1 November 2019
Scrum Master: Trick or Treat?
Leah Burman
SPC4, CSM, CSPO, CSP-SM, CSP-PO
leah.burman@collabraspace.com
Leah Burman
• SPC4, CSM, CSPO, CSP-SM, CSP-PO
• 9+ years agile experience
• Java software developer, now Agile coach
• Coached agile transitions ranging from a single team to over 29 teams
• Northrop Grumman Agile Center of Excellence enterprise agile coach
• TS/SCI with lifestyle poly
• DOD, intelligence, federal, and other customers
High Performing Teams: Scrum Master
Encourages learning within the team
Demonstrates commitment and agility daily
Change agent
Resolves conflict with the team
Thinks outside traditional approaches
Team Dynamics aficionado
Root Cause Analyzer
Organized; detail oriented
Fun!
Motivated
Coach
Humble
Collaborative
Knowledgeable
Listens
Maestro!
Reference
1. First Be Quiet
2. Feed Your Inner
Responsibility Junkie
3. Master the Art of
Checking In
4. Showcase the Team
5. Clear A Path
6. Be the Hardliner Your Team
Needs You to Be
7. Know Your Stuff – And Learn
When You Don’t
8. Assert Influence Without
Taking Over
Trick or Treat Time!
TALK TOO LONG
• Start on time
• Disco ball/lights
• Baking
• Parking Lot
• Hand Held Whiteboards
• Sticky Hand
• Timers
• Stoplight Cards
LATE/DON’T SHOW UP
Sticking with Timeboxes
MEETINGS RUN OVER
• Agenda with times
• Timers that make noise
• Post Standup 3 Questions
ATTENTION LAGS
• Cell Phone Jail
• Pass a ball around
• Remote cameras
USE RELATIVE ESTIMATION MAKE EVERY VOICE HEARD
Estimation and Planning Takes FOREVER!
• Planning Poker Cards
• Squeeze Ball
• Stickers (Dot Voting)
• Post It Notes
• Silence
• Candy jar estimates
• Example user stories for each size
• Use modified Fibonacci series
• Bucket Sort around the room –
“One of These is Not Like the
Other”
• Sticky Hand
Resist the ridiculous with silliness
My team isn’t motivated
• Admit you failed
• Sunny Disposition
• Continuous Learning
• Bias Towards Change
MAKE IT FUN
PERSONALIZE IT
BE THE EXAMPLE
• Daily Standup outside
• Polls for Fun
• Baked Goods
• Swag
• Stick to Timeboxes
• Team Cash
• Master the stop by
• Bravo board
• Ask for help
• Performance goals
• Silence
We just can’t FOCUS
• Working times
• Context Switching
• Discuss Approaches to “50%” person
• Swarming
EDUCATE
• Airplane Game (Too Much WIP)
• Alpha/number game (Context Switching)
• Read Deep Work by Cal Newport
VISUAL TOOLS
• Burndown Charts In Team Area
• Release Metrics In Team Area
• Stoplight
• Sprint Goal (One Thing)
TEAM AGREEMENTS
Retros Don’t Result in Improvements
• Lean Coffee
• Post Its
• Stickers
• Whiteboard Puzzle Pieces
• Dry erase cubes
• Pass a ball around
• Dixit Cards
• Sailboat
• Silence
• Read Agile Retrospectives
IDEAS NOT IMPLEMENTED
• Reflect on previous retro at start of next one
• Add process improvement stories to backlog
• Report on process improvements in sprint demo
• Follow through
• Assign an owner
TOO LITTLE PARTICIPATION
ROOT CAUSE ANALYSIS
• 5 Whys
• Fishbone
• Wardley Maps
• Mindmaps
READ BOOKS LEARN FROM OTHER SCRUM MASTERS
I Don’t Have Time for Learning
• Lending library
• Recommended Reading
• Book Club
• Books on CD
• Graphic Novels
• Community of Practice
• Agile Safari
• Show and Tell
• Podcasts – Agile for Humans; Agile Amped
• Meetups – Women in Agile Mid Atlantic
• Conferences
EMBRACE THE AGILE COMMUNITY
•
MAKE IT VISIBLE
• Recognize Certifications
• Post a calendar of opportunities
• Book of the month/quarter
What’s in my toolkit?
Further Learning for Scrum Masters
• Agile Estimating and Planning
• Succeeding with Agile
• The Goal
• Real World Agility
• The Scrum Field Guide
• Making Work Visible
• User Stories Applied
• Chief Agility Officer
• Message to Garcia
• The Four Tendencies
• Deep Work
• Scrum Mastery
SAFe Scrum Master Certification
SAFe
https://www.scaledagile.com
• SAFe scrum master is 2 day in person course.
• Three offered in MD/DC area between Sept and Dec this
year, cost is $850-$1200 per student.
• Course includes one test assessment fee
CollabraSpace will be
offering SAFe Scrum
Master Certification course
Questions?

Scrum Master Tips and Tricks

  • 1.
    1 November 2019 ScrumMaster: Trick or Treat? Leah Burman SPC4, CSM, CSPO, CSP-SM, CSP-PO leah.burman@collabraspace.com
  • 2.
    Leah Burman • SPC4,CSM, CSPO, CSP-SM, CSP-PO • 9+ years agile experience • Java software developer, now Agile coach • Coached agile transitions ranging from a single team to over 29 teams • Northrop Grumman Agile Center of Excellence enterprise agile coach • TS/SCI with lifestyle poly • DOD, intelligence, federal, and other customers
  • 3.
    High Performing Teams:Scrum Master Encourages learning within the team Demonstrates commitment and agility daily Change agent Resolves conflict with the team Thinks outside traditional approaches Team Dynamics aficionado Root Cause Analyzer Organized; detail oriented Fun! Motivated Coach Humble Collaborative Knowledgeable Listens
  • 4.
    Maestro! Reference 1. First BeQuiet 2. Feed Your Inner Responsibility Junkie 3. Master the Art of Checking In 4. Showcase the Team 5. Clear A Path 6. Be the Hardliner Your Team Needs You to Be 7. Know Your Stuff – And Learn When You Don’t 8. Assert Influence Without Taking Over
  • 5.
  • 6.
    TALK TOO LONG •Start on time • Disco ball/lights • Baking • Parking Lot • Hand Held Whiteboards • Sticky Hand • Timers • Stoplight Cards LATE/DON’T SHOW UP Sticking with Timeboxes MEETINGS RUN OVER • Agenda with times • Timers that make noise • Post Standup 3 Questions ATTENTION LAGS • Cell Phone Jail • Pass a ball around • Remote cameras
  • 7.
    USE RELATIVE ESTIMATIONMAKE EVERY VOICE HEARD Estimation and Planning Takes FOREVER! • Planning Poker Cards • Squeeze Ball • Stickers (Dot Voting) • Post It Notes • Silence • Candy jar estimates • Example user stories for each size • Use modified Fibonacci series • Bucket Sort around the room – “One of These is Not Like the Other” • Sticky Hand Resist the ridiculous with silliness
  • 8.
    My team isn’tmotivated • Admit you failed • Sunny Disposition • Continuous Learning • Bias Towards Change MAKE IT FUN PERSONALIZE IT BE THE EXAMPLE • Daily Standup outside • Polls for Fun • Baked Goods • Swag • Stick to Timeboxes • Team Cash • Master the stop by • Bravo board • Ask for help • Performance goals • Silence
  • 9.
    We just can’tFOCUS • Working times • Context Switching • Discuss Approaches to “50%” person • Swarming EDUCATE • Airplane Game (Too Much WIP) • Alpha/number game (Context Switching) • Read Deep Work by Cal Newport VISUAL TOOLS • Burndown Charts In Team Area • Release Metrics In Team Area • Stoplight • Sprint Goal (One Thing) TEAM AGREEMENTS
  • 10.
    Retros Don’t Resultin Improvements • Lean Coffee • Post Its • Stickers • Whiteboard Puzzle Pieces • Dry erase cubes • Pass a ball around • Dixit Cards • Sailboat • Silence • Read Agile Retrospectives IDEAS NOT IMPLEMENTED • Reflect on previous retro at start of next one • Add process improvement stories to backlog • Report on process improvements in sprint demo • Follow through • Assign an owner TOO LITTLE PARTICIPATION ROOT CAUSE ANALYSIS • 5 Whys • Fishbone • Wardley Maps • Mindmaps
  • 11.
    READ BOOKS LEARNFROM OTHER SCRUM MASTERS I Don’t Have Time for Learning • Lending library • Recommended Reading • Book Club • Books on CD • Graphic Novels • Community of Practice • Agile Safari • Show and Tell • Podcasts – Agile for Humans; Agile Amped • Meetups – Women in Agile Mid Atlantic • Conferences EMBRACE THE AGILE COMMUNITY • MAKE IT VISIBLE • Recognize Certifications • Post a calendar of opportunities • Book of the month/quarter
  • 12.
  • 13.
    Further Learning forScrum Masters • Agile Estimating and Planning • Succeeding with Agile • The Goal • Real World Agility • The Scrum Field Guide • Making Work Visible • User Stories Applied • Chief Agility Officer • Message to Garcia • The Four Tendencies • Deep Work • Scrum Mastery
  • 14.
    SAFe Scrum MasterCertification SAFe https://www.scaledagile.com • SAFe scrum master is 2 day in person course. • Three offered in MD/DC area between Sept and Dec this year, cost is $850-$1200 per student. • Course includes one test assessment fee CollabraSpace will be offering SAFe Scrum Master Certification course
  • 15.