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library 
management 
a presentation by: 
group 4
the creative problem-solving process of planning, organizing, leading, and controlling an organization’s resources to achieve its mission and objectives. (Higgins, 1991) management
Individuals in the organization who are in a position to make the decisions that allow an organization to reach its objectivesmanagers
managerial 
functions
planningorganizing 
staffing 
leading controlling
planningorganizing 
staffing 
leading 
controlling
planning 
•thinking ahead of the thingsthat need to be done, and the methodsto get them done. 
•defines where the organization wants to be in the future. 
•transition from point Ato point B
planning 
organizing 
staffing leading controlling
organizing 
•establishing formal structure of authority 
•matching individuals and their talents
planningorganizing 
staffing 
leading 
controlling
staffing 
•also called human resources or personnel 
•involves hiring, training, compensating, andretaining people
planning 
organizing 
staffing leading controlling
leading 
•focuses on the human element such asemployees’ attitudes, personalityattributes and perceptions 
•creating shared culture and values, communicating goals to employees, and motivating them
planningorganizing 
staffing 
leading 
controlling
controlling 
•Monitoring the activities of theorganization 
•The mirror image of planningIn planning –establishes where theorganization is goingIn controlling –decides whether they areon target to reach their goals
managerial 
roles
interpersonalinformational 
decisional
interpersonalinformationaldecisional
interpersonalFIGUREHEAD–represents their organizations to the outside world; performs ceremonial functions; symbols of the organization itself. LEADERS–perform functions such as motivating, communicating with, and inspiring their employees. LIAISONS–between employees or employees and customers; good networkers
interpersonal 
informational 
decisional
informationalMONITORS–always seek information both inside and outside the organization; develop systems that track progress and overall performance of their unit. DISSEMINATORS–gather information and share it with others. SPOKESPERSON–transmit official informationabout the organization thru memos, annualreports, speeches, etc.
interpersonal 
informational 
decisional
decisional 
DISTURBANCE HANDLERS–conflict resolution and crisis responseRESOURCE ALLOCATORS–making decisions about how resources should be distributedNEGOTIATORS –bargaining for resources 
ENTREPRENEURS –work to introduce innovation into the organization; bringing new ideas and ensuring that the organization can keep up 
with the changing world
manager’sresources
humanfinancial 
physical 
information
humanfinancialphysicalinformation
•employees who work in the organization 
•in libraries, employees are usuallyclassified as professionals, paraprofessionals, clerical workers, technical specialists, part-time workers like student assistants 
human
humanfinancial 
physical 
information
financial 
•profit organization –funds come from the customers who purchased their goods or services 
•non-profit organization –funds come from donations, grants, etc.
human 
financial 
physicalinformation
•tangible or material parts of the organization 
•assets –supplies, PPE (plant, property & equipment) 
•management of these include acquisition, maintenance, and eventual replacement 
physical
humanfinancialphysicalinformation
information 
•those that relate to the functioning of theorganization itself 
•databases manage the records of employees, and others 
•these information must be managed as valuable assets and leveraged for strategicadvantage
managerialskills
political 
problem-solving 
analytical peoplefinancialsystem
politicalproblem-solvinganalytical peoplefinancial 
system
•libraries and information agencies are intensely political organizations 
•managers need to create a vision and inspire others to believe in it 
•managers need to create a conducive climate for strategic thinking and action 
•flexibility and risk-taking 
political
political 
problem-solving 
analytical 
peoplefinancialsystem
•managers are change agents, therefore, they must be good at analysis 
•lucid, rational, well-argued analysis is what managers need 
•critical thinking is key to effective management 
analytical
politicalproblem-solvinganalytical 
people 
financialsystem
•the most important day-to-day activity of a manager 
problem-solving
political 
problem-solvinganalytical peoplefinancialsystem
•people are the heart of any organization 
•managers must see things through the eyes of others 
•managers deal with communication, conflict resolution, 
•coordination of team-based initiatives, etc. 
people
political 
problem-solving 
analytical peoplefinancialsystem
•managers need a sound grounding in financialmatters 
financial
politicalproblem-solvinganalytical peoplefinancialsystem
•managers need to be familiar with computer- based information systems 
•systems are not only technological but also an arrangement of resources and routines 
system
publiclibrary
The public library, the local gateway to knowledge, provides a basic condition for lifelong learning, independent decision- making and cultural development of the individual and social groups (UNESCO Public Library Manifesto)
•A clear policy must be formulated, defining objectives, priorities and services in relation to the local community needs. The public library has to be organized effectively and professional standards of operation must be maintained. 
•Cooperation with relevant partners –for example, user groups and other professionals at local, regional, national as well as international level-has to be ensured.
Management really cannot be taught; the principles can be imparted, but management must also be learned through experience.
end

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