SlideShare a Scribd company logo
Danielle Lemon     Lori Crist     Jordan Wilcox
Rachelle Purych    Joni Koay     Sara Willingham
                  Jaime Siudak
Goals & Agenda
• The Challenge:
  – Create a marketing campaign for entry into a new
    market in a major city in your area (Pittsburgh).
      • Create Awareness
      • Attract Brand-Loyal Guests
      • Create Enduring Brand Value, While also Driving Trial
• Agenda
  –   Cranberry Market Insights
  –   Customer Insights
  –   Strategy & Recommendations
  –   Budget & Time Table
SWOT Analysis
Strengths                Weaknesses
• Unique Food            • Expensive Media Market
• Price/Value              (Pittsburgh)
• The desired business   • Concept has few
  model; Fast Casual       reference points
• Alcoholic beverages    • Price/Value

Opportunities            Threats
• Great Location         • Tons of Competition
• Transition to          • Reliance on store
  healthier foods          personnel
• Ethnic pockets         • Breaking Habits
• Local workforce
Cranberry Population and
    Market Demographics

       ▪ More than 18% growth
         over the last 10 years
       ▪ Population: 28,098
       ▪ Projected Growth (2016):
          30,050
       ▪ Household Size: 2.72 people
       ▪ Estimated Median Household
         Income: $84,007
       ▪ Median Age: 38



* Cranberry Township Market Profile
and Other Sources
Cranberry
   Workforce
 • 90% of Cranberry
   jobs are filled by
   Non-Residents
 • Over 20,000 jobs in
   cranberry
 • Largest Industry
   Sector:
   Professional,
   Scientific and
   Technical Services


*Cranberry Township Market Profile and Other Sources
Consumer Spending
  • An $84 million local dining
    market
  • Green Shaded Area =
    Spending within Draw Area
       • Alcoholic Beverages:
         $25,234,354
       • Food Outside the Home:
         $143,592,240
  Competitive Environment
  • 82 Restaurants
  • 30 Fast Casual Restaurants


*Cranberry Township Market Profile and Other Sources
Most Popular Social Media
 With taziki’s Customers
Enjoying food is one of the most
important pleasures in life




I would rather eat my favorite
meal than watch my favorite
television show




 I think about food in a positive
 anticipatory way




 Money spent on food is well
 spent
Strategy

Awareness             Trial




            Loyalty
Open House for Community Leaders

               • “Soft Opening” focused
                 on community leaders,
                 officials, charity/school
                 leaders, newspapers
               • Generate word-of-mouth
                 with those most involved
                 and influential in the
                 Cranberry Area.
The Chamber of Commerce, Inc.

• Essential to your
  success
• Over 900 members
• Thousands of visitors to
  their website each month
• Blog: 13,000 page views
• Enhanced Web Listing
User Generated Content
        Consumer Recipe Challenge
          • Create recipe and submit via
            social media
          • Top percentage selected by
            chefs
          • Consumers vote via social media
            for top recipe
          • Selected recipe is featured on
            the website and social media
          • Winner receives free Taziki’s
            once a week for a year!
Put Taziki’s at the Top

• Add Taziki’s to Google
  Places.
• Ensures Taziki’s comes
  up in a Google Maps
  search with directions,
  link to website and
  reviews.
Sponsorships
Seneca Valley Junior
Football Association
• April-Nov.- 1000 weekly visitors
• Advertising can be seen from
  Pennsylvania Turnpike

Cranberry Township
Athletic Association (CTAA)
• Dine for CTAA promotions
• Taziki’s will donate a percentage of sales to the
  CTAA
• Encourages community to try Taziki’s food
Local Farmers’ Market

• Harvest Valley Farms
 • May to November
 • All fresh Produce from
   Valencia, Pa available in Cranberry
• Back Achers Farm
 • Year Round
 • All grass-fed live stock (including Lamb)
 • All fresh Produce from
   Rome, Pa available in Cranberry
Cooking
            Demonstrations
• Attract customers
• Introduce your products
  and emphasize quality
• Have customers sample
• Use ingredients that can be
  purchased at Farmers’
  Market
• Explain all of the health
  benefits
• Reinforce Taziki’s Brand
Microbrewery Competition
• promote word-of-mouth marketing for
  Taziki’s in order to increase overall
  sales in Food and beverages
• Broadens target market; increase in
  alcohol and food sales.
• Participants are in charge of promoting
  their brew to receive public votes
• Vote at Taziki’s by taste-test.
• Votes are tallied, and winner is named
  annual beer holder at Taziki’s for one
  year.
A Taste of Cranberry
• Pre-eminent Social Event
  in Cranberry
• Featuring local
  restaurants; attended by
  local residents
• Associated with local
  charities (Butler County
  Humane Society)
• Exposure! In 2012, 900+
  attendees
• Grows by 50 new people
  every year
Sampling Tray Ideas
• Take sampling trays to local businesses
  in the Cranberry area and showcase
  your food.
▪ Focus On Large Corporations
 • Westinghouse
 • Verizon
 • MSA
 • CBRE
 • H&R Block, Inc.
Host Community Meetings

• Private atmosphere
• Initial groups in Cranberry:
   – Cranberry’s MOMS Club
   – Parents of sponsored Teams
   – PTA groups
   – Local Bible study
   – Active community members
Cranberry CUP
• Consists of athletic and    • Major Sponsor:
  social events                 – Full page color ad in
                                  event book
   – Athletic Events
                                – Logo on event tickets and
      • Softball Tournament       registration table
      • Golf Tournament         – Promotional giveaways
   – Social Events
      • Kick-off Party
      • Opening Ceremony
Cranberry CUP
• Kick-off Party Dinner
  Sponsors 2012
  –   Luciano’s
  –   House of Chen’s
  –   Buffalo Wild Wings
  –   North Park Lounge
  –   Moe’s Southwest Grill
  –   Bravo!
  –   Aviva
  –   Monte Cello’s
  –   Goodfella’s Pizzeria
Rewards Program
• Tweet regularly about specials,
  customer feedback, relevant
  information, events, charities.
• “Pay with a Tweet” – Tweet about Taziki’s
  and get a free dessert.
• When a certain number of followers
  are reached, select a winner for dinner
  for two.
• Encourage customers to review and
  comment on dining experience. Offer
  rewards for feedback and referrals.
• For each re-tweet, Taziki’s will donate a
  certain amount of money to a charity or
  child.
Local School Rivals
                Competition
• Sales competition between
  local school rivals
• Mention a school to add to
  it’s tally
• Winning school receives
  $1000
• Increased buzz, community
  involvement, personal
  relationships
Sustainable Business
           Program Designation

Sustainability Categories               Certification
    Energy Conservation                • Awarded to businesses that
    Occupancy                            implement sustainable business
    Programs to Promote Diversity        practices
    Community-Serving Business         • Shows commitment to local
     Practices                            community
    Business Policies and Governance   • Enriches brand perception
    Waste Management and Recycling     • Creates positive publicity
    Water Conservation
    Storm water Management
    Products and Services
Timetable 2013
                     Jan.   Feb. March   April   May   June   July   Aug.   Sept.   Oct.   Nov.   Dec.

Soft Opening

Social Media

Chamber

Taste of Cranberry

Cranberry CUP

Farmers’ Market

Sponsorships

Microbrewery

Sampling Trays

Gatherings

Local School

Sustainability
Budget
Tactic                         Price
Cranberry CUP               $5,000.00
Chamber of Commerce           $315.00
Farmers’ Market Booth         $500.00
Recipe Challenge              $420.00
Platinum Sponsorship        $1,000.00
School Rivalry Promotion    $1,000.00
Small Business Package        $500.00
Total                       $8,735.00
Welcome to Cranberry, Taziki’s!

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Taziki's Marketing Challenge

  • 1. Danielle Lemon Lori Crist Jordan Wilcox Rachelle Purych Joni Koay Sara Willingham Jaime Siudak
  • 2. Goals & Agenda • The Challenge: – Create a marketing campaign for entry into a new market in a major city in your area (Pittsburgh). • Create Awareness • Attract Brand-Loyal Guests • Create Enduring Brand Value, While also Driving Trial • Agenda – Cranberry Market Insights – Customer Insights – Strategy & Recommendations – Budget & Time Table
  • 3. SWOT Analysis Strengths Weaknesses • Unique Food • Expensive Media Market • Price/Value (Pittsburgh) • The desired business • Concept has few model; Fast Casual reference points • Alcoholic beverages • Price/Value Opportunities Threats • Great Location • Tons of Competition • Transition to • Reliance on store healthier foods personnel • Ethnic pockets • Breaking Habits • Local workforce
  • 4. Cranberry Population and Market Demographics ▪ More than 18% growth over the last 10 years ▪ Population: 28,098 ▪ Projected Growth (2016): 30,050 ▪ Household Size: 2.72 people ▪ Estimated Median Household Income: $84,007 ▪ Median Age: 38 * Cranberry Township Market Profile and Other Sources
  • 5. Cranberry Workforce • 90% of Cranberry jobs are filled by Non-Residents • Over 20,000 jobs in cranberry • Largest Industry Sector: Professional, Scientific and Technical Services *Cranberry Township Market Profile and Other Sources
  • 6. Consumer Spending • An $84 million local dining market • Green Shaded Area = Spending within Draw Area • Alcoholic Beverages: $25,234,354 • Food Outside the Home: $143,592,240 Competitive Environment • 82 Restaurants • 30 Fast Casual Restaurants *Cranberry Township Market Profile and Other Sources
  • 7. Most Popular Social Media With taziki’s Customers
  • 8.
  • 9. Enjoying food is one of the most important pleasures in life I would rather eat my favorite meal than watch my favorite television show I think about food in a positive anticipatory way Money spent on food is well spent
  • 10. Strategy Awareness Trial Loyalty
  • 11. Open House for Community Leaders • “Soft Opening” focused on community leaders, officials, charity/school leaders, newspapers • Generate word-of-mouth with those most involved and influential in the Cranberry Area.
  • 12. The Chamber of Commerce, Inc. • Essential to your success • Over 900 members • Thousands of visitors to their website each month • Blog: 13,000 page views • Enhanced Web Listing
  • 13. User Generated Content Consumer Recipe Challenge • Create recipe and submit via social media • Top percentage selected by chefs • Consumers vote via social media for top recipe • Selected recipe is featured on the website and social media • Winner receives free Taziki’s once a week for a year!
  • 14. Put Taziki’s at the Top • Add Taziki’s to Google Places. • Ensures Taziki’s comes up in a Google Maps search with directions, link to website and reviews.
  • 15. Sponsorships Seneca Valley Junior Football Association • April-Nov.- 1000 weekly visitors • Advertising can be seen from Pennsylvania Turnpike Cranberry Township Athletic Association (CTAA) • Dine for CTAA promotions • Taziki’s will donate a percentage of sales to the CTAA • Encourages community to try Taziki’s food
  • 16. Local Farmers’ Market • Harvest Valley Farms • May to November • All fresh Produce from Valencia, Pa available in Cranberry • Back Achers Farm • Year Round • All grass-fed live stock (including Lamb) • All fresh Produce from Rome, Pa available in Cranberry
  • 17. Cooking Demonstrations • Attract customers • Introduce your products and emphasize quality • Have customers sample • Use ingredients that can be purchased at Farmers’ Market • Explain all of the health benefits • Reinforce Taziki’s Brand
  • 18. Microbrewery Competition • promote word-of-mouth marketing for Taziki’s in order to increase overall sales in Food and beverages • Broadens target market; increase in alcohol and food sales. • Participants are in charge of promoting their brew to receive public votes • Vote at Taziki’s by taste-test. • Votes are tallied, and winner is named annual beer holder at Taziki’s for one year.
  • 19. A Taste of Cranberry • Pre-eminent Social Event in Cranberry • Featuring local restaurants; attended by local residents • Associated with local charities (Butler County Humane Society) • Exposure! In 2012, 900+ attendees • Grows by 50 new people every year
  • 20. Sampling Tray Ideas • Take sampling trays to local businesses in the Cranberry area and showcase your food. ▪ Focus On Large Corporations • Westinghouse • Verizon • MSA • CBRE • H&R Block, Inc.
  • 21. Host Community Meetings • Private atmosphere • Initial groups in Cranberry: – Cranberry’s MOMS Club – Parents of sponsored Teams – PTA groups – Local Bible study – Active community members
  • 22. Cranberry CUP • Consists of athletic and • Major Sponsor: social events – Full page color ad in event book – Athletic Events – Logo on event tickets and • Softball Tournament registration table • Golf Tournament – Promotional giveaways – Social Events • Kick-off Party • Opening Ceremony
  • 23. Cranberry CUP • Kick-off Party Dinner Sponsors 2012 – Luciano’s – House of Chen’s – Buffalo Wild Wings – North Park Lounge – Moe’s Southwest Grill – Bravo! – Aviva – Monte Cello’s – Goodfella’s Pizzeria
  • 24. Rewards Program • Tweet regularly about specials, customer feedback, relevant information, events, charities. • “Pay with a Tweet” – Tweet about Taziki’s and get a free dessert. • When a certain number of followers are reached, select a winner for dinner for two. • Encourage customers to review and comment on dining experience. Offer rewards for feedback and referrals. • For each re-tweet, Taziki’s will donate a certain amount of money to a charity or child.
  • 25.
  • 26. Local School Rivals Competition • Sales competition between local school rivals • Mention a school to add to it’s tally • Winning school receives $1000 • Increased buzz, community involvement, personal relationships
  • 27. Sustainable Business Program Designation Sustainability Categories Certification  Energy Conservation • Awarded to businesses that  Occupancy implement sustainable business  Programs to Promote Diversity practices  Community-Serving Business • Shows commitment to local Practices community  Business Policies and Governance • Enriches brand perception  Waste Management and Recycling • Creates positive publicity  Water Conservation  Storm water Management  Products and Services
  • 28. Timetable 2013 Jan. Feb. March April May June July Aug. Sept. Oct. Nov. Dec. Soft Opening Social Media Chamber Taste of Cranberry Cranberry CUP Farmers’ Market Sponsorships Microbrewery Sampling Trays Gatherings Local School Sustainability
  • 29. Budget Tactic Price Cranberry CUP $5,000.00 Chamber of Commerce $315.00 Farmers’ Market Booth $500.00 Recipe Challenge $420.00 Platinum Sponsorship $1,000.00 School Rivalry Promotion $1,000.00 Small Business Package $500.00 Total $8,735.00
  • 30. Welcome to Cranberry, Taziki’s!

Editor's Notes

  1. - Cranberry Township has experienced an 18.3% growth in population over the last 10 years. It is expected to grow to a population of 30,050 people by 2016. Given the increasing rate of growth, we believe that the Township is very appealing to businesses looking to become established in the area. As you can see, the average household size is approximately 3 people. The median income of these households is $84,007. This exceeds Taziki’s minimum income level target market of $55K, which makes the Cranberry area even more appealing as far as customer base. The 2010 median age in Cranberry Township was 38. This falls right into the range of the target markets desired age range of 18 to 49.The number of females in the township slightly exceeds the population of males. Female percentage: 50.7%(Info. taken from “Cranberry Township Market Profile” except for gender stat. which came from: http://www.city-data.com/township/Cranberry-Butler-PA.html )(Graphic taken from: http://www.cranberrytownship.org/index.aspx?nid=1670)
  2. The majority of the jobs in Cranberry are filled by commuters coming from outside of the township. The largest industry sector is the Professional, Scientific, and Technical Services Sector. This aligns with what characteristics (More educated and more professional) Taziki’s feels its customers will have according to the Taziki’s Brand Book. This is more proof that Cranberry Township is a great option for the location of the next Taziki’s. (Info. taken from “Cranberry Township Market Profile”)(Graphic taken from “Business Hub Quarterly”)
  3. Cranberry’s annual sales for food outside of the home is estimated to be $84,264,000. The total spending for food and alcoholic beverages includes locations within Cranberry Township’s draw area. This draw area includes those who live in areas near Cranberry. The probability that these people will visit Cranberry to spend money was calculated using a gravity model.(Info. and graphic taken from “Cranberry Township Market Profile”)
  4. Joining the Chamber of Commerce: you have to join to be able to do the small business package. 6-25 employees $315; 26- 50 employees $390
  5. The Seneca Valley Junior Football Association of Cranberry Township (SVJVAC) is a football and cheering organization for youth that live in Cranberry Township and Seven Fields. Field sign would be placed in Dicks Sportsplex of Graham Park would be seen 8/12 months of the year (April- November). Around 1000 people see these signs each week. These signs are also visible during the Lacrosse games, because they use the same fields. The money from sponsorships is used for:Buying uniforms, helmets, safety equipmentImproving the fieldsPlatinum Sponsor- $10003X8 Field Sign Full page ad in the end of season yearbookTaziki’s will be announced during every home gameAd on websiteTaziki’s name will appear in sponsors’ list at annual CheerfestThe Cranberry Township Athletic Association provides many programs for softball and baseball for youths in Cranberry Township. The sponsors monetary contributions go towards:Purchasing softballs, baseballs, helmets, and safety equipmentBuilding and maintaining all 16 fields Supplies for first aid and batting cagesCTAA FieldsGraham ParkCranberry Township ParkCTAA Veteran’s FieldRowan ElementarySeven Fields
  6. Table Fees. $250 for chamber members. I don’t think you have to pay the $250 if you get the small business package. USE THIS SLIDE!
  7. The organization Sustainable Pittsburgh is working with Cranberry Township to provide certification to Cranberry businesses that would like to show that they are implementing practices that are good for the business financially, environmentally, and socially (for the community). This sustainability certification is meant to be something that proves that the business is committed to their local community. Considering Taziki’s wants its food to be considered as healthy, it makes sense to promote (through example) “community, company, and environmental health.” It only helps to convey brand perception of a “healthy restaurant.”The checklist that Taziki’s must complete consists of questions about energy conservation, building occupancy, transportation, diversity issues, community involvement, business policies, waste management, water conservation, stormwater management, and products and services.For each section/ topic of the checklist, Taziki’s is required to meet at least one criterion or 15 criteria in total. Considering the Taziki’s Cranberry location exceeds the minimum of 15 criteria, the restaurant would receive the certification.After certification, Taziki’s would receive: Restaurant name on township’s business hub websiteOfficial letter and certificatePromotional window clingPress release (Info. taken from “Cranberry Township Market Profile”)- (Graphic taken from: twp.cranberry.pa.us)