S. Loganathan is an IT consultant with over 8 years of experience providing strategic guidance to clients on IT infrastructure and enhancements. He has a strong technical proficiency in areas such as IT infrastructure management, networking, printer troubleshooting, encryption software, and laptop assembly. Some of his professional experiences include managing IT infrastructure and applications support, monitoring system and network performance, solving hardware and software issues, and maintaining security. He is currently working as an IT support engineer for Evolve Technology Pvt Ltd serving their client Nokia India Pvt Ltd.

1. S. Loganathan Cell: + 91 9986335185
C/o Rajappa,Dharu Nilaya E-Mail: Loga_velu@yahoo.com
Kumbara Street,kadugodi Post,
Channasandra, Bangalore - 560 067.
Career Profile
IT consultant, having 8+ years of experience in providing strategic guidance regarding IT technology and
infrastructural enhancements to clients and organizations.
TECHNICAL PROFICIENCY
I T Infrastructure Management. Incident management, SLA & Problem Management.
Networking Printer Troubleshoot. Encryption software’s. SCCM server & ZTI
Laptops assemble & disband RIS service &MFE Cisco RSA & VPN
CORE STRENGTHS
 Experience as a Team leader for service desk and Handling escalations.
 Passion for constant improvement.
 Ability to solve all IT related issues in a firm
 Successfully maintain IT Procurement with effective cost control.
 Ability to make good decisions in stressful situations.
PROFESSIONAL EXPERIENCE
 Managing IT Infrastructure and business application support
 Monitoring System & Network Performance, and provide effective solutions to users.
 Solving complex Hardware and Software related issues.
 Monitoring SLA and ensure closing the tickets on time (OSMQ, Remedy )
 Interact with user and resolve IT queries and problems via Front Desk and Mailbox
 Maintaining the AD which involves User Account configuration and resolving login issue
 Pushing monthly security updates and patches through the SCCM server.
 Troubleshooting deployment failures .
 Discovering Active directory OU and groups.
 Good understanding of windows 7 deployment tools – MDT Toolkit, SCCM.
 Configuring MFE to user’s Mobile phone. and troubleshooting MFE related issues
 Remote support to users using Cisco Any connect , Pc Anywhere & Tight VNC applications.
 Installation and configuration of MS Outlook , Exchange and services mail ID

2.  Troubleshooting outlook, documents synching, and user profile issues after deployment
 Upgrading the existing OS to the new version using –RIS ,SCCM and ZTI
 Document and track inventory of all computer equipment and software licenses.
 Perform diagnostic testing on PC equipment.
 Increase security by installing advanced encryption softwares.(check point)
 Monitor and configure network devices according to the client’s instruction
 Maintaining all the networking devices like Hub, Switches and Routers.
 Replacing faulty switch in live networks.
 Providing support to user via VPN remote access.
 Maintaining & Troubleshooting VPN connectivity issues.
 Solving RSAsecure id/token problems
CAREER GRAPH
Role Company Client Tenure
IT support engineer Evolve Technology Pvt Ltd NokiaIndiaPvtLtd 01-05-2015 to Till Now
System Engineer
CMS computers Ltd
Grind well Norton (Saint
Gobain) Pvt Ltd
01-09-2012 to 01-4-2015
SR FMS support
engineer CMS computers Ltd Nokia Siemens Networks
01-04-2009 to 31-08-2012
Customer support
engineer CMS computers Ltd Ericsson India Pvt. Ltd
29-3-2008 to 30-03-2009
CARRIER ACHIEVEMENTS
 Received best technician award from Fujitsu (IT partner of Nokia)
CERTIFICATIONS
 Exam 270 - 291Managing and Maintaining a Microsoft Windows Server Environment
 N+ , Red Hat Course from CMS Computers in the year 2007
 A+ Diploma in Hardware Technology from CMS computer education center.
EDUCATIONAL QUALIFICATION
 P.G.D.C.A – Alagappa University-Karikudi.
 B.A., - Channi University Tamil Nadu.
PERSONAL DETAILS
Date of Birth: 03 -02-1971

3. Languages Known: English, Kannada, and Tamil
Marital status: Married
DECLARATION
I hereby declare that all the statements made above are true, complete and correct to the best of
my knowledge and belief
Place: Bangalore Yours Sincerely
Date: (S.Loganathan)