P. Kumar is a senior management professional with 19 years of experience in managing IT services and products businesses. He is currently seeking top managerial roles involving business development, strategic planning, service delivery management, client servicing and team leadership. His most recent role was as General Manager of Sales and Regional Business Head at HCL Services, where he managed an IT infrastructure business worth 0.4 billion rupees.

1. P. KUMAR
16 C, Brindavan Apartments, Sabari Street, Chitlapakkam, Chennai
Contact No: 91-9840729917; Email: kumarparthasarathy74@gmail.com
Senior Management Professional- IT Industry
Business Head/ Profit Centre management/ Strategic Business Planning & Development/ Service Delivery
Management/ Client servicing/ Team Leadership/ Technology/Solution Selling
Offering 19 years of career success in managing business development of IT services & products, with accountability of
excellent service quality; Seeking top managerial roles across above stated profile
PROFILE
 Dynamic and multi-skilled professional, extending extensive experience in IT consulting, business development,
project management, business excellence with profit accountability.
 Last employed with HCL Services as General Manager-Sales and Regional Business head.
 Holding specialisation in Sales of IT InfrastructureProjects & Service Delivery for over100 projects.
 Excellent track record of building & maintaining strong relationships with Onsite Model, Hybrid Model, Remote
Managementand T & M Model.
 Possess Business Growth Expertise in breaking new avenues & driving sales, pre sales & business growth
activities and skills in devising effective strategies, positioning products, escalating sales turnovers in highly
competitive market environments.
 Demonstrated expertise in charting out IT business strategies and contributing towards enhancing business
volumes & growth and achieving revenue and profitability norms.
 Exposure to Domestic & International business culture thereby having the ability to work in highly diverse
environmentswith people from varied backgrounds.
 Demonstrated skills in streamlining customer services function by designing innovative service policies and
strategies to generatehigh valuepropositions for thecustomers.
 An assertive manager with strong aptitude in developing and leading highly effective and successful work
teams; possess outstanding motivationalabilities to facilitate attainment of strategic goals.
CAREER HIGHLIGHTS
 Excellent track record of managing complete P&L and IT Infrastructure Business in South worth 0.4 Billion Rupees;
scaled up the IT Infrastructure Business from Rs. 40 Million to 400 Million in just 4 years.
 Managing IT ServicesSales business nationally to the tune of 3 billion Rupees
 Acknowledged for effective management of complete Service Delivery, Transition, Customer Satisfaction,
Employee Satisfaction and Sales for IT Infrastructure projects across Tamil Nadu.
 Successfully led a team of over1000 IT professionals and 7 Service Partners.
 Established a vertical for Staff Augmentation Services from scratch with accountability of managing it nationally
and scaling it up from Rs. 400 Million - 2 Billion Rupees in just 4 years; also set up T & M Dashboard aimed at
measuring employee engagement.
 Played a stellar role in attaining 135% of planned performance and YoY growth of 39% in 2011-12.
 Ensured employee satisfaction of over 1000 resources deployed at client locations; also devised & implemented a
people process to increase touch time with them.
 Monitored strict process compliance for ISO 9001:2000 and ITIL.
 Established verticalfor T& M Business of Managed IT Servicesfrom scratch.
 Played a key role in signing up a Framework for Partner Modeland SLAs with internal stakeholders.
 Holds the distinction of attaining 136%of planned performance and YoY growth of 200%.
 Excellent track record of enhancing business from 400 Million to 1.2 Billion in just 1 year; increased the business in
A.P by multi-folds.
 Holds the distinction of acquiring & managing high profile clients such as Wellsfargo and HDFC Bank.
 Enhanced sales in the assigned territory from Rs. 400 Million to 1.2Billion in just 1 year.
EXPERIENCE RECITAL
HCL Services General Manager-Sales & Regional Business Head Feb’15-Feb’16
Profile Snapshot: Headed overall services business of HCL across Tamil Nadu and Kerala covering IT infrastructure
management, AMC, cloud and application business.

2. ComputerSciences Corporation Principal- Offering Sales Outsourcing, New Business Apr’13-Feb’15
Profile Snapshot: Strategized India business for Managed IT Services, Cloud and Cyber, initiated streamlining and
ensuring alignment of delivery for enhancing India business. Ensured alignment within different stake holders like
delivery, new business, bid managementfor enhancing India Business.
Wipro Limited, Bangalore Aug’99-Apr’13
Career Path
National Business Manager – Corporate Sales, global Infrastructure Services Apr’12-Apr’13
Head- T & M Sales - Managed IT Services Oct’10-Mar’12
National Sales Manager- T & M Sales - Managed IT Services Jul’09-Sep’10
Regional Business Manager- Managed IT Services Apr’05-Jun’09
Regional Service Delivery Manager - Managed IT Services Apr’04-Mar’05
Area Manager-Customer Services, Rest of Tamil Nadu Oct’01-Mar’04
Senior Customer Services Engineer Aug’99-Sep’01
Awards & Honours Earned
 Quarterly Award for Overall Best Region in Q1, 2009
 President’s Award for Non Linearity Drive in 2008-09.
 Annual Award for Best Site – O – Meter Region for Employee Satisfaction in 2008-09.
 Quarterly Award for Overall Best Region in Q2, 2008.
 Annual Award for Best Farming Region in 2007-08.
 Quarterly Award for Overall Best Region in Q2, 2007.
Tata Elxsi, Chennai Senior CustomerServices Executive Jul’96-Jul’99
KEY DELIVERABLES
 Spearhead Sales & Business Development initiatives in the entire assigned region.
 Formulate strategies, execution methodologies & operations forimproving business performance.
 Explore business opportunities across different market segments and developed productive business relations
at decision making levels to set up an uninterrupted inflow of business.
 Manage the commercial aspect of the Business including framing of annual budgets, P&L targets, financial
model, pricing strategies, credit policies.
 Define & agree on deliverables & milestones, set & control scope and communicate status & vision to all
concerned and making business models of business development plans.
 Managekey accounts with focused approach & nurturerelations with them for productivebusiness relations
 Responsible forachieving SLA’s and KPI’s in terms of Quality/Productivity/Escalations Management.
 Ensure technical solutions are designed for performance, reliability, scalability, maintainability, supportability,
business continuity, and business agility whileleveraging industry’s bestpractices.
 Track project progress in terms of cost, resource deployment, time over runs and quality compliance and
proactively identified and rectified problems to ensure adherenceto delivery time-lines.
 Mentor the team and set out performance parameters/ deadlines; hold review meetings and monitor the
progress of theproject as per schedule, and ensured timely completion and delivery of the project.
 Oversee programdeliverables.
ACADEMIC CREDENTIALS
B.E. (Electrical and Electronics); PSG College of Technology, Coimbatore, Bharathiar University 1996
PERSONAL DETAILS
Date of Birth: 9th February 1974; Language Proficiency: Tamil, English, Telugu & Hindi
References: Available on request