Join RES Software and other industry guests as we discuss the trends and obstacles that IT organizations should be prepared to face in the coming year. Get insight into what you can do today to prepared for future changes within your organization.
Flexible and Secure Workspaces for the Modern EnterpriseRES
Join webinar guest ESG analyst and industry expert Mark Bowker as he talks through top challenges faced by IT in enabling today’s workforce and the steps that your organization can take to begin delivering more secure and flexible workspaces to workers.
Watch the full webinar at www.ressoftware.com/voice
Transforming the digital experience of your workforceRES
The workforce is changing and organizations must adapt fast. These new ways in which employees work are putting lots of demands on IT. Learn how automation and an intuitive service app store can strike the balance between enabling employees to work how they want, from any device all while giving IT greater governance around both application and service access. See a live demo of how you can improve user experience while streamlining IT processes.
Are Your IT Professionals Fire-Fighting When They Should Be InnovatingRES
The document discusses how IT professionals often spend too much time "fire-fighting" or dealing with routine tasks rather than innovating. It suggests that automation can help by reducing wasted time on repetitive tasks. Specifically, selectively automating routine IT processes through intelligent workflow management and tools can help alleviate service desk issues, free up IT staff time, and allow staff to focus more on innovation. This helps the business be better served by making IT operations more efficient and consistent while improving the end user experience.
It's Behind You! Managing Insider Threats to Digital Security with RES SoftwareRES
This document summarizes a webinar on managing insider threats to digital security. It includes the following:
- An agenda that covers insider threat survey results, a case study from Selex Galileo on meeting governance needs, and best practices around securing digital workspaces from RES Software.
- Key findings from the insider threats survey, including the top threats, risky users, vulnerabilities, and sources of insider attacks.
- Selex Galileo's challenges with a stalled VDI rollout, costly compliance audits, and manual IT processes, and how the RES ONE Suite helped reduce costs, automate processes, and improve service delivery and worker productivity.
- RES Software discussing trends around securing the digital workforce and how their
I Need it Right Now! Successfully Equipping and Empowering the Digital WorkforceRES
Consumer applications are just a swipe or a touch away, but organizations still struggle to give workers access to the applications and IT services they need, when and where they need it. They want to be productive – and no more so than on their first day in a new role. Yet access to the apps, content and services they need can often take days to deliver.
Ensure the Day One productivity of your organization’s employees with easy-to-use, enterprise-ready and easily compatible technology. You can become the champion of today’s empowered workers.
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
Enabling clinicians to deliver higher quality of care, focus less on IT & more on patients. Enabling IT to deliver a higher level quality of service and gain a seat at the table.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
Flexible and Secure Workspaces for the Modern EnterpriseRES
Join webinar guest ESG analyst and industry expert Mark Bowker as he talks through top challenges faced by IT in enabling today’s workforce and the steps that your organization can take to begin delivering more secure and flexible workspaces to workers.
Watch the full webinar at www.ressoftware.com/voice
Transforming the digital experience of your workforceRES
The workforce is changing and organizations must adapt fast. These new ways in which employees work are putting lots of demands on IT. Learn how automation and an intuitive service app store can strike the balance between enabling employees to work how they want, from any device all while giving IT greater governance around both application and service access. See a live demo of how you can improve user experience while streamlining IT processes.
Are Your IT Professionals Fire-Fighting When They Should Be InnovatingRES
The document discusses how IT professionals often spend too much time "fire-fighting" or dealing with routine tasks rather than innovating. It suggests that automation can help by reducing wasted time on repetitive tasks. Specifically, selectively automating routine IT processes through intelligent workflow management and tools can help alleviate service desk issues, free up IT staff time, and allow staff to focus more on innovation. This helps the business be better served by making IT operations more efficient and consistent while improving the end user experience.
It's Behind You! Managing Insider Threats to Digital Security with RES SoftwareRES
This document summarizes a webinar on managing insider threats to digital security. It includes the following:
- An agenda that covers insider threat survey results, a case study from Selex Galileo on meeting governance needs, and best practices around securing digital workspaces from RES Software.
- Key findings from the insider threats survey, including the top threats, risky users, vulnerabilities, and sources of insider attacks.
- Selex Galileo's challenges with a stalled VDI rollout, costly compliance audits, and manual IT processes, and how the RES ONE Suite helped reduce costs, automate processes, and improve service delivery and worker productivity.
- RES Software discussing trends around securing the digital workforce and how their
I Need it Right Now! Successfully Equipping and Empowering the Digital WorkforceRES
Consumer applications are just a swipe or a touch away, but organizations still struggle to give workers access to the applications and IT services they need, when and where they need it. They want to be productive – and no more so than on their first day in a new role. Yet access to the apps, content and services they need can often take days to deliver.
Ensure the Day One productivity of your organization’s employees with easy-to-use, enterprise-ready and easily compatible technology. You can become the champion of today’s empowered workers.
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
Enabling clinicians to deliver higher quality of care, focus less on IT & more on patients. Enabling IT to deliver a higher level quality of service and gain a seat at the table.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Mind The Gap: Why IT Will Deliver a Great User Experience - Webinar SlidesRES
The first webinar in the Business Meets IT Webinar series. Join us as we take a look at not only why IT must deliver a great user experience in 2014, but give insight on how this will be achieved.
Presented by RES Software founder and CTO Bob Janssen, and Chief Evangelist Sean Donahue.
Watch the full webinar with Bob and Sean including a live demo of the RES IT Store at http://ow.ly/tvEp9. There you can also find out more information about the Business Meets IT webinar series.
www.itstore.com
Empowering The End User - The Future of IT Support, Developing a First Class ...RES
With the consumerisation of IT, the expectations and demands of the end user are rising. Users are demanding the functionality, autonomy and freedom to consume IT services that they have at home and IT departments are struggling to adapt. This presentation shows how an NHS hospital is using technology to empower and enable users to self-serve systems, services and processes.
We present how the typical model of delivering IT services can change, end users are frustrated by the lack of responsiveness to their needs, and that empowering the end user not only improves the impression of the service it can save money.
Presentation By:
Ward Priestman, IT Consultant - Paperless Hospitals
Mark Taylor, Head of IT Support - East Lancashire Hospitals NHS Trust
Thomas Klouwer, Director Sales Engineer - RES Software
For more information on the topic, visit www.ressoftware.com/uk
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
Has visibility of user experience become clouded by complexity?nexthink
Embracing cloud means more flexibility and freedom for users, but rising complexity for service management. Whilst cloud enables service consumption that aligns more closely to user technology expectations, it poses greater challenges for IT to gain visibility of user experience in order pro-actively manage and rationalise usage needs.
This presentation overviews how to gain insight into actual end-user experience, regardless of your ITSM tool, and best practices to close the visibility gap that stands in the way of your digital transformation progress and your ability to shift to pro-active service delivery.
What 'experience' means for enlightened executivesnexthink
Enlightened executives recognise that business focus is moving from 'service' to 'experience'. The battleground for relevance is moving away from 'people, process, technology' and towards experience insights, design, delivery, and management'. These slides focus on the importance of 'experience' and how XLAs create a meaningful dialogue between stakeholders.
Beyond the Enterprise App Store – Webinar SlidesRES
This document summarizes a presentation about extending the capabilities of traditional enterprise app stores. It discusses how an IT store can automate the delivery and return of all IT services, not just apps, on a 24/7 basis. An IT store allows users to access services through a single portal and shifts responsibility for costs and services from IT to individual employees and business units. It also demonstrates how an IT store from RES Software can reduce service desk tickets, improve worker productivity, and provide a 225% ROI through automated and proactive service delivery. The presentation argues that an IT store bridges the gap between business and IT by transforming how users consume services.
Accenture underwent a transformation of its IT organization beginning in 2000 to align with its business strategy and enable global growth. Key steps included establishing central IT governance, implementing an ERP system on SAP, outsourcing infrastructure internally, and enhancing collaboration tools. As a result, IT costs declined substantially as a percentage of revenue and per employee despite a doubling in staff and revenue growth. The transformation program saved $3.5 billion against $1 billion invested, delivering a 300% return on investment.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
In IT we have too many data sources, not enough resources, and too many discourses about what to do about it. We love to talk about Unified IT at Ivanti, but what does that look like? Come see the future of IT with Ivanti Cloud.
In this webinar, we’ll have short discussions with the Ivanti Cloud Product Team around topics like: 1) The state of IT in the Cloud, 2) How Unified IT has to start with unified data, 3) Instant data vs. trending data vs. aggregated data, 4) Interesting customer use cases we’ve seen so far using Ivanti Cloud. Join us and discover what you can do for IT in the Cloud.
IDC overviews latest digital workplace research and insightsnexthink
IDC’s Angela Salmeron (Associate Research Director, European Future of Work) overviewed the latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture.
The Best Way to Get Trained on Ivanti ProductsIvanti
Need better ROI on your Ivanti products? You should come to this webinar. We’ll discuss the best ways, ranging from free content to a dedicated TRM, that you can get trained on Ivanti products.
Digital Operations Excellence - PagerDuty Summit Series KeynotePagerDuty
PagerDuty Summit Series keynote presentation delivered by Jennifer Tejada in Seattle, London, Sydney, Chicago, Minneapolis, New York and Toronto, 2017.
From SLAs to XLAs | Shift to pro-active service deliverynexthink
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
3. Great Customer Service is The Experience, with Chris Markiewicz
The document provides an agenda for an event titled "From Service To Experience". Key points:
- The event will include various presentations and a demonstration on moving from a service level agreement (SLA) focus to an experience level agreement (XLA) focus.
- A breakout session will discuss measuring user sentiment and experience, which are seen as key to defining an XLA, rather than just quantitative metrics.
- The document discusses challenges around defining what to measure to improve experience, and emphasizes the importance of qualitative user sentiment data, not just quantitative SLA metrics.
- Moving from a service mindset to an experience mindset requires changes in governance, tools, and culture to prioritize the end
Lessons Learned Through Cloud Transformation CSA PRESENTATION 10-19-15James Rutt
This document summarizes Jim Rutt's experience transforming the Dana Foundation's IT infrastructure to the cloud. Some key points:
- The Dana Foundation moved locations in 2011, prompting a review of their on-premise infrastructure which faced issues like complexity, downtime, and resource constraints.
- They migrated Exchange to Office 365 in 2011-2012, addressing these issues. They also implemented Okta for single sign-on and identity management across SaaS apps like Salesforce.
- Other moves to the cloud included moving their ERP system to Azure and adopting Zendesk for help desk support.
- Lessons included calculating risks carefully, crafting a governance model, and adopting next-gen security
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Author: Ghausul Alam Mahboob e Yazdani Sultan Syed Ashraf Jahangir Simnani RadiAllahu Anh
Explained: Hazrat Maulana Razaul Haque Ashrafi Raj Mahli Shaikhul Hadis Jame Ashraf Kichhauchha Sharif
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Mind The Gap: Why IT Will Deliver a Great User Experience - Webinar SlidesRES
The first webinar in the Business Meets IT Webinar series. Join us as we take a look at not only why IT must deliver a great user experience in 2014, but give insight on how this will be achieved.
Presented by RES Software founder and CTO Bob Janssen, and Chief Evangelist Sean Donahue.
Watch the full webinar with Bob and Sean including a live demo of the RES IT Store at http://ow.ly/tvEp9. There you can also find out more information about the Business Meets IT webinar series.
www.itstore.com
Empowering The End User - The Future of IT Support, Developing a First Class ...RES
With the consumerisation of IT, the expectations and demands of the end user are rising. Users are demanding the functionality, autonomy and freedom to consume IT services that they have at home and IT departments are struggling to adapt. This presentation shows how an NHS hospital is using technology to empower and enable users to self-serve systems, services and processes.
We present how the typical model of delivering IT services can change, end users are frustrated by the lack of responsiveness to their needs, and that empowering the end user not only improves the impression of the service it can save money.
Presentation By:
Ward Priestman, IT Consultant - Paperless Hospitals
Mark Taylor, Head of IT Support - East Lancashire Hospitals NHS Trust
Thomas Klouwer, Director Sales Engineer - RES Software
For more information on the topic, visit www.ressoftware.com/uk
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
Has visibility of user experience become clouded by complexity?nexthink
Embracing cloud means more flexibility and freedom for users, but rising complexity for service management. Whilst cloud enables service consumption that aligns more closely to user technology expectations, it poses greater challenges for IT to gain visibility of user experience in order pro-actively manage and rationalise usage needs.
This presentation overviews how to gain insight into actual end-user experience, regardless of your ITSM tool, and best practices to close the visibility gap that stands in the way of your digital transformation progress and your ability to shift to pro-active service delivery.
What 'experience' means for enlightened executivesnexthink
Enlightened executives recognise that business focus is moving from 'service' to 'experience'. The battleground for relevance is moving away from 'people, process, technology' and towards experience insights, design, delivery, and management'. These slides focus on the importance of 'experience' and how XLAs create a meaningful dialogue between stakeholders.
Beyond the Enterprise App Store – Webinar SlidesRES
This document summarizes a presentation about extending the capabilities of traditional enterprise app stores. It discusses how an IT store can automate the delivery and return of all IT services, not just apps, on a 24/7 basis. An IT store allows users to access services through a single portal and shifts responsibility for costs and services from IT to individual employees and business units. It also demonstrates how an IT store from RES Software can reduce service desk tickets, improve worker productivity, and provide a 225% ROI through automated and proactive service delivery. The presentation argues that an IT store bridges the gap between business and IT by transforming how users consume services.
Accenture underwent a transformation of its IT organization beginning in 2000 to align with its business strategy and enable global growth. Key steps included establishing central IT governance, implementing an ERP system on SAP, outsourcing infrastructure internally, and enhancing collaboration tools. As a result, IT costs declined substantially as a percentage of revenue and per employee despite a doubling in staff and revenue growth. The transformation program saved $3.5 billion against $1 billion invested, delivering a 300% return on investment.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
In IT we have too many data sources, not enough resources, and too many discourses about what to do about it. We love to talk about Unified IT at Ivanti, but what does that look like? Come see the future of IT with Ivanti Cloud.
In this webinar, we’ll have short discussions with the Ivanti Cloud Product Team around topics like: 1) The state of IT in the Cloud, 2) How Unified IT has to start with unified data, 3) Instant data vs. trending data vs. aggregated data, 4) Interesting customer use cases we’ve seen so far using Ivanti Cloud. Join us and discover what you can do for IT in the Cloud.
IDC overviews latest digital workplace research and insightsnexthink
IDC’s Angela Salmeron (Associate Research Director, European Future of Work) overviewed the latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture.
The Best Way to Get Trained on Ivanti ProductsIvanti
Need better ROI on your Ivanti products? You should come to this webinar. We’ll discuss the best ways, ranging from free content to a dedicated TRM, that you can get trained on Ivanti products.
Digital Operations Excellence - PagerDuty Summit Series KeynotePagerDuty
PagerDuty Summit Series keynote presentation delivered by Jennifer Tejada in Seattle, London, Sydney, Chicago, Minneapolis, New York and Toronto, 2017.
From SLAs to XLAs | Shift to pro-active service deliverynexthink
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
3. Great Customer Service is The Experience, with Chris Markiewicz
The document provides an agenda for an event titled "From Service To Experience". Key points:
- The event will include various presentations and a demonstration on moving from a service level agreement (SLA) focus to an experience level agreement (XLA) focus.
- A breakout session will discuss measuring user sentiment and experience, which are seen as key to defining an XLA, rather than just quantitative metrics.
- The document discusses challenges around defining what to measure to improve experience, and emphasizes the importance of qualitative user sentiment data, not just quantitative SLA metrics.
- Moving from a service mindset to an experience mindset requires changes in governance, tools, and culture to prioritize the end
Lessons Learned Through Cloud Transformation CSA PRESENTATION 10-19-15James Rutt
This document summarizes Jim Rutt's experience transforming the Dana Foundation's IT infrastructure to the cloud. Some key points:
- The Dana Foundation moved locations in 2011, prompting a review of their on-premise infrastructure which faced issues like complexity, downtime, and resource constraints.
- They migrated Exchange to Office 365 in 2011-2012, addressing these issues. They also implemented Okta for single sign-on and identity management across SaaS apps like Salesforce.
- Other moves to the cloud included moving their ERP system to Azure and adopting Zendesk for help desk support.
- Lessons included calculating risks carefully, crafting a governance model, and adopting next-gen security
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Author: Ghausul Alam Mahboob e Yazdani Sultan Syed Ashraf Jahangir Simnani RadiAllahu Anh
Explained: Hazrat Maulana Razaul Haque Ashrafi Raj Mahli Shaikhul Hadis Jame Ashraf Kichhauchha Sharif
Toyota is analyzing expanding into the Brazilian market. Brazil has a growing economy and rising middle class. However, there are also political and economic risks to consider. Toyota's strategy is to localize production in Brazil to reduce costs and create jobs. This will help address risks while increasing sales. Toyota will also form strategic alliances and adopt a cultural strategy such as hiring locally to ensure success in Brazil.
From the End of Information Chaos to Contextual Knowledgei-SCOOP
J-P De Clerck will give a presentation on extracting value from diverse information sources. He analyzes emerging information formats and how to provide value to mobile decision makers. The 2020 Vision webinar series, co-developed by InfoDesk and Dow Jones, educates professionals on information workflow. Sean Smith from InfoDesk can provide more details. De Clerck will discuss how only 4% of businesses extract full value from information due to information chaos from high volume, velocity and variety of data. He will explore how to harness information's value by focusing on purpose, users and outcomes rather than volume alone. Artificial intelligence can help make sense of diverse unstructured data and prioritize high-value opportunities for real-time
The document provides information about companies attending a cleared job fair, including AECOM, Booz Allen Hamilton, Cisco Systems, Constellation Technologies, FEDDATA, Integrity Technology Consultants, Leidos, Microsoft, Mission Essential, Point3 Security, and TMAC. Each company summary includes a brief description of the company and positions they are hiring for at the job fair.
This document provides information about a cleared job fair, including logistics to help job seekers plan their day. It outlines the schedule, opportunities for resume reviews, cell phone charging, recycling name badges, completing a survey to enter a prize drawing, and recognizing top recruiting companies as voted by job seekers. The fair will have representatives from several cleared contracting companies seeking to hire for positions requiring security clearances.
The document provides a summary of a financial services technology summit that took place in November 2015 in Austin, Texas. It discusses the keynote speakers, workshop topics, and solution provider contact information. The main points are:
1) The summit focused on digital disruption, business transformation, and using data to better understand customer needs. Workshops covered topics like change management, data strategy, and designing for emotional impact.
2) A lunch keynote discussed how data diodes provide stronger cybersecurity than firewalls for data replication and transfer between networks.
3) Contact information is provided for over 30 solution providers that attended the summit to facilitate continued conversations around challenges and opportunities.
reStartEvents April 22nd DC metro Cleared Virtual Career Fair Employer DirectoryKen Fuller
Looking for your next Cleared Career Opportunity in DC Metro?
Join us on April 22nd at the reStartEvents Cleared DC Metro Virtual Career Fair and explore hundreds of career opportunities available throughout Northern Virginia, DC, Maryland and more....
reStartEvents Cleared DC Metro Virtual Career Fair
Thursday, April 22nd, 2021
2pm - 5pm est
Register: https://app.brazenconnect.com/a/restart-events/e/1qdn7
An Active Security Clearance IS Required For This Event
Companies Interviewing:
Leidos
Aerotek
AEVEX Aerospace
Agile Defense
Ambit Technology Solutions
Boeing Intelligence & Analytics
BuddoBot
Compass, Inc
Cubic
CyberKinetics
Ernst & Young
FoxHole Technology
Lockheed Martin
Maxar Technologies
MetaTech Consulting
Ncyber
Oracle
Perspecta
Sierra Nevada Corporation
Systems Planning & Analysis
The Buffalo Group, a Jacobs Company
and many more....
Chat with hiring managers & recruiters from some of the nations leading defense contractors - all from the comfort and safety of your home or office
Whether you are transitioning from the military or federal government, actively seeking employment, furloughed, your contract is coming to an end or window shopping and want to see what else is out there for you, This Is The Event For You!
Positions available include: Software Engineers, Help Desk, Web Developers, Budget Analysts, Program / Project Managers, Cyber CounterIntelligence Specialists, Storage Engineers, Business Analytics, Systems Engineers, SharePoint Developer, Reverse Engineers, Intelligence Analysts, Network Engineers, CNO Analysts, Penetration Testers, JAVA Programmers, Cloud Engineer, Information Systems Security, Administrative Assistants, Network Admins, Linguists, Full Stack Developers, LINUX Systems Admins and much more....
This event is for cleared job seeking professionals exploring cleared employment opportunities throughout the DC metro region
Please feel free to share this important event with any of your Cleared colleagues or friends who would benefit from participating
Looking forward to seeing you online on April 22nd
The document summarizes key insights and takeaways from the UK CIO Executive Summit. It thanks attendees for participating and highlights some of the main discussions from keynote speeches and breakout sessions. These included the need for CIOs to take a more strategic role and focus on business outcomes, embracing change and new technologies like blockchain, and cultivating diverse workforces. Information about participating companies and executives is also provided. The document promotes connecting again at future events to continue the discussion.
Telcos are challenged in their business. Telephony becomes a commodity. How to leverage new business? Data use is key for the future business and analytics is the way to do it. This presentation shows a high-level picture on analytics.
CI or FS Poly Cleared Job Fair Handbook | May 18 ClearedJobs.Net
The document provides information about a cleared job fair being held on May 18th from 2-5pm ET. It lists the logistics of the event, including an information booth, resume review booth, post-event survey where job seekers can win a $100 gift card, and recognizing the top recruiting companies as "Best Recruiters" based on job seeker survey responses. It then provides descriptions and hiring notices from 14 different companies that will be present at the cleared job fair, including Amazon Web Services, Axiologic Solutions, Ball Aerospace, BlueHalo, CALIBRE, FEDDATA, Leidos, Northrop Grumman, Peraton, Raytheon Technologies, SAIC, and SRC
The Secrets to Increasing Value of IT to the Enterprise with Jose Ignacio Zor...David Loia
A visit with author Jose Ignacio Sordo Galarza and his book "The Uncomfortable CEO", who shows how strategic IT leadership always focuses on the big four: Vision, Understanding, Clarity, and Agility.
Career implications for the Business Analyst in the age of digital disruptionLivingstone Advisory
The fact that business and societal change is being fueled by innovative, emerging and disruptive information technologies is well known. Its impacts being felt in almost every facet of life. However, the forces driving the evolution and adoption of such technologies are complex, diverse and not always well understood. In addition, the rate of change is accelerating.
Knowledge intensive IT careers, once considered to be at the forefront of information technology developments are being progressively impacted by the new world of IT, shifting customer expectations and business change.
Question is, how will the IT professions - in particular, the BA - be redefined? More importantly what steps should the BA profession consider taking now, to ensure its continued relevance in years to come
CI or FS Poly Cleared Job Fair Handbook | May 18ClearedJobs.Net
This document provides information about job opportunities at various defense and intelligence contractors, including brief descriptions of each company and lists of open positions. Some of the companies highlighted include Leidos, Northrop Grumman, Raytheon, SAIC, SRC, Peraton, Ball Aerospace, BlueHalo, Axiologic Solutions, CALIBRE, FEDDATA, and Amazon Web Services. A wide range of technical roles are listed, such as software engineers, systems engineers, intelligence analysts, and cybersecurity specialists.
Cyber Job Fair Job Seeker Handbook April 19, 2018, San AntonioClearedJobs.Net
Cyber security professionals and students please join us at the Cyber Job Fair to meet employers, network with other cleared professionals, attend career seminars, and have your resume professionally reviewed. A security clearance is not required. The Job Seeker Handbook contains a listing of all employers and the positions they will be seeking to fill at the Cyber Job Fair. If you are a cyber security cleared professional please pre-register at: https://clearedjobs.net/job-fair/fair/76/. If you are a non-cleared cyber security professional or student please pre-register at: https://cybersecjobs.com/job-fair/fair/67/.
Visionary IT - Perspectives on the Modern IT OrganizationAlastair Davies
The document discusses the modern IT organization and key trends in the IT industry. It is based on surveys of over 1,100 IT decision makers across various regions and industries. Some of the main points made in the summary are:
1) Modern IT organizations need to be agile and flexible to react quickly to changing business needs while also ensuring efficient core processes. They must understand business needs and drive change.
2) Data analytics is a top priority for IT leaders as data becomes more important for decision making. However, ensuring data quality remains a challenge.
3) Cloud adoption is increasing due to benefits like flexibility, scalability and cost savings. However, security and legacy modernization are still concerns for the cloud
The document discusses information systems and digital transformation. It covers topics like structured vs unstructured data, how businesses can leverage data and technology, and challenges around measuring success and the impact of digital initiatives. Examples are provided of how technology is changing work and forcing businesses to adapt. The document also outlines potential deliverables for a course, including a curation page, case study, and video presentation.
SoftControl - Short Company Introduction. Since 1993 we served 200+ companies and helping them to boost their capabilities and to grow their business. Get more information about our Services and Products, short and to the point.
Visit our website: http://www.softcontrol.net
Freedom Communications & Microsoft hosted the Future of Communcations and Collaboration for Businesses at the House of Commons on 28th November 2013. This powerpoint includes slides from all speakers:
Chris Luff, Director, Freedom
Steve Tassell, Enterprise Social Lead, Microsoft
Greig Valentine, Head of Solution Consultancy, Freedom
Andrew McManus, CIO, National Exhibition Centre
Pat Botting, Managing Director, Freedom
People Source Corporate Brochure - Andrew Pryce Jones - National Security (2)Andrew Pryce-Jones
This document summarizes the services provided by People Source, a recruitment firm that specializes in placing security cleared professionals. They have an extensive network and database of over 80,000 professionals. They aim to develop long-term relationships with clients to understand their business and recruitment needs. People Source can source both permanent and contract talent across a wide range of industries and technologies. They pride themselves on understanding the client's business and sourcing top candidates within a short timeframe. The document introduces Andrew Pryce-Jones as the key contact who specializes in recruiting for technology consultancies and service providers in the security cleared sector.
As the CMO now gets more budget than the CIO, the IT function needs to think differently from a CIO to a CIPO (the Chief Internal Product Officer). Instead of implementing software, the role of internal product officer, is to think like smartphone apps around continuous delivery of a set of clear and useful products, with communication and collaboration between them.
This document is the first issue of Intergen's company newsletter called "SMARTS". It provides an overview of Intergen as a company that offers a full range of Microsoft services and solutions. It highlights Intergen being awarded Microsoft Gold Partner status and recapping their recent launch party event. It also includes articles on various projects, technologies and staff profiles. The goal of the newsletter is to provide informative and entertaining content that demonstrates Intergen's approach of intelligent business solutions.
Similar to Looking Ahead: Predictions for 2016 and Beyond (20)
Het IT-Dilemma: Biedt Optimale Gebruikersondersteuning én Maximaliseer Veilig...RES
Werknemers zijn technischer onderlegd dan ooit tevoren. Ze zijn gewend om overal en altijd toegang te krijgen tot hun data en applicaties en verwachten hetzelfde op hun werk. Dit terwijl de meeste IT(-security) professionals nog op zoek zijn naar een dynamische manier om de bijbehorende beveiligings- en compliancerisico’s af te dekken.
Mensen staan in het middelpunt van de risico’s en de complexiteit rondom security.
Beveiliging van de digitale werknemer mag de productiviteit niet in de weg staan. Beveilig de organisatie onafhankelijk van toegangspunt, infrastructuur, apparaat of persoon. Hoe breng je optimale ondersteuning van de gebruiker samen met maximale veiligheid en compliance? Bekijk de infographic.
The User Enablement Dilemma: How do you empower users while maximizing securi...RES
Multiple personal devices, applications, locations, and job changes make it difficult for organizations to keep track of users and their access permissions. Unauthorized access by former employees and lost or stolen devices pose security risks like data breaches and non-compliance. Effective solutions involve profiling each user in detail, unifying user data across systems, and enabling contextual awareness to monitor users and their devices in real-time throughout their employment lifecycle. This helps secure the digital workforce while allowing flexibility.
Security to ensure quality patient care should be at the forefront of the mind of healthcare organizations. The risks can be catastrophic. Do you feel the security at your organization is up to par with the needs of your organization and the speed of your employees?
Business Meets IT Webinar - Automation For A Better TomorrowRES
This document outlines Sean Donahue's top 5 common IT service desk headaches that can be automated:
1. Employee on-boarding - Automating tasks like setting up email accounts and access to systems can save time and resources when onboarding new employees.
2. Windows first aid - Automating troubleshooting and fixes for common Windows issues like performance problems, full hard drives, and corrupted profiles.
3. Temporary admin rights - Automating processes for granting and revoking temporary admin rights can help manage security risks.
4. Employee off-boarding - Automating removal of access and returning of licenses when employees leave can prevent security issues and ensure a smooth transition.
5. Password resets - Autom
VDIdealist - 7 Ways to Improve Your IT by 10X in 2014RES
This document summarizes a webinar about how a $6 billion financial services company improved IT productivity 10x using RES Workspace Manager. The company was struggling with increasing help desk tickets, inefficient IT processes, and critical projects being shelved. Profile corruption issues accounted for over 1,000 help desk calls annually. RES Workspace Manager migrated user profiles and settings to a new platform, reducing disruptions and support calls. Metrics showed help desk tickets decreased and strategic projects could now be prioritized, improving customer satisfaction. The webinar discusses common IT challenges, a case study of dramatic improvements, and how metrics were used to measure success.
Will You Make the Windows XP Deadline in Time? - Ep.1 - 10X IT Productivity S...RES
Presented by RES Software and Citrix AppDNA
If your computers are among the 30% expected to still be running XP after April 2014 then you may face significant vulnerabilities. There are significant vulnerabilities, as well as additional cost for extended support contracts from Microsoft.
Learn how to smoothly migrate from Windows XP and unlock the door to vast improvements in desktop management. What if you could use that crucial project as a lever to make you 10X more productive at delivering IT services and managing user workspaces?
Explore your options. Learn how 10X productivity improvements are not beyond your reach.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
2. 2
• Pressures and threats facing IT leaders today (and tomorrow)
• Anticipated technology trends for 2016
• Practical approaches for managing the unpredictable aspects of IT
• Q & A
What We’ll Cover Today
31. 31
Speed of Delivery?
User Expectations?
Complexity?
Reality for IT
• Best Services
• Highest Security
• Lowest Cost
32. 32
The CIO’s Reality
o I’m not perceived as a trusted service provider
o My users are circumventing my IT
o I’m not seen as delivering real value
o My IT organization is perceived as hard to work with, slow, reactive and
even unresponsive
o We are known as “The Department of No”
o We are a cost center for the business
• How can I increase the value we bring to the business?
36. Fast So people get productive sooner rather than later
Accurate So people have all the right abilities and only the right abilities
Efficient So IT can devote its resources to other endeavors
Agile So change is a friend rather than an enemy
Scalable
So the number of people-resource connections can keep
growing
Accountable So use and cost can be aligned with business goals
Consumerized So people like IT – and don’t go elsewhere
ARCHITECTURE FOR UNCERTAINTY
37. ARCHITECTURE FOR UNCERTAINTY
Intelligent automation and orchestration:
• Shifts resource allocation from low-value KTLO
• Speeds response to changing business needs
• Eases adoption of new capabilities
Lenny Liebmann is Founding Principal of Morgan Armstrong, an independent research-and analysis practice specializing in how organizations leverage continuously evolving digital technologies to fulfill their key business objectives. He is a frequent webcast speaker and panelist for a wide range of clients—from leading publishers such as UBM/InformationWeek to leading technology vendors such as IBM and Dell.
Bob Janssen is the Founder and Chief Technology Officer of RES Software. He has been responsible for product vision, strategy and development at RES Software since founding the company in 1999. During his tenure, RES Software has sold well over one million licenses worldwide, and his development team has issued more than 10 major releases. Mr. Janssen also holds several patents for the solutions he has developed at RES Software.
D
This slide frames the presentation. The question seems simple enough – but it asserts a higher-level discussion than just “What are hot technologies?” or “How do I make Big Data work?”