The document provides a mini-slideshow for the funeral industry with tips to help get unstuck. It outlines 4 key steps: 1) Follow the "CSE" model to clarify the vision, simplify the path, and execute the plan. 2) Maximize leadership DNA by understanding leadership styles. 3) Define a personal brand by focusing on passions, strengths, and emotional connections. 4) Live the Kaizen concept by creating incremental change and making bold actions. The overall message is to not underestimate one's power to shape memories and make bold moves.

1. YOU UNSTUCK
A Mini-Slideshow for the Funeral Industry
www.LibbyGill.com

2. Key Steps to Getting You Unstuck
• Master “CSE” Model for Unstuck Success
• Maximize Your Leadership DNA
• Define Your Personal Brand
• Live the Kaizen Concept

3. #1 “CSE” Model for Bold Innovation
• CLARIFY the vision
• SIMPLIFY the path
• EXECUTE the plan

4. Turn Fear into Fuel…
…by recognizing the brain’s primitive fear responses.

5. Creative ideas, offered with
compassion, will never seem “out
there,” “over the top,” or “sales-y.”

6. Overcome the
Immediate Negative Response!
Which might sound like this…

7. Immediate Negative Response
• I don’t think our customers would like it.
• We’ve never done it that way.
• We’ve always done it that way.
• It would take too much time / $ / effort.
• SO WHAT’S YOUR EXCUSE? _________

8. #2 Maximize Your Leadership DNA
Learn to recognize your typical patterns
of behavior and interaction so you can
be a stronger leader for your colleagues
and customers. Which leadership type
are you…?

9. What is Your Leadership Style?
Director: Focused & driven
Supporter: Collaborative “do-er”
Thrill-Seeker: Charismatic & creative
Analyst: Info & data-oriented

10. #3 Define Your Personal Brand
• What are your passions?
• What are your strengths and skill-set?
• How do you make an emotional connection
with your customers?

11. Successful Brands…
• Confirm your credibility
• Deliver consistent value
• Motivate others to act
• Create long-term loyalty
•

12. My #1 Brand Builder
“Capture the mindshare – that is, heads, hearts
and trust - and the market share will follow.”
And that’s a Tweetable…@LibbyGill

13. #4 Live the Kaizen Concept
• Challenge the INR
• Create incremental change
• Make accountability a mission
• TAKE ONE BOLD ACTION!

14. You are the shapers of our
memories and the sculptors of our
life celebrations. Don’t
underestimate your power.
Make One Bold Move Today.

15. Books by Libby…

16. BURNING QUESTIONS?
Email me at Libby@LibbyGill.com.

17. Unable are the loved to die.
For love is immortality.
- Emily Dickinson