Multiple personal devices, applications, locations, and job changes make it difficult for organizations to keep track of users and their access permissions. Unauthorized access by former employees and lost or stolen devices pose security risks like data breaches and non-compliance. Effective solutions involve profiling each user in detail, unifying user data across systems, and enabling contextual awareness to monitor users and their devices in real-time throughout their employment lifecycle. This helps secure the digital workforce while allowing flexibility.

1. Multiple
personal
devices
MDMIAM
APP
STORE
SVC
DESK
Security Starts with People
…and every person is unique and complex:
And People are Constantly Moving
How do you keep track of the new agile workforce?
What are the Risks?
Multiple
personal
applications
Multiple
locations
(office, home, remote
site, car, etc.)
Clearance
factors
(work status, places,
applications,time
of day, etc.)
37.2% 55%37.2%of the world’s workers are mobile.1
55%of workers view work-related
information on personal devices.2
Evolving
work roles
of organizations have
no transition process
for their workforce4
Job Hopping
By Industry
Information technology 42%
Leisure/hospitality 41%
Transportation 37%
Retail 36%
Manufacturing 32%
Shorter employee tenures
Part-timers
Contractors & freelancers
Seasonal workers
Users from outside organizations
(suppliers, partners, customers)
50%50%
Challenges:
Rapid onboarding, maintaining permissions, job status
changes, timely provisioning, accommodating personal
devices, timely off-boarding, and more…
Unauthorized access by former users Lost/stolen devices
System downtime
Lost/stolen data
Business disruption
Financial/legal liability
Loss of reputation & company value
still had system access after
leaving the company6
24%ofworkers
customer records were improperly
accessed from Morgan Stanley –
350,000
that’s an average of
$820peremployee
7
Non-compliance
Unauthorized devices used to access
sensitive data
exposing 900 super-rich clients
representing $2trillionof the
firm’s portfolio8
Think compliance is expensive?
Non-compliance costs
2.65X more–
Securing the Digital Workforce
The Prescription for
1
Profile every
user in detail
don’t rely on generic
profile “categories”
WORK STATUS
LOCATIONS
DEVICES
ADMINISTRATIVE RIGHTS
APPLICATIONS
TIME-OF-DAY RESTRICTIONS
ETC.
2
Unify and
correlate
leverage user profile
data across IT
service functions
3
Enable
“contextual
awareness”
centralize visibility and
control, tracking users
in real-time across the
entire employment
lifecycle
ONBOARDING WORK ROLE
CHANGES
OFF-BOARDING
4
Document
and analyze
user actions to
anticipate user needs
and optimize security
and compliance
PREDICTIVE IT SERVICES
LEARN MORE
about how you can enable users to work where, when
and how they prefer — all while securing those end points
and centralizing visibility, audit trails and controls.
1 IDC, 2012 study*
2 IDG, “How Mobility is Disrupting Technology and Information Consumption,” 2012
3 Freelance Union “Freelancing in America: A National Survey of the New Workforce”*
4 SilkRoad, “State of Talent Management Survey,” 2013
5 Harris Poll/CareerBuilder study, May 2014
6 Ponemon Institute, “Data Loss Risks During Downsizing,” February 2009
7 Ponemon Institute, “The True Cost of Compliance: A Benchmark Study of Multinational
Organizations,” January 2011
8 Wall Street Journal, January 6, 2015
*need to verify source/date
An IDC study released in January 2012 says that the world’s mobile worker population will reach 1.3
billion by 2015, representing 37.2% of the total workforce. Enterprises cannot afford to be slow in creating
budgets, strategies, policies and processes to address this trend.
A Citrix study forecasts that by mid 2013, 94% of companies will have a BYOD policy. Gartner adds that by
2014, 90% of organizations will support corporate applications on devices owned by workers.
of the global workforce
is contracting by 20153
34%34%
The User Enablement Dilemma:
How do you empower users while maximizing
security and compliance?
Personal Apps & Devices