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TEAM
ALBEE, SHARON, SHERRY, RICKY
Preview
• Introduction of Handmade Soaps
• Analysis of Target Markets
• Missions of Project
• Messages (Blue Print)
• Application of 7 IMC Methods
• Integration of 3 IMC Methods
Place Convenience
Physical stores globally (Over 700 locations)
Prime and high-end area (Posh locations)
Online store (47 countries)
Introduction of Handmade Soaps
• Colorful and various appearances
• Limited edition for festivals
• Special design for environment-friendly events
• 100% vegetarian
• Finest oil
• Preservative free (60%)
• No animal-fat
• Local ingredients
• Time-critical shelf lives
• Refrigerator requires
• Limited inventory
• Handmade and small batches
• Human-test only (No animal test)
• Naked products (70%)
• Recycled package
• Charity Pot
• Price by weights
• Cheaper than brands in same sector
Organic Fresh
ENV-
Friendly
Valuable Happy
Price Value
• Higher than local supermarkets
• Less than competitors(The Body Shop)
• Priced by weights
Target Markets
• Healthier soaps: protect skin
• Non chemical soaps: environmental
conscious
• Fresher soaps: contain little or non
preservatives
• Valuable soaps: special function, model,
and smell, happy mood
Mission of Project
Preference:
Reduce Preference from 80% that people like competitor's product
to 30% in 1 year.
BLUEPRINT LIST 1
“ Are you looking for a cute soap and good smell soap?”“ Do you feel bored about your soap
when you are taking a shower?”
“ Want to have a seasoned edition soap
as a holiday gift for your friends?”
BLUEPRINT LIST 2
• “ Compared to Brand Dxxx, our soap has
more colors to be chosen.”
• “ Our soaps’ natural smell is always better
than the Brand Dxxx.”
• “ We provide more options of soaps for
customers than others.”
BLUEPRINT LIST 3
• “ 80% of customers feel happier to use our
soap during a shower.”
• “ 70% of customers feel Lush soaps is a best
option for holidays’ gifts.”
• “ 75% of customers feel Lush soaps is worth
to be used everyday.”
Application of 7 IMC Methods
Trade Shows
• Live show and art gallery
Discounts
• Different discounts for the visitors
Samples
• Handmade soap samples for visitors
Sales Promotion
Application of 7 IMC Methods
Use quote: increase credibility
Invite: reporter and famous people
Experience writing: Cosmetic magazines,
Newspaper, Twitter, Blog, Facebook etc.
Marketing Public Relation
Application of 7 IMC Methods
Create some more soaps:
• Special, unique, and different
Provide more information:
• Organic and fresh.
Try soaps in store:
• Yes, get action
• No, more sample
Personal Selling
Application of 7 IMC Methods
Advertising
Transportation advertisings
Flyers
Official website/ Facebook/ Twitter
Application of 7 IMC Methods
• Identify cause: Help other people to enjoy shower
• Cause organizations:
Red Cross, non-profit orphanage or nursing-home etc.
• Opportunities:Build up excellent image
• Integration: MPR, Advertising, Sales Promotion etc.
Cause Marketing
Application of 7 IMC Methods
Direct Marketing
Collecting database :
• Physical stores
• Purchasing record from online store
• Outside sourcing
Application of 7 IMC Methods
Direct Marketing
When we have potential or exiting
customers database:
Send out commercial email
• Designed
• Packaged
• Once per week
Application of 7 IMC Methods
E-Communication
• Redesign our website (psychographic)
• Google Ad-words
• Re-manage social media
• Facebook for news, activities, stories etc.
• Instagram for posting different style pics
Handmade Soaps Live Show
• Experience LUSH soaps: better than words
• Build image of physical features: handmade,
organic, fresh, varieties of flavor available, special
shape)
• Express mental features: happiness related to
shower time
• Generate potential customers from audiences
Handmade Soaps Art Gallery
• Convey the happiness of hand making soaps to public
• Last the attraction from previous activity
• Get more attention from customers
• Emphasize the happiness related to shower time
Integration of 3 IMC Methods
Handmade
Soaps
Live Show
Handmade
Soaps
Art Gallery
Other
SP
MPR Cause
MKT
AD.
Handmade
Soaps
Art Gallery
Integration of 3 IMC Methods Other
SP
Discounts for the visitors
• 20%: join the show
• 5%: watched the show
• 5%: visit the gallery
Samples
• Deluxe samples: Join the show
• Small samples: Watch the show
and visit the gallery
Integration of 3 IMC Methods
Donate soaps to orphanage or
nursing-home
• Bring happiness of shower to others
• Build up the brand image
Hold auction and donate money
to Non-profit organizations
• Build up the reputation
Cause
MKT
Integration of 3 IMC Methods
MPR
“Everyone who has ever taken a shower has an idea. It
is a person gets out of the shower, dries off and does
something about it. Who make a difference?”
By Nolan Key Bushnell
Integration of 3 IMC Methods
“Gets wet, dries off, gets wet, dries off, everyday again
and again. When I feel bored on taking same routine of
shower, LUSH brings me a miracle.”
By S.
MPR
MPR
Integration of 3 IMC Methods
“Spread your happiness around the
world, give what you have to the
people who need it. LUSH donated
soaps for kids, it is the best thing
that have ever happened.”
By S.
AD.
Integration of 3 IMC Methods

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LUSH-3

  • 2. Preview • Introduction of Handmade Soaps • Analysis of Target Markets • Missions of Project • Messages (Blue Print) • Application of 7 IMC Methods • Integration of 3 IMC Methods
  • 3. Place Convenience Physical stores globally (Over 700 locations) Prime and high-end area (Posh locations) Online store (47 countries) Introduction of Handmade Soaps • Colorful and various appearances • Limited edition for festivals • Special design for environment-friendly events • 100% vegetarian • Finest oil • Preservative free (60%) • No animal-fat • Local ingredients • Time-critical shelf lives • Refrigerator requires • Limited inventory • Handmade and small batches • Human-test only (No animal test) • Naked products (70%) • Recycled package • Charity Pot • Price by weights • Cheaper than brands in same sector Organic Fresh ENV- Friendly Valuable Happy Price Value • Higher than local supermarkets • Less than competitors(The Body Shop) • Priced by weights
  • 4. Target Markets • Healthier soaps: protect skin • Non chemical soaps: environmental conscious • Fresher soaps: contain little or non preservatives • Valuable soaps: special function, model, and smell, happy mood
  • 5. Mission of Project Preference: Reduce Preference from 80% that people like competitor's product to 30% in 1 year.
  • 6. BLUEPRINT LIST 1 “ Are you looking for a cute soap and good smell soap?”“ Do you feel bored about your soap when you are taking a shower?” “ Want to have a seasoned edition soap as a holiday gift for your friends?”
  • 7. BLUEPRINT LIST 2 • “ Compared to Brand Dxxx, our soap has more colors to be chosen.” • “ Our soaps’ natural smell is always better than the Brand Dxxx.” • “ We provide more options of soaps for customers than others.”
  • 8. BLUEPRINT LIST 3 • “ 80% of customers feel happier to use our soap during a shower.” • “ 70% of customers feel Lush soaps is a best option for holidays’ gifts.” • “ 75% of customers feel Lush soaps is worth to be used everyday.”
  • 9. Application of 7 IMC Methods Trade Shows • Live show and art gallery Discounts • Different discounts for the visitors Samples • Handmade soap samples for visitors Sales Promotion
  • 10. Application of 7 IMC Methods Use quote: increase credibility Invite: reporter and famous people Experience writing: Cosmetic magazines, Newspaper, Twitter, Blog, Facebook etc. Marketing Public Relation
  • 11. Application of 7 IMC Methods Create some more soaps: • Special, unique, and different Provide more information: • Organic and fresh. Try soaps in store: • Yes, get action • No, more sample Personal Selling
  • 12. Application of 7 IMC Methods Advertising Transportation advertisings Flyers Official website/ Facebook/ Twitter
  • 13. Application of 7 IMC Methods • Identify cause: Help other people to enjoy shower • Cause organizations: Red Cross, non-profit orphanage or nursing-home etc. • Opportunities:Build up excellent image • Integration: MPR, Advertising, Sales Promotion etc. Cause Marketing
  • 14. Application of 7 IMC Methods Direct Marketing Collecting database : • Physical stores • Purchasing record from online store • Outside sourcing
  • 15. Application of 7 IMC Methods Direct Marketing When we have potential or exiting customers database: Send out commercial email • Designed • Packaged • Once per week
  • 16. Application of 7 IMC Methods E-Communication • Redesign our website (psychographic) • Google Ad-words • Re-manage social media • Facebook for news, activities, stories etc. • Instagram for posting different style pics
  • 17. Handmade Soaps Live Show • Experience LUSH soaps: better than words • Build image of physical features: handmade, organic, fresh, varieties of flavor available, special shape) • Express mental features: happiness related to shower time • Generate potential customers from audiences Handmade Soaps Art Gallery • Convey the happiness of hand making soaps to public • Last the attraction from previous activity • Get more attention from customers • Emphasize the happiness related to shower time Integration of 3 IMC Methods Handmade Soaps Live Show Handmade Soaps Art Gallery Other SP MPR Cause MKT AD. Handmade Soaps Art Gallery
  • 18. Integration of 3 IMC Methods Other SP Discounts for the visitors • 20%: join the show • 5%: watched the show • 5%: visit the gallery Samples • Deluxe samples: Join the show • Small samples: Watch the show and visit the gallery
  • 19. Integration of 3 IMC Methods Donate soaps to orphanage or nursing-home • Bring happiness of shower to others • Build up the brand image Hold auction and donate money to Non-profit organizations • Build up the reputation Cause MKT
  • 20. Integration of 3 IMC Methods MPR “Everyone who has ever taken a shower has an idea. It is a person gets out of the shower, dries off and does something about it. Who make a difference?” By Nolan Key Bushnell
  • 21. Integration of 3 IMC Methods “Gets wet, dries off, gets wet, dries off, everyday again and again. When I feel bored on taking same routine of shower, LUSH brings me a miracle.” By S. MPR
  • 22. MPR Integration of 3 IMC Methods “Spread your happiness around the world, give what you have to the people who need it. LUSH donated soaps for kids, it is the best thing that have ever happened.” By S.
  • 23. AD. Integration of 3 IMC Methods