This report examines the opportunities for a call center/BPO company to locate in Greater Burlington Iowa. Greater Burlington has identified an available workforce of over 20,000 with skills and experience in call center and BPO related occupations. This workforce, combined with our low cost of business, available facilities, and existing telecommunications infrastructure provide a unique opportunity for an expanding business. We invited you to let our organization assist you in evaluating Greater Burlington for your next call center/BPO project.
Carolinas Gateway Partnership Presentation - Local Economic Outlook Luncheonrmtjaycees
Presentation slides for Carolinas Gateway Partnership, presented by Krista Ikirt, during Rocky Mount Area Jaycees Local Economic Outlook Luncheon, March 10, 2015.
Office-using employment in the Twin Cities increased by nearly 7,000 jobs month-over-month and by more than 12,000 jobs year-over-year in the most recent data from BLS.
On Thursday, April 27, 2023 from 8:00 a.m. - 10:00 a.m. The Chamber held the Economic Development Forum, the second of four forums in the 2023 Critical Issues Series.
This forum examined economic development throughout Greater Chapel Hill-Carrboro and unpack what's underway, why it matters, and what we can expect going forward.
Speakers included Steve Brantley (Orange County Economic Development), Dwight Bassett (Chapel Hill Economic Development), and John Hartman Brown (Carrboro Economic Development.
There were also project updates from Simon George (UNC Health) on main campus and Eastowne, Jeff Kurtz (Ram Realty Group) on the redevelopment of University Place, Sheryl Waddell (UNC Economic Development and Innovation Hubs) on The Junction, and Danny Hume (Trinsic Residential) on Aura Chapel Hill.
About the Critical Issues Series: The 2023 Critical Issues Series (formerly known as the Policy Series) includes quarterly forums that feature influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro related to the economy, economic development, public policy, and elections. The series is coordinated by The Chamber's Government Affairs Committee and presented by Chapel Hill Media Group and ServPro of South Durham and Orange Counties with support from the Small Business and Technology Development Center (SBTDC), which provides free and confidential business counseling. Special thank you to The Lumina Theater for hosting this event and Weaver Street Market for providing delicious coffee.
In the most recent data from BLS, office-using employment in the Twin Cities increased by more than 10,000 jobs year-over-year. The unemployment rate remain at 4.0 percent
Office-using employment sectors have experienced sustained employment expansion over the last year, recording an annualized net gain of 3,100 jobs across the metro. Employment gains were led by the professional and business services sector, which added 1,500 jobs year-over-year.
Metro Atlanta Opprtunity Zone ProspectusAlex Rudie
This presentation offers a complete overview of the Metro Atlanta Opportunity Zone Prospectus. Including maps, details, ratings, assets, and opportunities, learn all you need to know about the Atlanta area!
Cleveland JLL Office Employment Update January 2015Andrew Batson
Jobs growth among office-using employment sectors in Cleveland has been trending up in recent months, recording an annualized net gain of 3,800 jobs across the metro. Employment gains were led by the professional and business services sector, which added 4,800 jobs year-over-year.
Carolinas Gateway Partnership Presentation - Local Economic Outlook Luncheonrmtjaycees
Presentation slides for Carolinas Gateway Partnership, presented by Krista Ikirt, during Rocky Mount Area Jaycees Local Economic Outlook Luncheon, March 10, 2015.
Office-using employment in the Twin Cities increased by nearly 7,000 jobs month-over-month and by more than 12,000 jobs year-over-year in the most recent data from BLS.
On Thursday, April 27, 2023 from 8:00 a.m. - 10:00 a.m. The Chamber held the Economic Development Forum, the second of four forums in the 2023 Critical Issues Series.
This forum examined economic development throughout Greater Chapel Hill-Carrboro and unpack what's underway, why it matters, and what we can expect going forward.
Speakers included Steve Brantley (Orange County Economic Development), Dwight Bassett (Chapel Hill Economic Development), and John Hartman Brown (Carrboro Economic Development.
There were also project updates from Simon George (UNC Health) on main campus and Eastowne, Jeff Kurtz (Ram Realty Group) on the redevelopment of University Place, Sheryl Waddell (UNC Economic Development and Innovation Hubs) on The Junction, and Danny Hume (Trinsic Residential) on Aura Chapel Hill.
About the Critical Issues Series: The 2023 Critical Issues Series (formerly known as the Policy Series) includes quarterly forums that feature influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro related to the economy, economic development, public policy, and elections. The series is coordinated by The Chamber's Government Affairs Committee and presented by Chapel Hill Media Group and ServPro of South Durham and Orange Counties with support from the Small Business and Technology Development Center (SBTDC), which provides free and confidential business counseling. Special thank you to The Lumina Theater for hosting this event and Weaver Street Market for providing delicious coffee.
In the most recent data from BLS, office-using employment in the Twin Cities increased by more than 10,000 jobs year-over-year. The unemployment rate remain at 4.0 percent
Office-using employment sectors have experienced sustained employment expansion over the last year, recording an annualized net gain of 3,100 jobs across the metro. Employment gains were led by the professional and business services sector, which added 1,500 jobs year-over-year.
Metro Atlanta Opprtunity Zone ProspectusAlex Rudie
This presentation offers a complete overview of the Metro Atlanta Opportunity Zone Prospectus. Including maps, details, ratings, assets, and opportunities, learn all you need to know about the Atlanta area!
Cleveland JLL Office Employment Update January 2015Andrew Batson
Jobs growth among office-using employment sectors in Cleveland has been trending up in recent months, recording an annualized net gain of 3,800 jobs across the metro. Employment gains were led by the professional and business services sector, which added 4,800 jobs year-over-year.
Similar to Location Analysis for Call Centers & BPOs | Greater Burlington Iowa (20)
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Looking to site a new call center or back office processing facility? We've got a workforce available for you, as the unemployment rate for those with transferable skills and experience is over 14%. Our economic development team can help you evaluate potential facilities and incentives available in Greater Burlington Iowa.
Want to know about incentives for expanding your business? You're in the right place. The Greater Burlington Partnership economic development team has organized this presentation to give you an overview of the incentives that could be available for business expansion in Greater Burlington, Iowa.
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Sense Levent offers a luxurious living experience in the heart of Istanbul’s vibrant Levent district.
This cutting-edge development seamlessly integrates modern design with natural elements, featuring live evergreen plants maintained by an advanced irrigation system, ensuring lush greenery year-round.
The building’s elegant ceramic balconies are both stylish and durable, enhancing the overall aesthetic and functionality. Residents can enjoy the 700m Sky Lounge, which provides breathtaking views of Istanbul and a perfect space to relax and unwind.
Sense Levent promotes a healthy and active lifestyle with a full gym, swimming pool, sauna, and steam room, all available in the building. The interiors are crafted with high-quality materials, ensuring a luxurious and inviting living space.
Designed with young professionals in mind, Sense Levent features 1+1 and 2+1 units with smart floor plans and balconies. The project promises high investment returns, with an expected annual return of 6.5-7%, significantly above Istanbul’s average ROI.
Located in the rapidly growing and highly desirable Levent area, the development benefits from ongoing urban regeneration projects. Its prime location offers proximity to shopping malls, municipal buildings, universities, and public transportation, adding immense value to your investment.
Early investors can take advantage of discounted units during the construction phase, with an expected capital appreciation of +45% USD upon completion. Property Turkey provides comprehensive rental management services, ensuring a seamless and profitable investment experience.
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Sense Levent is more than just a residence; it’s a place where dreams and opportunities come to life. Contact us today to secure your place in this exclusive development and experience the best of Istanbul living. Sense Levent: Sense the Opportunity. Live the Dream.
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=== Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szeto) ===
Ever been curious about Real Estate Investing in the US?? At Volition, for the past 14 years, we have been focused on helping investors invest in over $250M of real estate and generate $100M of wealth in the Toronto market, but we are always open to learning more about other business models and learning from other investors.
The US has always been an intriguing market to invest in. But the US is a big place… if you’re interested in investing in the US, you probably have a lot of questions, like:
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☑️ What are the returns like?
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☑️ What ownership structure should I use?
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Enter Erwin Szeto, a longtime friend of Volition. Since 2005, Erwin Szeto and his team have navigated the challenging landscape of being landlords in Ontario. Now, they are shifting their focus and guiding their clients' investments toward the more landlord-friendly environment of the USA. This decision comes after assisting Canadian clients in transacting over $440,000,000 in income properties. Faced with issues like affordability constraints, tenant-friendly laws, rent control, and rental licensing in Canada, Erwin sees a clear opportunity in the U.S. Here, there is a significant influx of investments leading to the creation of high-paying manufacturing jobs. Erwin and his clients are poised to capitalize on these opportunities where landlord rights are stronger and there is no rent control.
To facilitate this transition, Erwin has partnered with and become a client of SHARE, a one-stop-shop U.S. Asset Manager. Founded by Canadians for Canadians, SHARE enables as passive an ownership experience as possible for landlords in the U.S., while still maintaining direct, 100% ownership.
Erwin is “Making Real Estate Investing Great Again”!!
Website: https://www.infinitywealth.ca/
Facebook: https://www.facebook.com/iwinrealestate and https://www.facebook.com/ErwinSzetoOfficial
Podcast: https://www.truthaboutrealestateinvesting.ca/
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Immerse yourself in the epitome of luxury living at Urbanrise Paradise on Earth. These opulent 4 BHK villas, nestled off the prestigious Kanakapura Road in Bangalore, redefine elegance and sophistication. With meticulous craftsmanship, breathtaking design, and unparalleled amenities, Urbanrise Paradise on Earth offers a sanctuary where every moment is infused with luxury and serenity. Experience a life of grandeur and indulgence at this exclusive residential enclave.
Referans Bahcesehir which is being constructed, in the center of the most regional destination as Bahçeşehir, shines out with its central location and unique landscape including social facilities such as a fitness center, sauna, sports facilities, children’s playground and recreational areas.
Not only drawing attention for immediate surroundings including commercial centers and private schools but also providing the easily accessible location with closeness to Tem Highway and connection roads, ongoing construction of 3rd Bridge Connection roads and Metro Projects
Bahcesehir is a rising value in the great city of Istanbul… Located at a new transportation junction in the northwest of the City… Located at such a spot that the access roads for the 3rd bridge and for the 3rd Airport will reach the region in 2016. The Marmaray and the Subway will extend all the way to Referans Bahcesehir respectively in 2018 and 2019.
465 flats and 34 stores are designed with an outstanding approach and arranged with a unique perspective offering the following options: 1 plus 1, 2 plus 1, 3 plus 1, 3.5 plus 1, 4 plus 1, and 4.5 plus 1. It is planned so as to safeguard you and your loved ones based upon a modern, technological safety approach. As you experience the joy and luxury here, you will be content and feet at ease.
It is worth seeing both inside and outside with heart-warming cafes, tasty restaurants and elegant stores… And it is ready to offer a vivacious social life with a warm and cozy space design.
A folding swimming pool and indoor swimming pools, playgrounds, Turkish bath, sauna… It has them all. Everything you need for your well-being and for having a pleasant time will be at your service. You simply need to align the rhythm of life with the rhythm of Referans Bahcesehir.
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Simpolo Tiles & Bathware
Tile ho,
toh Simpolo.
Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity.
We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs.
VISUALIZER
Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results!
You can also share this visualiser with others to help them design their space.
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Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors.
The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea.
One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine.
The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team.
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Torun Center Residences Istanbul - Listing TurkeyListing Turkey
THERE IS LIFE IN ITS CENTER!
The most energetic spot of the city that will add utterly different pleasures to your life, with a park that will make Istanbul breathe, delighting indoor and outdoor bistros, cafes, restaurants, the brand-new Food Hall concept, where dozens of unique tastes are served together, market area, cinema, theater, fitness club, SPA and event venue...
All the pleasures that will enrich your lives are awaiting you on the most beautiful side of the city, at Torun Center Residences. In Mecidiyeköy, where the heart of Istanbul beats, business, life and entertainment opportunities are located at the exact center, at Torun Center, the most beautiful side of the city.
Penthouse apartments and different styles of flats from 1 + 1 to 4 + 1, from 100 to 425 square meters in a 42-story residence tower, have been designed for those who want to live in the center of magnificence. Torun Center is the redefinition of a better life with specially landscaped floor gardens, apartment options with private balconies, and automatic glass systems equipped with Trickle Ventilation that offers clean air comfort.
Business and life in the same place
Excellent service
Torun Center has many delightful details, from a swimming pool to sunbathing and resting terrace. With 24/7 concierge services, 24/7 security, valet, technical service, closed-circuit camera system (CCTV), central heating and cooling system, it makes your life easier.
Delightful details
The two-story Torun Center Lounge, with its indoor and outdoor seating areas, children's playroom, private dining and TV lounge, promises unforgettable memories to you and your loved ones with its unique Istanbul view.
Neighboring to the most pleasant square of Istanbul
A few steps from the Torun Center Residences, you can reach the city's most modern city square and open the doors of a quality city life. Torun Center Residences brings together on the same project the long-awaited city life for Istanbul and gourmet restaurants, cafes, gym and SPA, and state-of-the-art cinema and Artı Stage, hosting the most famous plays of the season.
Located at the intersection of alternative public transportation options such as the metro and Metrobus, Torun Center comes to the fore as the most accessible office for both sides of Istanbul. With a central location and rich transportation lines, Torun Center offices make life easier for employees and increase productivity.
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2. TABLE OF CONTENTS
I. WELCOME LETTER
II. COMMUNITY INFORMATION
III. AVAILABLE BUILDINGS
IV. WORKFORCE SUMMARY
V. FIBER & COMMUNICATIONS
VI. MAJOR EMPLOYERS
VII. INCENTIVES SUMMARY
VIII. CONTACTING US
IX. CONCLUSION
3. April 7, 2014
To Whom It May Concern:
On behalf of the Greater Burlington Partnership, we want to thank you for your interest in our
community. We appreciate the opportunity to provide you with information that can assist you
in making a future site location decision.
Greater Burlington’s 40,000+ residents are part of a dynamic four county region of over 107,000
located along the Mississippi River and home to big name companies like Siemens, General
Electric, Pioneer, Goodyear, Tyson, and Case New Holland.
These large corporations and hundreds of small businesses find our right-to-work status, central
U.S. location, skilled workforce and cost of business to be highly beneficial.
In 2014 Site Selection Magazine named Greater Burlington a Top Micropolitan (for the second
year in a row) and the #5 metro region along the Mississippi River for per capita new corporate
capital facility investment.
This following report provides an overview of the available buildings, telecommunications
infrastructure and workforce characteristics that will allow your business to evaluate our
community as a potential location for a call center/BPO facility.
Should you have any questions or if we can be of assistance, please do not hesitate to contact me.
Very Sincerely,
David Toyer
Director of Economic Development
4. II. COMMUNITY INFORMATION
Greater Burlington is home to 40,325 people, diverse industries, and a business savvy that stands
out to companies considering location opportunities in the Midwest.
HIGH QUALITY, AFFORDABLE LIVING
Greater Burlington’s low cost of living in combination with
its numerous community amenities makes it a desirable place
to work and live. Residents of Greater Burlington enjoy:
Semi pro baseball played by the Burlington Bees – a class
A affiliate of the Anaheim Angels (Burlington is the
smallest U.S. market with a professional baseball team)
Regional Recreation Center called the “RecPlex,”
providing tournament-class facilities for soccer, softball,
and sand volleyball with a restaurant and spectator plazas.
4 Golf Courses – Spirit Hollow, Flint Ridge (Municipal),
Burlington Country Club (Private) and Greater River
Road Golf Club
Entertainment venues including everything from Catfish
Bend Casino to Fun City, which features indoor/outdoor
water park, indoor go-kart racing, bowling alley and
game complex
Arts and Culture at venues like the Capitol Theatre,
Player’s Workshop, Art Guild of Burlington and
Southeast Iowa Symphony
Six major parks, including the 100+ acre Crapo Park that
follows along the west bank of the Mississippi River
“Snake Alley” – the Crookedest Street in the World,
which serves as a backdrop to several community events
throughout the year, including the ‘Criterium’ and Snake
Ball
DEMOGRAPHICS (2010 Census)
Population 40,340
Number of Households 17,007
Gender Ratio (M/F) 48.9% / 51.1%
Median Household Income $43,111
% of Population Age 25+ High School Graduate 90.4%
% of Population Age 25+ Bachelor Degree or higher 18.3%
Homeownership Rate 72.8%
C2ER Cost of
Living Index
3rd Quarter 2013
100%
Composite
Index
Burlington, IA 90.7
Chicago, IL 117.4
Minneapolis, MN 110.3
Kansas City, MO 98.0
Denver, CO 104.0
Houston, TX 99.0
Charleston, SC 100.8
Charlotte, NC 96.1
Omaha, NE 87.4
Memphis, TN 84.9
Atlanta, GA 93.5
5. III. AVAILABLE BUILDINGS
Four facilities that could most easily be converted into a call center/BPO facility have been
identified, ranging in size from 3,300 square feet to over 84,000 square feet.
All four facilities were previously used for retail establishments and/or professional office uses,
have open floor plans to accommodate workstations, and feature more than adequate on-site
parking. Each location either has the existing telecommunications infrastructure or could have it
within 60 to 90 days.
Here is a quick summary of the facilities:
1915 Maple Street
17,363 square feet
Former grocery store
Ample parking
$175,000 list price
550 Division Street (Tom’s Market Bldg)
46,504 square feet
Former grocery store
Ample parking
Listed at $4.1 million, but could be leased at $9-$12/square foot gross
3320 Agency Street (Former Walmart)
10,000 to 75,000 square feet
Ample Parking
Near intersection of four lane highways US 61 and US 34
Sales price/lease and terms negotiable
2910 Madison (Klein Center)
84,000 square feet with 9 acres of land
Borders 100+ acre Crapo Park
Ample Parking
Existing telecommunications infrastructure in building
$1.5 million sales price, but realtor has encouraged offers
Formerly used as an elder care facility
Attached are one page property brochures for each of these facilities. Below is a map of their
locations within Greater Burlington.
6. IV. WORKFORCE SUMMARY
WORKFORCE CHARACTERISTICS
Attached you’ll find a labor characteristics report specific to the call center/BPO industry. As
you will see from this report, there are approximately 20,107 workers with transferable skills and
experience in our laborshed. And the highest concentration of that workforce resides within the
cities of Burlington and West Burlington.
The attached 2014 Call Center Labor Characteristics Report further highlights unemployment
figures for this workforce, wage ranges based on experience and occupation code, willingness of
workers to change or accept employment and more.
7. LOCATION ANALYSIS OF EXISTING CALL CENTER EMPLOYERS
We analyzed the location of existing call center and BPO facilities in Southeast Iowa. Our initial
search focused on the following counties in Southeast Iowa and Western Illinois:
Des Moines
Henry
Lee
Louisa
Muscatine
Henderson (IL)
McDonough (IL)
Warren (IL)
This initial search returned a single result:
Company Location #Employees Distance from Burlington
Thomas L. Cardella Keokuk, IA 250 40 miles
Subsequently, we expanded the search to include all of Eastern Iowa. From this search we were
able to identify 21 dedicated call center operations employing about 4,000 workers. The closest
two facilities are located in Iowa City (78 miles) and Coralville (81 miles). The largest
concentrations of facilities are in Dubuque (1200 workers), Davenport (1200 workers) and Cedar
Rapids (900 workers).
If there is additional workforce data that would be of assistance to you, please do not hesitate to
contact us. We are more than happy to work with Iowa Workforce Development to gather
customized data specific to your business.
V. FIBER & COMMUNICATIONS
Greater Burlington is fortunate to be served by multiple fiber providers, including Danville
Mutual Telephone Company, LISCO Corporation and Century Link. Moreover, it has been our
experience they are willing to work with each other to provide redundant layers of service.
In evaluating the five available facilities described in Section III of this analysis, we contacted
each provider to verify existing or potential service, as well as approximate timeframes to install
fiber service if it was not already in place.
Danville Mutual Telephone Company
Tim Fencl, General Manager & CEO, has indicated that they could provide service to any of the
four locations within approximately 60 to 90 days. With dedicated fiber service they would be
able to provide internet and ethernet connections, VOIP, traditional POTS service, and a suite of
internet and cloud based services.
8. LISCO Corporation
LISCO has indicated they are underway with plans to have fiber run to 505 Division and 915
Maple in the spring of 2014. They also may be able to serve 3320 Agency, but they are quite a
distance away from the 2910 Madison location.
Century Link
Marc Abel, Area Operations Manager, has indicated that they have existing fiber available at
each of the locations.
VI. MAJOR EMPLOYERS
Greater Burlington’s (encompassing just Des Moines County) major employers include:
Employer # of Employees Industry
Great River Medical Ctr 2000 Healthcare
American Ordinance 850 Munitions & Ordinance
Snyder-Lance 765 Bakery/Food Production
Case New Holland 750 Equip/Machinery Manuf.
Federal Mogul 450 Spark Plugs
Winegard 400 Antennas and Satellites
General Electric 250 Electric Switch Gears
Greater Burlington has not experienced any recent closures or layoffs. However, we have had
some expansions announced and/or completed in the past 18 months:
Employer # of New Employees Industry
Cobo International 20 Manufacturing
Iowa Fertilizer Company 200 Fertilizer (Under Construction)
Winegard 70 Manufacturing
Case New Holland 36 Manufacturing
KPI Concepts 22 Manufacturing
VII. INCENTIVES SUMMARY
In order to more fully evaluate a project’s eligibility for incentives we’d need, at a minimum,
information on the expected wages and benefits for the jobs to be created, as well as an estimate
of the company’s total planned investment.
Below is a summary of incentive programs that may be available. Upon gathering additional
information on the number of jobs your project would create, wages, benefits and total
investment, we would be able to provide you with a more accurate appraisal of your potential
incentives.
9. ENTERPRISE ZONE
The City of Burlington has two established Enterprise Zones which provide benefits for
residential and industrial development that may include: tax abatement, investment tax credit,
research activity credit, refund of sales, service and use taxes, and a New Jobs Training
supplemental credit.
TARGETED JOBS WITHHOLDING TAX CREDIT
The City of Burlington has been designated as one of only five pilot cities for the new Targeted
Jobs Withholding Tax Credit program. Under this program, a withholding agreement between
the city and the employer allows up to 3% of the gross wages paid by the business to be directed
to the city on a quarterly basis. The community must then match these funds dollar for dollar and
use the funds in an urban renewal project related to the employer.
TAX INCREMENT FINANCING (TIF)
TIF is based on the amount of property taxes generated by the incremental increase in the value
of the property over a specified time. It may be used to pay for infrastructure, provide a tax
refund or create cash by borrowing against the anticipated tax revenue.
TAX ABATEMENT
The amount of abatement is calculated against the incremental increase in the value of the
property over a specific period of time and amounts to a reduction in taxes of either three years
of a 100% abatement or a five year sliding scale with abatement at 75% year one, 60% year two,
45% year three, 30% year four and 15% year five.
IOWA NEW JOBS TRAINING PROGRAM (260E)
The Iowa Industrial New Jobs Training Program provides funds to train new employees of
eligible Iowa businesses. Eligible businesses may be new to Iowa, expanding their Iowa work
force, or relocating to the state. The program is funded by a diversion of payroll withholding tax
to the local community college and results in no additional costs for the company or the
employee.
10. VIII. CONTACTING US
Our team of professionals is ready to provide assistance. Please do not hesitate to contact us.
IX. CONCLUSION
The Greater Burlington Partnership thanks you for the opportunity to provide information on our
ability to accommodate the call center/BPO industry.
We are confident our community can offer that industry the following advantages:
An available, affordable workforce in a right to work state
Available building spaces that can be converted to serve the industry
A growing fiber network with multiple providers that can offer high levels of service and
the opportunity for redundant systems
We look forward to successfully helping your company locate in our community.
DAVID TOYER
Director of Economic
Development
319-208-0053 (o)
319-850-0670 (c)
dtoyer@greaterburlington.com
www.greaterburlington.com
www.expansionready.com
JASON HUTCHESON, CEdC
President/CEO
319-752-6365 (o)
jhutcheson@greaterburlington.com
www.greaterburlington.com
11. ^_^_
£¤61
£¤6
£¤34
§¨¦80
§¨¦88
§¨¦74
£¤136
£¤67
£¤218
§¨¦80
West Burlington
Burlington
Fairfield
Macomb
Muscatine
Carthage
Mount Pleasant
Galesburg
Donnellson
West Point
Wever
Danville
Keokuk
Ainsworth
Mediapolis
Sperry
Little York
Biggsville
Blandinsville
New London
Fort Madison
Carman
Middletown
Denmark
Saint Paul
LEE
KEOKUK
IOWA
HENRY
LOUISA
SCOTT
VAN BUREN
WASHINGTON
DAVIS
MUSCATINE
JOHNSON
JEFFERSON
DES MOINES
CEDAR
WAPELLO
POWESHIEK
CLARK
SCOTLAND
KNOX
LEWIS
ADAIR
KNOX
HENRY
FULTON
HANCOCK
MERCER
WARREN
MASON
MCDONOUGH
PEORIA
ROCK ISLAND
HENDERSON
STARK
SCHUYLER
BUREAU
ADAMS
WHITESIDE
TAZEWELL
MENARD
LABOR CHARACTERISTICS
CALL CENTER
GREATER BURLINGTON LABORSHED AREA
Workers who have transferable experience/skills in the industry are currently commuting an average of 10 miles
one way for work. Those who are willing to change/accept employment are willing to commute an average of 27
miles one way for the right employment opportunity.
Area Shown
10 Mile Intervals Between Rings
Greater Burlington Partnership
610 N. 4th St., Suite 200
Burlington, IA 52601
Phone: 319.752.6365
Fax: 319.752.6454
Email: dtoyer@greaterburlington.com
www.greaterburlington.com
Concentration of those with transferable
experience/skills by place of residence
For More Information Regarding the Greater Burlington Laborshed, contact:
Legend
^_ Burlington & West Burlington
Mississippi River
Interstates
4 Lane Highways
U.S. Highways
State Highways
Illinois County
Iowa County
Missouri County
Laborshed Concentration
by Place of Residence (per ZIP Code)
Low
Moderate
High
12. Vision Coverage,
44.2%
Prescription Drug
Coverage, 44.2%
Disability Insurance,
46.5%
Life Insurance, 51.2%
Paid Sick Leave,
53.5%
Paid Holidays, 53.5%
Dental Coverage,
58.1%
Paid Vacation, 72.1%
Pension/Retirement/
401K, 74.4%
Health/Medical
Insurance, 88.4%
Current Benefits:
Life Insurance,
29.4%
Disability Insurance,
41.2%
Prescription Drug
Coverage, 47.1%
Paid Sick Leave,
47.1%
Paid Holidays,
47.1%
Dental Coverage,
52.9%
Paid Vacation,
58.8%
Vision Coverage,
64.7%
Pension/Retirement/
401K, 70.6%
Health/Medical
Insurance, 88.2%
Desired Benefits:
Estimated Potential Available Labor Per Occupational
Category:
Business Operations:
Managers - 2,154
Supervisors - 1,244
Business Operations Specialists - 620
Communications Equipment Operators - 300
Computer User Support Specialists - 302
Customer Service Reps - 2,169
Employment, Recruitment & Placement Specialists - 624
Human Resources Assistants - 304
Office Clerks - 305
Office & Administrative Support Workers, All Other - 621
Secretaries - 2,478
Sales:
Managers - 1,248
Supervisors - 1,550
Insurance Sales Agents - 930
Sales Reps - 628
Sales & Related Workers, All Other - 3,704
Salespersons - 926
An estimated total of
20,107 people in the Laborshed area
Information compiled by
Iowa Workforce Development using
Laborshed data released 2014.
Employment Status:
LABOR CHARACTERISTICS
Degree/
Certification Not
Received,
18.6%
Trade Certified,
3.1%
Vocational
Training, 1.6%
Associate
Degree, 14.1%
Undergraduate
Degree, 28.1%
Postgraduate
Degree, 6.3%
80.0%
3.1% 7.7%
9.2%
27.7%
0%
20%
40%
60%
80%
Employed Unemployed Voluntarily Not
Employed/
Not Retired
Retired
% Willing to Change/Accept Employment
Educational Level:
(71.8% Have an education beyond high school)
Additional Facts:
57.1% paid an hourly wage
63.1% are/were employed full-time
27.7% are/were employed part-time
7.7% are/were self-employed
15.4% hold two or more jobs
Currently working an average of 40
hours/week
Top Advertising Media:
(for those seeking employment opportunities by use)
Internet - 71.9%
www.monster.com
www.iowajobs.org
Local/Regional Newspapers - 45.6%
The Hawkeye - Burlington
The Des Moines Register
Quad City Times
Networking through friends, family
or acquaintances - 24.6%
IowaWORKS Centers - 19.3%
Underemployment:
Total Underemployment - 7.7%
Low hours - 3.1%
Mismatch of skills - 6.2%
Low income - 0.0%
IWD only counts individuals once when
estimating Total Underemployment.
Workplace Flexibility:
(by percent of interest)
Job teams - 77.8%
Cross-training - 72.2%
Job sharing - 44.4%
Varied shifts - 44.4%
Seasonal work - 38.9%
Temporary work - 33.3%
CALL CENTER
13. Occupation
O
ccupational
C
ode
M
ean
W
age
Entry
W
age
Experienced
W
age
M
edian
W
age
Administrative Services Managers 11-3011 $ 34.77 $ 19.21 $ 42.56 $ 29.64
Advertising Sales Agents 41-3011 $ 19.10 $ 10.26 $ 23.52 $ 16.09
Bill and Account Collectors 43-3011 $ 13.57 $ 11.03 $ 14.83 $ 13.23
Business Operations Specialists, All Other 13-1199 $ 23.93 $ 13.66 $ 29.06 $ 22.98
Computer Occupations, All Other 15-1199 $ 20.66 $ 12.01 $ 24.98 $ 15.89
Computer Operators 43-9011 $ 18.87 $ 13.82 $ 21.40 $ 19.84
Computer User Support Specialists 15-1151 $ 18.06 $ 12.29 $ 20.94 $ 17.16
Credit Authorizers, Checkers, and Clerks 43-4041 $ 14.92 $ 11.04 $ 16.86 $ 13.53
Customer Service Representatives 43-4051 $ 13.15 $ 8.39 $ 15.53 $ 12.10
Data Entry Keyers 43-9021 $ 12.49 $ 9.74 $ 13.86 $ 11.60
Eligibility Interviewers, Government Programs 43-4061 $ 21.78 $ 15.08 $ 25.12 $ 23.24
Executive Secretaries and Executive Administrative Assistants 43-6011 $ 17.87 $ 11.70 $ 20.95 $ 17.41
Financial Managers 11-3031 $ 42.92 $ 16.74 $ 56.01 $ 35.63
First-Line Supervisors of Non-Retail Sales Workers 41-1012 $ 27.73 $ 16.35 $ 33.41 $ 24.71
First-Line Supervisors of Office and Administrative Support Workers 43-1011 $ 20.07 $ 12.47 $ 23.87 $ 18.29
First-Line Supervisors of Retail Sales Workers 41-1011 $ 16.76 $ 11.34 $ 19.48 $ 15.57
Human Resources Assistants, Except Payroll and Timekeeping 43-4161 $ 15.81 $ 10.28 $ 18.58 $ 14.84
Information and Record Clerks, All Other 43-4199 $ 16.66 $ 12.94 $ 18.51 $ 15.58
Insurance Claims and Policy Processing Clerks 43-9041 $ 15.22 $ 13.14 $ 16.26 $ 14.55
Insurance Sales Agents 41-3021 $ 25.47 $ 13.23 $ 31.59 $ 19.55
Interviewers, Except Eligibility and Loan 43-4111 $ 11.99 $ 10.41 $ 12.79 $ 12.08
Loan Interviewers and Clerks 43-4131 $ 14.34 $ 10.77 $ 16.13 $ 13.88
Market Research Analysts and Marketing Specialists 13-1161 $ 21.08 $ 13.74 $ 24.74 $ 19.51
Marketing Managers 11-2021 $ 40.07 $ 18.81 $ 50.70 $ 40.51
Network and Computer Systems Administrators 15-1142 $ 27.61 $ 19.47 $ 31.67 $ 26.40
New Accounts Clerks 43-4141 $ 16.57 $ 13.93 $ 17.90 $ 16.51
Office and Administrative Support Workers, All Other 43-9199 $ 15.64 $ 9.50 $ 18.71 $ 14.27
Office Clerks, General 43-9061 $ 13.08 $ 9.40 $ 14.92 $ 12.55
Office Machine Operators, Except Computer 43-9071 $ 16.86 $ 12.38 $ 19.10 $ 14.75
Parts Salespersons 41-2022 $ 16.53 $ 10.63 $ 19.47 $ 16.56
Receptionists and Information Clerks 43-4171 $ 11.47 $ 9.26 $ 12.57 $ 11.17
Retail Salespersons 41-2031 $ 11.91 $ 8.36 $ 13.68 $ 10.32
Sales and Related Workers, All Other 41-9099 $ 14.73 $ 9.17 $ 17.51 $ 12.30
Sales Engineers 41-9031 $ 40.23 $ 28.18 $ 46.25 $ 38.64
Sales Managers 11-2022 $ 38.43 $ 21.83 $ 46.72 $ 35.84
Sales Representatives, Services, All Other 41-3099 $ 26.72 $ 11.84 $ 34.16 $ 20.82
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific
Products
41-4012 $ 25.75 $ 14.15 $ 31.55 $ 22.40
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 41-4011 $ 26.68 $ 15.11 $ 32.47 $ 21.67
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-6014 $ 13.47 $ 9.57 $ 15.42 $ 13.20
Securities, Commodities, and Financial Services Sales Agents 41-3031 $ 31.09 $ 13.20 $ 40.04 $ 21.55
Switchboard Operators, Including Answering Service 43-2011 $ 11.42 $ 9.83 $ 12.22 $ 11.02
Telemarketers 41-9041 $ 11.86 $ 8.30 $ 13.64 $ 11.05
Training and Development Specialists 13-1151 $ 21.36 $ 13.37 $ 25.35 $ 20.83
The 2013 Iowa Wage data for the Greater Burlington Laborshed area was produced by the Labor Force & Occupational Analysis Bureau to provide
communities local information on wages by occupation. The source of the wage and employment data is based on the May 2012 OES
estimates. Additional occupational wage and employment data can be found at http://iwin.iwd.state.ia.us/iowa/OlmisZine.
LABOR CHARACTERISTICS
CALL CENTER
14. LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Freestanding Former Grocery Store Available Sq. Ft: 46,504
Address:
550 Division Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
High Quality Energy Efficient Building. Fully Sprinklered with best Fire
Rating 2B. Excellent corner lot with ample parking.
Building Details:
Total Sq. Ft: 46,504
Building Type:
Commercial,Retail,Office
Number of Stories: 2 Year Built: 2006
Ceiling Peak (ft): 16 Ceiling Eaves (ft): 32
Expandable: Yes Can Subdivide: Yes
Construction Type: Other Zoning: Commercial
Site Size (Acres): 2.36 Within City Limits: Yes
Former Use: Former Grocery
Store/Office
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 0.5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 5
Rail Served: No
Utilities:
Electric Distribution: Alliant Engery
Natural Gas Distribution: Alliant Engery
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications, Danvile Telecom
Contact:
Jesse Caston, CPM
Terrus Real Estate Group
100 Court Ave Suite 4000
Des Moines, Iowa 50309
Phone: 319-759-3244
Fax: 515-471-4304
E-Mail: jesse.caston@terrus.com
Web site:www.terrus.com
David Toyer
Greater Burlington Partnership
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 4,100,000
Lease Rate (Sq. Ft./Per Year): 9.00 - 12.00
Gross
15. LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
915 Maple Street Available Sq. Ft: 17,363
Address:
915 Maple Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
It was built in 1971 and has light steel framing, 8' reinforced concrete
foundation, loading area with 8' truck well. Excellent location at the corner
of Maple Street and South 9th Street. Offers ample customer and
employee parking.
Building Details:
Total Sq. Ft: 17,363
Building Type:
Commercial,Retail,Office
Number of Stories: 1 Year Built: 1971
Ceiling Peak (ft): 15 Ceiling Eaves (ft): 15
Expandable: Yes Can Subdivide: Yes
Construction Type: Metal or Steel Zoning: Commercial
Site Size (Acres): 1.15 Within City Limits: Yes
Former Use: Grocery Store
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 10
Rail Served: No
Utilities:
Electric Distribution: Alliant Engery
Natural Gas Distribution: Alliant Engery
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications, Danvile Telecom
Contact:
Jesse Caston, CPM
Terrus Real Estate Group
100 Court Ave., Ste 400
Des Moines, Iowa 50309
Phone: 515-471-4400
Fax: 515-471-4304
E-Mail: jesse.caston@terrus.com
Web site:www.terrus.com
David Toyer
Greater Burlington Partnerhsip
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 175,000
Lease Rate (Sq. Ft./Per Year): Negotiable
16. LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Former Wal-Mart Available Sq. Ft: 75,000
Address:
3320 Agency Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
10,000 SF to 75,000 SF of prime anchor space in former Wal-Mart.
Located on Agency Street, a main retail corridor in Burlington, IA. Other
tenants include Dollar General and Big Lots in the two end caps. Traffic
counts are 12,000 VPD on Agency Street and 20,500 VPD on nearby U.S.
Hwy 61. It has 427 available parking spaces on the whole lot.
Building Details:
Total Sq. Ft: 75,000 Building Type: Retail
Number of Stories: 1 Year Built: 1985
Ceiling Peak (ft): 14 Ceiling Eaves (ft): 12
Expandable: No Can Subdivide: Yes
Construction Type: Concrete Block Zoning: Commercial
Site Size (Acres): 8 Within City Limits: Yes
Former Use: Wal-Mart Store/Retail
Transportation:
Nearest Interstate: I 74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
61
Distance (miles): 0.1
Nearest Commercial Airport:
Southeast Iowa Regioanl Airport
Distance (miles): 4
Rail Served: Yes
Utilities:
Electric Distribution: Alliant Energy
Natural Gas Distribution: Alliant Energy
Water: Burlington Municipal Waterworks
Sewer: City of Burlington
Local Telecommunications Service: McLeod USA and US West
Contact:
David Toyer
Greater Burlington Partnership
610 N. 4th St., Ste. 200
Burlington, IA 52601
Phone: 319-752-6365
Fax: 319-752-6454
E-Mail: dtoyer@greaterburlington.com
Web site:http://www.greaterburlington.com
Rick Weinstein, Charlie Armstrong
Ruhl & Ruhl
5111 Utica Ridge Road
Davenport , IA 52807
Phone: 563-355-4000
E-Mail: rweinstein@ruhlcommercial.com
Web site: www.ruhlcommerciall.com
Offering:
Sale Price: Negotiable
Lease Rate (Sq. Ft./Per Year): Negotiable
17. LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Former Klein Nursing Home Available Sq. Ft: 84,000
Address:
2910 Madison Ave.
Burlington, IA 52601 (Des Moines)
Property and Area Description:
FIRST TIME ON THE MARKET!! Perfect setting for a reuse project, up-
scale condo/apt conversion would be ideal. Well constructed structure with
full set of blue prints avaialbe for viewing. This buildling has been
maintained by Great River Medical Center to an class A standard. Nursing
home has built a new property close to Great River Medical Center. Let's
walk the grounds and view the building so you can understand the
possibilities, or see how clean it is to continue as a top notch facility.
3 stories, full usable basement, w/loading dock
Total 84,000, SF each/wing = 4,215 SF, 4 wings per floor
Building Details:
Total Sq. Ft: 84,000 Building Type: Other
Number of Stories: 3 Year Built: 1963
Ceiling Peak (ft): 12 Ceiling Eaves (ft): 14
Expandable: Yes Can Subdivide: Yes
Construction Type: Concrete Block Zoning: Retail
Site Size (Acres): 9 Within City Limits: Yes
Former Use: Elderly Care Facility
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 10
Rail Served: No
Utilities:
Electric Distribution: Alliant Energy
Natural Gas Distribution: Alliant Energy
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications
Contact:
Jeffrey Davis
Ruhl&Ruhl
405 West Ave. Suite 105
Burlington, Iowa 52061
Phone: 319-457-2049
E-Mail: jeffdavis@rulhomes.com
David Toyer
Greater Burlington Partnerhsip
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 1,500,000 as of June 2013
Lease Rate (Sq. Ft./Per Year): Negotiable