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SAARF Segmentation Tools
[object Object],[object Object],[object Object],[object Object],SAARF Training
[object Object],[object Object],[object Object],[object Object],What information is available?
[object Object],[object Object],[object Object],[object Object],What information is available? …
[object Object],[object Object],[object Object],What is Market Segmentation?
[object Object],[object Object],[object Object],[object Object],[object Object],Types of Market Segmentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Over Segmentation on AMPS® ** Highly unstable data SOURCE: SAARF AMPS 2009A Filter Sample Size ‘ 000 Population Adults 20 961 31 524 Adult Women 10 528 15 808 Adult Women, aged 25-34 2 266 3 622 Adult Women, aged 25-34, LSM 10 182 162 Adult Women, aged 25-34, LSM 10, with children 104 84 Adult Women, aged 25-34, LSM 10, with children, divorced/widowed/separated 0 0 **
Need for & Development of LSM ®
[object Object],[object Object],[object Object],What is SAARF Living Standards Measure (LSM®) ?
[object Object],[object Object],[object Object],What is SAARF Living Standards Measure (LSM®)?...
[object Object],[object Object],[object Object],[object Object],[object Object],Rationale For Segmentation
[object Object],[object Object],[object Object],F or Advertising/Marketing Purposes
[object Object],[object Object],[object Object],[object Object],Traditional  Approach
[object Object],[object Object],[object Object],[object Object],Process of Development
It’s Not Just About Demographics Source: Admap December 1990
[object Object],[object Object],[object Object],Requirements  Of  LSM ®
SAARF  LSM ®  – National 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
SAARF  LSM ®  – Gauteng 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
SAARF  LSM ®  – KZN SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
SAARF  LSM ®  – Western Cape 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
LSM ®  may not be useful in all instances
LSM ®  – Monthly Magazines 2001 LSMs SOURCE: SAARF AMPS 2009A
Age – Monthly Magazines SOURCE: SAARF AMPS 2009A
Gender - Monthly Magazines SOURCE: SAARF AMPS 2009A
SOURCE: SAARF AMPS 2009A Cell Phone penetration x LSM ®
% Listenership: SU- LSM® 1-5 SOURCE: SAARF AMPS 2009A
% Listenership: SU-LSM ®  6-10 SOURCE: SAARF AMPS 2009A
[object Object],[object Object],[object Object],[object Object],LSM ®  Input Variables
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1993 SAARF  LSM ®  Variables
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1995 LSM ® s
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2000 LSM ® s
New SAARF LSM ®
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Early LSM ® s
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LSM ®  Variables
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LSM ®  Variables (2001)
[object Object],[object Object],[object Object],Naming The New SAARF  LSM ®
[object Object],[object Object],Benefits of New SAARF Universal LSM ®
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LSM ®  Update 2004
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAARF LSM ®  Update 2008A
LSM ®  Extensions
[object Object],[object Object],[object Object],[object Object],Why LSM ®  Extensions?
[object Object],What did we actually do?
LSM 7 LSM 8 LSM 9 LSM 10 LSM 6 LSM 5 LSM 4 LSM 3 LSM 2 LSM 1 Low Low Low Low High High High High
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LSM ®  Extensions ≠ 14 LSMs
LSM ®  & TV Viewing Yesterday SOURCE: SAARF AMPS 2009A
LSM ®  & TV Viewing Yesterday
Current SAARF  LSM ®  Variables
 
How to calculate LSM ® ,[object Object],[object Object],[object Object],[object Object]
SAARF LSM ®  Groups Significant increase on 2008A Significant decrease on 2008A Penetration Ave HH Income 2007B 2008A 2009A 2007B 2008A 2009A SU-LSM 1 4.1 3.4 3.5 R 1,028.15 R 1,080.45 1269 SU-LSM 2 9.8 8.7 7.3 R 1,275.25 R 1,401.29 1475 SU-LSM 3 10.8 9.4 7.8 R 1,638.06 R 1,794.81 2267 SU-LSM 4 13.8 14.6 14.2 R 2,140.55 R 2,535.68 2424 SU-LSM 5 14.5 15.5 15.2 R 2,952.07 R 3,122.33 3462 SU-LSM 6 17.3 17.9 19.5 R 5,096.28 R 5,386.00 5755 SU-LSM 7 9.3 9.4 10.2 R 8,320.26 R 8,667.33 9638 SU-LSM 8 6.7 6.9 7.6 R 11,227.27 R 12,336.69 13002 SU-LSM 9 7.6 8.1 8.5 R 14,740.73 R 16,296.05 17648 SU-LSM 10 6.1 6.1 6.3 R 20,902.03 R 23,053.57 15179
Number of Adults in LSM ® SOURCE: SAARF AMPS 2009A   Population Respondents % Pop SU-LSM 1 1,092,000 149 3.5 SU-LSM 2 2,314,000 370 7.3 SU-LSM 3 2,466,000 500 7.8 SU-LSM 4 4,476,000 1368 14.2 SU-LSM 5 4,782,000 2335 15.2 SU-LSM 6 6,140,000 4507 19.5 SU-LSM 7L 1,628,000 1559 5.2 SU-LSM 7H 1,586,000 1558 5 SU-LSM 8L 1,243,000 1358 3.9 SU-LSM 8H 1,143,000 1264 3.6 SU-LSM 9L 1,337,000 1582 4.2 SU-LSM 9H 1,330,000 1671 4.2 SU-LSM 10L 1,016,000 1368 3.2 SU-LSM 10H 969,000 1372 3.1
Mpumalanga Eastern  Cape Free State Gauteng KwaZulu-Natal Northern Cape North West Western Cape Limpopo LSM ®  By Province  SOURCE: SAARF AMPS 2009A 31  to 60 % % of Province that is Rural More than 60 % 11 to 30 % up to  10 %   Lsm 1- 4 Lsm 5 Lsm 6 Lsm 7 Lsm 8 Lsm 9 Lsm 10
PLEASE NOTE: The descriptions of the 10 SU-LSM ®  groups in some of the following slides show those descriptors that are  above national average  for each SU-LSM ®  group.  So for example, African Language Stations are above national average for LSM ®  1-6.  This however, does not mean that LSM ®  7-10 do not listen to ALS.
ALS by LSM ® SOURCE: SAARF AMPS 2009A
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A) LSM 8 LOW  (3.5%)  DEMOGRAPHICS Male 35+ Matric and higher ,  Urban R12 068 ave hh income per month MEDIA Wide range of commercial  &  community radio TV :  SABC 1,2,3, e.tv, M-Net, DStv Daily / Weekly Newspapers, Magazines Accessed internet 4 weeks Cinema  &  Outdoor GENERAL Full access to services Full ownership of durables, incl. DVD, PC and satellite dish Increased participation in activities
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A) LSM 9 HIGH  (4.2%)  DEMOGRAPHICS Male 35+ Matric and higher ,  Urban R 19 453  ave hh income per month MEDIA Wide range of commercial  &  community radio TV :  SABC 2,3, e.tv, M-Net, DStv Daily / Weekly Newspapers, Magazines Accessed internet 4 weeks Cinema  &  Outdoor GENERAL Full access to services Full ownership of durables, Incl. PC, DVD and satellite dish Increased participation in activities, excl uding  stokvel meetings
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Of New LSM ®  Groups (AMPS ®  2009A) LSM 10 LOW  (3.2%)  DEMOGRAPHICS Male 35+  Matric and higher ,  Urban R22 043 ave hh income per month MEDIA Wide range of commercial  &  community radio TV :  SABC 2,3, e.tv, M-Net, DStv Daily / Weekly Newspapers, Magazines Accessed internet 4 weeks Cinema  &  Outdoor GENERAL Full access to services Full ownership of durables, Incl. PC, DVD and satellite dish Increased participation in activities,  e xcl uding  stokvel meetings
[object Object],[object Object],Conclusion
SAARF ®  Lifestyles 2009A Update
[object Object],[object Object],How were the SAARF Lifestyles determined?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAARF® Lifestyle Groups SOURCE: SAARF AMPS 2009A
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAARF ®  Lifestyle Groups x LSM ® SOURCE: SAARF AMPS 2009A
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cell Addicts
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sports
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Good Living
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gamers
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Outdoor
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Studious
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Traditionals
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Homebodies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bars & Betters
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Showgoers
[object Object],[object Object],[object Object],[object Object],Gardeners
Bars & Better vs. Homebodies SOURCE: SAARF AMPS 2009A
SAARF ®  Lifestages (2009A)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Analysis
[object Object],[object Object],[object Object],[object Object],[object Object],At-Home Singles (23%)
[object Object],[object Object],[object Object],[object Object],[object Object],Young Independent Singles (10%)
[object Object],[object Object],[object Object],[object Object],Mature Singles (13.6%)
[object Object],[object Object],[object Object],Young Couples (5.8%)
[object Object],[object Object],[object Object],Mature Couples (8%)
[object Object],[object Object],Young Family (18%)
[object Object],[object Object],[object Object],Single Parent Family  (17.1%)
[object Object],[object Object],[object Object],Mature Family (4.4%)
Baby Food by Lifestage Purchased for Household (HH Filter) SOURCE: SAARF AMPS 2009A
SAARF ®  Attitudes (2009A)
[object Object],[object Object],[object Object],[object Object],Analysis
[object Object],[object Object],[object Object],[object Object],How can SAARF® Attitudes be used?
[object Object],[object Object],[object Object],[object Object],[object Object],Examples of Individual Statements
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Attitudinal Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Advertising
Banks: Top 5 Attitude Topics SOURCE: SAARF AMPS 2009A ABSA FNB Nedbank Std Bank 1. Religion (51.2%) 1. Technology (54.3%) 1. Crime (55.3%) 1. Technology (53.9%) 2. Environment (50.7%) 2. Information-Interest (51.7%) 2. Technology (53.7%) 2. Relationships (52.6%) 3. Technology(50.5%) 3.Environment (51.3%) 3. Environment (52.9%) 3. Health (52.3%) 4. Crime (50.2%) 4. Education (50.2%) 4. Health(52.4%) 4. Environment (51.4%) 5. Relationships (49.6%) 5. Family (50.2%) 5. Family (49.5%) 5. Crime (51.2%)
Attitude Groups
[object Object],[object Object],[object Object],[object Object],[object Object],Now Generation
[object Object],[object Object],[object Object],[object Object],[object Object],Now Generation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Nation Builders
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Distants
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Distants
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rooted
[object Object],[object Object],[object Object],[object Object],[object Object],Rooted
[object Object],[object Object],[object Object],[object Object],[object Object],Global Citizens
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Global Citizens
Banks: Attitude Groups SOURCE: SAARF AMPS 2009A
Thank You!

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Lsm february 2010

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Over Segmentation on AMPS® ** Highly unstable data SOURCE: SAARF AMPS 2009A Filter Sample Size ‘ 000 Population Adults 20 961 31 524 Adult Women 10 528 15 808 Adult Women, aged 25-34 2 266 3 622 Adult Women, aged 25-34, LSM 10 182 162 Adult Women, aged 25-34, LSM 10, with children 104 84 Adult Women, aged 25-34, LSM 10, with children, divorced/widowed/separated 0 0 **
  • 8. Need for & Development of LSM ®
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. It’s Not Just About Demographics Source: Admap December 1990
  • 16.
  • 17. SAARF LSM ® – National 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
  • 18. SAARF LSM ® – Gauteng 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
  • 19. SAARF LSM ® – KZN SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
  • 20. SAARF LSM ® – Western Cape 1993 LSMs SAMPLE SIZE: 14 498 (’94), 35 069 (’00), 20 961(’09A) POPULATION, ALL SOUTH AFRICANS 16+: 24 539 000 (’94), 28 488 000 (’00), 31 524 000 (’09A)
  • 21. LSM ® may not be useful in all instances
  • 22. LSM ® – Monthly Magazines 2001 LSMs SOURCE: SAARF AMPS 2009A
  • 23. Age – Monthly Magazines SOURCE: SAARF AMPS 2009A
  • 24. Gender - Monthly Magazines SOURCE: SAARF AMPS 2009A
  • 25. SOURCE: SAARF AMPS 2009A Cell Phone penetration x LSM ®
  • 26. % Listenership: SU- LSM® 1-5 SOURCE: SAARF AMPS 2009A
  • 27. % Listenership: SU-LSM ® 6-10 SOURCE: SAARF AMPS 2009A
  • 28.
  • 29.
  • 30.
  • 31.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. LSM ® Extensions
  • 41.
  • 42.
  • 43. LSM 7 LSM 8 LSM 9 LSM 10 LSM 6 LSM 5 LSM 4 LSM 3 LSM 2 LSM 1 Low Low Low Low High High High High
  • 44.
  • 45. LSM ® & TV Viewing Yesterday SOURCE: SAARF AMPS 2009A
  • 46. LSM ® & TV Viewing Yesterday
  • 47. Current SAARF LSM ® Variables
  • 48.  
  • 49.
  • 50. SAARF LSM ® Groups Significant increase on 2008A Significant decrease on 2008A Penetration Ave HH Income 2007B 2008A 2009A 2007B 2008A 2009A SU-LSM 1 4.1 3.4 3.5 R 1,028.15 R 1,080.45 1269 SU-LSM 2 9.8 8.7 7.3 R 1,275.25 R 1,401.29 1475 SU-LSM 3 10.8 9.4 7.8 R 1,638.06 R 1,794.81 2267 SU-LSM 4 13.8 14.6 14.2 R 2,140.55 R 2,535.68 2424 SU-LSM 5 14.5 15.5 15.2 R 2,952.07 R 3,122.33 3462 SU-LSM 6 17.3 17.9 19.5 R 5,096.28 R 5,386.00 5755 SU-LSM 7 9.3 9.4 10.2 R 8,320.26 R 8,667.33 9638 SU-LSM 8 6.7 6.9 7.6 R 11,227.27 R 12,336.69 13002 SU-LSM 9 7.6 8.1 8.5 R 14,740.73 R 16,296.05 17648 SU-LSM 10 6.1 6.1 6.3 R 20,902.03 R 23,053.57 15179
  • 51. Number of Adults in LSM ® SOURCE: SAARF AMPS 2009A   Population Respondents % Pop SU-LSM 1 1,092,000 149 3.5 SU-LSM 2 2,314,000 370 7.3 SU-LSM 3 2,466,000 500 7.8 SU-LSM 4 4,476,000 1368 14.2 SU-LSM 5 4,782,000 2335 15.2 SU-LSM 6 6,140,000 4507 19.5 SU-LSM 7L 1,628,000 1559 5.2 SU-LSM 7H 1,586,000 1558 5 SU-LSM 8L 1,243,000 1358 3.9 SU-LSM 8H 1,143,000 1264 3.6 SU-LSM 9L 1,337,000 1582 4.2 SU-LSM 9H 1,330,000 1671 4.2 SU-LSM 10L 1,016,000 1368 3.2 SU-LSM 10H 969,000 1372 3.1
  • 52. Mpumalanga Eastern Cape Free State Gauteng KwaZulu-Natal Northern Cape North West Western Cape Limpopo LSM ® By Province SOURCE: SAARF AMPS 2009A 31 to 60 % % of Province that is Rural More than 60 % 11 to 30 % up to 10 % Lsm 1- 4 Lsm 5 Lsm 6 Lsm 7 Lsm 8 Lsm 9 Lsm 10
  • 53. PLEASE NOTE: The descriptions of the 10 SU-LSM ® groups in some of the following slides show those descriptors that are above national average for each SU-LSM ® group. So for example, African Language Stations are above national average for LSM ® 1-6. This however, does not mean that LSM ® 7-10 do not listen to ALS.
  • 54. ALS by LSM ® SOURCE: SAARF AMPS 2009A
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63. SAARF ® Lifestyles 2009A Update
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78. Bars & Better vs. Homebodies SOURCE: SAARF AMPS 2009A
  • 79. SAARF ® Lifestages (2009A)
  • 80.
  • 81.
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87.
  • 88.
  • 89. Baby Food by Lifestage Purchased for Household (HH Filter) SOURCE: SAARF AMPS 2009A
  • 90. SAARF ® Attitudes (2009A)
  • 91.
  • 92.
  • 93.
  • 94.
  • 95.
  • 96. Banks: Top 5 Attitude Topics SOURCE: SAARF AMPS 2009A ABSA FNB Nedbank Std Bank 1. Religion (51.2%) 1. Technology (54.3%) 1. Crime (55.3%) 1. Technology (53.9%) 2. Environment (50.7%) 2. Information-Interest (51.7%) 2. Technology (53.7%) 2. Relationships (52.6%) 3. Technology(50.5%) 3.Environment (51.3%) 3. Environment (52.9%) 3. Health (52.3%) 4. Crime (50.2%) 4. Education (50.2%) 4. Health(52.4%) 4. Environment (51.4%) 5. Relationships (49.6%) 5. Family (50.2%) 5. Family (49.5%) 5. Crime (51.2%)
  • 98.
  • 99.
  • 100.
  • 101.
  • 102.
  • 103.
  • 104.
  • 105.
  • 106.
  • 107. Banks: Attitude Groups SOURCE: SAARF AMPS 2009A

Editor's Notes

  1. 1 Issues Needing Follow up: Headcount New Offices Sales Mix Favoring Customized Research Payroll Overhead Y2K is OK GIS Global Sales and Discounts Price Risk P&G Market Research Reduction 20% EU Phare 13 Country Study - Demand for Commodity - Business to Business - Intra Country Exports
  2. Trending and sensitive