This document discusses techniques for improving communication skills. It focuses on listening skills, which account for 45% of average time spent communicating for executives. There are two main categories of communication skills: receptive skills like listening and reading, and expressive skills like speaking and writing. The document then discusses listening in more detail, defining it as a process of receiving and interpreting spoken words. It identifies common barriers to effective listening like lack of focus and interrupting. It also outlines different types of listening including active, passive, appreciative, empathetic, comprehensive, critical, superficial, and viewpoint listening. Finally, it provides techniques for improving listening such as concentrating, avoiding distractions, encouraging the speaker, and watching for non-verbal cues.
Leadership series #1 The Art of Asking Questions and Listening EffectivelyZana Gawan-Taylor
Spend time and find space to structure your questions before you start asking so you get the answer that you need. Listen to understand. A conversation or a dialogue is a two-way street. If you are the only one talking, then stop, and ask more questions.
Leadership series #1 The Art of Asking Questions and Listening EffectivelyZana Gawan-Taylor
Spend time and find space to structure your questions before you start asking so you get the answer that you need. Listen to understand. A conversation or a dialogue is a two-way street. If you are the only one talking, then stop, and ask more questions.
Active listening is an often-overlooked but incredibly important social skill, both at work and at home.
Here are 9 ways you can practice active listening.
Understanding the Customer using active listening with focus on customer serviceNeha Nagulkar Ghorad
Understanding Customer, active listening and types of customer while focus on customer service.
Active listening with mindfulness makes it even easier for a sales person to communicate and form a trusting relationship with the customer.
Great leaders need great tools.
LeadershipHQ gives you the tools you need to take your leadership to the next level.
Download FREE tools to help you be the best you can be.
https://www.leadershiphq.com.au/tools/
The importance of communication, assertiveness and the different types of communication skills are well explained. Can be used for students and training programs.
Active listening is an often-overlooked but incredibly important social skill, both at work and at home.
Here are 9 ways you can practice active listening.
Understanding the Customer using active listening with focus on customer serviceNeha Nagulkar Ghorad
Understanding Customer, active listening and types of customer while focus on customer service.
Active listening with mindfulness makes it even easier for a sales person to communicate and form a trusting relationship with the customer.
Great leaders need great tools.
LeadershipHQ gives you the tools you need to take your leadership to the next level.
Download FREE tools to help you be the best you can be.
https://www.leadershiphq.com.au/tools/
The importance of communication, assertiveness and the different types of communication skills are well explained. Can be used for students and training programs.
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood.
There are five key active listening techniques you can use to help you become a more effective listener:
Pay Attention. Give the speaker your undivided attention, and acknowledge the message.
Show That You're Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
MATATAG CURRICULUM: ASSESSING THE READINESS OF ELEM. PUBLIC SCHOOL TEACHERS I...NelTorrente
In this research, it concludes that while the readiness of teachers in Caloocan City to implement the MATATAG Curriculum is generally positive, targeted efforts in professional development, resource distribution, support networks, and comprehensive preparation can address the existing gaps and ensure successful curriculum implementation.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
7. ii. Process of Listening:
#Stages:
1. Sensing
2. Interpreting
3. Evaluating
4. Remembering
5. Responding
8. What is listening?
Listening is the process of receiving, interpreting and reacting to a message
received from the speaker.
No communication process is complete without listening.
9. Reasons for poor listening
1) No training is available
Training sessions are available for speaking, reading and writing.
10. Reasons for poor listening
2. Thought speed is more than speaking speed.
We speak @ 125 words per minute, whereas,
Our mind has capacity to comprehend @ 400-500 words per minute.
Mind has 75% more capacity to interpret the speech.
11. Reasons for poor listening
3. We are inefficient listeners
According to Gail Miller, Prof. at Washington University, study has shown
that whatever human being has listened is erased by the time.
E.g. We can remember only 50% of what is said instantly, within 48 hours of
timing we dropped another 50% , to the final level we can retain only 25% of
what is said.
12. Reasons for poor listening
4. Poor listening habits
4.1 Rehearsing.
Some people listen only until they decide that they want to say something,
then they quit listening.
They start to rehearse what they want to say and wait for the opportunity to
jump in and talk.
E.g. in G.D. most students do it.
13. Reasons for poor listening
4.2 Interrupting
The listener does not wait to determine the complete meaning, but interrupts
so forcefully that the speaker stops in the mid sentence.
E.g. In debate mostly it happens.
14. Reasons for poor listening
4.3 Hearing only what is expected.
People hear only what they expect to hear alternatively they refuse to hear
what they do not want to hear.
E.g. It mostly happens when informal meetings are arranged by the
organization.
15. Reasons for poor listening
4.4 Listening for disagreement
Some listeners listen just to have a chance of disagreement to attack
someone verbally.
If disagree with somebody, we follow our own train of thought and spend
more time to develop counter arguments & no longer listen to the speaker’s
additional comments.
E.g. quarrels between two employees.
16. Reasons for poor listening
4.5 Listening only for facts
Many of us listen only for facts and while we may recall some isolated facts,
we may miss the primary idea the speaker is trying to convey.
E.g. Brainstorming session in Goa.
17. Types of listening
1.Active listening
Is a kind of listening where the listener pays utmost attention to understand
the every details made by speaker.
Involves verbal feedback, asking questions.
The decoding process on the part of listener is accurate and complete.
E.g. Understanding of topic from subject teacher, getting the proper
information.
18. Types of listening
2.Passive listening
Is when the listener is paying a partial attention to the listening is known as
passive listening.
Listener has divided attention and not fully concentrating on the process of
listening.
Misinterpretation of the message & confusion is very common in this type of
listening.
E.g. Listening music while writing assignments or cleaning the house.
19. Types of listening
3. Appreciative listening
Is listening for deriving aesthetic pleasure.
E.g. when we listen to comedian, musician or entertainer.
Can be active when the listener is genuinely interested in the subject matter.
20. Types of listening
4. Empathetic listening.
In empathetic listening, the listener has to appreciate the speaker’s emotions,
circumstance, mindset, and perspective and be able to provide emotional and
moral support .
Empathy means feeling the same as the other person.
E.g. practiced by nurses, a psychiatrist
21. Types of listening
5. Comprehensive listening
Is to interpret, comprehend and understand the message.
Is needed in the classroom when students have to listen to lectures.
When someone is giving you directions to find the location of the place.
22. Types of listening
6. Critical listening
Also known as evaluative, judgmental, or interpretive listening,
involves analyzing, evaluating & judging what is being said.
In this listening we tend to judge people's saying, the truth and reality
in their speaking.
Is applicable when the other person is trying to persuade.
E.g. listening to salesperson, corporate meetings, meetings with
potential customers.
23. Types of listening
7. Superficial listening
Is hearing or passive listening
One pretends to be listening by giving fake expressions to avoid offending
the speaker.
E.g. When somebody is forced to attend a guest lecture on an area that is not
of one’s interest.
24. Types of listening
8. ‘You’ viewpoint
Stephen Covey says, ‘Seek first to understand, and then be understood’.
Give other person more importance and avoid forcing our opinion, we can
listen better.
Using ‘you’ viewpoint we can boost the confidence of the speaker, making
him or her more open to communication.
E.g. Counselors, Psychiatrist
practice this.
25. Techniques to Improve Listening
1. Make an effort to concentrate
2. Stop talking while listening
3. Encourage the speaker
4. Avoid distractions
5. Keep an open mind
6. Listen for ideas-not just words
7. Watch for non-verbal communication
8. Take notes