Ashley Shillingburg is seeking a position that provides career advancement opportunities. She has over 5 years of experience as a receptionist in various settings including a hair salon, veterinary office, and military intelligence facility. Her roles involved greeting customers, scheduling appointments, processing payments, inventory management, and providing administrative support. She is working towards an Associate's Degree in Business Administration and has medical billing and coding coursework.
The Times 2015 - Holiday Home land you in jail?Louise Reynolds
Louise Reynolds of overseas agency Property Venture® is quoted in The Times article, which hones in on government moves to criminalise non-declaration of overseas income in 2016. Investors and Holiday Home buyers ought to stay on top of property matters, be clear on their income, what is allowable and Double Taxation treaties.
The Times 2015 - Holiday Home land you in jail?Louise Reynolds
Louise Reynolds of overseas agency Property Venture® is quoted in The Times article, which hones in on government moves to criminalise non-declaration of overseas income in 2016. Investors and Holiday Home buyers ought to stay on top of property matters, be clear on their income, what is allowable and Double Taxation treaties.
To secure a position that will utilize my skills and experience to.docxVannaSchrader3
To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.
Authorized to work in the US for any employer
Work Experience
Office Representative
Rev. Claims
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Jackson, MS
August 2014 to Present
Responsibilities
Managed verifications of Insurance. Collected patient’s liability and performed compliance check for all Medicare patient. Collected and validated patient demographic and insurance information. Obtained health, financial and religious information from patients at the time of admission. Performed patient pre-admission, admission, transfer, and discharge activities. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
Answer multiple phone lines; data entry; update patient information; verify patient insurance information; collect co pays; payment posting;
Handled a high influx of inbound calls within a dynamic call center environment.
Managed multiple priorities and maintained effective results in a quota driven workplace.
Office Assistant
Total Health Adult Day Care
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Belzoni, MS
October 2012 to August 2014
Responsibilities
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
• Answered telephones and transferred calls to appropriate staff members.
• Sorted and distributed incoming communication data, including faxes, letters and emails.
• Monitored and maintained the organization’s website.
• Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
• Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys.
• Maintained the office database – retrieved and organized information for individual employees and clients.
• Created spreadsheets and presentations for corporate executives.
• Purchased office equipment and supplies – contacted vendors and subcontractors.
• Established and implemented administrative policies and procedures for the office.
• Filed and recorded corporate documentation, electronic files, inventories and reports.
Front Office / Administrative Assistant
Belzoni Lawn and Tractor
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Belzoni, MS
January 2012 to September 2012
Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties
• Inputting data, office errands, internship and alumni updates.
• Scheduling appointments, Answered phones, Filed papers.
• Assuring office is neat, and stocked with necessary tools for functionality
Assistant Manager / Dog Groomer
Dog Spot
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Jackson, MS
April 2009 to December 2011
Responsibl.
1. Ashley Shillingburg
1788 Drylie Lane
Virginia Beach, Virginia 23464
(757) 375-1257
ashley.shillingburg@gmail.com
Objective
To secure a position that will provide a challenging and respectable career as well as room for
advancement.
Work Experience
Marshall’s Hair Design and Spa
Receptionist
Virginia Beach, VA July 2015 – Present
• Greet clients, answer telephone and provide information about services available.
• Schedule appointments and maintain calendar.
• Generate amount due from clients for services rendered using computer system and accept
various types of payment.
• Assist with assessing product inventory and report needs to owner.
• Perform light cleaning and laundry duties.
• Open and close facility as necessary.
Intelligence Specialist
United States Navy
Virginia Beach, VA April 2010 – February 2015
• Maintained situational awareness of diplomatic, military, social, economic, intelligence,
infrastructure, scientific, and technical developments while operating in the Arabian Gulf,
North Indian Ocean, and Mediterranean Seas. Utilized tools, databases and websites to
collect and analyze data. Provided in-depth analysis and highly detailed PowerPoint briefings
for flag officers, key decision makers and warfighters.
• Analyzed data, images and messages to create assessments and predictions.
• Received and fulfilled requests for intelligence products including presentations, research
documents, maps and charts.
• Safeguarded classified publications and databases used in the development of intelligence
products.
• Handled daily operations of training facility office including greeting visitors, answering
telephone and processing of incoming and outgoing certified mail.
• Processed requests for security clearances.
• Trained junior peers and senior employees in office operations and intelligence tasking.
2. Receptionist
Town and Country Animal Hospital
Fairfax, VA June 2007- August 2008
• Greeted clients, answered telephone and provided information about services available.
• Scheduled appointments.
• Generated amount due from clients for services rendered using computer system and
accepted various types of payment.
• Assisted veterinarian during patient appointments.
• Provided care for patients during extended stays at facility.
• Organized and maintained up-to-date patient files.
• Contacted clients with appointment reminders, test results, and follow-up instructions from
veterinarian.
• Tracked inventory, including pharmacy, ordered and restocked items as necessary.
• Perform cleaning and laundry duties.
• Aided clients in dealing with difficult situations such as serious illness or death of a pet.
Education
Associates Degree in Business Administration
October 2014 - In progress.
Saint Leo University, Virginia Beach, VA
Medical Assistance, Billing and Coding Coursework
August 2008 – May 2009
West Virginia Career College, Morgantown, WV
Advanced Diploma
Graduated June 2008.
Fairfax High School, Fairfax, VA
References available upon request.