Joseph Agbonifo has over 20 years of experience in diverse middle and senior management roles including general operations, administration, HR, sales, finance, customer service, asset protection, and inventory management. He has a proven track record of effectively leading and managing teams, meeting sales and operational goals, improving customer satisfaction ratings and reducing shrinkage and operational costs. His most recent role was as a Market Asset Protection Manager at Walmart, where he oversaw stores with over 500 associates and was responsible for inventory management, data analysis, compliance, and associate training.

1. Joseph Agbonifo
350 Garden Edge Point, #102, Fern Park, FL 32730 | 217-419-8348 | jagbonifo@hotmail.com
Summary
Self-Starting multi-tasking results oriented professional with more than twenty years of experience in
diverse Middle and Senior Management environments which included General Operations,
Administration, HR, Sales, Finance, Customer Services, Conflict Resolution, Retail, Asset Protection and
Inventory Management. Effective leader with practical experience and proven ability to lead and
effectively recruit, train and manage motivated, culturally diverse and success driven teams of highly
qualified personnel. Innovative thinker with excellent written, verbal and administrative skills.
Highlights
 Streamlined inventory management operations resulting in improved inventory control and
product availability, thus increased sales and improved customer service rating from 7 to 9 on a
10 scale.
 Met Sales and Profit goals for the year / 1.5% sales increase versus last year.
 Met and beat Safety goals for the year / 0.5% reduction in safety rate/target
 Helped roll out the effective execution of a new shrink initiative in my district/market that resulted
in the best shrink result in my region / $0.25M savings.
 Successfully completed a business analysis/review that revealed financial inaccuracy in operations
data thus helping save my region $2.4M in operational costs.
Experience
WAL-MART CHAMPAIGN, ILLINOIS
MARKET ASSET PROTECTION MANAGER 12/2010 - 03/2016
 P&L and General Operations responsibility for 10 - 20 locations/stores with over 500 associates.
 Managed and effectively controlled inventory flow in all stores by effectively tracking sales,
physical on-hand/inventory levels and ensuring that all accounts were properly reconciled.
 Analyzed data, efficiency reports (Access and SAP Reports) and other sources of information to
determine and/or establish trends.
 Developed strategies and applied available resources to create further efficiency in operations
and processes which helped achieve operational objectives.
 Performed recurring reviews of liability departments with a view to developing viable plans and
solutions to help reduce and eliminate preventable losses thus ensuring profitability
 Analyzed customer/client feedback and utilized reports to improve and enhance customer service
and relations thus helping grow company business and market shar

2. Joseph Agbonifo
 Investigated internal (localized) and external ethical issues/violations and applied proper
resolutions.
 Monitored state and federal compliance laws to ensure company compliance to regulations.
 Recruited and hired qualified candidates to fill vacant Management openings.
 Facilitated training sessions for associates within and outside my areas of responsibility thus
helping develop a well-informed, highly engaged and high performing team.
WAL-MART CLEVELAND, OHIO
MARKET ASSET PROTECTION MANAGER 07/2008 – 12/2010
WAL-MART EVERGREEN, ILLINOIS
ASSET PROTECTION MANAGER 07/2007 – 07/2008
WAL-MART HODGKINS, ILLINOIS
ASSISTANT MANAGER 05/2005 – 07/2006
 Managed and coordinated the activities of several department managers with a view to planning
sales strategies which included identifying great and profitable items, developing and executing
effective merchandising campaigns which resulted in meeting sales targets.
 Involved in the targeted on-going and continuous development and training of supervised
associates by using related tools and equipment while placing emphasis on safety and increased
productivity.
 Helped improve positive customer service rating which translated into 10% sales increase for the
store.
 Completely in charge of administrative and operational responsibilities in the absence of the store
manager – directly managing 20 - 100 employees at a time.
EDUCATION
UNIVERSITY OF LAGOS LAGOS/NIGERIA
BACHELOR OF ARTS IN PHILOSOPHY 08/1991
Awards
Market Asset Protection Manager of the quarter - 2nd Quarter, 2012.
PROFICIENCY: Proficient in Microsoft: Word, Excel, Access, Outlook and Power-point
REFERENCES: I have prepared a separate document listing my references
Also available on request is a copy of my evaluated credentials by
“Educational Credential Evaluators, Inc.”