Madiha Ahsan is seeking a full time position as a receptionist or legal assistant. She has over 5 years of experience as a legal representative and medical secretary. Her skills include excellent communication, organization, customer service, typing over 55 wpm, and being fluent in English, Urdu/Hindi and Punjabi. Her work history demonstrates experience receiving calls and messages, filing, scheduling appointments, and providing clerical support in legal and medical offices. She has a Medical Lab Assistant Diploma from CDI College and a General Arts and Science Diploma from Centennial College.

1. Madiha Ahsan
48 Fred Silvester Rd.
Stouffville, Ontario
L4A – 0J6
647-860-0580, 647-822-0979
School_y@yahoo.com
Objective:
To obtain a full time position as a receptionist/legal assistant.
Skills:
 Exceptional interpersonal skills
 Excellent telephone skills
 Typing speed of 55 – 60 wpm
 Customer service-oriented
 Effective communication
 Organizational skills
 Fluent in English, Urdu/Hindi and Punjabi
Work History:
Global Accident Legal Services Professional Corporation Nov 2006 – May 2012
Legal Representative
 Received messages, calls, transferred calls from meridian phone
 Filing
 Distributed faxes and mail
 Responsible for numerous clients’ files
 Opened new Accident Benefit packages, completed expense sheets
 Completed mediation and arbitration applications
 Prepared letters regarding clients’ MVA for insurance adjusters
 Prepared settlement proposals
 Confirmed appointments through adjusters for clients
 Monitored accident benefit statements with clients and adjusters

2. Toronto Medical Clinic June 2006 – Sept 2006
Medical Secretary
 Attended to phone calls, filing
 Clerical duties
 Booked and confirmed appointments, faxed referrals
 Responsible for completing patient requisition forms
 Accomplished electrocardiogram duties
 Complete venipuncture on patient and children
 Carried out B12, Iron injections and prepared vaccination/immunization shots
 Performed clerical duties, computer techniques and patient billings
McDonalds Sept 2003 – Oct 2011
Customer Service Representative
 Drive Thru
 Production
 Cashier
Education
CDI College 2005 - 2006
Medical Lab Assistant Diploma
Centennial College 2002 – 2003
General Arts and Science Diploma