This document outlines a lone working policy for Pathway College. It defines lone working as situations where staff work alone without access to immediate assistance. It requires line managers and staff to assess risks of lone working and put procedures in place to address those risks. This includes ensuring security of buildings, sign-in/out procedures, regular check-ins when working alone, and considering personal safety measures like avoiding risky locations, having mobile phone access, and parking in well-lit areas. Staff working from home must also maintain confidentiality of their address and contact information.
The document outlines an emergency response plan for a factory. It details the following:
- The plan's goals are to protect lives, property, and facilities and ensure continuity of operations during emergencies.
- It provides steps to follow during an emergency, including evaluating conditions, reporting incidents, following emergency staff instructions, and using all communication tools.
- The notification process involves alarms, addressing systems, and a list of emergency contacts. External emergency services are also listed.
- Evacuation procedures involve sounding alarms, supervisors leading employees to assembly areas, and accounting for all employees.
This document outlines an emergency preparedness and response program. It discusses regulatory requirements, definitions, responsibilities of various roles, orientation and training procedures, and requirements for supervisors. The program aims to ensure workplaces are prepared to respond effectively in emergency situations through risk assessments, evacuation planning, training workers and appointing emergency personnel.
This document outlines an emergency response plan for (Company Name) to ensure employee safety during emergencies. The plan addresses different types of emergencies like fires, natural disasters, chemical incidents and structural failures. It provides procedures for evacuation, sheltering, and communication. Emergency supplies like first aid kits, food, water and radios are also addressed. The goal is to minimize harm through an organized response process and clear assignment of roles and responsibilities.
Site Induction Training for UK Security 2007 - 2012
All employees have this training prior to starting an assgnment or as soon as they start work at a project... Along with security we want safety to be a top priority
...
This document discusses promoting a positive health and safety culture within a fire department. It aims to make crews aware of the importance of a healthy and safe working environment. Key points covered include defining terms like duty of care, hazards, risks and risk assessments. The objectives are to understand what health and safety means, why it should be promoted, how it affects individuals and what it can achieve. Promoting these practices will help firefighters make better decisions, reduce accidents and ensure they can safely help others.
An object falling (even from a low height) can have serious if not fatal consequences. At construction sites
we have a lot of material, equipment and tools being used or placed at height, which pose a significant risk
to anyone passing or working below.
The primary objective is to proactively STOP the DROP. Wherever there is work at height, contractors must
plan the work and identify risk controls to prevent dropped objects. There must be co-ordination and
communication between all personnel working in the same area. Barriers, exclusion zones and warning
signs must be in position.
The document outlines the important components of an effective emergency response plan, including identifying potential emergencies and hazards, procedures for notification, evacuation, sheltering, and accounting for all employees. It emphasizes that emergency plans should be tailored to each facility and address the specific risks, while also ensuring all staff are properly trained on their roles and responsibilities. The goal of an emergency plan is to improve safety and response coordination during crisis situations.
The document outlines an emergency response plan for a factory. It details the following:
- The plan's goals are to protect lives, property, and facilities and ensure continuity of operations during emergencies.
- It provides steps to follow during an emergency, including evaluating conditions, reporting incidents, following emergency staff instructions, and using all communication tools.
- The notification process involves alarms, addressing systems, and a list of emergency contacts. External emergency services are also listed.
- Evacuation procedures involve sounding alarms, supervisors leading employees to assembly areas, and accounting for all employees.
This document outlines an emergency preparedness and response program. It discusses regulatory requirements, definitions, responsibilities of various roles, orientation and training procedures, and requirements for supervisors. The program aims to ensure workplaces are prepared to respond effectively in emergency situations through risk assessments, evacuation planning, training workers and appointing emergency personnel.
This document outlines an emergency response plan for (Company Name) to ensure employee safety during emergencies. The plan addresses different types of emergencies like fires, natural disasters, chemical incidents and structural failures. It provides procedures for evacuation, sheltering, and communication. Emergency supplies like first aid kits, food, water and radios are also addressed. The goal is to minimize harm through an organized response process and clear assignment of roles and responsibilities.
Site Induction Training for UK Security 2007 - 2012
All employees have this training prior to starting an assgnment or as soon as they start work at a project... Along with security we want safety to be a top priority
...
This document discusses promoting a positive health and safety culture within a fire department. It aims to make crews aware of the importance of a healthy and safe working environment. Key points covered include defining terms like duty of care, hazards, risks and risk assessments. The objectives are to understand what health and safety means, why it should be promoted, how it affects individuals and what it can achieve. Promoting these practices will help firefighters make better decisions, reduce accidents and ensure they can safely help others.
An object falling (even from a low height) can have serious if not fatal consequences. At construction sites
we have a lot of material, equipment and tools being used or placed at height, which pose a significant risk
to anyone passing or working below.
The primary objective is to proactively STOP the DROP. Wherever there is work at height, contractors must
plan the work and identify risk controls to prevent dropped objects. There must be co-ordination and
communication between all personnel working in the same area. Barriers, exclusion zones and warning
signs must be in position.
The document outlines the important components of an effective emergency response plan, including identifying potential emergencies and hazards, procedures for notification, evacuation, sheltering, and accounting for all employees. It emphasizes that emergency plans should be tailored to each facility and address the specific risks, while also ensuring all staff are properly trained on their roles and responsibilities. The goal of an emergency plan is to improve safety and response coordination during crisis situations.
The document provides an overview of safety policies and procedures for new hires at Control Flow Inc. It outlines proper procedures and personal protective equipment requirements for various machinery, chemical handling, injury reporting, and other potential hazards. Non-compliance with safety rules could result in disciplinary action up to and including termination.
This document provides health and safety induction training information for employees of Pathway Group. It covers responsibilities of employees, emergency procedures, accident reporting, manual handling, display screen equipment guidelines, and other health and safety topics. Records are maintained of all induction training. Employees must follow proper procedures, report any issues, and receive authorization before operating equipment. The objective is to ensure a safe working environment and compliance with relevant regulations.
The document provides training on fire watch duties and fire prevention. It discusses that a fire watchman is required when hot work is conducted near flammable materials. The primary role of a fire watchman is to prevent and control fires. Their responsibilities include inspecting the area, ensuring flammable materials are covered, watching for fires, knowing emergency procedures, and sounding alarms if needed. The document also discusses common fire hazards, the elements needed for a fire, fire classes, how to select the proper extinguisher, and PASS method for using an extinguisher safely.
Emergency Response Training has been implemented to many corporate giants and are being used by some of my counter parts. This programme involves earth quake, fire fighting, tsunami, armed intruder and bomb threat. The second version of this programme is called Workplace Emergency Preparedness Training (WEPT) soon will be launched in this Slide Share
This document provides an overview of emergency response training at Prime Hospitals, including:
1) It defines the Emergency Response Team (ERT) as a nominated team of specially trained staff who respond to emergency situations.
2) The ERT is comprised of various roles like floor managers, nurses, fire marshals, engineers, and security staff.
3) The presentation covers fire safety topics like fire types, the fire triangle, evacuation procedures, emergency equipment, and extinguisher usage.
4) Mock evacuation drills are conducted regularly by the ERT to train staff on emergency procedures and assess response plans.
Accidents can occur anywhere and result from unsafe acts or conditions. Unsafe acts include faulty work habits, careless working, improper handling of materials, and not using proper protective equipment. Unsafe conditions are physical hazards caused by issues like slippery floors, poor housekeeping, unguarded equipment, and lack of safety devices. Hazards are anything that could hurt you or make you sick, such as things that can cut, trip, burn, or crush you, or damage your hearing, eyes, or health. With awareness of hazards and safety precautions, many accidents can be prevented.
Falls from heights are a major cause of injuries and fatalities. This document outlines regulations and best practices for working safely at heights. It defines fall hazards and introduces a new five-level hierarchy of controls. The highest levels involve eliminating falls or using passive fall prevention devices. Lower levels like ladders should only be used as a last resort. The document provides examples of common fall hazards and injuries in the department and recommends control measures like staying off roofs and using long-handled tools to access high areas instead of ladders whenever possible.
This document outlines the importance of emergency response planning. It defines emergencies and disasters, and discusses the key steps in developing an emergency response plan, including understanding hazards, conducting risk assessments, formulating response teams, and creating procedures to address communications, evacuation, and continuity of operations. An effective emergency response plan is comprehensive, addresses all potential emergency situations, and includes training employees and practicing the plan through exercises.
Safety culture is the collection of the beliefs, perceptions and values that employees share in relation to risks within an organization, such as a workplace or community.A good safety culture can be promoted by senior management commitment to safety, realistic practices for handling hazards, continuous organisational learning, and care and concern for hazards shared across the workforce
This document discusses safe lifting practices and requirements. It defines routine and non-routine lifts and lists potential hazards. Key requirements include developing a lifting plan, appointing competent supervisors, inspecting equipment, and defining roles for crane operators, riggers, and signal persons. Specific safe practices are outlined for preparing loads, attaching slings, and storing/maintaining equipment. Personnel must be trained and lifts must not endanger workers or exceed equipment ratings.
The training objectives are for participants to understand the importance of safety awareness and planning, learn emergency communication procedures, and practice applying safety protocols through case scenarios. The document then provides definitions and considerations for lone workers, safety concerns, employer and employee responsibilities, and tools for safety and incident prevention such as situational awareness, communication systems, and checklists. It concludes with workplace scenarios applying the safety practices and references for further information.
(1) A flagman is required to ensure safety when mobile equipment works on site, near overhead cables, or when backing up. (2) A flagman must wear all required PPE including high-visibility vest and use red and green flags or a whistle to signal equipment operators. (3) Flagmen must pay full attention to their duties by standing alone and not engaging in other activities, ensuring they are always visible to operators.
Three key points from the document:
1. Safety is important to prevent accidents in the workplace caused by negligence, poor training, unsafe equipment or behaviors. Most accidents follow a pattern of lack of management controls, unsafe acts or conditions, and result in losses.
2. Employers and employees have legal duties under health and safety laws to protect workers and others from risks. This includes conducting risk assessments, implementing controls, providing training, and following safe systems of work.
3. Ignoring safety risks and procedures is against the law and can lead to prosecution, fines, injuries or even death for those involved and affected. All workers are responsible for keeping themselves and others safe by raising concerns and following safety rules.
This document outlines the occupational health and safety induction and procedures for RedPixel Studios. It includes sections on the induction process, current safety procedures, equipment safety checks, safety representatives, existing and potential hazards, controlling risks, hazard reporting, meetings and inspections, emergency procedures, responsibilities, and resources for additional information. The goal is to introduce new employees to workplace safety policies and ensure all staff are aware of hazards and follow proper procedures to minimize risks.
Construction workers face a wide variety of hazards that can result in injury or death if proper precautions are not taken. Simple precautions can help avoid injuries from being in the "line of fire" of hazards such as heavy machinery, falling objects, welding sparks, and more. It is everyone's responsibility on a construction site to be aware of potential lines of fire, remain vigilant of changing work environments, and use appropriate protective equipment and safety measures.
This document discusses the duties and responsibilities of fire watches. It outlines key tasks for fire watches including monitoring hot work, recognizing fire signs, using appropriate protective equipment, extinguishing fires quickly, and focusing on areas needing fire watches. The document also provides figures illustrating fire watches in action keeping work areas damp, applying water, monitoring cutters, and communicating with work crews.
The document discusses OSHA requirements for emergency response and preparedness in the construction industry according to 29 CFR 1926. It outlines general requirements for all workplaces including developing emergency action plans, ensuring means of egress, and providing fire protection. It also details additional requirements for specific workplaces and operations such as excavations, underground construction, and power transmission. The standards aim to ensure workplaces establish procedures, training, and equipment to effectively respond to emergencies.
Visitors SHE Induction Presentation 2016Chris Morris
The document provides an induction for a construction site. It summarizes the following key points in 3 sentences:
The document outlines the legal health and safety requirements for the construction site, including providing training and ensuring workers use proper protective equipment. It also details various hazards on site like working at heights, electricity, and chemicals. The induction covers emergency procedures, incident reporting, and use of personal protective equipment like hard hats and safety shoes.
The document outlines employers' and employees' health and safety duties and responsibilities under UK law. It explains that employers must protect employees' health and safety through measures like risk assessments, safety policies, training, and personal protective equipment if needed. Employees must follow safety instructions and report any hazards. Accidents must be reported, and some are legally required to be recorded. The Health and Safety Executive enforces these regulations through inspections and potential penalties.
Establishing and fostering a safety culture has, quite rightly, become a more prominent topic to consider for safety directors. No matter the industry or organization, it is now commonly accepted that safety culture can have a huge influence on the success or failure of a safety management system.
Safety culture is not a program, policy or procedure, it is a reflection of how safety is managed in a workplace. However, it is often difficult to pin down, as it is a somewhat ethereal concept, based on soft components that cannot be easily measured – factors such as accountability, leadership and organizational learning.
This difficulty is at the heart of many safety directors’ struggle – how do you pinpoint your organization’s current safety culture? Which activities are having a positive or negative effect?
In this presentation, Shannon Crinklaw defines safety culture and provide suggestions and ideas around how to recognize and foster a strong safety culture within your organization.
Watch this webinar and learn:
How safety culture can be broken down into components
The different ways that it can be (indirectly) measured
Steps that managers should take to improve it
How using Medgate to automate some safety activities assist in building a safety culture
Fire Life Safety- Evacuation Drills- By Richard Garrity 2015Richard Garrity
This presentation covers high rise evacuation drills and emergency equipment storage plans. It discusses developing an emergency action plan with evacuation procedures, rally points, plans for assisting handicapped individuals, and accounting for all employees. The importance of training employees, conducting drills, and designating fire wardens is emphasized. Guidelines are provided for the roles and responsibilities of employers, as well as considerations for emergency equipment, supply kits, and storage areas.
This document discusses emergency preparedness and response for construction site safety. It outlines the roles and responsibilities of employees and supervisors in emergency situations. It also describes how to manage common emergencies like fire, drowning, electric shock, burns, and falls from height. The importance of having an emergency preparedness plan, emergency response teams, and well-stocked first aid centers is emphasized to ensure worker safety in emergency situations.
The document provides an overview of safety policies and procedures for new hires at Control Flow Inc. It outlines proper procedures and personal protective equipment requirements for various machinery, chemical handling, injury reporting, and other potential hazards. Non-compliance with safety rules could result in disciplinary action up to and including termination.
This document provides health and safety induction training information for employees of Pathway Group. It covers responsibilities of employees, emergency procedures, accident reporting, manual handling, display screen equipment guidelines, and other health and safety topics. Records are maintained of all induction training. Employees must follow proper procedures, report any issues, and receive authorization before operating equipment. The objective is to ensure a safe working environment and compliance with relevant regulations.
The document provides training on fire watch duties and fire prevention. It discusses that a fire watchman is required when hot work is conducted near flammable materials. The primary role of a fire watchman is to prevent and control fires. Their responsibilities include inspecting the area, ensuring flammable materials are covered, watching for fires, knowing emergency procedures, and sounding alarms if needed. The document also discusses common fire hazards, the elements needed for a fire, fire classes, how to select the proper extinguisher, and PASS method for using an extinguisher safely.
Emergency Response Training has been implemented to many corporate giants and are being used by some of my counter parts. This programme involves earth quake, fire fighting, tsunami, armed intruder and bomb threat. The second version of this programme is called Workplace Emergency Preparedness Training (WEPT) soon will be launched in this Slide Share
This document provides an overview of emergency response training at Prime Hospitals, including:
1) It defines the Emergency Response Team (ERT) as a nominated team of specially trained staff who respond to emergency situations.
2) The ERT is comprised of various roles like floor managers, nurses, fire marshals, engineers, and security staff.
3) The presentation covers fire safety topics like fire types, the fire triangle, evacuation procedures, emergency equipment, and extinguisher usage.
4) Mock evacuation drills are conducted regularly by the ERT to train staff on emergency procedures and assess response plans.
Accidents can occur anywhere and result from unsafe acts or conditions. Unsafe acts include faulty work habits, careless working, improper handling of materials, and not using proper protective equipment. Unsafe conditions are physical hazards caused by issues like slippery floors, poor housekeeping, unguarded equipment, and lack of safety devices. Hazards are anything that could hurt you or make you sick, such as things that can cut, trip, burn, or crush you, or damage your hearing, eyes, or health. With awareness of hazards and safety precautions, many accidents can be prevented.
Falls from heights are a major cause of injuries and fatalities. This document outlines regulations and best practices for working safely at heights. It defines fall hazards and introduces a new five-level hierarchy of controls. The highest levels involve eliminating falls or using passive fall prevention devices. Lower levels like ladders should only be used as a last resort. The document provides examples of common fall hazards and injuries in the department and recommends control measures like staying off roofs and using long-handled tools to access high areas instead of ladders whenever possible.
This document outlines the importance of emergency response planning. It defines emergencies and disasters, and discusses the key steps in developing an emergency response plan, including understanding hazards, conducting risk assessments, formulating response teams, and creating procedures to address communications, evacuation, and continuity of operations. An effective emergency response plan is comprehensive, addresses all potential emergency situations, and includes training employees and practicing the plan through exercises.
Safety culture is the collection of the beliefs, perceptions and values that employees share in relation to risks within an organization, such as a workplace or community.A good safety culture can be promoted by senior management commitment to safety, realistic practices for handling hazards, continuous organisational learning, and care and concern for hazards shared across the workforce
This document discusses safe lifting practices and requirements. It defines routine and non-routine lifts and lists potential hazards. Key requirements include developing a lifting plan, appointing competent supervisors, inspecting equipment, and defining roles for crane operators, riggers, and signal persons. Specific safe practices are outlined for preparing loads, attaching slings, and storing/maintaining equipment. Personnel must be trained and lifts must not endanger workers or exceed equipment ratings.
The training objectives are for participants to understand the importance of safety awareness and planning, learn emergency communication procedures, and practice applying safety protocols through case scenarios. The document then provides definitions and considerations for lone workers, safety concerns, employer and employee responsibilities, and tools for safety and incident prevention such as situational awareness, communication systems, and checklists. It concludes with workplace scenarios applying the safety practices and references for further information.
(1) A flagman is required to ensure safety when mobile equipment works on site, near overhead cables, or when backing up. (2) A flagman must wear all required PPE including high-visibility vest and use red and green flags or a whistle to signal equipment operators. (3) Flagmen must pay full attention to their duties by standing alone and not engaging in other activities, ensuring they are always visible to operators.
Three key points from the document:
1. Safety is important to prevent accidents in the workplace caused by negligence, poor training, unsafe equipment or behaviors. Most accidents follow a pattern of lack of management controls, unsafe acts or conditions, and result in losses.
2. Employers and employees have legal duties under health and safety laws to protect workers and others from risks. This includes conducting risk assessments, implementing controls, providing training, and following safe systems of work.
3. Ignoring safety risks and procedures is against the law and can lead to prosecution, fines, injuries or even death for those involved and affected. All workers are responsible for keeping themselves and others safe by raising concerns and following safety rules.
This document outlines the occupational health and safety induction and procedures for RedPixel Studios. It includes sections on the induction process, current safety procedures, equipment safety checks, safety representatives, existing and potential hazards, controlling risks, hazard reporting, meetings and inspections, emergency procedures, responsibilities, and resources for additional information. The goal is to introduce new employees to workplace safety policies and ensure all staff are aware of hazards and follow proper procedures to minimize risks.
Construction workers face a wide variety of hazards that can result in injury or death if proper precautions are not taken. Simple precautions can help avoid injuries from being in the "line of fire" of hazards such as heavy machinery, falling objects, welding sparks, and more. It is everyone's responsibility on a construction site to be aware of potential lines of fire, remain vigilant of changing work environments, and use appropriate protective equipment and safety measures.
This document discusses the duties and responsibilities of fire watches. It outlines key tasks for fire watches including monitoring hot work, recognizing fire signs, using appropriate protective equipment, extinguishing fires quickly, and focusing on areas needing fire watches. The document also provides figures illustrating fire watches in action keeping work areas damp, applying water, monitoring cutters, and communicating with work crews.
The document discusses OSHA requirements for emergency response and preparedness in the construction industry according to 29 CFR 1926. It outlines general requirements for all workplaces including developing emergency action plans, ensuring means of egress, and providing fire protection. It also details additional requirements for specific workplaces and operations such as excavations, underground construction, and power transmission. The standards aim to ensure workplaces establish procedures, training, and equipment to effectively respond to emergencies.
Visitors SHE Induction Presentation 2016Chris Morris
The document provides an induction for a construction site. It summarizes the following key points in 3 sentences:
The document outlines the legal health and safety requirements for the construction site, including providing training and ensuring workers use proper protective equipment. It also details various hazards on site like working at heights, electricity, and chemicals. The induction covers emergency procedures, incident reporting, and use of personal protective equipment like hard hats and safety shoes.
The document outlines employers' and employees' health and safety duties and responsibilities under UK law. It explains that employers must protect employees' health and safety through measures like risk assessments, safety policies, training, and personal protective equipment if needed. Employees must follow safety instructions and report any hazards. Accidents must be reported, and some are legally required to be recorded. The Health and Safety Executive enforces these regulations through inspections and potential penalties.
Establishing and fostering a safety culture has, quite rightly, become a more prominent topic to consider for safety directors. No matter the industry or organization, it is now commonly accepted that safety culture can have a huge influence on the success or failure of a safety management system.
Safety culture is not a program, policy or procedure, it is a reflection of how safety is managed in a workplace. However, it is often difficult to pin down, as it is a somewhat ethereal concept, based on soft components that cannot be easily measured – factors such as accountability, leadership and organizational learning.
This difficulty is at the heart of many safety directors’ struggle – how do you pinpoint your organization’s current safety culture? Which activities are having a positive or negative effect?
In this presentation, Shannon Crinklaw defines safety culture and provide suggestions and ideas around how to recognize and foster a strong safety culture within your organization.
Watch this webinar and learn:
How safety culture can be broken down into components
The different ways that it can be (indirectly) measured
Steps that managers should take to improve it
How using Medgate to automate some safety activities assist in building a safety culture
Fire Life Safety- Evacuation Drills- By Richard Garrity 2015Richard Garrity
This presentation covers high rise evacuation drills and emergency equipment storage plans. It discusses developing an emergency action plan with evacuation procedures, rally points, plans for assisting handicapped individuals, and accounting for all employees. The importance of training employees, conducting drills, and designating fire wardens is emphasized. Guidelines are provided for the roles and responsibilities of employers, as well as considerations for emergency equipment, supply kits, and storage areas.
This document discusses emergency preparedness and response for construction site safety. It outlines the roles and responsibilities of employees and supervisors in emergency situations. It also describes how to manage common emergencies like fire, drowning, electric shock, burns, and falls from height. The importance of having an emergency preparedness plan, emergency response teams, and well-stocked first aid centers is emphasized to ensure worker safety in emergency situations.
The document outlines health and safety training on the Safety, Health and Welfare at Work Act 2005. It discusses the act's requirements for employers including managing work activities safely, designing a safe workplace, and preventing risks. A 5-step process for a safer workplace is described: 1) identify hazards, 2) assess risks, 3) select controls, 4) write a safety statement, and 5) record and review. Key terms like hazards, risk assessment, control measures, and duties of employers, workers and others are defined.
Here are the key steps to properly lockout/tagout equipment using the rescue kit:
1. Identify all energy sources to the equipment. Locate all energy isolation devices like circuit breakers, gas valves, switches.
2. Shut down the equipment using normal shutdown procedures like pressing stop buttons.
3. Isolate each energy source device with the appropriate lockout device from the kit. For example, use a padlock to lock an electrical breaker in the off position.
4. Attach a tag to each lockout device clearly stating your name, the equipment being worked on, and the date.
5. Release any stored or residual energy like disconnecting springs or releasing hydraulic/pneum
This document outlines the health and safety policy and procedures of Pathway Group. It establishes levels of responsibility including the director, health and safety officer, fire marshal, and appointed first aiders. It details regular safety audits, risk assessments, fire drills and equipment checks to be conducted. Procedures for accidents, near misses and incidents are provided. Risk assessments and lone working guidance are also included, outlining factors to consider for safe lone working.
EXAMINING HOW TO ENSURE SAFETY AND SECURITY IN THE HOTEL THROUGH EFFICIENT HOUSEKEEPING OPERATION AND MANAGEMENT.
REDUCE SAFETY RISKS, SAFETY TIPS FOR STAFF, SAFETY TRAINING FOR STAFF, SECURITY ISSUES IN HOUSEKEEPING AND KEY CONTROL PROCEDURES.
This document provides an overview and guidelines for construction best practices. It discusses topics such as cell phone usage, documentation procedures, safety handbook training, PPE requirements, fall protection, excavation safety, crane safety, rigging, and more. The goal is to outline policies and procedures to ensure work is performed in a safe manner according to OSHA regulations.
Murad Sammour is a Jordanian national born in 1978 who currently resides in Dubai, UAE. He has over 10 years of experience in health, safety, and environment management on construction projects. His education includes diplomas in emergency medical services and community-based first aid. Sammour's work experience includes roles as a safety manager, safety officer, and ambulance officer. His responsibilities have involved implementing safety programs, conducting inspections, investigating incidents, and providing emergency first aid. He is skilled in English, Turkish, management, Microsoft Office, and holds an Emirates driving license.
This presentation outlines the health and safety policies and procedures for employees. It discusses maintaining a safe work environment, identifying potential hazards, controlling risks, reporting incidents, emergency procedures, and the responsibilities of employers and employees. Key aspects covered include current safety procedures, equipment safety checks, health and safety representatives, common hazards, inspection processes, and emergency response plans. Resources for further information on occupational health and safety are also provided.
This document outlines steps for developing an effective evacuation plan, including determining evacuation triggers, designating evacuation routes and exits, establishing assembly areas, and accounting for all personnel after an evacuation. It emphasizes that protecting life is the top priority, and recommends designating evacuation procedures, routes, and exits that are clear, unobstructed, and avoid additional hazards. Regular training and practice drills are also advised to ensure all employees understand the evacuation plan.
The basic of safety for petrochemicals industries 1Anand Dhouni
The document provides guidance on worker safety for petrochemical industries. It outlines 10 key safety tips, including staying alert, wearing proper protective clothing and equipment, using the correct tools for tasks, proper lifting techniques, avoiding horseplay or pranks, good housekeeping, reporting accidents and unsafe conditions, obtaining first aid immediately if injured, supporting safety programs, and never taking shortcuts or chances. It also discusses developing safety and health programs, including an accident prevention program, personal protective equipment program, hazardous chemicals communication program, and respiratory protection program.
KSP is a leading security and facility management company in India. This document establishes standard operating procedures for KSP's departments to safely manage client properties according to industry best practices. It outlines procedures for building security, visitor management, material handling, mail delivery, patrols, emergency response, parking operations, and animal handling to ensure safety and regulatory compliance.
This document provides an overview of confined space rescue awareness and reviews key topics including:
- The 3 rescue techniques: non-entry, entry by others, and entry by trained employees
- Personal protective equipment (PPE) required for confined space entry and rescue
- The importance of considering response time factors such as reaction time and rescue time
- Examples of rescue equipment commonly used in confined space rescues like ropes, harnesses, tripods, and winches
- Key points of a confined space rescue plan including assigning roles, developing a rescue strategy, and ensuring responder safety
This document provides an introduction to oilfield safety. It discusses how safety is important in the oil and gas industry given the hazardous nature of the work. The document outlines key roles in drilling operations and their safety responsibilities. It also identifies common hazards such as catheads, rotary tables, and high pressure hoses. The document emphasizes that the majority of accidents are caused by unsafe acts and conditions rather than mechanical failure and stresses the importance of hazard recognition, investigation of incidents, and implementing an effective safety program.
The document provides an overview of guarding roles and responsibilities according to a holistic security model. It discusses various aspects of guarding including management procedures, training, physical security measures, risk management, and standard operating procedures. The goal is to implement proactive and reactive guarding through comprehensive training, procedures, and coordination across different security elements.
This document discusses preservation concerns during construction and renovation projects at cultural institutions. It addresses interruptions in service, the importance of communication with staff and patrons, security issues, and preventing accidents. Interruptions in services are inevitable but communicating about planned interruptions and having contingency plans for unplanned ones is key. Construction projects also require increased communication with staff and patrons about potential disruptions and changes. Security measures like identification badges for workers and more frequent patrols may be needed where access has increased. Ensuring worker safety training and clean worksites can help prevent accidents that may damage collections.
This document discusses construction safety management. It covers the roles and responsibilities of various parties in ensuring construction safety such as top management, site managers, supervisors, safety officers, and general employees. It also discusses approaches to improving safety through organizational, physical, and behavioral changes. Key aspects of safety management discussed include developing safety manuals, committees, training programs, inspections, investigations, and incentives.
This document discusses construction safety management. It covers the roles and responsibilities of various parties in ensuring construction safety such as top management, site managers, supervisors, safety officers, and general employees. It also discusses approaches to improving safety through organizational, physical, and behavioral changes. Key aspects of safety management discussed include developing safety manuals, committees, training programs, inspections, investigations, and incentives.
The document discusses the role and skills of supervisors in the nuclear industry. It outlines that supervisors are responsible for ensuring activities are carried out safely and correctly by reinforcing standards and expectations. Key supervisor skills include effective communication, motivation, training, and ensuring quality work through oversight. Supervisors must have both technical knowledge of maintenance tasks as well as an understanding of human performance tools to guide workers. They are responsible for pre-job planning, safety oversight during tasks, and identifying lessons learned after jobs are completed.
Responsible Individual Training - F5 Foster Care.pptxThe Pathway Group
An independent fostering agency must have a registered provider and a responsible individual (RI) who represents the organization to Ofsted. The RI is accountable for ensuring legislation is implemented and has responsibilities in relation to managers, staff, children, and foster carers. The RI must follow the applicable National Minimum Standards and ensure the welfare of children in care.
Responsible Individual Training fostercare- F5 Foster Care UKThe Pathway Group
Responsible Individual Training for Foster Care provided complimentary by Safaraz Ali
www.safaraz.co.uk
Responsible Individual Training fostercare- F5 Foster Care UK
Responsible Individual Training UK"
"Foster Care Professional Development"
"Accredited Foster Care Training"
"Diversity in Foster Care"
"Inclusive Foster Care Training"
"F5 Foster Care UK Training"
"Foster Care Skills Enhancement"
"Leadership in Foster Care"
"Foster Care Excellence Programs"
"Equity in Foster Care Education"
RI Training
Responsible Individual Training for Foster Care
Birmingham College is looking for new partner organizations to support bids and tenders across various markets including employment, skills, business support, justice, and youth. As an established skills provider, Birmingham College wants to explore partnership opportunities with other established organizations that have experience delivering skills training in priority industry sectors. Birmingham College's mission is to enhance knowledge, develop skills, and change behaviors to positively transform communities.
the original content of the 1973 TPS manual1 was written by
the staff2 of Toyota Motor Corp. (OMCD - Operations Management Consulting Division.
By 1970, Toyota had a fairly stable production system internally and they made a decision to
assist suppliers by sharing their knowledge and skills. To do this, Toyota created a special
internal improvement group called Production Research Division (later renamed Operations
Management Consulting Division – OMCD)
his 1973 manual was also used as course materials by Ohno and his team – the Japanese
Management Association compiled their workshop materials and released it as a book in the
1978. Productivity Press translated it and released it as Kanban: Just-in-time at Toyota in
1986. While much of the Productivity Press book consists of the same materials as the 1973
TPS Manual, it is not presented in the same order.
Multicultural-Apprenticeship-Awards-2023-Compressed-Brochure.pdfThe Pathway Group
Celebrating Talent & Diversity
The Multicultural Apprenticeship Awards recognises multicultural British apprentices, their employers, and learning providers.
2023 Multicultural Apprenticeship Award winners revealed in Birmingham Ceremony
Empowering The Nation - White Paper
This is the white paper what was written to go along with the Peer Meet up event that was conducted on the 13th October. This covers about unleashing potential in the employability and skills sector, the power of partnership working, the current landscape of the sector and where it might be going in the next 12-18 months.
Peer Meetup by Safaraz Ali 13.Oct.2023
Powerpoint from the peer meet up online networking webinar that was conducted on the 13th October 2023. This covered topics such as recruitment, AI and the funding landscape.
Peer Meetup by Safaraz Ali 13.Oct.2023
Powerpoint from the peer meet up online networking webinar that was conducted on the 13th October 2023. This covered topics such as recruitment, AI and the funding landscape.
A Guide to Apprenticeships for the Higher Education Sector.pdfThe Pathway Group
A Guide to Apprenticeships for the Higher Education Sector.pdf
A guide to apprenticeships which is detailed to be about the higher education sector. Covers many topics such as: what is an apprenticeship and how they work, regulatory bodies, end-point assessments, delivery styles and how to keep up-to-date with industry changes.
All Matters Regulatory - Apprenticeship Training Material - Pathway Group.pdfThe Pathway Group
All Matters Regulatory - Apprenticeship Training Material - Pathway Group.ppt
A powerpoint talking about the regulatory bodies when it comes to apprenticeships, along with what they do and how they work.
All Matters Regulatory - Apprenticeship Training Material - Pathway Group.pptThe Pathway Group
All Matters Regulatory - Apprenticeship Training Material - Pathway Group.ppt
A powerpoint talking about the regulatory bodies when it comes to apprenticeships, along with what they do and how they work.
End-Point Assessment Organisations EPAOs - Apprenticeship Training Material -...The Pathway Group
End-Point Assessment Organisations EPAOs - Apprenticeship Training Material - Pathway Group.ppt
A presentation detailing the role that End-point assessment organisations play in apprenticeships, along with how to choose the right one for your company/training provider.
End-Point Assessment Organisations EPAOs - Apprenticeship Training Material -...The Pathway Group
End point assessment organizations (EPAOs) administer the independent end point assessments for apprenticeships. EPAOs ensure apprentices have gained the necessary knowledge, skills, and behaviors outlined in each apprenticeship standard. Ofqual regulates EPAOs for most apprenticeships, while the Office for Students regulates degree apprenticeship assessments. EPAOs use a variety of assessment methods, such as practical assessments, interviews, tests, and projects, to evaluate apprentices at the end of their training.
How Apprenticeships Work & Why They Work - Apprenticeship Training Material -...The Pathway Group
How Apprenticeships Work & Why They Work - Apprenticeship Training Material - Pathway Group
A powerpoint detailing about what exactly an apprenticeship is and why they have been working over the time that they have been introduced
How Apprenticeships Work & Why They Work - Apprenticeship Training Material -...The Pathway Group
How Apprenticeships Work & Why They Work - Apprenticeship Training Material - Pathway Group
A powerpoint detailing about what exactly an apprenticeship is and why they have been working over the time that they have been introduced
The World of Learning - Apprenticeship Training Material - Pathway Group.pptThe Pathway Group
The World of Learning - Apprenticeship Training Material - Pathway Group
A powerpoint which covers topics such as different learning and teaching styles, along with delving into what they are and the advantages of them.
The World of Learning - Apprenticeship Training Material - Pathway Group.pdfThe Pathway Group
The World of Learning - Apprenticeship Training Material - Pathway Group
A powerpoint which covers topics such as different learning and teaching styles, along with delving into what they are and the advantages of them.
How Independent Training Providers (ITPs) can survive and thrive in an inflat...The Pathway Group
The attached
white paper has been produced to help Independent
Training Providers (ITPs) negotiate the
uncertain economic and policy terrain.
We have a simple goal – to offer helpful
information to training providers to help
them survive and deliver what the UK needs –
a skilled, successful and happy workforce.
Pakistani Report: Understanding the Needs and Wants of the Pakistani Population in Birmingham
A grassroots community initiative to inspire initiatives for Pakistanis living in Birmingham.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
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The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
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Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
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In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
2. Contents
1. Policy Statement ...........................................................................................................1
2. Purpose ..........................................................................................................................1
3. Scope ...............................................................................................................................1
4. Context ............................................................................................................................1
5. Defi nition .......................................................................................................................1
6. Mandatory Building Procedures ................................................................................2
6.1. Security of Buildings Sickness ................................................................................2
6.2. Working Alone at another Location .......................................................................2
7. Personal Safety .............................................................................................................3
8. Assessment of Risk .......................................................................................................4
9. Planning ..........................................................................................................................4
10. Staff Working at Home. ..............................................................................................5
11. Practice Guidance – Personal Safety ......................................................................5
12. Monitoring and Review .............................................................................................6
13. Knowledge of Personal Safety for Lone Workers ..................................................6
Appendix 1 - Personal Safety............................................................................................7
Signed
Safaraz Ali
Director
1st July 2014
3. 1. Policy Statement
Where the conditions of service delivery or its associated tasks require staff to work
alone, both the individual staff member and their Line Manager have a duty to assess
and reduce the risks which lone working presents. This policy should be read in con-junction
with the Health & Safety and Safeguarding Policies.
2. Purpose
This policy is designed to alert staff to the risks presented by lone working, to identify
the responsibilities each person has in this situation and to describe procedures
which will minimise such risks. It is not intended to raise anxiety unnecessarily, but to
give staff a framework for managing potentially risky situations.
3. Scope
This policy applies to all staff who may be working alone, at any time, in any of the
situations described in the defi nition below.
Volunteers would not normally be expected to work alone and so should be outside
the scope of this policy.
4. Context
Some staff work outside offi ce hours and/or alone due to fl exible working patterns
and/or to undertake their job role (i.e. assessors). Pathway principles for supporting
lone workers include:
• A commitment to supporting staff and managers both in establishing and
maintaining safe working practices
• Recognising and reducing risk
• A commitment to the provision of appropriate support for staff
• A clear understanding of responsibilities
• The priority placed on the safety of the individual over property
• A commitment to providing appropriate training for staff
• Equipment such as mobile phones will be made available as appropriate
1.
4. 5. Defi nition
Within this document, ‘lone working’ refers to situations where staff in the course
of their duties work alone or are physically isolated from colleagues and without
access to immediate assistance.
This last situation may also arise where there are other staff in the building but the
nature of the building itself may essentially create isolated areas.
6. Mandatory Building Procedures
6.1. Security of Buildings
Line Managers and their employees must ensure that:
• All appropriate steps are taken to control access to the building and that
emergency exits are accessible
• Alarm systems are tested regularly – both fi re and intruder
• When working alone they are familiar with exits and alarms
• There is access to a telephone and fi rst aid kit
• If there is any indication that the building has been broken into, they call for
assistance before entering
• External doors are locked to avoid unwanted visitors if working alone
6.2. Working Alone at another Building/Location
Line Managers and their employees must ensure that:
• All appropriate steps are taken to control access to the building/room and that
emergency exits are accessible
• They are familiar with the fi re and, if applicable, intruder alarm procedure and
know the location of both exits and alarms
• When making a booking at a venue there will be somebody else present in the
building (i.e. Building Manager or Caretaker) and that this person can be
contacted in the event of an emergency
2.
5. • There is access to a telephone and fi rst aid kit
• If there is any indication that the building has been broken into, they call for
assistance before entering
• Staff are familiar with the no smoking rules and procedures
• Whenever possible that they park in a well-lit and busy area
• Ensure sign in and sign out procedures are followed
7. Personal Safety
• Staff should avoid working alone if not necessary and where possible the fi nal two
people should leave together
• Staff must not assume that having a mobile phone and a back up plan is a
suffi cient safeguard in itself. The fi rst priority is to plan for a reduction of risk
• Staff should take all reasonable precautions to ensure their own safety, as they
would in any other circumstances
• Before working alone, an assessment of the risks involved should be made in
conjunction with the Line Manager
• Where required, staff must ensure that they sign in and out of building registers
• Staff must inform their Line Manager or other identifi ed person when they will be
working alone, giving accurate details of their location and following an agreed
plan to inform that person when the task is completed. This includes occasions
when a staff member expects to go home following an external commitment
rather than returning to their base
• Staff such as tutors, who work to a pre-planned programme of sessions, must
inform their Line Manager if they deviate from the programme
• If a member of staff does not report in as expected an agreed plan should be put
into operation, initially to check on the situation and then to respond as
appropriate using emergency contact information if necessary
3.
6. • Arrangements for contacts and response should be tailored to the needs and
nature of the team. Issues to take into account include:
• Staffi ng levels and availability – Developing links with a residential
establishment may be the best out of hour’s solution
• The identifi ed risks
• Measures in place to reduce those risks
• Where staff work alone for extended periods and/or on a regular basis, managers
must make provision for regular contact, both to monitor the situation and to
counter the eff ects of working in isolation
• Staff working away from the offi ce should ensure that they have access to a
mobile phone at all times. Staff may use their own mobile phone for this purpose
or may borrow one from Pathway Group. Staff are responsible for checking that
the mobile phone is charged, in working order and with suffi cient credit
remaining with the relevant provider. Please see Appendix 1 for further guidance
8. Assessment of Risk
In drawing up and recording an assessment of risk the following issues should be
considered, as appropriate to the circumstances:
• The environment – Location, security, access
• The context – Nature of the task, any special circumstances
• The individuals concerned – Indicators of potential or actual risk
• The History – Any previous incidents in similar situations
• Any other special circumstances
All available information should be taken into account and checked or updated as
necessary. Where there is any reasonable doubt about the safety of a lone worker
in a given situation, consideration should be given to sending a second worker or
making other arrangements to complete the task.
9. Planning
• Staff safety should be considered when choosing locations for courses etc
• Staff should be fully briefed in relation to risk as well as the task itself
4.
7. • Communication, checking-in and fall back arrangements must be in place. Staff
should ensure someone is always aware of their movements and expected
return time
• The Line Manager is responsible for agreeing and facilitating these arrangements,
which should be tailored to the operating conditions aff ecting the staff member
10. Staff Working at Home
• Staff working from their own homes should take every reasonable precaution to
ensure that their address and telephone number remain confi dential
• Staff working from home should be in regular contact with their Line Manager or
other designated person if working at home for extended periods
• Managers should be particularly aware of the importance of such arrangements
for staff that live alone
• Staff working from home should be aware that even ex-directory and mobile
numbers will show up on Caller Display and can be retrieved on 1471. To prevent
the person you call accessing your number dial 141 before their number, or check
the instructions for your mobile phone
11. Practice Guidance – Personal Safety
‘Reasonable precautions’ might include:
• Checking directions for the destination
• Ensuring your car, if used, is road worthy and has break-down cover
• Ensuring someone knows where you are and when are expected home
• Avoiding where possible poorly lit or deserted areas
• Taking care when entering or leaving empty buildings, especially at night
• Ensuring that items such as laptops or mobile phones are carried discreetly
For more information see the Suzy Lamplugh Trust website:
http://www.suzylamplugh.org/personal/safety/personal/safety/tips/
5.
8. 12. Monitoring and Review
Any member of staff with a concern regarding lone working issues should ensure
that it is discussed with their manager or with the whole team, as appropriate.
13. Knowledge of Personal Safety for Lone Workers
There are many risks associated with working in isolation and without the support of
colleagues, and violence against employees is unfortunately too common. Pathway
Group are committed to training all lone workers through an e-learning course on
‘Personal Safety for Lone Workers.
By taking this module staff be taking real steps towards minimising risk and hopefully
feeling safer.
After completing this course, staff will know:
• What lone working is and why it is an issue worth fi nding out about
• Your responsibilities and employer’s responsibilities for lone working
• The basic process of how people’s roles are assessed to see what potential risks
exist from lone working
• Some of the key questions staff can ask themselves in order to assess their own
situation each time they work alone
• Some key advice on how to act and what precautions to take in order to reduce
the risks of lone working
6.
9. Appendix 1 - Personal Safety
1. Personal Safety
• There are a number of things you can do to avoid trouble in the fi rst place. The
organisation has a responsibility as an employer to ensure the health, safety
and welfare of staff , but employees also have a duty to take reasonable care
themselves
• This is not about raising anxiety levels but about recognising potential dangers
and taking positive steps to reduce risk, for yourself and for service users in your
care
2. Be Aware of the Environment
• Know what measures are in place where you work: check out alarm systems and
procedures, exits and entrances, and the location of the fi rst aid supplies
• Make sure that your car and mobile phone are in good working order, and that
electrical and other mechanical equipment is safe to use. Check the instructions
for use, and ensure that faults are reported/dealt with
• If your work takes you into areas which are isolated, poorly lit at night or known
for high crime rates arrange to check in when the visit is over
• If a potentially violent situation occurs, be aware of what might be used as a
weapon against you, and of possible escape routes
• Try to maintain a comfortable level of heating and lighting in buildings you
control
3. Be Aware of Yourself
• Think about your body language - What messages are you giving?
• Think about your tone of voice and choice of words - Avoid anything which could
be seen as sarcastic or patronising
• Think about what you are wearing - Is it suitable for the task? Does it hamper your
movement? What signals does it send out? In a potentially risky situation, does a
scarf or tie off er an opportunity to an assailant?
• Be aware of your own triggers – The things that make you angry or upset
7.
10. 4. Be aware of other people
• Take note of their non-verbal signals
• Be aware of their triggers
• Don’t crowd people – Allow them space
• Make a realistic estimate of the time you will need to do something, and don’t
make promises which can’t be kept, either on your own or someone else’s behalf
• Be aware of the context of your meeting – Are they already angry or upset before
you meet, and for what reason?
• Listen to them, and show them you are listening
8.
11. Pathway College
putting you first
Pathway Group
putting you first
Pathway Group
Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA
Tel: 0800 955 0870 / 0121 707 0550
Email: info@pathwaygroup.co.uk
Web: www.pathwaygroup.co.uk