Logistics management is that part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point-of-origin to the point-of-consumption in order to meet customers’ requirements.
Logistics Industry Overview
- Challenges Faced by the Logistics Industry
- Upward Trend on Operating Costs
- Change of Supply Chain Model
- Fast Pace Development of nearby areas
- Human Resources & Talents
- Way Forward
Logistics Industry Overview
- Challenges Faced by the Logistics Industry
- Upward Trend on Operating Costs
- Change of Supply Chain Model
- Fast Pace Development of nearby areas
- Human Resources & Talents
- Way Forward
Presentation made in March, 2014. Highlights ocean transport and supply chain management. Chaos with container lines, supply chain erosion caused by container lines, cycle time compression, multichannel, segmentation, and risk mitigation.
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Presentation made in March, 2014. Highlights ocean transport and supply chain management. Chaos with container lines, supply chain erosion caused by container lines, cycle time compression, multichannel, segmentation, and risk mitigation.
Overview of Logistics Sector in ThailandThe Watchers
A quick snapshot of Logistics Sector in Thailand, the Challenges, New Development, Investments and Suggested Initiatives by Regulatory bodies, LSPs and Customers.
A STUDY ON CUSTOMER’S SATISFACTION MARKS CARGO PRIVATE LIMITED - 2Yogesh Santhan
This study entitled “A STUDY ON CUSTOMER’S SATISFACTION AT MARKS CARGO PRIVATE LIMITED, PONDICHERRY” is based on the services provided such as experience and opinion of the customers. By using their feedback it enables to determine the effectiveness.
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The study not only projects the current status of organization service process but also serves as a stepping stone to remedial measure for MARKS CARGO PRIVATE LIMITED.
Need for integrating various logistics aspects in India is increasingly felt by the industry participants. This document brings document puts forth a perspective.
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2. Logistics is…
• Logistics management is that part of the supply chain process that
plans, implements, and controls the efficient, effective flow and
storage of goods, services, and related information from the point-of-
origin to the point-of-consumption in order to meet customers’
requirements.
2
3. Steps of Logistics Development
• Phase I – Pre-business applications
• Dating from the Napoleonic Wars
• Refers to the technique of moving and quartering armies – quartermasters’
work
• Still applied for the NATO Allied forces
3
4. Steps of Logistics Development, cont’d
• Phase II – Logistics supports marketing-mix
4
a) Utility of place, time and possession
b) Trade-offs in marketing
5. Steps of Logistics Development, cont’d
• Phase III – Logistics integrates processes throughout
organizations
5
Value chain Trade-offs
6. Steps of Logistics Development, cont’d
• Phase IV – Supply chain management
6
Perspective of value management beyond single organizations!
9. Mass Customization
• Production of personalized or custom-tailored goods or
services to meet consumers' diverse and changing needs at near mass
production prices
9
13. Key Logistics Activities
• Demand forecasting
• Inventory management
• Logistics communication
• Materials handling
• Order processing
• Packaging
• Parts and service support
• Plant and warehouse site
selection
• Procurement
• Reverse logistics
• Traffic and transportation
• Warehousing and storage
13
15. Supply Chain
15
• A supply chain is that network of independent organizations that are
involved, through upstream and downstream linkages, in the
different processes and activities that produce value in the form of
products and services in the hands of the ultimate customer
16. Key Characteristics od Supply Chains
• They’re networks instead of loosely linked associations of discrete
businesses
• Linkages – coordinating supply chain processes and relationships
• The linkages go both downstream and upstream
• Based on process orientation
16
17. Why To Integrate Supply Chains?
17
Tomakesingleprofits
bycooperation!
22. First Party Logistics (1PL)
• A First-party logistics provider (abbreviated 1PL) is a firm or an
individual that needs to have cargo, freight, goods, produce or
merchandise transported from a point A to a point B. The term first-
party logistics provider stands both for the cargo sender and for the
cargo receiver.
22
23. Second Party Logistics (2PL)
• A Second-party logistics provider (abbreviated 2PL) is an asset-
based carrier, which actually owns the means of transportation
• shipping lines, which own, lease, or charter their ships,
• airlines, which own, lease, or charter their planes,
• truck companies, which own, or lease their trucks,
• rail companies, which own their trains,
• warehouse owners.
23
24. Third Party Logistics (3PL)
• A firm provides multiple logistics services for use by customers.
Preferably, these services are integrated, or bundled together, by the
provider.
• Among the services 3PLs provide are transportation, warehousing, cross-
docking, inventory management, packaging, and freight forwarding.
24
25. Third Party Logistics (3PL), cont’d
• Third-party logistics providers
• freight forwarders
• courier companies
• other companies integrating & offering subcontracted logistics and
transportation services
25
26. Fourth Party Logistics (4PL)
• A Fourth-party logistics provider (abbreviated 4PL), lead logistics
provider, or 4th Party Logistics provider, is a consulting
firm specialized in logistics, transportation, and supply chain
management.
• NON-ASSET BASED!
26
28. The levels of a regular product
• CORE product is the BENEFIT of
the product that makes
it valuable to you.
• The ACTUAL product is the
tangible, physical product. You
can get some use out of it.
• The AUGMENTED product is the
non-physical part of the product.
It usually consists of lots of
added value, for which you may
or may not pay a premium.
28
29. The Pareto Principle (or 80/20 Rule)
http://www.effective-time-management-strategies.com/pareto-principle.html
Source:
31
30. Key Success Factors
• "The limited number of areas in which results, if they
are satisfactory, will ensure successful competitive
performance for the organization.
• They are the few key areas where things must go right
for the business to flourish.
• If results in these areas are not adequate, the
organization's efforts for the period will be less than
desired."
32
31. What is KSFs Analysis?
• KSFs analysis leads to make The factors :
• Recognized
• Ranked
33
32. Where To Find..?
• Finance
• Marketing
• Product Development
• Operations
• ………….
34
33. How To Find..?
• Brainstorming led to have filled the sentence:
If we ……………………………………………………
then we will be successful
35