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2014
Greater Burlington Partnership
Call Center Location Analysis
TABLE OF CONTENTS
 
I. WELCOME LETTER
II. COMMUNITY INFORMATION
III. AVAILABLE BUILDINGS
IV. WORKFORCE SUMMARY
V. FIBER & COMMUNICATIONS
VI. MAJOR EMPLOYERS
VII. INCENTIVES SUMMARY
VIII. CONTACTING US
IX. CONCLUSION
April 7, 2014
To Whom It May Concern:
On behalf of the Greater Burlington Partnership, we want to thank you for your interest in our
community. We appreciate the opportunity to provide you with information that can assist you
in making a future site location decision.
Greater Burlington’s 40,000+ residents are part of a dynamic four county region of over 107,000
located along the Mississippi River and home to big name companies like Siemens, General
Electric, Pioneer, Goodyear, Tyson, and Case New Holland.
These large corporations and hundreds of small businesses find our right-to-work status, central
U.S. location, skilled workforce and cost of business to be highly beneficial.
In 2014 Site Selection Magazine named Greater Burlington a Top Micropolitan (for the second
year in a row) and the #5 metro region along the Mississippi River for per capita new corporate
capital facility investment.
This following report provides an overview of the available buildings, telecommunications
infrastructure and workforce characteristics that will allow your business to evaluate our
community as a potential location for a call center/BPO facility.
Should you have any questions or if we can be of assistance, please do not hesitate to contact me.
Very Sincerely,
David Toyer
Director of Economic Development
II. COMMUNITY INFORMATION
Greater Burlington is home to 40,325 people, diverse industries, and a business savvy that stands
out to companies considering location opportunities in the Midwest.
HIGH QUALITY, AFFORDABLE LIVING
Greater Burlington’s low cost of living in combination with
its numerous community amenities makes it a desirable place
to work and live. Residents of Greater Burlington enjoy:
 Semi pro baseball played by the Burlington Bees – a class
A affiliate of the Anaheim Angels (Burlington is the
smallest U.S. market with a professional baseball team)
 Regional Recreation Center called the “RecPlex,”
providing tournament-class facilities for soccer, softball,
and sand volleyball with a restaurant and spectator plazas.
 4 Golf Courses – Spirit Hollow, Flint Ridge (Municipal),
Burlington Country Club (Private) and Greater River
Road Golf Club
 Entertainment venues including everything from Catfish
Bend Casino to Fun City, which features indoor/outdoor
water park, indoor go-kart racing, bowling alley and
game complex
 Arts and Culture at venues like the Capitol Theatre,
Player’s Workshop, Art Guild of Burlington and
Southeast Iowa Symphony
 Six major parks, including the 100+ acre Crapo Park that
follows along the west bank of the Mississippi River
 “Snake Alley” – the Crookedest Street in the World,
which serves as a backdrop to several community events
throughout the year, including the ‘Criterium’ and Snake
Ball
DEMOGRAPHICS (2010 Census)
Population 40,340
Number of Households 17,007
Gender Ratio (M/F) 48.9% / 51.1%
Median Household Income $43,111
% of Population Age 25+ High School Graduate 90.4%
% of Population Age 25+ Bachelor Degree or higher 18.3%
Homeownership Rate 72.8%
C2ER Cost of
Living Index
3rd Quarter 2013
100%
Composite
Index
Burlington, IA 90.7
Chicago, IL 117.4
Minneapolis, MN 110.3
Kansas City, MO 98.0
Denver, CO 104.0
Houston, TX 99.0
Charleston, SC 100.8
Charlotte, NC 96.1
Omaha, NE 87.4
Memphis, TN 84.9
Atlanta, GA 93.5
III. AVAILABLE BUILDINGS
Four facilities that could most easily be converted into a call center/BPO facility have been
identified, ranging in size from 3,300 square feet to over 84,000 square feet.
All four facilities were previously used for retail establishments and/or professional office uses,
have open floor plans to accommodate workstations, and feature more than adequate on-site
parking. Each location either has the existing telecommunications infrastructure or could have it
within 60 to 90 days.
Here is a quick summary of the facilities:
1915 Maple Street
 17,363 square feet
 Former grocery store
 Ample parking
 $175,000 list price
550 Division Street (Tom’s Market Bldg)
 46,504 square feet
 Former grocery store
 Ample parking
 Listed at $4.1 million, but could be leased at $9-$12/square foot gross
3320 Agency Street (Former Walmart)
 10,000 to 75,000 square feet
 Ample Parking
 Near intersection of four lane highways US 61 and US 34
 Sales price/lease and terms negotiable
2910 Madison (Klein Center)
 84,000 square feet with 9 acres of land
 Borders 100+ acre Crapo Park
 Ample Parking
 Existing telecommunications infrastructure in building
 $1.5 million sales price, but realtor has encouraged offers
 Formerly used as an elder care facility
Attached are one page property brochures for each of these facilities. Below is a map of their
locations within Greater Burlington.
IV. WORKFORCE SUMMARY
WORKFORCE CHARACTERISTICS
Attached you’ll find a labor characteristics report specific to the call center/BPO industry. As
you will see from this report, there are approximately 20,107 workers with transferable skills and
experience in our laborshed. And the highest concentration of that workforce resides within the
cities of Burlington and West Burlington.
The attached 2014 Call Center Labor Characteristics Report further highlights unemployment
figures for this workforce, wage ranges based on experience and occupation code, willingness of
workers to change or accept employment and more.
 
LOCATION ANALYSIS OF EXISTING CALL CENTER EMPLOYERS
We analyzed the location of existing call center and BPO facilities in Southeast Iowa. Our initial
search focused on the following counties in Southeast Iowa and Western Illinois:
 Des Moines
 Henry
 Lee
 Louisa
 Muscatine
 Henderson (IL)
 McDonough (IL)
 Warren (IL)
This initial search returned a single result:
Company Location #Employees Distance from Burlington
Thomas L. Cardella Keokuk, IA 250 40 miles
Subsequently, we expanded the search to include all of Eastern Iowa. From this search we were
able to identify 21 dedicated call center operations employing about 4,000 workers. The closest
two facilities are located in Iowa City (78 miles) and Coralville (81 miles). The largest
concentrations of facilities are in Dubuque (1200 workers), Davenport (1200 workers) and Cedar
Rapids (900 workers).
If there is additional workforce data that would be of assistance to you, please do not hesitate to
contact us. We are more than happy to work with Iowa Workforce Development to gather
customized data specific to your business.
 
V. FIBER & COMMUNICATIONS
Greater Burlington is fortunate to be served by multiple fiber providers, including Danville
Mutual Telephone Company, LISCO Corporation and Century Link. Moreover, it has been our
experience they are willing to work with each other to provide redundant layers of service.
In evaluating the five available facilities described in Section III of this analysis, we contacted
each provider to verify existing or potential service, as well as approximate timeframes to install
fiber service if it was not already in place.
Danville Mutual Telephone Company
Tim Fencl, General Manager & CEO, has indicated that they could provide service to any of the
four locations within approximately 60 to 90 days. With dedicated fiber service they would be
able to provide internet and ethernet connections, VOIP, traditional POTS service, and a suite of
internet and cloud based services.
LISCO Corporation
LISCO has indicated they are underway with plans to have fiber run to 505 Division and 915
Maple in the spring of 2014. They also may be able to serve 3320 Agency, but they are quite a
distance away from the 2910 Madison location.
Century Link
Marc Abel, Area Operations Manager, has indicated that they have existing fiber available at
each of the locations.
VI. MAJOR EMPLOYERS
Greater Burlington’s (encompassing just Des Moines County) major employers include:
Employer # of Employees Industry
Great River Medical Ctr 2000 Healthcare
American Ordinance 850 Munitions & Ordinance
Snyder-Lance 765 Bakery/Food Production
Case New Holland 750 Equip/Machinery Manuf.
Federal Mogul 450 Spark Plugs
Winegard 400 Antennas and Satellites
General Electric 250 Electric Switch Gears
Greater Burlington has not experienced any recent closures or layoffs. However, we have had
some expansions announced and/or completed in the past 18 months:
Employer # of New Employees Industry
Cobo International 20 Manufacturing
Iowa Fertilizer Company 200 Fertilizer (Under Construction)
Winegard 70 Manufacturing
Case New Holland 36 Manufacturing
KPI Concepts 22 Manufacturing
VII. INCENTIVES SUMMARY
In order to more fully evaluate a project’s eligibility for incentives we’d need, at a minimum,
information on the expected wages and benefits for the jobs to be created, as well as an estimate
of the company’s total planned investment.
Below is a summary of incentive programs that may be available. Upon gathering additional
information on the number of jobs your project would create, wages, benefits and total
investment, we would be able to provide you with a more accurate appraisal of your potential
incentives.
ENTERPRISE ZONE
The City of Burlington has two established Enterprise Zones which provide benefits for
residential and industrial development that may include: tax abatement, investment tax credit,
research activity credit, refund of sales, service and use taxes, and a New Jobs Training
supplemental credit.
TARGETED JOBS WITHHOLDING TAX CREDIT
The City of Burlington has been designated as one of only five pilot cities for the new Targeted
Jobs Withholding Tax Credit program. Under this program, a withholding agreement between
the city and the employer allows up to 3% of the gross wages paid by the business to be directed
to the city on a quarterly basis. The community must then match these funds dollar for dollar and
use the funds in an urban renewal project related to the employer.
TAX INCREMENT FINANCING (TIF)
TIF is based on the amount of property taxes generated by the incremental increase in the value
of the property over a specified time. It may be used to pay for infrastructure, provide a tax
refund or create cash by borrowing against the anticipated tax revenue.
TAX ABATEMENT
The amount of abatement is calculated against the incremental increase in the value of the
property over a specific period of time and amounts to a reduction in taxes of either three years
of a 100% abatement or a five year sliding scale with abatement at 75% year one, 60% year two,
45% year three, 30% year four and 15% year five.
IOWA NEW JOBS TRAINING PROGRAM (260E)
The Iowa Industrial New Jobs Training Program provides funds to train new employees of
eligible Iowa businesses. Eligible businesses may be new to Iowa, expanding their Iowa work
force, or relocating to the state. The program is funded by a diversion of payroll withholding tax
to the local community college and results in no additional costs for the company or the
employee.
VIII. CONTACTING US
Our team of professionals is ready to provide assistance. Please do not hesitate to contact us.
IX. CONCLUSION
The Greater Burlington Partnership thanks you for the opportunity to provide information on our
ability to accommodate the call center/BPO industry.
We are confident our community can offer that industry the following advantages:
 An available, affordable workforce in a right to work state
 Available building spaces that can be converted to serve the industry
 A growing fiber network with multiple providers that can offer high levels of service and
the opportunity for redundant systems
We look forward to successfully helping your company locate in our community.
DAVID TOYER
Director of Economic
Development
319-208-0053 (o)
319-850-0670 (c)
dtoyer@greaterburlington.com
www.greaterburlington.com
www.expansionready.com
JASON HUTCHESON, CEdC
President/CEO
319-752-6365 (o)
jhutcheson@greaterburlington.com
www.greaterburlington.com
^_^_
£¤61
£¤6
£¤34
§¨¦80
§¨¦88
§¨¦74
£¤136
£¤67
£¤218
§¨¦80
West Burlington
Burlington
Fairfield
Macomb
Muscatine
Carthage
Mount Pleasant
Galesburg
Donnellson
West Point
Wever
Danville
Keokuk
Ainsworth
Mediapolis
Sperry
Little York
Biggsville
Blandinsville
New London
Fort Madison
Carman
Middletown
Denmark
Saint Paul
LEE
KEOKUK
IOWA
HENRY
LOUISA
SCOTT
VAN BUREN
WASHINGTON
DAVIS
MUSCATINE
JOHNSON
JEFFERSON
DES MOINES
CEDAR
WAPELLO
POWESHIEK
CLARK
SCOTLAND
KNOX
LEWIS
ADAIR
KNOX
HENRY
FULTON
HANCOCK
MERCER
WARREN
MASON
MCDONOUGH
PEORIA
ROCK ISLAND
HENDERSON
STARK
SCHUYLER
BUREAU
ADAMS
WHITESIDE
TAZEWELL
MENARD
LABOR CHARACTERISTICS
CALL CENTER
GREATER BURLINGTON LABORSHED AREA
Workers who have transferable experience/skills in the industry are currently commuting an average of 10 miles
one way for work. Those who are willing to change/accept employment are willing to commute an average of 27
miles one way for the right employment opportunity.
Area Shown
10 Mile Intervals Between Rings
Greater Burlington Partnership
610 N. 4th St., Suite 200
Burlington, IA 52601
Phone: 319.752.6365
Fax: 319.752.6454
Email: dtoyer@greaterburlington.com
www.greaterburlington.com
Concentration of those with transferable
experience/skills by place of residence
For More Information Regarding the Greater Burlington Laborshed, contact:
Legend
^_ Burlington & West Burlington
Mississippi River
Interstates
4 Lane Highways
U.S. Highways
State Highways
Illinois County
Iowa County
Missouri County
Laborshed Concentration
by Place of Residence (per ZIP Code)
Low
Moderate
High
Vision Coverage,
44.2%
Prescription Drug
Coverage, 44.2%
Disability Insurance,
46.5%
Life Insurance, 51.2%
Paid Sick Leave,
53.5%
Paid Holidays, 53.5%
Dental Coverage,
58.1%
Paid Vacation, 72.1%
Pension/Retirement/
401K, 74.4%
Health/Medical
Insurance, 88.4%
Current Benefits:
Life Insurance,
29.4%
Disability Insurance,
41.2%
Prescription Drug
Coverage, 47.1%
Paid Sick Leave,
47.1%
Paid Holidays,
47.1%
Dental Coverage,
52.9%
Paid Vacation,
58.8%
Vision Coverage,
64.7%
Pension/Retirement/
401K, 70.6%
Health/Medical
Insurance, 88.2%
Desired Benefits:
Estimated Potential Available Labor Per Occupational
Category:
Business Operations:
 Managers - 2,154
 Supervisors - 1,244
 Business Operations Specialists - 620
 Communications Equipment Operators - 300
 Computer User Support Specialists - 302
 Customer Service Reps - 2,169
 Employment, Recruitment & Placement Specialists - 624
 Human Resources Assistants - 304
 Office Clerks - 305
 Office & Administrative Support Workers, All Other - 621
 Secretaries - 2,478
Sales:
 Managers - 1,248
 Supervisors - 1,550
 Insurance Sales Agents - 930
 Sales Reps - 628
 Sales & Related Workers, All Other - 3,704
 Salespersons - 926
An estimated total of
20,107 people in the Laborshed area
Information compiled by
Iowa Workforce Development using
Laborshed data released 2014.
Employment Status:
LABOR CHARACTERISTICS
Degree/
Certification Not
Received,
18.6%
Trade Certified,
3.1%
Vocational
Training, 1.6%
Associate
Degree, 14.1%
Undergraduate
Degree, 28.1%
Postgraduate
Degree, 6.3%
80.0%
3.1% 7.7%
9.2%
27.7%
0%
20%
40%
60%
80%
Employed Unemployed Voluntarily Not
Employed/
Not Retired
Retired
% Willing to Change/Accept Employment
Educational Level:
(71.8% Have an education beyond high school)
Additional Facts:
 57.1% paid an hourly wage
 63.1% are/were employed full-time
 27.7% are/were employed part-time
 7.7% are/were self-employed
 15.4% hold two or more jobs
 Currently working an average of 40
hours/week
Top Advertising Media:
(for those seeking employment opportunities by use)
 Internet - 71.9%
 www.monster.com
 www.iowajobs.org
 Local/Regional Newspapers - 45.6%
 The Hawkeye - Burlington
 The Des Moines Register
 Quad City Times
 Networking through friends, family
or acquaintances - 24.6%
 IowaWORKS Centers - 19.3%
Underemployment:
Total Underemployment - 7.7%
 Low hours - 3.1%
 Mismatch of skills - 6.2%
 Low income - 0.0%
IWD only counts individuals once when
estimating Total Underemployment.
Workplace Flexibility:
(by percent of interest)
 Job teams - 77.8%
 Cross-training - 72.2%
 Job sharing - 44.4%
 Varied shifts - 44.4%
 Seasonal work - 38.9%
 Temporary work - 33.3%
CALL CENTER
Occupation
O
ccupational
C
ode
M
ean
W
age
Entry
W
age
Experienced
W
age
M
edian
W
age
Administrative Services Managers 11-3011 $ 34.77 $ 19.21 $ 42.56 $ 29.64
Advertising Sales Agents 41-3011 $ 19.10 $ 10.26 $ 23.52 $ 16.09
Bill and Account Collectors 43-3011 $ 13.57 $ 11.03 $ 14.83 $ 13.23
Business Operations Specialists, All Other 13-1199 $ 23.93 $ 13.66 $ 29.06 $ 22.98
Computer Occupations, All Other 15-1199 $ 20.66 $ 12.01 $ 24.98 $ 15.89
Computer Operators 43-9011 $ 18.87 $ 13.82 $ 21.40 $ 19.84
Computer User Support Specialists 15-1151 $ 18.06 $ 12.29 $ 20.94 $ 17.16
Credit Authorizers, Checkers, and Clerks 43-4041 $ 14.92 $ 11.04 $ 16.86 $ 13.53
Customer Service Representatives 43-4051 $ 13.15 $ 8.39 $ 15.53 $ 12.10
Data Entry Keyers 43-9021 $ 12.49 $ 9.74 $ 13.86 $ 11.60
Eligibility Interviewers, Government Programs 43-4061 $ 21.78 $ 15.08 $ 25.12 $ 23.24
Executive Secretaries and Executive Administrative Assistants 43-6011 $ 17.87 $ 11.70 $ 20.95 $ 17.41
Financial Managers 11-3031 $ 42.92 $ 16.74 $ 56.01 $ 35.63
First-Line Supervisors of Non-Retail Sales Workers 41-1012 $ 27.73 $ 16.35 $ 33.41 $ 24.71
First-Line Supervisors of Office and Administrative Support Workers 43-1011 $ 20.07 $ 12.47 $ 23.87 $ 18.29
First-Line Supervisors of Retail Sales Workers 41-1011 $ 16.76 $ 11.34 $ 19.48 $ 15.57
Human Resources Assistants, Except Payroll and Timekeeping 43-4161 $ 15.81 $ 10.28 $ 18.58 $ 14.84
Information and Record Clerks, All Other 43-4199 $ 16.66 $ 12.94 $ 18.51 $ 15.58
Insurance Claims and Policy Processing Clerks 43-9041 $ 15.22 $ 13.14 $ 16.26 $ 14.55
Insurance Sales Agents 41-3021 $ 25.47 $ 13.23 $ 31.59 $ 19.55
Interviewers, Except Eligibility and Loan 43-4111 $ 11.99 $ 10.41 $ 12.79 $ 12.08
Loan Interviewers and Clerks 43-4131 $ 14.34 $ 10.77 $ 16.13 $ 13.88
Market Research Analysts and Marketing Specialists 13-1161 $ 21.08 $ 13.74 $ 24.74 $ 19.51
Marketing Managers 11-2021 $ 40.07 $ 18.81 $ 50.70 $ 40.51
Network and Computer Systems Administrators 15-1142 $ 27.61 $ 19.47 $ 31.67 $ 26.40
New Accounts Clerks 43-4141 $ 16.57 $ 13.93 $ 17.90 $ 16.51
Office and Administrative Support Workers, All Other 43-9199 $ 15.64 $ 9.50 $ 18.71 $ 14.27
Office Clerks, General 43-9061 $ 13.08 $ 9.40 $ 14.92 $ 12.55
Office Machine Operators, Except Computer 43-9071 $ 16.86 $ 12.38 $ 19.10 $ 14.75
Parts Salespersons 41-2022 $ 16.53 $ 10.63 $ 19.47 $ 16.56
Receptionists and Information Clerks 43-4171 $ 11.47 $ 9.26 $ 12.57 $ 11.17
Retail Salespersons 41-2031 $ 11.91 $ 8.36 $ 13.68 $ 10.32
Sales and Related Workers, All Other 41-9099 $ 14.73 $ 9.17 $ 17.51 $ 12.30
Sales Engineers 41-9031 $ 40.23 $ 28.18 $ 46.25 $ 38.64
Sales Managers 11-2022 $ 38.43 $ 21.83 $ 46.72 $ 35.84
Sales Representatives, Services, All Other 41-3099 $ 26.72 $ 11.84 $ 34.16 $ 20.82
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific
Products
41-4012 $ 25.75 $ 14.15 $ 31.55 $ 22.40
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 41-4011 $ 26.68 $ 15.11 $ 32.47 $ 21.67
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-6014 $ 13.47 $ 9.57 $ 15.42 $ 13.20
Securities, Commodities, and Financial Services Sales Agents 41-3031 $ 31.09 $ 13.20 $ 40.04 $ 21.55
Switchboard Operators, Including Answering Service 43-2011 $ 11.42 $ 9.83 $ 12.22 $ 11.02
Telemarketers 41-9041 $ 11.86 $ 8.30 $ 13.64 $ 11.05
Training and Development Specialists 13-1151 $ 21.36 $ 13.37 $ 25.35 $ 20.83
The 2013 Iowa Wage data for the Greater Burlington Laborshed area was produced by the Labor Force & Occupational Analysis Bureau to provide
communities local information on wages by occupation. The source of the wage and employment data is based on the May 2012 OES
estimates. Additional occupational wage and employment data can be found at http://iwin.iwd.state.ia.us/iowa/OlmisZine.
LABOR CHARACTERISTICS
CALL CENTER
LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Freestanding Former Grocery Store Available Sq. Ft: 46,504
Address:
550 Division Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
High Quality Energy Efficient Building. Fully Sprinklered with best Fire
Rating 2B. Excellent corner lot with ample parking.
Building Details:
Total Sq. Ft: 46,504
Building Type:
Commercial,Retail,Office
Number of Stories: 2 Year Built: 2006
Ceiling Peak (ft): 16 Ceiling Eaves (ft): 32
Expandable: Yes Can Subdivide: Yes
Construction Type: Other Zoning: Commercial
Site Size (Acres): 2.36 Within City Limits: Yes
Former Use: Former Grocery
Store/Office
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 0.5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 5
Rail Served: No
Utilities:
Electric Distribution: Alliant Engery
Natural Gas Distribution: Alliant Engery
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications, Danvile Telecom
Contact:
Jesse Caston, CPM
Terrus Real Estate Group
100 Court Ave Suite 4000
Des Moines, Iowa 50309
Phone: 319-759-3244
Fax: 515-471-4304
E-Mail: jesse.caston@terrus.com
Web site:www.terrus.com
David Toyer
Greater Burlington Partnership
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 4,100,000
Lease Rate (Sq. Ft./Per Year): 9.00 - 12.00
Gross
LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
915 Maple Street Available Sq. Ft: 17,363
Address:
915 Maple Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
It was built in 1971 and has light steel framing, 8' reinforced concrete
foundation, loading area with 8' truck well. Excellent location at the corner
of Maple Street and South 9th Street. Offers ample customer and
employee parking.
Building Details:
Total Sq. Ft: 17,363
Building Type:
Commercial,Retail,Office
Number of Stories: 1 Year Built: 1971
Ceiling Peak (ft): 15 Ceiling Eaves (ft): 15
Expandable: Yes Can Subdivide: Yes
Construction Type: Metal or Steel Zoning: Commercial
Site Size (Acres): 1.15 Within City Limits: Yes
Former Use: Grocery Store
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 10
Rail Served: No
Utilities:
Electric Distribution: Alliant Engery
Natural Gas Distribution: Alliant Engery
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications, Danvile Telecom
Contact:
Jesse Caston, CPM
Terrus Real Estate Group
100 Court Ave., Ste 400
Des Moines, Iowa 50309
Phone: 515-471-4400
Fax: 515-471-4304
E-Mail: jesse.caston@terrus.com
Web site:www.terrus.com
David Toyer
Greater Burlington Partnerhsip
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 175,000
Lease Rate (Sq. Ft./Per Year): Negotiable
LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Former Wal-Mart Available Sq. Ft: 75,000
Address:
3320 Agency Street
Burlington, IA 52601 (Des Moines)
Property and Area Description:
10,000 SF to 75,000 SF of prime anchor space in former Wal-Mart.
Located on Agency Street, a main retail corridor in Burlington, IA. Other
tenants include Dollar General and Big Lots in the two end caps. Traffic
counts are 12,000 VPD on Agency Street and 20,500 VPD on nearby U.S.
Hwy 61. It has 427 available parking spaces on the whole lot.
Building Details:
Total Sq. Ft: 75,000 Building Type: Retail
Number of Stories: 1 Year Built: 1985
Ceiling Peak (ft): 14 Ceiling Eaves (ft): 12
Expandable: No Can Subdivide: Yes
Construction Type: Concrete Block Zoning: Commercial
Site Size (Acres): 8 Within City Limits: Yes
Former Use: Wal-Mart Store/Retail
Transportation:
Nearest Interstate: I 74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
61
Distance (miles): 0.1
Nearest Commercial Airport:
Southeast Iowa Regioanl Airport
Distance (miles): 4
Rail Served: Yes
Utilities:
Electric Distribution: Alliant Energy
Natural Gas Distribution: Alliant Energy
Water: Burlington Municipal Waterworks
Sewer: City of Burlington
Local Telecommunications Service: McLeod USA and US West
Contact:
David Toyer
Greater Burlington Partnership
610 N. 4th St., Ste. 200
Burlington, IA 52601
Phone: 319-752-6365
Fax: 319-752-6454
E-Mail: dtoyer@greaterburlington.com
Web site:http://www.greaterburlington.com
Rick Weinstein, Charlie Armstrong
Ruhl & Ruhl
5111 Utica Ridge Road
Davenport , IA 52807
Phone: 563-355-4000
E-Mail: rweinstein@ruhlcommercial.com
Web site: www.ruhlcommerciall.com
Offering:
Sale Price: Negotiable
Lease Rate (Sq. Ft./Per Year): Negotiable
LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable,
but we make no representation or warranties, expressed or implied, as to the accuracy of the information.
Former Klein Nursing Home Available Sq. Ft: 84,000
Address:
2910 Madison Ave.
Burlington, IA 52601 (Des Moines)
Property and Area Description:
FIRST TIME ON THE MARKET!! Perfect setting for a reuse project, up-
scale condo/apt conversion would be ideal. Well constructed structure with
full set of blue prints avaialbe for viewing. This buildling has been
maintained by Great River Medical Center to an class A standard. Nursing
home has built a new property close to Great River Medical Center. Let's
walk the grounds and view the building so you can understand the
possibilities, or see how clean it is to continue as a top notch facility.
3 stories, full usable basement, w/loading dock
Total 84,000, SF each/wing = 4,215 SF, 4 wings per floor
Building Details:
Total Sq. Ft: 84,000 Building Type: Other
Number of Stories: 3 Year Built: 1963
Ceiling Peak (ft): 12 Ceiling Eaves (ft): 14
Expandable: Yes Can Subdivide: Yes
Construction Type: Concrete Block Zoning: Retail
Site Size (Acres): 9 Within City Limits: Yes
Former Use: Elderly Care Facility
Transportation:
Nearest Interstate: I74 Distance (miles): 40
Nearest 4-Lane Highway: Hwy 34 &
Hwy 61
Distance (miles): 5
Nearest Commercial Airport:
Southeast Iowa Regional Airport
Distance (miles): 10
Rail Served: No
Utilities:
Electric Distribution: Alliant Energy
Natural Gas Distribution: Alliant Energy
Water: Burlington Municipal Waterworks
Sewer: Burlington Municipal Waterworks
Local Telecommunications Service: CenturyLink, Lisco, Windstream
Communications
Contact:
Jeffrey Davis
Ruhl&Ruhl
405 West Ave. Suite 105
Burlington, Iowa 52061
Phone: 319-457-2049
E-Mail: jeffdavis@rulhomes.com
David Toyer
Greater Burlington Partnerhsip
610 N. 4th Street , Suite 200
Burlington, Iowa 52601
Phone: 319-752-6365
E-Mail: dtoyer@greaterburlington.com
Web site: www.greaterburlington.com
Offering:
Sale Price: 1,500,000 as of June 2013
Lease Rate (Sq. Ft./Per Year): Negotiable

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Location Analysis for Call Centers & BPOs | Greater Burlington Iowa

  • 1.       2014 Greater Burlington Partnership Call Center Location Analysis
  • 2. TABLE OF CONTENTS   I. WELCOME LETTER II. COMMUNITY INFORMATION III. AVAILABLE BUILDINGS IV. WORKFORCE SUMMARY V. FIBER & COMMUNICATIONS VI. MAJOR EMPLOYERS VII. INCENTIVES SUMMARY VIII. CONTACTING US IX. CONCLUSION
  • 3. April 7, 2014 To Whom It May Concern: On behalf of the Greater Burlington Partnership, we want to thank you for your interest in our community. We appreciate the opportunity to provide you with information that can assist you in making a future site location decision. Greater Burlington’s 40,000+ residents are part of a dynamic four county region of over 107,000 located along the Mississippi River and home to big name companies like Siemens, General Electric, Pioneer, Goodyear, Tyson, and Case New Holland. These large corporations and hundreds of small businesses find our right-to-work status, central U.S. location, skilled workforce and cost of business to be highly beneficial. In 2014 Site Selection Magazine named Greater Burlington a Top Micropolitan (for the second year in a row) and the #5 metro region along the Mississippi River for per capita new corporate capital facility investment. This following report provides an overview of the available buildings, telecommunications infrastructure and workforce characteristics that will allow your business to evaluate our community as a potential location for a call center/BPO facility. Should you have any questions or if we can be of assistance, please do not hesitate to contact me. Very Sincerely, David Toyer Director of Economic Development
  • 4. II. COMMUNITY INFORMATION Greater Burlington is home to 40,325 people, diverse industries, and a business savvy that stands out to companies considering location opportunities in the Midwest. HIGH QUALITY, AFFORDABLE LIVING Greater Burlington’s low cost of living in combination with its numerous community amenities makes it a desirable place to work and live. Residents of Greater Burlington enjoy:  Semi pro baseball played by the Burlington Bees – a class A affiliate of the Anaheim Angels (Burlington is the smallest U.S. market with a professional baseball team)  Regional Recreation Center called the “RecPlex,” providing tournament-class facilities for soccer, softball, and sand volleyball with a restaurant and spectator plazas.  4 Golf Courses – Spirit Hollow, Flint Ridge (Municipal), Burlington Country Club (Private) and Greater River Road Golf Club  Entertainment venues including everything from Catfish Bend Casino to Fun City, which features indoor/outdoor water park, indoor go-kart racing, bowling alley and game complex  Arts and Culture at venues like the Capitol Theatre, Player’s Workshop, Art Guild of Burlington and Southeast Iowa Symphony  Six major parks, including the 100+ acre Crapo Park that follows along the west bank of the Mississippi River  “Snake Alley” – the Crookedest Street in the World, which serves as a backdrop to several community events throughout the year, including the ‘Criterium’ and Snake Ball DEMOGRAPHICS (2010 Census) Population 40,340 Number of Households 17,007 Gender Ratio (M/F) 48.9% / 51.1% Median Household Income $43,111 % of Population Age 25+ High School Graduate 90.4% % of Population Age 25+ Bachelor Degree or higher 18.3% Homeownership Rate 72.8% C2ER Cost of Living Index 3rd Quarter 2013 100% Composite Index Burlington, IA 90.7 Chicago, IL 117.4 Minneapolis, MN 110.3 Kansas City, MO 98.0 Denver, CO 104.0 Houston, TX 99.0 Charleston, SC 100.8 Charlotte, NC 96.1 Omaha, NE 87.4 Memphis, TN 84.9 Atlanta, GA 93.5
  • 5. III. AVAILABLE BUILDINGS Four facilities that could most easily be converted into a call center/BPO facility have been identified, ranging in size from 3,300 square feet to over 84,000 square feet. All four facilities were previously used for retail establishments and/or professional office uses, have open floor plans to accommodate workstations, and feature more than adequate on-site parking. Each location either has the existing telecommunications infrastructure or could have it within 60 to 90 days. Here is a quick summary of the facilities: 1915 Maple Street  17,363 square feet  Former grocery store  Ample parking  $175,000 list price 550 Division Street (Tom’s Market Bldg)  46,504 square feet  Former grocery store  Ample parking  Listed at $4.1 million, but could be leased at $9-$12/square foot gross 3320 Agency Street (Former Walmart)  10,000 to 75,000 square feet  Ample Parking  Near intersection of four lane highways US 61 and US 34  Sales price/lease and terms negotiable 2910 Madison (Klein Center)  84,000 square feet with 9 acres of land  Borders 100+ acre Crapo Park  Ample Parking  Existing telecommunications infrastructure in building  $1.5 million sales price, but realtor has encouraged offers  Formerly used as an elder care facility Attached are one page property brochures for each of these facilities. Below is a map of their locations within Greater Burlington.
  • 6. IV. WORKFORCE SUMMARY WORKFORCE CHARACTERISTICS Attached you’ll find a labor characteristics report specific to the call center/BPO industry. As you will see from this report, there are approximately 20,107 workers with transferable skills and experience in our laborshed. And the highest concentration of that workforce resides within the cities of Burlington and West Burlington. The attached 2014 Call Center Labor Characteristics Report further highlights unemployment figures for this workforce, wage ranges based on experience and occupation code, willingness of workers to change or accept employment and more.  
  • 7. LOCATION ANALYSIS OF EXISTING CALL CENTER EMPLOYERS We analyzed the location of existing call center and BPO facilities in Southeast Iowa. Our initial search focused on the following counties in Southeast Iowa and Western Illinois:  Des Moines  Henry  Lee  Louisa  Muscatine  Henderson (IL)  McDonough (IL)  Warren (IL) This initial search returned a single result: Company Location #Employees Distance from Burlington Thomas L. Cardella Keokuk, IA 250 40 miles Subsequently, we expanded the search to include all of Eastern Iowa. From this search we were able to identify 21 dedicated call center operations employing about 4,000 workers. The closest two facilities are located in Iowa City (78 miles) and Coralville (81 miles). The largest concentrations of facilities are in Dubuque (1200 workers), Davenport (1200 workers) and Cedar Rapids (900 workers). If there is additional workforce data that would be of assistance to you, please do not hesitate to contact us. We are more than happy to work with Iowa Workforce Development to gather customized data specific to your business.   V. FIBER & COMMUNICATIONS Greater Burlington is fortunate to be served by multiple fiber providers, including Danville Mutual Telephone Company, LISCO Corporation and Century Link. Moreover, it has been our experience they are willing to work with each other to provide redundant layers of service. In evaluating the five available facilities described in Section III of this analysis, we contacted each provider to verify existing or potential service, as well as approximate timeframes to install fiber service if it was not already in place. Danville Mutual Telephone Company Tim Fencl, General Manager & CEO, has indicated that they could provide service to any of the four locations within approximately 60 to 90 days. With dedicated fiber service they would be able to provide internet and ethernet connections, VOIP, traditional POTS service, and a suite of internet and cloud based services.
  • 8. LISCO Corporation LISCO has indicated they are underway with plans to have fiber run to 505 Division and 915 Maple in the spring of 2014. They also may be able to serve 3320 Agency, but they are quite a distance away from the 2910 Madison location. Century Link Marc Abel, Area Operations Manager, has indicated that they have existing fiber available at each of the locations. VI. MAJOR EMPLOYERS Greater Burlington’s (encompassing just Des Moines County) major employers include: Employer # of Employees Industry Great River Medical Ctr 2000 Healthcare American Ordinance 850 Munitions & Ordinance Snyder-Lance 765 Bakery/Food Production Case New Holland 750 Equip/Machinery Manuf. Federal Mogul 450 Spark Plugs Winegard 400 Antennas and Satellites General Electric 250 Electric Switch Gears Greater Burlington has not experienced any recent closures or layoffs. However, we have had some expansions announced and/or completed in the past 18 months: Employer # of New Employees Industry Cobo International 20 Manufacturing Iowa Fertilizer Company 200 Fertilizer (Under Construction) Winegard 70 Manufacturing Case New Holland 36 Manufacturing KPI Concepts 22 Manufacturing VII. INCENTIVES SUMMARY In order to more fully evaluate a project’s eligibility for incentives we’d need, at a minimum, information on the expected wages and benefits for the jobs to be created, as well as an estimate of the company’s total planned investment. Below is a summary of incentive programs that may be available. Upon gathering additional information on the number of jobs your project would create, wages, benefits and total investment, we would be able to provide you with a more accurate appraisal of your potential incentives.
  • 9. ENTERPRISE ZONE The City of Burlington has two established Enterprise Zones which provide benefits for residential and industrial development that may include: tax abatement, investment tax credit, research activity credit, refund of sales, service and use taxes, and a New Jobs Training supplemental credit. TARGETED JOBS WITHHOLDING TAX CREDIT The City of Burlington has been designated as one of only five pilot cities for the new Targeted Jobs Withholding Tax Credit program. Under this program, a withholding agreement between the city and the employer allows up to 3% of the gross wages paid by the business to be directed to the city on a quarterly basis. The community must then match these funds dollar for dollar and use the funds in an urban renewal project related to the employer. TAX INCREMENT FINANCING (TIF) TIF is based on the amount of property taxes generated by the incremental increase in the value of the property over a specified time. It may be used to pay for infrastructure, provide a tax refund or create cash by borrowing against the anticipated tax revenue. TAX ABATEMENT The amount of abatement is calculated against the incremental increase in the value of the property over a specific period of time and amounts to a reduction in taxes of either three years of a 100% abatement or a five year sliding scale with abatement at 75% year one, 60% year two, 45% year three, 30% year four and 15% year five. IOWA NEW JOBS TRAINING PROGRAM (260E) The Iowa Industrial New Jobs Training Program provides funds to train new employees of eligible Iowa businesses. Eligible businesses may be new to Iowa, expanding their Iowa work force, or relocating to the state. The program is funded by a diversion of payroll withholding tax to the local community college and results in no additional costs for the company or the employee.
  • 10. VIII. CONTACTING US Our team of professionals is ready to provide assistance. Please do not hesitate to contact us. IX. CONCLUSION The Greater Burlington Partnership thanks you for the opportunity to provide information on our ability to accommodate the call center/BPO industry. We are confident our community can offer that industry the following advantages:  An available, affordable workforce in a right to work state  Available building spaces that can be converted to serve the industry  A growing fiber network with multiple providers that can offer high levels of service and the opportunity for redundant systems We look forward to successfully helping your company locate in our community. DAVID TOYER Director of Economic Development 319-208-0053 (o) 319-850-0670 (c) dtoyer@greaterburlington.com www.greaterburlington.com www.expansionready.com JASON HUTCHESON, CEdC President/CEO 319-752-6365 (o) jhutcheson@greaterburlington.com www.greaterburlington.com
  • 11. ^_^_ £¤61 £¤6 £¤34 §¨¦80 §¨¦88 §¨¦74 £¤136 £¤67 £¤218 §¨¦80 West Burlington Burlington Fairfield Macomb Muscatine Carthage Mount Pleasant Galesburg Donnellson West Point Wever Danville Keokuk Ainsworth Mediapolis Sperry Little York Biggsville Blandinsville New London Fort Madison Carman Middletown Denmark Saint Paul LEE KEOKUK IOWA HENRY LOUISA SCOTT VAN BUREN WASHINGTON DAVIS MUSCATINE JOHNSON JEFFERSON DES MOINES CEDAR WAPELLO POWESHIEK CLARK SCOTLAND KNOX LEWIS ADAIR KNOX HENRY FULTON HANCOCK MERCER WARREN MASON MCDONOUGH PEORIA ROCK ISLAND HENDERSON STARK SCHUYLER BUREAU ADAMS WHITESIDE TAZEWELL MENARD LABOR CHARACTERISTICS CALL CENTER GREATER BURLINGTON LABORSHED AREA Workers who have transferable experience/skills in the industry are currently commuting an average of 10 miles one way for work. Those who are willing to change/accept employment are willing to commute an average of 27 miles one way for the right employment opportunity. Area Shown 10 Mile Intervals Between Rings Greater Burlington Partnership 610 N. 4th St., Suite 200 Burlington, IA 52601 Phone: 319.752.6365 Fax: 319.752.6454 Email: dtoyer@greaterburlington.com www.greaterburlington.com Concentration of those with transferable experience/skills by place of residence For More Information Regarding the Greater Burlington Laborshed, contact: Legend ^_ Burlington & West Burlington Mississippi River Interstates 4 Lane Highways U.S. Highways State Highways Illinois County Iowa County Missouri County Laborshed Concentration by Place of Residence (per ZIP Code) Low Moderate High
  • 12. Vision Coverage, 44.2% Prescription Drug Coverage, 44.2% Disability Insurance, 46.5% Life Insurance, 51.2% Paid Sick Leave, 53.5% Paid Holidays, 53.5% Dental Coverage, 58.1% Paid Vacation, 72.1% Pension/Retirement/ 401K, 74.4% Health/Medical Insurance, 88.4% Current Benefits: Life Insurance, 29.4% Disability Insurance, 41.2% Prescription Drug Coverage, 47.1% Paid Sick Leave, 47.1% Paid Holidays, 47.1% Dental Coverage, 52.9% Paid Vacation, 58.8% Vision Coverage, 64.7% Pension/Retirement/ 401K, 70.6% Health/Medical Insurance, 88.2% Desired Benefits: Estimated Potential Available Labor Per Occupational Category: Business Operations:  Managers - 2,154  Supervisors - 1,244  Business Operations Specialists - 620  Communications Equipment Operators - 300  Computer User Support Specialists - 302  Customer Service Reps - 2,169  Employment, Recruitment & Placement Specialists - 624  Human Resources Assistants - 304  Office Clerks - 305  Office & Administrative Support Workers, All Other - 621  Secretaries - 2,478 Sales:  Managers - 1,248  Supervisors - 1,550  Insurance Sales Agents - 930  Sales Reps - 628  Sales & Related Workers, All Other - 3,704  Salespersons - 926 An estimated total of 20,107 people in the Laborshed area Information compiled by Iowa Workforce Development using Laborshed data released 2014. Employment Status: LABOR CHARACTERISTICS Degree/ Certification Not Received, 18.6% Trade Certified, 3.1% Vocational Training, 1.6% Associate Degree, 14.1% Undergraduate Degree, 28.1% Postgraduate Degree, 6.3% 80.0% 3.1% 7.7% 9.2% 27.7% 0% 20% 40% 60% 80% Employed Unemployed Voluntarily Not Employed/ Not Retired Retired % Willing to Change/Accept Employment Educational Level: (71.8% Have an education beyond high school) Additional Facts:  57.1% paid an hourly wage  63.1% are/were employed full-time  27.7% are/were employed part-time  7.7% are/were self-employed  15.4% hold two or more jobs  Currently working an average of 40 hours/week Top Advertising Media: (for those seeking employment opportunities by use)  Internet - 71.9%  www.monster.com  www.iowajobs.org  Local/Regional Newspapers - 45.6%  The Hawkeye - Burlington  The Des Moines Register  Quad City Times  Networking through friends, family or acquaintances - 24.6%  IowaWORKS Centers - 19.3% Underemployment: Total Underemployment - 7.7%  Low hours - 3.1%  Mismatch of skills - 6.2%  Low income - 0.0% IWD only counts individuals once when estimating Total Underemployment. Workplace Flexibility: (by percent of interest)  Job teams - 77.8%  Cross-training - 72.2%  Job sharing - 44.4%  Varied shifts - 44.4%  Seasonal work - 38.9%  Temporary work - 33.3% CALL CENTER
  • 13. Occupation O ccupational C ode M ean W age Entry W age Experienced W age M edian W age Administrative Services Managers 11-3011 $ 34.77 $ 19.21 $ 42.56 $ 29.64 Advertising Sales Agents 41-3011 $ 19.10 $ 10.26 $ 23.52 $ 16.09 Bill and Account Collectors 43-3011 $ 13.57 $ 11.03 $ 14.83 $ 13.23 Business Operations Specialists, All Other 13-1199 $ 23.93 $ 13.66 $ 29.06 $ 22.98 Computer Occupations, All Other 15-1199 $ 20.66 $ 12.01 $ 24.98 $ 15.89 Computer Operators 43-9011 $ 18.87 $ 13.82 $ 21.40 $ 19.84 Computer User Support Specialists 15-1151 $ 18.06 $ 12.29 $ 20.94 $ 17.16 Credit Authorizers, Checkers, and Clerks 43-4041 $ 14.92 $ 11.04 $ 16.86 $ 13.53 Customer Service Representatives 43-4051 $ 13.15 $ 8.39 $ 15.53 $ 12.10 Data Entry Keyers 43-9021 $ 12.49 $ 9.74 $ 13.86 $ 11.60 Eligibility Interviewers, Government Programs 43-4061 $ 21.78 $ 15.08 $ 25.12 $ 23.24 Executive Secretaries and Executive Administrative Assistants 43-6011 $ 17.87 $ 11.70 $ 20.95 $ 17.41 Financial Managers 11-3031 $ 42.92 $ 16.74 $ 56.01 $ 35.63 First-Line Supervisors of Non-Retail Sales Workers 41-1012 $ 27.73 $ 16.35 $ 33.41 $ 24.71 First-Line Supervisors of Office and Administrative Support Workers 43-1011 $ 20.07 $ 12.47 $ 23.87 $ 18.29 First-Line Supervisors of Retail Sales Workers 41-1011 $ 16.76 $ 11.34 $ 19.48 $ 15.57 Human Resources Assistants, Except Payroll and Timekeeping 43-4161 $ 15.81 $ 10.28 $ 18.58 $ 14.84 Information and Record Clerks, All Other 43-4199 $ 16.66 $ 12.94 $ 18.51 $ 15.58 Insurance Claims and Policy Processing Clerks 43-9041 $ 15.22 $ 13.14 $ 16.26 $ 14.55 Insurance Sales Agents 41-3021 $ 25.47 $ 13.23 $ 31.59 $ 19.55 Interviewers, Except Eligibility and Loan 43-4111 $ 11.99 $ 10.41 $ 12.79 $ 12.08 Loan Interviewers and Clerks 43-4131 $ 14.34 $ 10.77 $ 16.13 $ 13.88 Market Research Analysts and Marketing Specialists 13-1161 $ 21.08 $ 13.74 $ 24.74 $ 19.51 Marketing Managers 11-2021 $ 40.07 $ 18.81 $ 50.70 $ 40.51 Network and Computer Systems Administrators 15-1142 $ 27.61 $ 19.47 $ 31.67 $ 26.40 New Accounts Clerks 43-4141 $ 16.57 $ 13.93 $ 17.90 $ 16.51 Office and Administrative Support Workers, All Other 43-9199 $ 15.64 $ 9.50 $ 18.71 $ 14.27 Office Clerks, General 43-9061 $ 13.08 $ 9.40 $ 14.92 $ 12.55 Office Machine Operators, Except Computer 43-9071 $ 16.86 $ 12.38 $ 19.10 $ 14.75 Parts Salespersons 41-2022 $ 16.53 $ 10.63 $ 19.47 $ 16.56 Receptionists and Information Clerks 43-4171 $ 11.47 $ 9.26 $ 12.57 $ 11.17 Retail Salespersons 41-2031 $ 11.91 $ 8.36 $ 13.68 $ 10.32 Sales and Related Workers, All Other 41-9099 $ 14.73 $ 9.17 $ 17.51 $ 12.30 Sales Engineers 41-9031 $ 40.23 $ 28.18 $ 46.25 $ 38.64 Sales Managers 11-2022 $ 38.43 $ 21.83 $ 46.72 $ 35.84 Sales Representatives, Services, All Other 41-3099 $ 26.72 $ 11.84 $ 34.16 $ 20.82 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 41-4012 $ 25.75 $ 14.15 $ 31.55 $ 22.40 Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 41-4011 $ 26.68 $ 15.11 $ 32.47 $ 21.67 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-6014 $ 13.47 $ 9.57 $ 15.42 $ 13.20 Securities, Commodities, and Financial Services Sales Agents 41-3031 $ 31.09 $ 13.20 $ 40.04 $ 21.55 Switchboard Operators, Including Answering Service 43-2011 $ 11.42 $ 9.83 $ 12.22 $ 11.02 Telemarketers 41-9041 $ 11.86 $ 8.30 $ 13.64 $ 11.05 Training and Development Specialists 13-1151 $ 21.36 $ 13.37 $ 25.35 $ 20.83 The 2013 Iowa Wage data for the Greater Burlington Laborshed area was produced by the Labor Force & Occupational Analysis Bureau to provide communities local information on wages by occupation. The source of the wage and employment data is based on the May 2012 OES estimates. Additional occupational wage and employment data can be found at http://iwin.iwd.state.ia.us/iowa/OlmisZine. LABOR CHARACTERISTICS CALL CENTER
  • 14. LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable, but we make no representation or warranties, expressed or implied, as to the accuracy of the information. Freestanding Former Grocery Store Available Sq. Ft: 46,504 Address: 550 Division Street Burlington, IA 52601 (Des Moines) Property and Area Description: High Quality Energy Efficient Building. Fully Sprinklered with best Fire Rating 2B. Excellent corner lot with ample parking. Building Details: Total Sq. Ft: 46,504 Building Type: Commercial,Retail,Office Number of Stories: 2 Year Built: 2006 Ceiling Peak (ft): 16 Ceiling Eaves (ft): 32 Expandable: Yes Can Subdivide: Yes Construction Type: Other Zoning: Commercial Site Size (Acres): 2.36 Within City Limits: Yes Former Use: Former Grocery Store/Office Transportation: Nearest Interstate: I74 Distance (miles): 40 Nearest 4-Lane Highway: Hwy 34 & Hwy 61 Distance (miles): 0.5 Nearest Commercial Airport: Southeast Iowa Regional Airport Distance (miles): 5 Rail Served: No Utilities: Electric Distribution: Alliant Engery Natural Gas Distribution: Alliant Engery Water: Burlington Municipal Waterworks Sewer: Burlington Municipal Waterworks Local Telecommunications Service: CenturyLink, Lisco, Windstream Communications, Danvile Telecom Contact: Jesse Caston, CPM Terrus Real Estate Group 100 Court Ave Suite 4000 Des Moines, Iowa 50309 Phone: 319-759-3244 Fax: 515-471-4304 E-Mail: jesse.caston@terrus.com Web site:www.terrus.com David Toyer Greater Burlington Partnership 610 N. 4th Street , Suite 200 Burlington, Iowa 52601 Phone: 319-752-6365 E-Mail: dtoyer@greaterburlington.com Web site: www.greaterburlington.com Offering: Sale Price: 4,100,000 Lease Rate (Sq. Ft./Per Year): 9.00 - 12.00 Gross
  • 15. LocationOne® Copyright 2001-2014 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable, but we make no representation or warranties, expressed or implied, as to the accuracy of the information. 915 Maple Street Available Sq. Ft: 17,363 Address: 915 Maple Street Burlington, IA 52601 (Des Moines) Property and Area Description: It was built in 1971 and has light steel framing, 8' reinforced concrete foundation, loading area with 8' truck well. Excellent location at the corner of Maple Street and South 9th Street. Offers ample customer and employee parking. Building Details: Total Sq. Ft: 17,363 Building Type: Commercial,Retail,Office Number of Stories: 1 Year Built: 1971 Ceiling Peak (ft): 15 Ceiling Eaves (ft): 15 Expandable: Yes Can Subdivide: Yes Construction Type: Metal or Steel Zoning: Commercial Site Size (Acres): 1.15 Within City Limits: Yes Former Use: Grocery Store Transportation: Nearest Interstate: I74 Distance (miles): 40 Nearest 4-Lane Highway: Hwy 34 & Hwy 61 Distance (miles): 5 Nearest Commercial Airport: Southeast Iowa Regional Airport Distance (miles): 10 Rail Served: No Utilities: Electric Distribution: Alliant Engery Natural Gas Distribution: Alliant Engery Water: Burlington Municipal Waterworks Sewer: Burlington Municipal Waterworks Local Telecommunications Service: CenturyLink, Lisco, Windstream Communications, Danvile Telecom Contact: Jesse Caston, CPM Terrus Real Estate Group 100 Court Ave., Ste 400 Des Moines, Iowa 50309 Phone: 515-471-4400 Fax: 515-471-4304 E-Mail: jesse.caston@terrus.com Web site:www.terrus.com David Toyer Greater Burlington Partnerhsip 610 N. 4th Street , Suite 200 Burlington, Iowa 52601 Phone: 319-752-6365 E-Mail: dtoyer@greaterburlington.com Web site: www.greaterburlington.com Offering: Sale Price: 175,000 Lease Rate (Sq. Ft./Per Year): Negotiable
  • 16. LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable, but we make no representation or warranties, expressed or implied, as to the accuracy of the information. Former Wal-Mart Available Sq. Ft: 75,000 Address: 3320 Agency Street Burlington, IA 52601 (Des Moines) Property and Area Description: 10,000 SF to 75,000 SF of prime anchor space in former Wal-Mart. Located on Agency Street, a main retail corridor in Burlington, IA. Other tenants include Dollar General and Big Lots in the two end caps. Traffic counts are 12,000 VPD on Agency Street and 20,500 VPD on nearby U.S. Hwy 61. It has 427 available parking spaces on the whole lot. Building Details: Total Sq. Ft: 75,000 Building Type: Retail Number of Stories: 1 Year Built: 1985 Ceiling Peak (ft): 14 Ceiling Eaves (ft): 12 Expandable: No Can Subdivide: Yes Construction Type: Concrete Block Zoning: Commercial Site Size (Acres): 8 Within City Limits: Yes Former Use: Wal-Mart Store/Retail Transportation: Nearest Interstate: I 74 Distance (miles): 40 Nearest 4-Lane Highway: Hwy 34 & 61 Distance (miles): 0.1 Nearest Commercial Airport: Southeast Iowa Regioanl Airport Distance (miles): 4 Rail Served: Yes Utilities: Electric Distribution: Alliant Energy Natural Gas Distribution: Alliant Energy Water: Burlington Municipal Waterworks Sewer: City of Burlington Local Telecommunications Service: McLeod USA and US West Contact: David Toyer Greater Burlington Partnership 610 N. 4th St., Ste. 200 Burlington, IA 52601 Phone: 319-752-6365 Fax: 319-752-6454 E-Mail: dtoyer@greaterburlington.com Web site:http://www.greaterburlington.com Rick Weinstein, Charlie Armstrong Ruhl & Ruhl 5111 Utica Ridge Road Davenport , IA 52807 Phone: 563-355-4000 E-Mail: rweinstein@ruhlcommercial.com Web site: www.ruhlcommerciall.com Offering: Sale Price: Negotiable Lease Rate (Sq. Ft./Per Year): Negotiable
  • 17. LocationOne® Copyright 2001-2013 GreatPlains Energy Inc. This information has been secured from sources we believe to be reliable, but we make no representation or warranties, expressed or implied, as to the accuracy of the information. Former Klein Nursing Home Available Sq. Ft: 84,000 Address: 2910 Madison Ave. Burlington, IA 52601 (Des Moines) Property and Area Description: FIRST TIME ON THE MARKET!! Perfect setting for a reuse project, up- scale condo/apt conversion would be ideal. Well constructed structure with full set of blue prints avaialbe for viewing. This buildling has been maintained by Great River Medical Center to an class A standard. Nursing home has built a new property close to Great River Medical Center. Let's walk the grounds and view the building so you can understand the possibilities, or see how clean it is to continue as a top notch facility. 3 stories, full usable basement, w/loading dock Total 84,000, SF each/wing = 4,215 SF, 4 wings per floor Building Details: Total Sq. Ft: 84,000 Building Type: Other Number of Stories: 3 Year Built: 1963 Ceiling Peak (ft): 12 Ceiling Eaves (ft): 14 Expandable: Yes Can Subdivide: Yes Construction Type: Concrete Block Zoning: Retail Site Size (Acres): 9 Within City Limits: Yes Former Use: Elderly Care Facility Transportation: Nearest Interstate: I74 Distance (miles): 40 Nearest 4-Lane Highway: Hwy 34 & Hwy 61 Distance (miles): 5 Nearest Commercial Airport: Southeast Iowa Regional Airport Distance (miles): 10 Rail Served: No Utilities: Electric Distribution: Alliant Energy Natural Gas Distribution: Alliant Energy Water: Burlington Municipal Waterworks Sewer: Burlington Municipal Waterworks Local Telecommunications Service: CenturyLink, Lisco, Windstream Communications Contact: Jeffrey Davis Ruhl&Ruhl 405 West Ave. Suite 105 Burlington, Iowa 52061 Phone: 319-457-2049 E-Mail: jeffdavis@rulhomes.com David Toyer Greater Burlington Partnerhsip 610 N. 4th Street , Suite 200 Burlington, Iowa 52601 Phone: 319-752-6365 E-Mail: dtoyer@greaterburlington.com Web site: www.greaterburlington.com Offering: Sale Price: 1,500,000 as of June 2013 Lease Rate (Sq. Ft./Per Year): Negotiable