are they getting wrong?
* What’s the biggest difference between usability testing for voice and for graphic UIs?
* Attendees will learn what smart speaker users want and don’t want from their tiny assistants and best practices for conducting their own research with VUIs.
Presented by Chris Geison
Test & Learn: Hooked - How to Build Habit Forming Products Optimizely
In an age of ever-increasing distractions, quickly creating customer habits is an important characteristic of successful products. How do companies create products people use every day? What are the secrets of building services customers love? How can we create products compelling enough to "hook" users?
Nir Eyal, the bestselling author of "Hooked: How to Build Habit-Forming Products", has constructed a framework for designing better products and will share his years of research in this practical workshop. This webinar gives product managers, designers, and marketers a new way of thinking of the necessary components of changing user behavior by studying how the world's most engaging products keep users coming back again and again.
In an age when even games are “serious” and e-learning audiences increasingly face screens of text with Next buttons, the unexpected can become the unforgettable. Fun is good for learning because it stands out. It increases engagement and provides safe areas to learn from failure. Studies show that fun actually promotes learning as elements of novelty evoke wonder and curiosity. It’s not fun for fun’s sake. It’s fun for learning’s sake.
What makes learning fun? One-of-a-kind interfaces that vary with each course; surprises around every corner; everyday language; an emotional connection through meaningful material, music, and social connections; learners choosing their own paths; and any-time, any-where learning that works on all devices, including mobile. In this presentation, participants will be introduced to the science of fun, and will see specific examples of fun used effectively in workplace learning. They will experience instructional strategies for making learning fun, including gamification and game mechanics. They will learn how to use existing tools and technologies to build innovative learning environments that are collaborative, competitive, and exploratory. Participants will also gain clarity on how to evaluate good learning solutions from ineffective ones, identifying roadblocks to fun learning like the templated approach that restricts the learner from paths of exploration. And most importantly, they will see the positive impact that fun learning can have on the organization’s culture.
In this presentation, see how a parrot and some gadgets increased compliance awareness, how a board game and leader board increased worldwide engagement and collaboration, and how a basketball app improve college preparedness.
Well-facilitated retrospectives are a key ingredient in high-functioning, continuously improving teams. Come learn and share best practices for planning and executing high quality retrospectives that establish rhythm, build trust, and create breakthroughs. We'll discuss the necessary elements of any great retrospective, practice designing an agenda, and troubleshoot common facilitation problems.
Participants will leave with a "bag of tricks" for facilitating open, honest, and game-changing retrospectives for any kind of team or project.
Visual tools and innovation games workshop - spscbus - aug 2014Ruven Gotz
A 'meta' presentation about metadata - tools you can use to explain metadata, taxonomy and content types to your stakeholders. Presented at SharePoint Saturday Columbus (SPSCBUS), Aug 23, 2014 [DOWNLOAD THE FULL DECK TO GET SPEAKER'S NOTES]
These are the slides from a talk given on March 4, 2012 at the Harvard Business School Entrepreneurship Conference. It summarizes ten key lessons in being a great product leader from over a decade of experience in consumer software.
It is based on a lecture given on the same topic on August 31, 2011 at LinkedIn.
Presentation for the Ottawa Mobile & Social Media Apps group entitled "Working with Cross-Functional Teams", focused on communication, Agile project management - while creating happy teams and great products.
Creativity can manifest in several ways including creation of something new, refinement of something that exists and problem solving.
How do we support, enable and enhance the creative abilities of Agile teams?
There are many ways to shape the work environment for greater creativity. We will describe how creativity happens and can be enhanced by providing a safe, nurturing environment, enhancing group interactions, pacing activities that utilize different sensory modes and trusting in the power of subconscious integration
A Game to help people understand what it takes to build high performance organizations. The presentation only works with the game materials: https://agilepainrelief.com/notesfromatooluser/2015/11/building-high-performing-organizations-game.html
"Mastering cross-cultural communication", Anna GandraburaFwdays
Key strategies for effective and respectful interactions across different cultures. Best practices for Ukrainian developers to communicate effectively in a multicultural team. Top things to know when working with LatAm clients & teams. Feedback matters: how to ask, give, and receive feedback across cultures. Tactics for overcoming language barriers and cultural misunderstandings.
What Makes Good Web Content? Produce videos and blogs that engage your audiences and motivate action.
Wednesday, February 9, 2011, 1-2:30 pm EST
Rebecca Krause-Hardie & Sidney Skybetter
Ever watch videos or read blogs, only to have have your eyes glaze over? In this webinar, two social media consultants will identify the key elements that are essential to posting great content, for videos, podcasts, or blog posts, drawing examples from the dance field. They’ll tell us what to do and what to avoid, to get it right and build the buzz about your art and performances, transforming your social media from Blah to Wow!
Couldn’t make it to SxSW Interactive this year? Don’t worry, the Social Media Club of Fort Worth has you covered! For our April speaker event, several SMCFW members who attended SxSW served as the presenters. Each speaker took five minutes to give their own mini presentation and talk to the group about their favorite SxSW session, speaker or conference experience.
Slides from February 2018 meetup hosted by Design Thinking Seattle. The topic for the evening was "Empathy: Driving more human connections at home and at work"
As individual contributors and non-senior management, we're always trying to figure out how to get leaders to see and implement DevOps. But what if I told you, you didn't need management to implement DevOps? This talk will give several practical tips that anyone in the technical organization can do to help implement a DevOps type culture.
Met het project tWEEThetMee experimenteerde KBC met het principe van 'Working out loud' - met resultaat! Je ziet het in deze presentatie, die collega Geert Nijs opstelde met Isabel Declercq van Wolters Kluwer.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
3. “People Working on the Same Product but not
Collaborating are Essentially Working Separate
Tandem Products”
–Ben Waber, People Analytics
4. Myths or Facts
❖
Scrum is tool for creating a high performance teams!
❖
Video Conference Tools are as good as face to face!
❖
Coffee Breaks!
❖
Face to Face Communication Matters!
❖
Put People in Room and You get a Team!
❖
Social Talk!
❖
Constraints harm Teams!
❖
Teams need saving from Cowboy’s
11. High Performance Teams
• Small number of people with • Committed to a common approach
which
complementary skills. !
– Requires all team members to contribute
• Committed to a common
equally (effort not skill) !
purpose !
– Demands open interaction !
• Have a specific and
– Uses Fact based problem solving !
challenging performance goal. !
– Uses results based evaluation !
• Mutual Accountability
– Provides for modification and
improvement over time !
– Seeks fresh input and perspectives
systematically from outside the team
Derived from “The Wisdom of Teams” !
by Jon Katzenbach and Douglas Smith
13. Many of our behaviours evolved pre-language and still need to be supported today. We evolved with face to face communication and participating in
small groups. Bonobo’s forage in groups of 6-7 for several days foraging.
14. Contubernium or Section
Section - Unit of 8 recruits, Shared a tent, fought together, also **socialized, played together** - basically they did everything together.
Militaries since that time have **often** had similar sized units.
21. Single biggest effect on productivity and stress - cohesion. About 30 times more important than experience. - Ben Waber People Analytics.
22. Cohesive networks create high trust because the constant stream of information exchanged about your close contacts. This creates the high level of trust
required for great teams.
24. Weakness - cohesive networks share many assumptions that don’t always get challenged. They can become insular believing in themselves more than is
healthy.
28. Cohesive networks have additional advantage that news travels fast. When someone is having a down day that news spreads around the team rapidly. Net
result they benefit far sooner from peer support and understanding.
31. What matters - having a water cooler/common coffee place. Having common breaks. Finally a longer lunch table. The longer lunch table helps because it
makes it possible for a team to sit together and for a couple of outsiders to join them.
32. Team Working Agreements
ectives
All Persp
are good
nch
Team Lu
Day
Daily Scrum
Time
Headp
hones
off
time
Definition
of
Done
pinions
Diverse O
d
Welcome
Scrum Teams need to establish working agreements - what can you establish to support that will help support cohesion
36. From
to
From Broken to Well Connected
Information derived informally or by using Sociometric badges.
!
Informal - tell people what you’re doing. Of the course of a few days draw simple matrix - record the number of exchanges between two people, the
evenness, the flow and quality. Record using a simple table - use it draw a simple graph.
37. Key Measures
❖
Energy Level!
❖
Engagement!
❖
Exploration!
❖
Content
Source: The New Science of Building Great Teams. by Alex “Sandy” Pentland.
• Energy level as measured by the number of exchanges among team members. An exchange is a comment with an acknowledgement.
• Engagement the average energy between team members should be roughly equal. On teams where exchanges are unequal poorer decisions were
made. This is especially true on distributed teams.
• Exploration is conversation outside the team - most important for creative teams (i.e. all of software development) which need a regular dose of fresh
perspectives
• The content isn’t as important as the fact the conversations happened.
38. Story about a German bank where the communication among team members was almost entirely over email. Their goal was to a launch a new product
and the results were considered disastrous.
Video discussions are count to some degree but not anywhere near as much
39. Qualities
❖
~35%!
❖
1 on 1!
❖
Whole Group
• 35% of variation in team performance account for by number of face to face exchanges.
• 1 on 1 or very small group - in depth
• Whole Group - brief to the point statements
• Rough balance between whole group and one-on-one
40. Social Time
Social time accounts for more than 50% of positive changes in communication patterns. Conversations happened on breaks at water cooler, coffee
machine and in the lunch space. Back to those long lunch tables. Sadly beer at the pub and formal organized offsite events had limited effect.
!
Many of the conversations were not about work. Non work conversations helped to build trust. Sadly some organizations discourage conversations
outside of work.
43. Isolated? Why?
• Are they trying to contribute and being ignored
• Do they cut off others? Do they discourage listening?
• Do they only talk to one other team member?
• Do they face other people in meetings or try to hide physically?
• Do they speak loudly enough?
• Is someone else in their team dominant?
• Do their peers consider them competent?
49. References
❖
“People Analytics” - Ben Waber!
❖
“The New Science of Building Great Teams” Alex
“Sandy” Pentland!
❖
“The Wisdom of Teams” - Jon R. Katzenbach and
Douglas K. Smith !
❖
❖
“Leading Teams” - Richard Hackmann!
“The Wisdom of Teams” - James Surowiecki